I came here recently trying to find some holiday presents for a loved one with mature combination…read moreskin, and I was not disappointed. The sales associates were all incredibly friendly and helpful, and the store was filled with enticing skincare goodies (including a shelf of products "specifically for men"). Joia has become my go-to beauty destination right here in Northampton!

I had the best facial of my life here today! The Dr…read more Hauschka products (a very natural line from Germany) left me glowing, and Jaime the aesthetician, who works at Dr. Hauschka's U.S. headquarters, was a lot of fun, terrifically knowledgeable, and highly skilled. This store also carries a much-too-enticing array of natural and organic beauty products. A true gem.

Leslie is a true professional and eyebrow artist. I drive from VT to see her regularly and am so…read moregrateful to have found her. She is truly gifted and helps me put my best face foward. She understands facial shapes and knows just where your brow should arch. Also worth mentioning she is one of the very few people I trust in the bikini area! Leslie offers a multitude of services including facials and eye lash tinting.

Desperate to tame the overgrown bush I call my eyebrows (yeah, save it, perverts), I walked into…read moreSkinsations on a rainy Friday afternoon. Once I entered the room after some difficulty with the door, I asked the woman who had been watching me whether she took walk-ins. "Well, I have a full schedule today, what did you want done?" "My eyebrows," I said, pointing to the overgrowth of hair where my brows had once been. "That's easy enough!" She quickly explained that her next appointment was running late and whisked me behind the divider into the other half of the room. It was only then that Leslie and I exchanged introductions and she gave me the fastest and most painless waxing job I had ever had done! After ten minutes, she handed me a mirror. Not a single hair was out of place; my brows were tidy and nothing close to the monstrosity they had been. All for the same price I had been paying before! Leslie is a professional, friendly woman that KNOWS HER STUFF. Meeting her was an absolute pleasure and you can bet that this is one small business that I will continue to support!

I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

Heartbroken Bride - A Cautionary Tale for Anyone with Textured Hair…read more On October 4, 2024, I had my hair done at The Lift Salon by Justin, a stylist I had previously trusted. As a South Asian woman with thick, coarse hair, I made it very clear that this appointment was for my wedding day. What should've been a joyful, exciting experience turned into a months-long nightmare -- one I'm still dealing with in June 2025. The salon is very much a white-centered space, and while that shouldn't matter, it clearly did. Just because I have thick hair does not mean it's okay to bleach it to the lightest color possible without any real conversation about the risks involved. As a stylist, it is your responsibility to inform your client of potential damage -- especially when working with textured or ethnic hair. Had I known my hair would end up gummy, stringy, and permanently compromised, I would've never agreed to this. I even voiced concern during the appointment when I noticed the gummy texture. Justin brushed it off and told me it would feel like that for "just two days." I trusted him -- big mistake. After the first wash, my hair was a sticky, breaking mess. It was completely ruined. Since then, I've spent months trying to repair it, and I'm still not even close. When I reached out to the owner, Cristol, hoping for accountability and understanding, I was met with nothing but ego, gaslighting, and attitude. Her exact words were: "But you loved your hair and walked out with a smile." I told her: "I didn't even realize how damaged it was at the time -- check your cameras, I was trying to bring it up to Justin during the service." Instead of listening, she cut me off and said, "I will not have you come back into the salon. I'll just refund you. You can go to my friend, Carve Beauty, to get your treatments done." I was in tears. I had just paid $600 for a service that destroyed my hair and left me completely heartbroken -- and she had the audacity to ban me? As if I'd ever want to go back. You couldn't even pay me to return. Update - End of June 2025 This photo shows the current condition of my hair -- still gummy, breaking, and fragile despite everything I've done to try and fix it. Funny enough, I didn't find Carve Beauty on my own. Cristol -- in the middle of kicking me out of her salon -- actually recommended I go there. The irony? Carve turned out to be everything The Lift is not. At Carve, Tina, one of the owners, was professional, kind, and truly empathetic. When I told her what had happened, she was genuinely appalled. I ended up doing around six intensive treatments at Carve and purchased their molecular repair treatment to continue care at home. And still, after all that, I'm left with long-term damage. If you want a salon that will actually listen, respect you, and treat your hair with real care and knowledge, I cannot recommend Carve Beauty enough. Go to Tina for anything major or corrective -- she's amazing. And for regular styling, ask for Abby -- she's just as talented and sweet. Skip the arrogance. Skip the gaslighting. Skip the damage. Go where your hair and your voice are respected -- go to Carve.

I recently visited Parallel Skin Spa while I was visiting family in the area, and I can't recommend…read moreit enough! I immediately felt welcome and loved how cozy and inviting the spa was, and I could tell everything was thoughtfully curated from the products available for purchase to every decor detail. My service was excellent! I opted for the custom 60-minute facial to address specific goals for my skin. I left feeling radiant and glowing. Thank you so much Parallel for the glow up! Highly recommend.

This is a beautifully decorated skin spa in Massachusetts that provides in-comparable luxury!…read moreNicole offers full body waving for men and women along with relaxing facials. She does an amazing job with both! I highly recommend treating yourself at Parallel if you are in the area! https://www.schedulicity.com/scheduling/PSS8GJ

Horrible service ... I called before I drove in & the person who answered the phone said that if I…read moreshow up in 15 minutes I would be helped right away. I got there in 7 minutes & she tells me that I have to wait for 45 minutes as they got booked. Not a happy situation ... she didn't give me an appointment when I called & said it was ok to walk-in & was not kind or considerate to accommodate her mistake by giving me wrong information. Sad by her behavior & I don't care attitude.

