I got my dogs groomed there almost a month ago 3/27/25. I contacted them as soon as I saw that they…read morehad clipped my dog too closely on her belly. Her nipples were scabbed. I called Saturday after hours and they had missed a toe nail on my other dog. So I didn't expect a phone call until Tuesday when they opened. I waited then called again on Wednesday and left a second message. They called me back on Thursday and I spoke with someone. I offered to bring in my dachshund(whose toe nail got missed) and they said they would talk to the owner and get back with me. I took my dachshund in,they fixed the toe nail, no one said anything to me about my other dog or reimbursement or anything. It's been a few weeks now and I never heard back from the groomer. Not once did anybody ask me if my dog was ok. Not once was I offered anything to fix the issue. Not ok.

Incredibly rude front desk check-in. Very unprofessional. Can't trust them with my dog.read more

This is the best pet store I have EVER been too. A must for you and your furry friend! We…read morediscovered it earlier this year and come every time we're in town. Our puppy Savannah can be shy in new places and the staff/owners have always been amazing with her as well as the store dog! So many unique and thoughtfully designed toys, leashes, etc. They help advise us on Savanahs first lift vest and have good gear for adventuring! Thank you for the wonderful store! We will continue to be back whenever we are in town!

Paws Claws in West Ocean City has a horrible service and attitude! The lady's name is Jan. My wife…read moreand I stopped in to buy cat food and the store clerk would not even look up from the register as she was playing on her phone. When we asked her a question she ignored us. We asked again and she hollered, "I am busy what do you want!!??". That is not the attitude we expect from someone that is supposed to help and welcome customers. The Store Employees are supposed to be respectful to customers! We asked for her name and she did not want to give it so we asked again and she said Jan. She was belligerent, rude and acted very unfriendly. We asked to speak with the manager and she said she was. My wife and I looked at each other and we walked out. We are never coming back to this place! We hope they go out of business!! Too bad Yelp does not allow a Zero Star posting. Mike & Emma

Lovely place and the owner/sales person was very pleasant. We got 2 outfits for our fur babiesread more

A very cute place filled with tons of toys, gifts, clothing (if you're into that sort of stuff),…read moredoggie gourmet treats, picture frames, and jewelry. All things for the pet lover. Bevo received a $20 lobster that grunts when you tap its head, squeeks when you pinch its claws, rattes when you shake it. Bevo goes nuts over it. Outside, find water bowls all along the strip. A very dog-friedly street. We'd go back if we lived there but perhaps my bf's [parents will get Bevo another goodie.

Rose is very rude and condescending as is her employees. It would be the last place I would ever…read morebring my dog to again!

After coming here for years it has gotten more and more obvious that the owner is on some sort of…read moredrugs. They took my dog, called me to say he's done, I paid and then noticed his nails weren't done, I was told oh we couldn't do them because we don't have a muzzle currently. They also keep changing groomers and the quality has just gotten less and less and I really don't even know if there groomers even know what they are doing anymore.

I have to say this quaint little pet store in Lewes is just so adorable. Talk about being helpful…read moreis an understatement. I now have 3 rescues and I couldn't bring them all with me but the person helping me said don't worry if something doesn't fit you can just bring it back. We been here several times and we always buy the girls matches outfits.

I took a little time to browse around town after enjoying a meal. I like the feel about a small…read moredowntown. Especially one that is bustling with stores and people everywhere. Of course seeing a pet store automatically drew me in. I love going in and seeing what all there is to offer. I do a lot of browsing in one of these types of stores. I will go about and just lose track of time in here. I make sure to see so everything they have to offer. I get lost in it. It doesn't hurt either that the owner is one amazing lady and remembers the locals, and not just the people, the pets that come in as well. That's always a highlight of a pet store. While browsing you get to be interrupted by some of the most distinguished members of the community. So you are aware, this is a dog heavy pet store. There is a section for cats, albeit not as big as their counterpart. I looked over the items, not much what my cat would fancy. I was hoping to get a new collar for her, but didn't see much of a selection. The only thing I could really complain about here is the pricing. I know it is a local shop, but the pricing is just a bit too high for my liking.

