I've always been a big fan of PR's pizza. First off, they have a specific style and if you're not into thin, hot and cheesy, well...you ain't gonna like this. There was a chain in DSM many years ago called Home Team Pizza, and PR's always reminds me of them. Pizzas are huge, flat (thin), cut square, lots of cheese, good toppings, etc. PR's is great for parties. Only complaint I've ever had is the time it takes them to make a pizza, followed by delivery. If they're busy, you're gonna wait an hour for them to make it and another hour for delivery. I went and waited there once (takeout order): waited in their sit down area for well over an hour and wished I had called ahead. read more

14" and breadsticks $28 that included the $3 off deal. They charge $4 delivery and never have before - the sign in the picture on top the building even says "free delivery"! Ordered at 5:22 pm and called at 7:22 pm to cancel and was told it was out for delivery. 7:39 pm it was at my house, paid and tipped accordingly. Breadsticks were burnt & cold and pizza was so old the crust stuck to the box from moisture when it was hot and the cheese was hard. I've been a customer for 20 years and understand how bad it is! I understand this establishment just went under a new owner and it's NOT great! Eat frozen, it's better, hot and won't take over 2 hours!!! Driver was nice and apologized even though I know it wasn't his fault. read more

Paul Revere's Pizza - Pizza Near Me - Des Moines, Iowa

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Tried to charge 61 dollars for 2 16" pizzas with 3 toppings. They claimed they didn't have a pizza that came with toppings or specialty pizzas, but if you look at their old coupons they clearly do or at least used to. Then after clearly overcharging asked if I was going to order "or what." I understand being busy but genuinely what is wrong with you. read more

Ordered 2 wedgie, got bad product, little sauce and toppings, tried to let manager know, couldn't help. Was over cooked, little toppings, and cheese. Dough did not taste the same as usual, bland, not flavorfull like normal. When I called for a re do, they said they couldn't. So beware, I will not purchase any of the companies products again. I was trying to give them a second chance, they failed again, I used to get a order every week. They failed again, I guess they have changed owners. New owners do not care about keeping regular customers happy. read more

Paul Revere's Pizza - Pizza Near Me - Des Moines, Iowa

I usually don't have anything bad to say about Paul Revere's. I've been a customer for a long time however, my experience with pizza and Parmesan breadsticks, I ordered was not good at all. My breadsticks were burnt in some of the best parts of your breadsticks are the extra Parmesan and the butter that's on the bottom. However, not this time. Also the toppings are usually decent however, this evening, a medium cheese pizza had barely any cheese on it. definitely not worth the $28. I'm not sure if you're just having some quality control issues, training or employees but I don't think I'll be ordering from you guys for a while. Thank you for taking the time to listen. read more

Paul Revere's Pizza - Medium cheese 12" Pizza - Pizza Near Me - Des Moines, Iowa

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I just bought kggo sweet deal $50 deal. My bill is $31. She took both my gift certificates with no explanation. I asked and she said no cash value. BS. I got one back and paid $6 for my order. I am stuck in pizza horror now waiting.... I only wait because it is so good! read more

Anyone that has lived in Des Moines for more than 35 +\- years HAS to remember the first and only (at the time) pizza delivery in Des Moines; Paul Revere's Pizza. Two locations, Drake area, and Southside (STILL SAME SOUTHSIDE LOCATION!)...yes delivery wait could be up to three hours, BUT, it got there, always hot, always gooooood! Well, now enter today...reopened a couple years ago, IT'SBACK! SAME GREAT TASTe, same delicious crust and toppings and yes the Wedgie LIVES!!! (Pizza folded over and baked)...the taste of childhood pizza is here and makes me happy...I just can't express how tasty a pizza is from here...now IF you're NOT an old timer Des Moines resident, go try/taste this pie. Crust is crispy, rest is chewy good, not like you're wimpy chains...BETTER!! Ps it's pretty much take-out or delivery...a couple tables in, but a busy in and out place so keep that in mind Pss the ladies taking the order are thorough and at 100% accuracy for my orders to date read more

Food is great I would recommend this place . Pizzas are always on point!!!! Price is good!!!! Service is good!!!

