These folks are on the top of their game. Great service Great products Customer centric Highly recommend read more

Paul's Drapery did a superb job installing window treatments for our live/workspace in Marina. They were professional, communicative, thorough, and accommodating. Our project consisted of over 30 windows; many are quite high to the ceiling. They showed up to the job on time, did a fantastic job installing all window treatments, even for the challenging windows that were hard to reach, and completed the work within the set timeframe. I would gladly recommend Paul's Drapery to colleagues, family and friends! --Business Owner-- read more

Paul's Drapery is one of the best suppliers I've used in years. Everyone I worked with was respectful, efficient, cooperative and honest. From the beginning to end, estimator, front office and installers, all were remarkable. Special shout out to front desk who is very considerate and caring. They all know their business well and go out of their way to ensure a smooth process. read more

Did our shades -Very professional. Excellent job. They showed us samples. Installed in less than 2 hours. Thank you.

While the technicians who came to my house were great. The office staff are the opposite. It took me three days to recoeve help after talking to multiple people and instead of making things right they made excuses for their short comings and told me to take my business elsewhere. Spend your money to support a business who values you. This buisness clearly does not. They charge way too much to be so lackluster and unkind. read more

Outstanding customer care and expertise from the owner and team! So kind, caring, detailed, knowledgeable, helpful, and responsive. Great guidance and advice. Other vendors wouldn't bother to return our calls and they were so quick to help. Replaced a very large custom designed skylight shade to meet our needs and it's wonderful, affordable, and high quality. Exceeded our expectations. Thank you so much Paul's Drapery team! Highly recommend!! read more

Great personal service for both repairs and purchases. Sherie knows her products and staff are helpful always.

The owner immediately understood my problem and connected me to nice, competent people who fixed my blinds in about 2 hours. Great business ethic. read more

We've had the pleasure of working with Paul's Drapery for over twenty-five years, for both our office and home window covering needs. This family-owned business has always offered us insightful design services, high quality products, and the very highest level of customer service. We recently worked with Sherry when the motor on our "power blinds" malfunctioned. She sent her maintenance team immediately, and they analyzed the issue, ordered a part from the manufacturer, and returned to our home within a few days to solve the problem. They were friendly, efficient, and knowledgeable. We highly recommend Paul's Drapery, and all of their employees and staff! read more

Great service installed new blinds and repaired the older ones! Just took a bit longer to get the new ones. It was during COVID however:) read more

We bought Hunter Douglas motorized blinds for our kitchen. They did not work out as we had changed the style to billowy in the kitchen, where we should have stayed with the flat style. Our expensive cotton print blinds were what worked. Fortuitously, Larry saved them for us as he took them away, after a frantic call, and it was Steve who was able to restring them, with a stronger thinner string, but for an amazing glide opeing and closing. He just stopped buy to hang them and is very professional. He has all the tools in a small tool box and his pocket. He has done this for many years! Very personable business. Thanks read more

I highly recommend Paul's Draperies.. They are professional & very responsive. Family run business with decades of experience. My Roman shades turned out beautifully! All 12 windows & French doors look wonderful.. read more

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Great, friendly service. I wanted automatic shades and with care they helped me through the process, measured, ordered and installed. I love the result and couldn't be happier. We highly recommend Paul's Drapery. read more

Paul's Drapery is a small family owned business and Larry and Sherry are a pleasure to work with. Sherry is extremely knowledgeable about color and design and helped me to choose a beautiful Hunter Douglas Cellular Shade for one of my windows. I originally wanted a darker shade, but Sherry suggested that a lighter color would still provide privacy while allowing more light to filter in. She was so right! For the dining room I ordered custom draperies and again Sherry patiently helped me to choose the fabric and also suggested ordering a rod to match the light fixture. Larry is an expert on installing the window coverings and he does have a great sense of humor. I highly recommend Paul's Drapery and plan to order more window coverings from them in the future. Thank you Larry and Sherry! read more

Great design and installation of my window coverings (Hunter Douglas). Then when i couldn't locate my charger, they helped me out same day. Great support and customer care. read more

Very pleasant experience working with the folks at Paul's Drapery! I just moved to Pacific Grove and needed to cover all the windows in the house, with a preference for shades. After doing some research on options in the area, I settled on Paul's and arranged to visit their shop. Sherry greeted us with real enthusiasm and walked us through several creative and interesting options. She talked through our aesthetic preferences and helped us make decisions for each room. Bryan in the back office was equally engaging and easy to work with and ultimately was the contact person as we waited for our multiple shades to come in. Larry came to the house to measure and was super focused and very detailed as he verified the specifics of the shades we wanted for each window. When he left, he informed us on the timeline for the order and manufacture of our custom shades. The items arrived within the anticipated timeframe and Bryan was quick to let us know and offer some options for the install. Larry and his installation team were on time, super professional, very engaged, and very respectful of their time in the house (since they had to be in every room of the house). In summary, VERY pleased with the entire process and outcome! read more

Excellent customer service and quality work. Love my shutters inside and out- my neighbors do too! Work completed according to their estimated timeline. Paul and Sherry run a top rate business and their employees are courteous, hard workers who loved my dogs. read more

Yes, Paul's Drapery is as good as it gets! Small family run business with two of the nicest most professional people around. Larry is always so friendly and upbeat and remembers conversations that he had with you months ago. They have installed wood blinds, solar shades and woven wood shades for us. I have used them on design projects and again, the same professional service. Couldn't recommend them more highly. read more

We had the best customer service experience at Paul's Drapery! Sherry has impeccable taste and Larry's workmanship is top notch. Not only did we have the pleasure of working with such great people, but we also get to wake up to our gorgeous Hunter Douglas shades. We couldn't be happier! read more

