I had a terrible experience at Lenscrafters, and after getting a refund there, I did a search for…read morean optometrist who was closer to home. I landed on EyeCare of Bonita, and am glad I did! Firstly, they accept Eyemed insurance. I was fully covered on my purchase! Secondly, the customer service is terrific! I had the pleasure of working with Cynthia, who was knowledgeable, friendly and helped me hone in on the perfect eyeglasses. I was also able to find a great pair of Gucci sunglasses, which EyeCare was able to get my prescription in as well. This highlights what I really like about the EyeCare location: it looks like it is very small and doesn't have a great selection of frames -- but they actually have a great selection of mid to high-end glasses! I was surprised to find Boss as well as Gucci and several other designer brands. I received a great deal on the lenses/frames, and have decided I will be headed back to this location in the future. The customer service is top-notch, and their lab did a terrific job on all three pair I got from them. If you are on the fence, call in and set up an appointment to try on some frames. You won't be disappointed!

Nice and knowledgeable doctor, quality frames, not upselling. Decent place. Love my pink Bebe…read moreglasses.

These are outstanding people they have made my glasses now for several years and they're…read moreunbelievable at what they do and how they do it I'm very honored to have my glasses made by this business thank you again

The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician…read morePatient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!!

The folks at New View seem to genuinely care about their patients…read more They were able to get me in the next day as a new patient after I was complaining about some eye issues I had going on and that my current eye place couldn't see me for another month (after waiting a month already!). Dr. David Kasanoff, is friendly, knowledgeable and compassionate when it comes to concerns. I would highly recommend them.

This place is the spot to be when and if you need your eyes or eyewear needs met. The crew here are…read moretop notch, and they treat you like a person not a number or atm. The Dr here is very calm and respectful when speaks to you. She gives you all the information and options you need. I definitely enjoy that she does not act like a know-it-all. If she does not have the info, trust she will find it for you. This place is just very genuine with how they treat customers/patients. Give them a try, I mean they are local, why go anywhere else.

They are very nice . Do a thorough exam and easy billing with insurence…read more Only complaint is pulling out. It's hard to get back out on Broadway . But everything else is great.

Been coming here since a teen. Always informative, kind & professional. Don't hesitate to book an…read moreappointment. I use VSP insurance.

We've been going to this place for 2 years now, Dr Greg is thorough with everything, he explains…read moreall the things that he do and always made sure we understand everything. Receptionists are also super helpful, friendly and easy to talk to. Highly recommended!

Great place to get your prescription! Dr. Khoa Truong definitely knows what he's doing (and he…read moregets you in and out and you don't waste a bunch of time). His prices are very reasonable as well. I highly recommend!

Super efficient and friendly! Loved coming here for a check up. I was able to get my prescription…read moreand go somewhere else for my glasses.

A very thorough eye exam with every detail explained by Dr Bui. She is kind and confident in her…read moreassessments. This office replaced a kind doctor of many years and also retained his front office staff. I love that! She makes you feel comfortable and it's a personal level of service rarely found today. Plenty of frames to choose from in a variety of price ranges. Highly recommend this optometry office!

I had a very positive experience from beginning to end with this place. State-of-the-art imaging…read moreand vision testing equipment, and Dr.Bui explained everything she was doing and why. Professional and personable. 10/10 :) Then there's Jennifer. Jen worked with my changing schedule and took care of my Medi-cal stuff for me and kept me updated on the status of my new glasses. She also took the time to PATIENTLY help me select a pair of frames from an impressive collection. It takes a lot to make this mug look good, but me in my new glasses look as sharp as my vision now is. Thank you!

*gladly showed you here you go* Office says open on…read moreSaturdays yet they're closed..? My boyfriend worked all week and his first day off was today, so he went a little after 9AM (when they're suppose to be open) & nobody is there. Might be a good idea to update your business hours online.

Oh, what an amazing experience my wife and I had at this place! We waited a mere two weeks for our…read moreglasses to arrive--totally worth it, right? Except, when we finally tried them on, the lenses turned every light into a kaleidoscope, and we immediately felt dizzy. Fun! I went back the very next day, and their solution? "Oh, there's nothing we can do." Brilliant. But wait, they did offer to send them back to the lab to "recheck"--how generous. I told them if they couldn't fix it, I wanted a refund because these glasses were absolute garbage. For the amount of money we spent--on top of using our insurance--you'd think they'd offer a little more than the customer service equivalent of a shrug. And here's the kicker: when I brought up my wife's glasses, they refused to even look at them unless she came in personally. I explained that she works nights and sleeps during the day, but apparently, that's not their problem. Nice touch. As someone who's worn glasses my entire life, it was so refreshing to be talked down to like I have no clue what I'm doing. Bravo to this optometrist for setting a new low in customer service. If you're looking for terrible service, overpriced glasses, and a whole lot of attitude, this is your place! Otherwise, run!!!

I've been coming here for many years, and I honestly wouldn't go anywhere else. The staff is always…read morekind, patient, and professional. They truly care about their patients and take the time to explain everything clearly. Every visit feels comfortable and welcoming. The eye exams are thorough, and they always make sure I'm happy with my lenses and frames. I especially appreciate how attentive they are when helping me choose the right glasses.

While personnel have a nice demeanor, I wouldn't personally return as my go-to optometrist. My…read moreoriginal prescription glasses were just fine and the doctor increased the prescription slightly. In comparing now, feel it was unnecessary. Secondly, they have a form to sign if you want to opt in or not to dilate your eyes. While I don't mind the extra $30, the doctor was trying to upsell me into coming for a follow-up visit for having dandruff in my eyelashes when that can be mitigated with an OTC product. It was at this point, the trust trying to instill was lost because attempting add ons here and there doesn't come off as genuine. When I shared I'm not into brand frames, the other lady mentioned stores carry only brand frames, which isn't true. My last 2 optometrist had generic frames - so I got the print of my prescription, went back to my old doctor (30min away) and he reassured me that what was seen in my eyelashes wasn't necessary for a follow-up visit since my condition was not severe. I'm glad I met Olive but my experience here only confirmed to go back to my old doctor, despite going out of my way in drive time.

Eyewear choices, exams, Dr review, quick manufacturing, optics fitting, people there were…read moreknowledgeable and kind. Office environment was clean like a museum. Might buy a second pair to do it all over again, great HR representative, have to come back.

I've been a patient of Dr. Walton for over 10 years, starting back when she was at her Adams Ave…read more location, and I've continued with her ever since she opened her practice in La Mesa Optometry. There's a reason my entire family sees her... she is truly the best. Dr. Walton is incredibly caring, attentive, and compassionate. She always takes the time to listen to our concerns, explains things clearly, and makes us feel truly heard. It never feels rushed. She creates an environment where you know your eye health is genuinely important to her. Her staff is equally wonderful, friendly, professional and consistently helpful. From scheduling to checking out, everything runs smoothly, and you can tell the whole team is dedicated to providing excellent service. After a decade of being under her care, I can confidently say we couldn't be happier. If you're looking for an optometrist who combines expertise with a caring personal touch, I highly recommend Dr. Walton and her team at La Mesa Optometry.