Dr. Alexander performed my gallbladder removal. Great bedside treatment and explained my recovery…read moreprocess, made me feel at ease during an already stressful situation. Office staff is great, especially Kayla. Parking can get full easily but that's Pasadena/South Pasadena for you. I am doing well and grateful I ended up in good hands.

I met Dr. Magdi when I went to the ER for severe pain. He oversaw my treatment and follow up. I…read moreultimately did not need surgery, and I appreciated that as a Surgeon he was willing to approach my case with non-surgical intervention. While in the hospital, I didn't see him till evening- 8 and 9 pm- but once he came he had a warm and kind presence, answered all of our questions without making me feel rushed, and put me at ease.

I visited Dr. Akopian for a minor case of bleeding. Without examining me, and based solely on my…read morereported symptoms, he claimed it was hemorrhoids. I had already planned to get a colonoscopy from a different doctor at a later date, but my GP recommended that I come to Dr. Akopian to get checked as soon as possible, because she thought it might be several weeks before I could get scheduled for a colonoscopy. Dr. Akopian was arrogant, belittling, and rude, suggesting that I was silly for even making the appointment, since my bleeding was so minor. He even asked me, "Why are you here?," as if I was an idiot for being concerned about bleeding from an area where I'd never bled before. Toward the end of the appointment, I told him I would get the colonoscopy from my other doctor. I planned to leave without an exam, because I was planning to be checked by my other doctor, and because Dr. Akopian did not seem worried. He then said, "OK, let's do an examination." I told him, "You don't need to do an exam." He responded, "Yes, I do." I repeatedly asked him why, and his only answer was, "I need to." Again, he was treating me like an idiot by refusing to give me a valid answer to my question. Assuming he had some legal reason for needing to do the exam, I succumbed to the pressure and let him do it. I didn't realize it would triple my medical bill. It took him about 45 seconds (no exaggeration), and I ended up getting billed $642 for the procedure on top of the $271 for the office visit. Before he did the exam, he told me it would be similar to a gynecological exam with a speculum, but he used a lighted scope, and then I was billed for an anoscopy. Do not go to this man, and never let any doctor force you into an exam, because they may just be trying to find a way to increase your bill.

It is hard to figure out what star review to leave. In terms of his bedside manner, knowledge, and…read morethe visit... I would happily give him five stars. However, I'm very frustrated with billing and felt compelled to leave a review so others who are going to see this doctor could be made aware. This is a doctor who bills both a FACILITIES and a PROFESSIONAL charge. So from my insurance, I got a big bill that was charged as a surgery (I am very familiar with this for colorectal care... When they scope with that little camera, it is considered a surgery FYI) which I was never pumped about, but very aware is part of the colorectal insurance billing scheme. What makes this doctor different is that I also got hit with a very, very large bill for a "facilities fee." I called my insurance and they said that usually there's a little sign or something that warns people who go to see that doctor that they will be receiving two bills, but I didn't see anything like that at Dr. Akopian's office. After an unsatisfying phone call with his billing department, where the representative said she just got off another call where another patient had called to complain about this practice for this exact doctor, she said the onus is on me to ask *every single doctor* I visit in the future if they will be billing both a professional fee and a facilities fee because it is there choice to do so. Which... Lesson learned I will definitely do. Because for this five minute appointment that I had with him, were the only thing recommended is that I buy fiber at Costco, I am now on the hook for much more than I paid for a 1) full on hand surgery that I had with another cedars, affiliated doctor, 2) having my baby at Cedar Sinai and the hospital stay, and 3) an invasive biopsy that I had this month that was also charged as a surgery. I liked his office staff. I liked the other medical staff that came into assist him, I liked him. But it really would've been nice to know upfront how this particular Doctor bills and that I should expect to see two separate bills . This is not the first colorectal specialist I have seen and this is definitely the first one I have received such a large double bill from. I could've gotten myself a round-trip tickets to paris but instead i got a recommendation ChatGPT easily could've given me. Hopefully, my experience benefits you ! If you book an appointment with him, make sure to ask if they will be billing both of those fees so you don't have sticker shock.

This was our first visit. Office experience was good. Very pleased with the doctor- it is so good…read moreto be heard. Not just pleasant but also knowledgeable and helpful.

I probably should have waited before I wrote my initial review for Dr. Juste. This updated review…read moreis a result of the numerous problems I have had since my initial visit back in November of 2024. The problem stems with the doctor's office using incorrect billing codes when submitting claims to my insurance carrier. Same problem with the lab for the lab work to be done as requested by the doctor, the doctor's office manager submitted the lab work request with the wrong billing codes! A few months after my November visit, I noticed that the medical claims submitted by the doctor's office and the claims submitted by the lab were rejected by my insurance carrier. Eventually, I called and spoke with the office manager about the rejected medical claims and she told me they were having problems with getting claims processed because the doctor was trying to get his daughter -- who is also a licensed doctor -- involved in his practice, but that endeavor was causing problems with the insurance carrier. Something nonsensical like that. Anyway, since I was not being billed and I noticed that another attempt to get reimbursement from my insurance was being processed, I just let it go and wait to see what happens. Well, what happened is that claims from both the doctor's office and the lab were still rejected and not being paid! So, now I had to investigate into this mess -- and what a mess it was! Over a period of several weeks and spending a total of 3 hours on the telephone with my insurance carrier and another 4 hours with the lab's billing department I found out what the problem was. The doctor's office manager screwed-up and not only applied the wrong billing codes for the types of service requested when the claims were first submitted, the office manager kept using the same billing codes when resubmitting the claims! Well, to make a VERY long story short, I contacted the doctor's office and explained what the problem is and what needed to be done. After spending about 3 or 4 weeks of back-and-forth with the doctor's office manager and/or the doctor's PA, the lab, and the insurance carrier, plus complaints from the doctor's office manager and PA about having to fix the mess THEY created, the billing errors were eventually resolved! Both the visit with the doctor in November and the bills for the lab work the doctor ordered. What a mess! I will never go back there again! While I still think Dr. Juste is a good practitioner, his office staff is a mess. The staff gave me lots of run around, complained they had patients waiting to see the doctor so cannot help at the moment (I guess you're only a patient when you're physically present in the office) so will get to it later, they have to spend lots of time on the phone with the billing department (so what, I HAD too as well to get this resolved), the billing service the doctor uses to send bills to the insurance carrier probably messed-up, etc. My biggest complaint is that I had to spend a lot time getting this resolved! In fact, if anyone has a right to complain about spending time on this issue, it is me! I have had other practitioners that have had claims rejected which they take care of it themselves and do not involve me! If I had not gotten involved with this mess, it would have NEVER been properly resolved! Although I no longer recommend this practice; but neither do I not recommend this practice.