Nostalgia for me. I love the Terminator pizza and breadsticks. A must have any weekend.

The Best Pizza by Paul Revere's Pizza If you and your family want the best pizza in Des Moines metro, call or stop by Paul Revere's Pizza on 3201 Indianola Avenue. As someone who worked for the two biggest pizza chain restaurants, I am more qualified than most to testify that Paul Revere's Pizza is the best and much better than all the national chains' pizza. This totally truthful and objective online review is written by Mr. Changyon Pak with the kind assistance from Ms. Michelle Pham. "For the Spirit God gave us does not make us timid, but gives us power, love and self-discipline." read more

Paul Revere's Pizza - two men in a kitchen - Pizza Near Me - Des Moines, Iowa

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Let me start off by saying I don't like thin crust pizza. Yet I'm in love with Paul Revere's pizza AND the breadsticks. I also love that they're open late, definitely makes a difference for those of us that live by less than traditional schedules. Lastly, the cost, it is more than an affordable option especially when you're feeding many people. Love PR's read more

I live in Ohio now, but my favorite pizza has always gone back to Paul Revere pizza, best of the best.

I have read some of the recent and older reviews on here to see if I am overreacting to my most recent experience I had ordering Paul Revere's. I can justifyingly say they went from my favorite pizza in Des Moines to one of the worst. The major chain brands are better than them now. I won't name their names but we have all had their 5 or 6 out of 10 pizzas for years. The last two times I had Paul Revere's I threw 90% of the pizza away. Customer service has always in the past been their biggest issue. When you called them at 1:45 AM on a Friday night/Saturday morning, you were treated with disrespect, put on hold, or talked to like you were a drunk or just plain stupid. I could deal with it cause their pizza was so good. Now it's the polar opposite. The guy I spoke to on the phone was very polite and professional. I ordered a basic 20 inch "Terminator" pizza with an extra topping (got Pepperoni and Italian Sausage- my go to for 20 plus years) Was told 1 hour and 15 minutes for delivery. I knew they always embellished the delivery time, so I expected 45 minutes or so. To my surprise the pizza was delivered within 30 minutes. The delivery driver was polite, courteous, and I paid her a cash tip and let her keep the $2.75 for the coupon I was supposed to receive. Now I will discuss the driest, most flavorless pizza I have possibly ever ate. Paul Revere's used to be super greasy, the middle of the pizza would literally melt in your mouth. This however was disgusting. Barely any Pepperoni or Sausage on the pizza, hardly any melted cheese (you must have to pay extra for it now maybe?!). The crust so dry it was like cardboard. I had to "doctor" the pizza like many frozen pizzas I have ate over the years to even get it down. No care was obviously involved with the preparation of the pizza. The moral of this review is avoid this place like the plague. Yeah I'm sure the people that have worked there for years are underpaid and unappreciated. However, I believe if you do anything in life no matter how you feel, you owe it to yourself to be 100% invested in what you do. This could be more about their employees' lack of pride in what they do. Making $10 or less an hour. Here's my opinion about that. Go get an education and make $25 plus dollars an hour. Or even better find a job you would do for free but get paid for. I hope Paul Revere's fires some of these people. I hate to say that but they would probably prefer to sit at home getting unemployment being worthless. read more

This is the 3rd 're I've been to this location. The first two times were decent. Ordered pizza to pick up. We were told is would take about 20 mins. We got there early, about 10 mins, our pizza was sitting on top of the ovens. It was cold. The cheese was hard and it was very bland. No flavor at all. I won't be back to this place. read more

Paul Revere's Pizza - a cheese pizza in a box - Pizza Near Me - Des Moines, Iowa

I ate from Paul Reveres in Cedar Rapids for years.It was great pizza.So I thought I would get the same here.Nope. 1st pizza did not taste right....but I had friends over and they ate it. 2nd pizza they put green olives on wich I can't stand-too salty.I t8ried to take them off...but it left the salty taste. They refused to give me my money back.They offered a credit...really? I am disabled and they wanted me to take the pizza to their store for them to look at it.Not possible. I will not be calling them ever again.There are too many other pizza joints around that I will not miss them. read more

