Jules was very caring and calm with our 16 year old Maltipoo. I highly recommend her for any…read moreservices that your pet needs. You won't be disappointed

Took our 4-month-old, 6lb Cavapoo puppy to Comfy Pet Grooming in Millsboro today for her first…read morehaircut -- a simple puppy cut. Emily, our groomer, was friendly, and we specifically discussed wanting only minimal trimming to help our puppy get used to the grooming process. Emily agreed, explaining that puppy cuts are typically light and focus on the face, feet, and sanitary areas. At pickup about 1.5 hours later, I heard a dog yelping before I even opened the door. When I walked in, I was horrified to see our puppy cornered against a wall on a grooming table, yelping repeatedly in distress. An older woman was holding large metal scissors near her face. Before she even realized I was there, she grabbed my puppy's face, shook her head, and yelled at her to "hold still," saying she was going to cut her eyes if she didn't stop. Our puppy was not secured with a collar, leash, or harness. She was clearly terrified. I immediately asked for my dog and said, "Please stop -- I will take her unfinished. This is too much." Only then did they turn toward me, and I got a full view of her haircut. They had cut her far shorter than we discussed, unevenly, and all over -- completely against what we requested. Even after I spoke up, the woman moved back toward her again with the scissors, which felt dangerous and inappropriate. Another employee stepped in front of me, blocking my view, while my puppy continued yelping. I was in shock. I understand that grooming a young puppy can be challenging. Puppies are wiggly. That is exactly why the appointment was supposed to be gentle, minimal, and focused on positive exposure -- not fear, aggression, or restraint by force. At no point is it acceptable to shake a frightened puppy by the face or yell at her. If they felt they couldn't handle grooming a 4-month-old puppy with patience, they should have called me to pick her up. This experience was deeply upsetting, and I am heartbroken over how our puppy was treated. I would not recommend Comfy Pet Grooming to anyone, especially those bringing a puppy for their first grooming.

The way they interviewed me to not to be able to adopt a older cat . Because my 19 year old dog…read moredied and said He was not going to a vet when he did . When they had a place for pictures .

The groomers don't like my dogs and are sassy to me! They gave everyone else a dog report care…read moreexcept for us and said my dog is too loud!

Rose is very rude and condescending as is her employees. It would be the last place I would ever…read morebring my dog to again!

After coming here for years it has gotten more and more obvious that the owner is on some sort of…read moredrugs. They took my dog, called me to say he's done, I paid and then noticed his nails weren't done, I was told oh we couldn't do them because we don't have a muzzle currently. They also keep changing groomers and the quality has just gotten less and less and I really don't even know if there groomers even know what they are doing anymore.

We took our boy Moose the other day and was our first time giving him a "spa" day and it was…read morefantastic. He looked so handsome when we picked him up. So soft and smooth. His nails are the shortest and smoothest he's ever had. No more tic tic tic on our hardwood floors. He was extremely happy he got to have fun and interact with the other dogs while waiting for us to pick him up. Will definitely be going back. Thankful for the wonderful gals who took care of our boy.

We've been happy with Baylee's haircuts. She's been going to Groomer Gals since last summer and…read moreevery time she looks great. She has a lot of hair, it's not matted, but there's just a LOT of it. She's usually pretty easy but it takes a long time to do her grooming because there's so much hair. Glad to FINALLY have found someone who cuts her hair the right way! She gets her ears cleaned and nails trimmed. The place is clean, quiet and uncomplicated. No drama at the front desk. Just a lot of puppies greeting you upon arrival !

Once again, we boarded our baby, Willa at Simply at Home...Laura and her awesome staff did a…read morespectacular job, as always. Willa was happy to see us, I think ??? Believe she would have liked to stay, did I interrupt her fun ??? That being said, Willa was cared for just like we would when she's with us ! There is only one place if you're going to board your pets in Sussex county....don't hesitate, call Simply at Home !

I love this place. Friendly staff. Very clean facilities. I have never boarded my five year old dog…read moreand had no plans to ever until I looked into this place. They were very accommodating allowing you to bring personal items for your pet. You provide your own food which I liked since one of my dogs is very sensitive to any other foods. Great setting with inside and outside runs. I can see many more vacations on the horizon. Thanks so much Laura and staff you were great!

I've taken my dog to Madilin's Pooch Pawlour for the last 6 years for Boarding and my pup…read moreabsolutely LOVES going there. Highly recommend it!! Wish they had a location in Lewes but I'll drive anywhere they are located!

I love this Groomer!!! So does my Maltese Max. She is so personable and just a lovely young lady.read more

we have been using comfy pet for our doodle for over a year and couldn't be happier! Page does a…read morebeautiful job with our dog and goes the extra mile to ensure our boy looks his best.

HORRIBLE SALON! DO NOT TAKE YOUR PETS HERE. My son was charged an "aggressive dog fee" for a nail…read morecutting and bath for a Corgi. Because she "ALMOST" bit the groomer. If the groomer didn't GET bit, why the charge? The owner refused to send me her price list and was completely rude and unprofessional. The website posts no prices, and she had to invent a reason why a bath and nail clipping was $100. Our dog is two years old and has been to this salon several times with NO ISSUES. Maybe the issue was the GROOMER and not the dog??? NEVER AGAIN! The attitude and the way she justified taking advantage of us was overwhelming. DEFINITELY NOT working on referrals or a return customer policy! RUN!! FIND ANOTHER SALON!! Anywhere but here! TERRIBLE BUSINESS OWNER AND HORRIBLE CUSTOMER SERVICE.