My wife goes here, and she always has a phenomenal experience. The staff are super friendly, and…read morethe atmosphere is really relaxing.

I was extremely happy with the service I received. I definitely want to go back. My hair is so bad…read moreand I need help! I'm thinking of extensions and Vivid is the best place around to go to get them done.

Been going there for years now mostly for hair but have done lashes in the past. Tina is the best…read moremy hair always looks great and easy to take care of

I've been looking for a new salon and was hoping to find a keeper, unfortunately this place is…read moredefinitely not that. First of all, I own that I made a mistake. This is a mistake that I have never made before; I missed my appointment. The second I realized, I called and apologized profusely and explained what happened. It was completely unintentional and I felt terribly. it was the end of an absolutely crazy week and my brain was scrambled. The woman I spoke to was nice about it and rescheduled me. What she failed to tell me is that they were going to charge my card for $165. The next week when I saw the charge on my account, I called them and left a message. Three days later, I called again and left another message. Three days later, again. I wanted to make sure that charge was for my upcoming appointment, since no one had expressed to me that I was going to be charged a cancellation fee. Mind you, I would understand 50 or even $75 but to charge the full amount of the appointment is extreme to me I felt really bad that I messed up, but it's unacceptable to just charge your card when you could easily enough notify the person that you were going to do so. They didn't get back to me for two weeks. When she did finally get back to me, she said that this was the cancellation policy and insisted that I had that information before hand. I explained that I was not going to be able to afford another appointment due to this charge. She said this was coming from the owner and that was that. Look, I know I wasted the time of the stylist, and I feel really bad for that. But this is the first time in my life this happened and it was not intentional. Their lack of communication and lack of compassion is why I won't be ever patronizing this business. They could've had long-term business from me had they done a good job, but instead, they chose to take my cancellation fee and run. Not so smart if you ask me.

First time here: Thank you, Jennie! You are very talented…read moreand an amazing, beautiful woman. I love Aveda, my hair color/highlights are perfect. Great job Studio 20!

I have been going to Jennie for almost 5 years and I'm in love! My husband and I personally have…read moreJennie do our hair, however, I have gotten to see first hand what all the girls are capable of!! I have always been greeted so kindly and have felt like a queen while I was there. I think one of my favorite things about Studio 20 is how they work with you to get the look you want. I will continue to recommend Studio 20 over and over again.

This place is Fabulous, Zina is awesome, personality is priceless love her. Every time I go in it…read moreis not only professional but a great atmosphere. Call Zina you will be so happy with the experience, and her love for hair.

Great salon and service. Low prices for excellent care. My hairdresser is Crystal. All compliments…read more to her and she is the best by far . Very professional , kind and nice young woman. I shall not change the hairdresser ever.

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!

Finally found a place up into tech to repair. And the quality is perfection. Wash was relaxing. Loveread more

**Note this is for the South Boston location!…read more While I certainly recommend this Salon in general as it is a beautiful setting and each of the colorists, stylists & hairdressers are top notch.. I cannot recommend Franki enough! If you are looking for the best hairdresser/colorist in Boston - look no further! I would genuinely trust my life with Franki, she takes such pride and care in her clients - both their hair and them as people. She is incredibly thoughtful in her recommendations and develops a personal game plan for each of her clients that helps them reach their hair goals in a healthy way! I've been going to Franki for almost 2 years now (before then I lived in NYC for 3 years and saw many of the top colorists).. I can honestly say Franki is simply the best!

Honestly, I was going to leave a 3 star review but after seeing what my stylist posted on…read moreinstagram, I decided on a 1 star review. I came in with self-dyed hair in a color I liked. However, I was unable to keep up with dyeing the roots, so I decided to go back to a more natural color- a cool-toned brown. However, my stylist, Abbie ended up dyeing my hair straight up black (even another stylist agreed), which required her to strip the color 2-3 times. Most of this was done in the sink, which also happened to be the most uncomfortable salon sink. Anyways, I find out that Abbie posts about my "before" hair with quite the ratty comment which was completely unnecessary. No wonder she didn't tag me despite asking for my handle. She also failed to mention that she had to strip my hair three times, leaving it in a worse texture than before, despite telling me it wouldn't cause any damage. I was considering returning, but the professionalism is basically non-existent, so I'd rather not. Salon 241 is a better choice if you can spend more $.

I just want to say thank you to Stephen for saving my hair! Even despite the fact that I was about…read more15 min late for my appointment (did not know about the bridge construction going on) Stephen still took me in, and did a great job on my haircut even with the limited time. I am rarely ever content with the results of my haircuts, because I always feel like stylists insensitively cut off too much without talking to me about it first but Stephen was so considerate and professional... not only did he listen to what I wanted, he also made a point to double check that I was okay with the length he was about to take off, before making the cut. It had been awhile since my last trim / cut and my ends were very split and my hair was snarly and damaged from bleaching it several times over the past few months... But thanks to Stephen, it actually feels incredibly soft, the split ends are all gone and it feels thick and healthy... like he actually brought it back to life.... I'm so happy with it. Will definitely be coming back again!

I had my first experience here just recently and was very pleased. Ali cut my hair and she was…read moregreat. I told her how much I wanted to cut and then before she did anything she checked with me again to make sure she did exactly what I wanted. She was very vocal about any suggestions she had and did exactly what I wanted and agreed to. I really appreciated that. The only negative thing during my experience was that they didn't have enough sinks, so while I had my conditioner in they had me move to a chair with my hair soaking wet so that another client could have their hair washed. Other than that, great atmosphere, very pleased with my haircut.

The reviews here, especially from out-of-state folks, are kind of ridiculous. I've been getting my…read morehair cut here for years (shout-out Melissa D), and have had nothing but awesome experiences. My friends all go here as well and all have had good experiences. Read through the reviews, they are certainly strange: "They did not give me a discount" or "I have an eye allergy but didn't bother reminding the person before my appointment". Salon 180 is a really chill spot to get your hair done, and in my experience, they certainly deliver all they are promising.