I ordered here every now and then, usually late at night. It's always consistently good pizza in my opinion, so I find these reviews confusing. It's a chewy thin crust with lots if cheese and crispy corner pieces. Plus there huge and this place is open late. It is a contender for best pizza in des moines to me. read more

I LOVE this place!!! This has to be one of my favorite pizza places, by far. I love the buttery bread sticks (get extra butter) & then use the left over butter for the pizza. Great hole in the wall place that you will absolutely love. read more

Paul Revere's Pizza - 20" Terminator, half cheese half pepperoni sausage & green pepper - Pizza Near Me - Des Moines, Iowa

Best pizza I've ever had! Y'all are awesome! Wish that for the time that you weren't, you would've been in the Beaverdale area...

Good pizza and bread sticks! An old classic! Free delivery city wide is a good perk! I'll order again.

We just had a delivery because we've heard good things and oh my... better than expected! The breadsticks are to die for and the pizza flavor was so yummy (pep, BO & GP). After growing up working at Great Plains Sauce and Dough, this place wins my vote! read more

So their person answering the phone is not great. I don't think she's ever thought about customer service and how she comes off. Started with a "Paul Revere's hold" and then went further downhill from there. Fan of their pizza but not with the rude service. When the customer feels like they're inconveniencing the business it's a no go for me. Lover their breadsticks! But I can go without them indefinitely and give my business to another pizza place with better service. read more

I love this place. They're open late to take care of the overnighters and the pizza and breadsticks are awesome. ++++++

I get this a bit too much so this may be why. Every time is completely different. You can ask for extra meat etc. but most of the time you won't get it (even with paying extra) The pizza is cooked about 70% of the time. Other times it is literal dough you're eating, but can usually be fixed in oven. Great food, but also can be a waste of money at times as well. read more

Since the pandemic, the service at Paul Reveres has been atrocious. I'm a 46 year customer of this pizzeria. The pizza and breadsticks are great. Guaranteed I personally have generated thousands of dollars of revenue for this single business; not only with my personal business, but the hundreds of people I've sent their way in nearly 50 years. I reiterate, the service has went straight to hell. In my opinion it's basically the pandemic that has given the owner the attitude that customers don't matter. 1st: they refused to accept the expired coupons they were still handing out with their pizza. (This has been normal business for decades.) #2 They decided they won't take a Discover Card claiming they can't take it over the phone, but will take it if I come in. Matter of fact, the owner said he'd take the expired coupon too, if I came in. That told me the whole conversation was more of a problem with the delivery. Apparently the owner has decided to coerce his customers into coming in to get their order, rather than delivery. I can only assume it's because they're have problems getting drivers. I'm partially disabled and there are times I can't do a pickup, so delivery is essential. In conclusion, the owner that knows me and my history with this pizzeria basically doesn't need my business any longer. Too bad. read more

All I can say about this place is YUM! Its been on the south side of Des Moines for as long as I can remember. I've only ever ordered delivery so I can't speak to the carry out but it is darn good and darn quick. My usual is a small pepperoni pizza with an order of bread sticks, and your pizza comes piping hot every time. The pizza is cut into squares and the bread sticks are drenched in a garlic parmesany sauce with a huge cup of yummy marinara. My favorite part is Paul Reveres is simple quick pizza that is so delicious and fresh every time. I'm not sure if they deliver everywhere in the metro, but it is free delivery as well! Do yourself a favor and get some! read more

I'm giving my rating solely on customer service. I called and without warning was put on hold. After holding for 7 minutes called was disconnected. I called back and was again put immediately on hold. After 3 minutes of holding the lady was short and not friendly saying it would be an hour to pick up a pizza. I am confused by all the mixed reviews if their pizza is just that good and they feel they can be short like that or if the negative reviews stand true. Based on my experience I won't be able to say whether or not their product is good as I'm not one to deal with negative customer service. read more

Paul Revere's pizza is not what they used to be. The girl who answered the phone was rude. When we asked about specials she gruffly stated "we don't have coupons and specials are online." She quoted delivery as an hour and 15 or less, yet it took 2 hours.The pizza was cold, not cut all the way through, and the breadsticks were over cooked. And the first thing we saw when we opened the box was a sheet of those non-existent coupons. We called to complain and instead of listening to what we had to say, the manager started talking on top of us, making excuses, being down right rude. I asked him "What happened to the customer always being right?" He said he didn't have to talk to us and hung up on me!! Lousy food, lousy customer service and a jerk for a manager. read more

