Staff is friendly, honest , kind, informative. Glad we found this place for our pets.read more

Our dogs loved this place - my husband and I walked through the place initially and the larger…read moredogs were on one side of the area and little ones on the other side( the crates faced each other but far away from each other). All of the dogs have a play area and we were told our dogs played all the time! both of our dogs stayed in the same kennel (crate) for rest time and at night. Bed and Biscuit Kennel took such wonderful care of our dogs. It was fun to see them on FB ! They'll both be back on our vacation soon !

We took our boy Moose the other day and was our first time giving him a "spa" day and it was…read morefantastic. He looked so handsome when we picked him up. So soft and smooth. His nails are the shortest and smoothest he's ever had. No more tic tic tic on our hardwood floors. He was extremely happy he got to have fun and interact with the other dogs while waiting for us to pick him up. Will definitely be going back. Thankful for the wonderful gals who took care of our boy.

We've been happy with Baylee's haircuts. She's been going to Groomer Gals since last summer and…read moreevery time she looks great. She has a lot of hair, it's not matted, but there's just a LOT of it. She's usually pretty easy but it takes a long time to do her grooming because there's so much hair. Glad to FINALLY have found someone who cuts her hair the right way! She gets her ears cleaned and nails trimmed. The place is clean, quiet and uncomplicated. No drama at the front desk. Just a lot of puppies greeting you upon arrival !

Highly recommend Heavenly Hounds Hotel! My two small dogs spent 15 days there and they were well…read moretaken care of, fed my home cooked prepared food and had a "blast" playing with other small dogs and personal staff attention. NOT A TYPICAL KENNEL VERY SPECIAL indoor space w/their doggie bed.

Great place. Have been taking my 2 Shih-Tzus there for 3 years and never disappointed. Krista is…read moregreat with the dogs, patient and provides a great service. She truly cares for all the pets she grooms..used doggie daycare and no problems. Highly recommend for grooming.

The place and people are nice but.... They way over charge for everything. Every time I come It…read morecosts between $400 to $700 or more a visit. Example- they literally charge $100-150 for a phone call with the vet about test results. I have never heard of such a thing! They should be ashamed of themselves!

A vet tech reported me to Animal Services for making it clear that I did not consent to any…read moreprocedures for my cat (who got out the house and showed up at neighbor's house, then said neighbor brought my cat here). Although I told them over and over that it was my cat, asked when I could get him back, and stated with proof of a bill, that my cat had been treated for a sore on his face, they refused for days to give him back, said that I would have to pay them before I could have him, and told me he'd have to be quarantined. When I talked to Animal Services, they completely understood that it was a FALSE report of neglect, and demanded that Coastal give me my cat back, which they finally did. Very upsetting. Especially b/c they had proof that my cat had been treated with antibiotics, and still reported me. Giving one star bc it wouldn't let me give zero.

Not recommended. Completely botched our poodle's clip. The reason given was that the clip we…read morebrought the dog in with was "stupid." Groomer took it upon himself to transition us to a different type of clip without consulting us. See pics for yesterday's cut at Delmarva Pet Resort vs what our usual groomer delivers. So much for total strangers approaching us to tell us how beautiful our boy is.

I was fortunate to find this location. Was very accommodating to the hours I needed. Easy drop off…read moreand pickup. Inexpensive but don't expect a walk in the park. Lisa was awesome and so friendly.

Jules was very caring and calm with our 16 year old Maltipoo. I highly recommend her for any…read moreservices that your pet needs. You won't be disappointed

Took our 4-month-old, 6lb Cavapoo puppy to Comfy Pet Grooming in Millsboro today for her first…read morehaircut -- a simple puppy cut. Emily, our groomer, was friendly, and we specifically discussed wanting only minimal trimming to help our puppy get used to the grooming process. Emily agreed, explaining that puppy cuts are typically light and focus on the face, feet, and sanitary areas. At pickup about 1.5 hours later, I heard a dog yelping before I even opened the door. When I walked in, I was horrified to see our puppy cornered against a wall on a grooming table, yelping repeatedly in distress. An older woman was holding large metal scissors near her face. Before she even realized I was there, she grabbed my puppy's face, shook her head, and yelled at her to "hold still," saying she was going to cut her eyes if she didn't stop. Our puppy was not secured with a collar, leash, or harness. She was clearly terrified. I immediately asked for my dog and said, "Please stop -- I will take her unfinished. This is too much." Only then did they turn toward me, and I got a full view of her haircut. They had cut her far shorter than we discussed, unevenly, and all over -- completely against what we requested. Even after I spoke up, the woman moved back toward her again with the scissors, which felt dangerous and inappropriate. Another employee stepped in front of me, blocking my view, while my puppy continued yelping. I was in shock. I understand that grooming a young puppy can be challenging. Puppies are wiggly. That is exactly why the appointment was supposed to be gentle, minimal, and focused on positive exposure -- not fear, aggression, or restraint by force. At no point is it acceptable to shake a frightened puppy by the face or yell at her. If they felt they couldn't handle grooming a 4-month-old puppy with patience, they should have called me to pick her up. This experience was deeply upsetting, and I am heartbroken over how our puppy was treated. I would not recommend Comfy Pet Grooming to anyone, especially those bringing a puppy for their first grooming.

I've taken my dog to Madilin's Pooch Pawlour for the last 6 years for Boarding and my pup…read moreabsolutely LOVES going there. Highly recommend it!! Wish they had a location in Lewes but I'll drive anywhere they are located!

I love this Groomer!!! So does my Maltese Max. She is so personable and just a lovely young lady.read more

I had the chance to take both of my furbabies to Underground Grooming this week and each visit was…read morewonderful. My older mixed breed, who is terrified of getting his nails clipped, sat with Jackie and let her get all 4 paws done. He is going to be some work but she offered suggestions and will work with him to ease his fears. The next day I took my 1 year old Golden Retriever with no fear and too much energy. Emily handled him very well. She gave him a bath, a gorgeous haircut and nail trim. He -- and I -- felt like we made some new friends.

I have taken my dogs to Jacke for many years and now that she has her own shop, I will continue to…read moretake my babies to her. She is caring and patient with the dogs and always does an awesome job. I recommend her to anyone with a pet that needs a fancy groom or just a wash and dry.

Always does an excellent job grooming miniature labradoodle! When I need to adjust appointments,…read morewill accommodate if possible.

My Teddy is my heart and Faith made me feel at ease . My puppy looked so good and smelled awesome…read more I found my groomer