Can't thank Alaric enough for his patience, efficiency, and professionalism…read more This was my first time working with a broker and after this experience, I won't be doing without. Not only did he save me the time spent at the dealership and endless conversations, he found me a deal I could have never gotten on my own. He went above and beyond and I highly recommend him! Thank you!

Rich and McCoy got me a fantastic deal on a Tacoma lease and the process was super easy, got the…read moretruck just days later.

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

Chris was an excellent resource and provided me with too shelf service in buying a new Mini. Super…read morepatient, very responsive and provided a seamless experience. Absolutely worth it.

I once again had a great experience with Christian Roettgers at Cartelligent. This is the sixth…read morecar we have leased through him and he continues to offer best in class service. The process was easy and we saved a lot of money on a car that we were targeting. Highly recommend anyone who wants a smooth process.

I first contacted Christian at Cartelligent back in winter and we had a nice conversation…read more We went to the Volvo dealer in spring and looked at their cars and test-drove some cars. Not ready to buy at that time. A few weeks ago the fuel pump on our car stopped working and it was time to get another car. Called the dealer and specified what we wanted. Called Christian, and it was like talking to an old friend - he remembered everything about our needs. Got some possible leads from the dealer and Cartelligent. The Cartelligent ones were exactly what we wanted, while the dealer ones had extras and did not match our specification. Signed with Christian on Friday and the car was here the following Wednesday - along with a big savings from the sticker price!! Great Service!!!

I recently sold my used Mazda CX-9 to AutoLetGo…read more Robert and Ben went out of their way to make the process easy, quick and efficient. I did a video walk through of my vehicle and within 15 minutes, Robert had provided a fair quote, and I sold the vehicle the same day. I highly recommend working with them if you're selling your vehicle. Thank you!

Amazing and smooth easy process. Was very accommodating to my needs. Personally came over to my…read moreplace to pick up the car in order to make it more convenient ! If I have another car to sell or looking for a vehicle. They will be the first place I look. Gave me a fair price for my car and I did not feel like I was lowballed for it.

Auto Connection was able to negotiate with Toyota for a 2018 leased Rav earlier this year. Spent 8…read morehours at the dealership on a Friday. As a woman, I brought along 2 different men to sit in on the negotiations. The dealer did not budge. I heard about Jonathan at my hair salon. Connected on a Friday late afternoon and relayed the make, model and color I wanted to lease. Jonathan saved me $ per month on the lease. Jonathan delivered my 2018 Rav 4 to my door the next day. I highly recommend his services in lieu of the stressful time I experienced at the dealership. Professional, easy going and honest. His colleague spent time familiarizing me with features I would not know existed without his patient guidance.

Just used Jonathan again for the fifth time. He got us a 2026 Toyota Crown hard to find exterior…read moreand interior colors. He brought the car to our house and we signed the papers in our kitchen. Highly recommend him.

I was referred to Linda Goldberg and Car Q by a friend who has used Car Q's services extensively…read more Needless to say, this was the best referral one could hope for in the car buying/leasing process. Once I informed Linda of the car I was looking to lease, she was on it like there's no tomorrow. Not only did she find me the VERY best deal possible, but Linda kept me in the loop throughout the entire process. In addition to finding me the car, Linda negotiated the best leasing deal and did not back down when the dealer tried to up the monthly lease to make up for the monies Linda saved me on the overall leasing price. I HIGHLY RECOMMEND Car Q and Linda Goldberg for all your sales and/or leasing needs. She saves you time and lots of money. Simply the best!

I am truly disgusted with my experience, especially the services I received from my "buyer's…read moreagent", Linda Goldberg. I signed up for the "full service" which costs $600, in search of a 36 month lease on a 2019 Honda Odyssey XL. (This would be my first time ever leasing a vehicle.) Linda was rude, condescending, and highly defensive whenever I mentioned that I had received a previous quote that was far lower than the quote she provided. She resorted to calling me a liar, a bully, and finished one scathing email by saying "shame on me," all without ever explaining why (other than the fact I challenged her to find me a lower offer than the one I got on my own- which she refused). I asked her numerous times for an explanation but she never gave one, only insisting that I re-read the CarQ summary of services. She got really mean and nasty about it. I made a complaint to the Better Business Bureau and again she said I was misrepresenting the facts but when pressed to give her side she refused. It has been a true nightmare of an experience. So here's my bottom line. Do yourself a favor and pass on CarQ. Call Mark Shmorak at Cars Express instead - Cell: 818-448-8333 Email: ms@CarsExpress.com PS - the only reason I gave this review 2 stars is because I don't want it to get erased. This is a 0 star review.

Buying a new car can be stressful, but working with Aaron made the entire experience easy and…read moreenjoyable. From the very beginning, he listened to what I was looking for, answered ALL my questions, and there were a lot and guided me through every step of the process. What I appreciated most was how much time, hassle and money he saved me. Instead of dealing with multiple dealerships and negotiations, he handled everything and found exactly the car I wanted at a great price. I always felt like he had my best interests in mind. Aaron's communication, professionalism, and attention to detail were outstanding! I absolutely love my new car and couldn't be more grateful for all of Aaron's help. If you're thinking about buying a vehicle, I highly recommend working with Aaron. It was one of the best customer service experiences I've had. Thank you Aaron!!!!

Two weeks ago, the engine of my car died. Since I have no knowledge on buying used cars, I reached…read moreout to Aaron for his expertise. My budget was not high but he gave me the same support as he would to a high budget client. Within a day I had two options, Carfax on hand, great pricing and today I closed the deal. Loving my 2010 Ford Flex SEL Thanks Aaron, you are a Rock star! Carlos

Great experience with Direct Sales and Lease!!! Mike is so incredibly professional, fair, honest…read moreand knowledgeable that I've bought 3 cars from him in the past 3 months for my daughter and my grandkids. My husband bought his Escalade V and my Lexus LS500 from him last year as well. Now we're in the market for two more cars. Look no further, he's simply the BEST. FYI, I personally asked him off the two nasty reviews I saw here today and learned they were actually for a different company with the same name in the South Bay!!!! So it's too bad that Yelp can't clarify this. Looking for a car!?! Go get one from Mike.

Knowledgeable, professional, Great Prices, I would recommend using Mike and his staff for any type…read moreof vehicle purchase. I have had great experiences over 10 years, and multiple purchases.

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

At first I was very satisfied with this place and I usually never write bad reviews but I thought…read moreit was so unprofessional and sleazy when it took me a while to even get the car out the lot and after only two weeks of having it the check engine light came on and because it was ignition coils it didn't fall under warranty yet this can cause a bad misfire which is something they should of checked and fixed Do not purchase from them complete scam and I really liked the people such a disappointment :(