This is some of the best pizza in town love how the pizza taste and the bread sticks are amazing delivery takes a bit but it's worth the wait! read more

Have had Paul Revere'd for years and love it! There hasn't been anything that I've tried that I didn't like. Only downside is they do not Open until later in the day. read more

The customer service is terrible. They got my order wrong and when I called back to correct it they told me to shut up. How rude and unprofessional. Really disgusted by my experience. read more

We ordered medium sausage pizza at 12:55a.m. and was told it would be ready for pick up in 40 to 45 min. When it was clearly done in about 15 minutes because it was ice cold and looked like it had been cooked previous Day! Little or no sauce on crust at all and very little sausage to speak of. The worst pizza and service I've ever had anywhere!!! You should be ashamed! read more

This place is JUNK .. we are experiencing hard times n they want to charge 4 ranch ? Wtf ... pound sand ... we spent 60$ n they wanted to charge for ranch lol bye read more

Mediocre pizza at best. Bland sauce. Stars for fresh toppings and free delivery. It wasn't horrible and cold and I may just be a pizza snob, but I was just not impressed. It was just so bland. No flavor at all. If I could I would give 2.5 but not worthy of a 3 read more

Paul Revere's delivers until 3 am on Saturday! Boom. My pizza was delivered quickly as ordered and it was quite tasty. The pie was cut into square pieces. ...Thin crust. Tasty pizza sauce. read more

They got the order wrong I told them wanted a thin crust pizza they did get it right after I called them back but learn to listen to what the customer has to day also it was too doughy read more

First and last time ordering. Pizza, bread sticks, and dessert stick all no flavor, cold, disgusting. Was also not told cannot tip the driver in my card. Called manager and he was rude and said it didn't matter and he hung up. Stay away. read more

This is honestly my favorite place to order from. I love on the East side get delivery pizza is hot every time. Always good. The closer pizza places I've tried delivery and get cold pizza. This is a place that didn't jump on the let's change pizza band Wagon. Had always been the same and is the best pizza in Des Moines! read more

I sadly write this terrible review about one of my all time favorite pizza places. I have eaten more paul revere's pizza in my lifetime than I care to admit. Problem is, I have not had a good one out of them in the last decade. They are open late, so once in a great while, maybe twice a year I would order and give them a chance to redeem themselves. For the first few years after they changed hands, if you ordered, and talked them through how to build a pizza, like they were babies. Explained that you wanted a large sausage, pepperoni, mushroom pizza rolled thin with extra cheese and extra sauce well done. You might have a shot at getting something that kinda resembled what you used to get when you called and asked for a large sausage, pepperoni, mushroom pie. And don't even get me started on the difference in the breadsticks, which by the way used to be the best in Des Moines. They were soft, fluffy, chewy and smothered in butter and parmigiana. They were two inches in girth, you would slap your mother down in the dirt and step on her neck to get at them "sorry mom". Anyway back to what you get when you order a pizza in the present, even when you order all the extras. You get a pathetically bland, sauceless, toppingless, cheeseless, tasteless thing that I refuse to call a pizza. Not only do you not get what you paid for, but the quality of what little you do get is not even close to what it used to be. These guys are literally a bunch of crooks looking to stretch you out!! Don't fall into the nostalgia trap. The current incarnation of Paul's is not even a dusty footprint of it's former self and hasn't been for a long long time. Oh, and as for the breadsticks, I would rather eat pizza hut's if that tells you anything. aSorry about the novel it's just such a tragic story that I felt it had to be told. read more

Did a large pie via delivery. Timing was prompt. Had an issue with the pizza. Called and manager quickly sent out a tasty replacement.

I have to agree with the other 1 star or less people on the service anyway of this pizza place. I called 2 times and when the rude girl answered the phone, there was no hello, or thank you for calling or anything, just a "paul revere's hold", I held for about 5 minutes both times and said the hell with it. I've had their pizza in the past and nothing special in order to deal with lousy service like that. read more