OCEAN CITY, MD: Doggie Style Canine Cafe is seriously a must‑stop on the boardwalk with not one but…read moreTWO adorable pet shops packed with the cutest clothing, toys, souvenirs, and even a full canine café where pups can snack like royalty. Tammy was amazing and showed us so many cool finds and the Old Bay stuffed dog toy stole the show. If you are looking for a gift, a treat, or just a reason to smile, this place delivers.

Haven't been here in a few years. But so happy was still here. They have everything here. They also…read morebake their own cookies etc for dogs.

These folks do a very good job with our two Havanese dogs. Our dogs actually like going here and…read morethey always come back looking good!

I would not even give this pet salon/groomer a 1 if that was an option. I have to be honest we…read morehave utilized the services here occasionally as our normal groomer is always so busy and difficult to schedule at last minute ...perhaps I should taken note of that before I took my dogs back there ... but before we have not been as dissatisfied as this time. We have 2 golden retrievers and our youngest is losing his winter coat... so alot of fur and in need of a good grooming with trim. Please see what we got in photo below!!! Blisters from CLIPPER BURN and now infected. No they arent hotspots they were blisters that opened yesterday. My husband called after services and upon seeing the redness and blisters that formed he was not rude infact he used "disappointed with grooming and clipped too short and we never want him clipped that short again". Today at 8:03 am (the salon opens up at 0800 am) I received callback and it was "chelsea" and she was in rare form, right off the bat ready to let me have it and inform me "umm yes I was the groomer that clipped your dog and my clipper blades weren't hot and vet's misdiagnose this all time it's not clipper burn". Hmmm first red flag dading makes me think not the first time of this complaint. Looked into n reviews today and guess what it's not!!Then I hear a female in the background very caustic and cursing really loud and then i hear laughing. i asked Chelsea who is that swearing and yelling and is it directed to me and did they find this funny? Chelsea unbelievable answered "yeah and she is laughing at you because she knows that vets misdiagnose this all time". I said to Chelsea are you serious realizing at that point I knew I was speaking to a poor representative of this licensed business. So I asked who the owner was and Chelsea quickly responded " that would be my mom, Karen" and proceeded to give me an email address and then proceeded to say "well if he wasn't matted because you neglect your dog bc you dont brush him" , i said neglect my dog are you kidding me? If he had matting that bad then Chelsea, should not have clippered him to his bare skin if you couldnt see it. You should have taken more time and used scissors and products and again take time just don't clipper him directly to his skin. chelsea ended the conversation and said "well if your not happy, dont come back, we dont want your business". Umm do they really think I would take my dogs back there? Are you serious !! I emailed the owner "karen" and proceeded to go to the scheduled vet appointment. It was clipper burn and infact vet actually said it is one of the worst he has seen (a vet for years) and stated they clipper for surgeries and even they have not ever seen it as bad and he stated exactly what i said to chelsea if Teddie was "so matted" you don't clipper to skin. He said it is additionally infected directly at the level of skin. Shot, oral abx and topical ointment, and we went on our way. I still have not heard any response from owner! Poor business!!

Once again, we boarded our baby, Willa at Simply at Home...Laura and her awesome staff did a…read morespectacular job, as always. Willa was happy to see us, I think ??? Believe she would have liked to stay, did I interrupt her fun ??? That being said, Willa was cared for just like we would when she's with us ! There is only one place if you're going to board your pets in Sussex county....don't hesitate, call Simply at Home !

I love this place. Friendly staff. Very clean facilities. I have never boarded my five year old dog…read moreand had no plans to ever until I looked into this place. They were very accommodating allowing you to bring personal items for your pet. You provide your own food which I liked since one of my dogs is very sensitive to any other foods. Great setting with inside and outside runs. I can see many more vacations on the horizon. Thanks so much Laura and staff you were great!