Great people to work with. Broke a shackle on a homemade 50+ year old trailer. They did an amazing job fixing it for me. There pricing was very fair and reasonable. read more

Paul's Trailer Service - Here's my trailer fixed and back home. - Auto Parts & Supplies Near Me - Indianapolis, Indiana

Worst customer service I have ever had to deal with in all my years with any mechanics. Came in for a simple fix and then get a list of things that was just replaced saying they need to replace just to price gouge and spend more money. Do not trust these guys the owner is a real A hole for no reason. No professionalism for thing to be a family business. read more

Awesome family business with great customer care. Out a oil cap for my gooseneck trailer and just wanted it checked out to make sure none Of the bearings were bad. Everyone I called said they couldn't help us for at least 2-3 weeks. They got us in and out in a hurry. Bought some extra supplies. If it wasn't for them willing to help out we would of had to cancel the load we had booked And would of been stuck here. THANK YOU read more

In February 2023 I needed a repair to a 53' foot refer trailer. The trailer had air leak(s) as well as another issue. The shop repaired the issues in a timely manner and the price was very reasonable. If you are in need of trailer repairs give them a try. read more

Beware these guys are crooks and there customer service is bad and rude. Mark is really rude saying it is what is and America is a free country and they can charge whatever they want. We took them to get a small hole fixed in our trailer and they made our bill over 500 dollars for a job that would take 1 hour max and They said it took 5 hours and 3 people to fix it Really? Avoid these price gougers. I really regret coming to them if you can go to bonds trailer or any other shop that is reasonable and has good customer service. read more

Paul's Trailer Service - Here are the pics of the hole we had in our trailer and they made the bill for this 527 dollars stay away - Auto Parts & Supplies Near Me - Indianapolis, Indiana

Worst customer service I've ever received stop there on July 3rd to get my motorcycle trailer repaired I thought the estimate was too expensive 4 hours labor at $80 an hour I thought it to be done in less than 2 so I decided to take my trailer elsewhere Paul's charge me $80 for the Diagnostics and a another $80 for writing the estimate I total of $160 and nothing was repaired on my trailer took my trailer to another repair shop and it was repaired for $108 I tried to explain to the owner Mark Albright that this cost was not fair and I felt like he would just had robbed me hopefully this review will stop someone else from getting ripped off by Paul's Trailer Service read more

Very nice, polite and honest guys...if you want the work done properly you may have to wait depending on the time frame and workers available. This is a family run business. I had the pleasure to talk to Mark and share a laugh or three with him Mark and Paul Jr. Mark is hilarious, professional and so down to Earth I felt like I've known him for years but just met the guy once. The brothers are Doug and Paul Jr. and the father is Paul Sr. Also got to see the fat guard cat which reminded me of Garfield but just a different color. I wish them the well wishes and longevity in their business endeavors. If I was ever in this area again and was in the tractor trailor driving industry this would be the first resort. Check them out for your service needs you shouldn't regret it. read more

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On the road when they said we would be! Polite, honest, hard working guys who get the job done right the first time! They take care of their customers and we keep coming back. Highly recommend. read more

You call Paul's you're gonna talk to Paul. We're a traveling band and they fixed our lights on our trailer in less than an hour, 100% recommend, give our boy Paul your business. The house that Paul built is very strong. read more

The guys inside the shop were just extremely rude, as well as condescending to me. Not anxious to do business with them again.