I had the worst experience with their Pasadena location. I went in for a first-time consultation…read morewith Dr Christine Hsieh where she gave me her opinions of my options. I paid my co-pay in full upon exiting. I even received a paid invoice showing a zero balance. Three weeks later, I was shocked to receive a bill for over $500 for the same visit -- this time from the facility where I saw the doctor. Then, about seven weeks later, I received a threatening notice from the doctor's office claiming I owed $5 more for the visit and that they would send me to collections over that amount. They added random charges, and harass patients even after payment is made and receipts are provided. I've never experienced such unethical billing practices from any medical provider. Be extremely cautious if you plan to visit her office -- keep every receipt, question every charge, and be prepared to fight for what you've already paid

This review is for Dr. Sang Lee. He might be a good surgeon, but we would never know. Do not see…read morehim if you are not ready to have a surgery. In our experience, he did not listen to any concerns we had told him; everything he mentioned was involving around assuming that fact that we would get the surgery there. He even answered his cell during our appointment time. Wow! Because he's the department's head, he might be under pressure to meet the quota. Dr. Lee, we are not just $. We are humans and can choose where to spend that $! For those who are still looking for CRS, see my previous review or check out Dr. Albert Chung in OC.

Dr. Kronson and staff are great! Extremely knowledgeable and professional. My husband and I both…read morefelt comfortable and well taken care of.

I went in for my first visit about a month ago and I was an anxious mess! The office manager made…read moreme feel at ease, she was so supportive and comforting! Dr Kronson was very informative and made me feel confident that he's the perfect fit to help me with procedure. I really appreciate the ladies in the front as well, they're so sweet and on top of things! They made sure to give me a call after Labor Day to ensure my referral would be sent, the called me right away with my approval and have been so accommodating with my work schedule. Today I received a call from one of the ladies and she went out of her way to offer me a Friday because she remembered I'm off early and I so I wouldn't have to rush from work! I really appreciate little things like that, that your Dr Kronson and staff! So looking forward to working with you guys.

I was in a car accident that changed my life for the worst back in 2018. For about 10 months after…read morethe accident, I had daily vomiting from the pain I was in. I will keep a long story short, and say that I was able to access a better network of doctors by getting insurance through my workplace instead of through Covered CA. Dr. Brizuela promised me that he would partner with me to improve my condition and health and refer to experts for anything he couldn't figure out. HE HAS CHANGED MY LIFE!!! I am not crier. But every time I am in his office and tell him how I'm feeling better and slowly but surely returning to "normal" activities, I start crying when I feel the hope swell up within me to return to my life of health and fitness. (I was training for my first bikini competition prior to the car accident.) He is very kind, empathetic, and truly listens to your concerns and responds with kindness and care that improves your condition. If you are looking for an excellent, top-notch neurologist, look no further because Dr. Brizuela will change your life for the better. Thank you, Dr. Brizuela, for helping me on my journey of becoming myself again instead of a shadow of who I used to be.

I feel as if I was just dropped off.. by Dr Lise Phan; no referrals to a specialist or nothing!!!read more

I wanted to leave this review because I truly hope it helps others. He is an amazing doctor who…read moregenuinely takes the time to listen and care for his patients. Even though we all understand that he sees many people, he never makes you feel rushed. His office is very responsive -- whenever you call or ask a question, they always get back to you. He is thoughtful, careful, and very knowledgeable. I am truly grateful to know him, and it feels like an honor to have such an educated and dedicated doctor. Thank you for everything you do. I truly hope you continue helping and saving many lives.

Doctor Balikian is an out of this world Nephrologist who makes a patient walk with ease a…read morechallenging health condition. My siblings and I eternally grateful for treating our mother with great care and compassion when she was so sick. He made us see and understand the condition, the plan to help and undoubtedly showed the care for our mother. We are very fortunate to have crossed paths with him at Huntington Hospital.

Dr Mattai is the absolute best! She truly cares about her patients and takes the time to listen. I…read moreespecially appreciate how she works with her patients to determine the best treatment plan. She is top-notch!

Dr. Nalini Mattai is the best doctor ever. She's been my doctor for over 20 years and has the BEST…read morebedside manners. She is super thorough, and always takes her time to go over every detail about your health, makes recommendations on improving your health through preventative measures, and is genuinely concerned about her patients living a healthy life. I feel so lucky to be one of her patients since I believe she is not accepting new patients at the current time.