Shady business practices! Buyer beware! I booked an…read moreappointment for a facial. I called the day before to cancel due to Covid. After I hung up I saw that Purule tried to charge my Venmo card $13.60. I called them back and they said there is a fee for cancellation. I was unaware of any kind of fee and asked if they had my signature on file stating that I was notified of such fee. the girl that answered the phone said they have forms in the computer that state their policies. Ummm, so that would be a no. I also informed her that I did NOT give them permission to use my Venmo card for random charges. Debit and credit cards should not be kept on file. They also don't allow you to use your credit card to charge a tip. They only take cash. Also suspicious. it's so unfortunate that they lose customers over shady business practices because some of their techs are great.

I'm giving this place 2 stars because it is clean and nicely decorated, and the nail technician who…read moredid my mani/pedi was extremely sweet. However, that being said, this was hands down the worst mani/pedi I have ever had in my life, and if I hadn't gotten a great deal for it on Groupon I would be even more upset. I have to go spend more $$$ now to get it fixed. Here is why I think a teenager still in cosmetology training at a vocational high school would have been a better bet: I can see the patches of my previous nail polish underneath the new polish. On multiple nails. She missed spots entirely. I actually had to ask her to cover a spot on the tip of my thumb, and you can see the spot where she covered (but didn't blend it). This looks so bad it is as if a 5-y/o did it to me. It is streaky and doesn't look like the top coat was evenly distributed at all. Essie gel should not chip 12 hours after it is applied, but it did. My pedicure has spots on it that look like white paint. ???? She was rushed and had people waiting, or I would have demanded a do over (or just that she take everything off so I could go somewhere else), but it took 2 hours to begin with, so who has that kind of time??? Be forewarned - do not go here if you want your nails to look good.

Really an amazing place, Ray was so welcoming and made sure he knew exactly what I wanted. Took the…read moretime to draw a little sketch of the curl i should expect from the style of the perm. Offered me fancy sparkling water. Did a great job cutting my hair. Was truly an experience for a first time perm will definitely be going back. In his free time while the chemicals were setting in my hair he even styled my friends hair for free

I don't li very here (yet), but was in desperate need of color and a cut. My schedule is spotty…read morewhile I'm here, so I looked at several m salons online, then decided on Salon 241 Bangor on State Street. I sent a contact message checking to see what was available, hoping to find someone good who could help me. Got a message back from Jonathan, asking what I was looking for. I explained my situation to him and he actually stayed after his day was done to fit me in. I wanted to see who he was and his experience, but he wasn't listed on the salon's website, so I googled him and found a review. It was an excellent review and I was so excited it would be someone who has great experience. I get to the salon and Jonathan was finishing up with the young lady before me. He did an amazing job on her hair and I knew I was in the right spot. All I can say is Jonathan knows hair, everything about hair. He did an amazing job coloring and cutting my hair with such precision. I immediately felt very comfortable with Jonathan. He's a great guy, with a heart of gold. He's also got a lot of great stories. I can't wait to move here and see him again. He is extremely talented, and he's a delight to be around! He's that stylist everyone looks for. I feel so blessed that he took the time to help me.

Very unprofessional. They pushed me to book online after I called, and when I arrived, they…read morecanceled my appointment without my permission because I refused to share my credit card information. No customer should be pressured into providing sensitive financial information just to keep an appointment. Extremely disappointing.

Just a fun update! I continue to see Janelle. I was in Florida for a few months and had a facial…read more Never again. Janelle is incredible and the only one I trust. The space is perfect, the experience is wonderful, I can't recommend it enough. My skin is glowing!

Amazing!! So far I have had the lash lift and tint and microneedling done by Jenelle. Both…read moreservices were amazing and game changing for me! She definitely is talented, knowledgeable, and professional. It is also such a beautiful relaxing space. Go book an appointment now! You wont be disappointed! :)

I got the signature treatment (massage and facial) and it was incredible. I get massages and…read morefacials often, and since I moved I have been bouncing around trying to find someone new I love in the area, and I FINALLY found her. I completely melted into the table during my massage, and my facial kept my face moisturized for a full day, even though it has been super dry and gross this winter. It's not as polished of an experience as I'm used to going to a spa, but once she gets her hands on you, the treatments stand on their own!

Best bikini wax I've ever had! I'll be back soon-- but not too soon-- because Sarah did such a good…read morejob. The environment was so peaceful and lovely, and it was obvious she's a healer / massage therapist. Zinnia is a zillion times better than going to the back room of a hair or nail salon to get your hair ripped out. It was actually relaxing!

This is not the place to go if you've ever had an issue with anything at any salon…read more Let me first say that the staff is wonderful. The owner, however, is unreasonable, refused to get back when I contacted with a scheduling problem, and I've actually heard her chastise and berate a client. It's always the clients fault. Now she says she's moved away, which is not the case. I've been going there for a long time, but after my interactions with the owner, I no longer want to give her any business, as much as I like the people who work there.

Wow, I had never had a facial, and decided to treat myself to one last year. I was SO impressed by…read moreGlow Beauty Bar! The owner Kate is super kind, attentive and nice to chat with. This Spa is top notch! I am wondering why I didn't start to get facials done here earlier... I'm happy to have discovered this gem, and hope others can too. Drop what you're doing and book yourself an appointment here today!