We used Paul's several years ago and were extremely happy with them. This time we had an old broken down blind and called Sherry who quickly set us up with an appointment. Her husband Larry showed up 5 minutes early and measured the window, showed us samples and called Sherry for the price. Very reasonable! Larry was again 5 minutes early for the install. He did it in no time! These folks are total professionals. They are super friendly and helpful and answered all our questions without any pressure whatsoever. I fully recommend them and will definitely use them again. read more

Delighted with my new Hunter Douglas shades from Paul's Drapery! Purchase process could not have been easier--Larry came to my home, advised me on best options given my needs, expertly measured my 13 windows and returned to install the perfectly-fitting shades. The replacement of old, ratty mini-blinds with the beautiful Hunter Douglas shades has transformed the look of every room. And as part of the installation process, Larry also removed and took away the old blinds. In addition, Larry himself is a delight to work with--efficient, knowledgeable, accommodating, cheerful and very, very funny. The shades were a very big, expensive purchase for me since I have so many windows (including two French doors), but I'm very happy I did it. The shades make me happy every time I look at them, including at my house from the outside. read more

I was just putting down our shades and said to Max, "This was our best purchase for purely making us happy twice a day." BUT we didn't have the least idea of what we needed when we decided to replace our old blinds. The owner was so patient and made sure we understood every option on the different choices. And then she did some extra research to see if she make it absolutely perfect for us. She was completely upfront about the cost, and installed them before The Holidays without us even thinking about how nice that would be. read more

I originally purchased some blinds from Home Depot several years ago. They broke after a couple of years of use but were still under warranty. Trying to get them fixed by the manufacturer thru Home Depot was an absolute nightmare. The salespeople at Home Depot did not seem to know what to do to help me get my blinds fixed under the warranty. So...I emailed my frustration to the manufacturer and they instructed me to take my blinds to Paul's Drapery Installation in Pacific Grove and that they would help me. I was greeted by the owner Sherry Sands as soon as I walked in the door. She took my blinds. I gave her my name and phone number and one week later the blinds were repaired. What an easy great experience that was. It is now several years later and I had to have another repair job done. I called Paul's Drapery and Sherry instructed me to bring the item in. One week later, the repair is done. Another great experience! I must say that Sherry made me feel like a valued customer even though she hasn't really gotten much money out of me. The first repair was free and the second was only twenty-five dollars. I was still treated with the utmost courtesy and friendliness. What a great place!! read more

Small family owned and operated Drapery Shop. My Mom and I are the most undecisive people ever and they are utterly patient with us. We get our blinds from them and they offer the latest styles. read more

Had custom window coverings placed in a bay window and bedroom. Great customer service; even had to have something fixed on the covering. It was fixed immediately at no charge. Will definitely be back for the rest of my windows! read more

Paul’s Drapery - My bay window! - Shades & Blinds Near Me - Pacific Grove, California

I had two Hunter Douglas shades that were not going up and down properly. I took them in to Sherry at Paul's Drapery and she fixed both of them for me in 20 minutes while I waited. Absolutely amazing customer service, friendly, knowledgeable, professional and thorough. If I ever need new window coverings, I will be back to see Sherry at Paul's. read more

Sherry of Paul's Drapery has diligently, professionally, and cheerfully kept our inherited, remote controlled, blinds working well.. Apparently parts will no longer be available for this model blind.. When they give up the ghost, we will make every effort to replace them using her company.. read more

We purchased custom Hunter Douglas products for our home from Paul's Drapery. We found the owner Sherry to be knowledgeable about the product lines. Larry provided excellent installation services. We received competitive pricing and overall were very pleased with the entire transaction from start to finish. Pat and Charlie read more

Absolutely wonderful experience! Highly recommend. From beginning to end the process was flawless. I went into their store with about measurements to get an about cost for window coverings on the entire house and was provided an estimate within 15 minutes, we scheduled a measurement appointment, ordered the shades and everything arrived on time as promised; and was installed with perfection. Could not be happier! Pleasure to work with and professional. read more

Sherry and Larry are wonderful! They run the shop locally in PG, live near the shop, Mom makes the drapes - beautiful quality! The best part for me: they're great about any servicing that's needed. Example: 2 years after my new drapes were installed, I needed to take them down to replace the 8 & 12 foot windows... Larry cheerfully came out to take them down, coming back a few days later to rehang them. I'm so glad I chose this nice couple for such an important investment in my home! read more

Do not call anyone else! These people are absolutely amazing both service wise and product wise. You will be making a mistake if you use anyone else. A very dependable and honorable business selling top notch window coverings - what more could you ask!?! read more

Paul's Drapery is run by a very nice family. They installed blinds throughout our newly renovated home four years ago. I felt I needed to post a review as they have been outstandingly professional and helpful even to this day. Any time I have an issue (not often) they come out to repair it. From a blind that was set off balance to needing this little tabs at the end of the blind cord replaced, it is taken care of efficiently and they are really very nice. Business and people like this are one of my top reasons for loving this town so much. read more

I purchased blinds from them about 10 years ago and have been very pleased. I am now in the process of outfitting the house with new blinds and I am extremely satisfied with the service I have received. Julia is a delight to work. She has gone out of her way to help me with my order. I truly appreciate how well they treat their customers. read more

All shopping experiences should be like this one, customer service is obviously a priority for this husband and wife business team. Sherri is extremely knowledgeable and helpful, although I thought I knew what I wanted, she made some suggestions which were more cost effective and suitable for the need. Larry's installation was quick and clean. Sherri and Paul made the choosing and installation of our window coverings a very pleasant and easy one for us. Thanks to this highly professional team my home now has all the perfect window coverings. I will not hesitate to use them for future needs and I am happy to refer them to others! read more