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    Patterson Heating & Air Conditioning

    5.0 (2 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Patterson Heating & Air Conditioning

    HVAC installation or replacement

    HVAC system repair

    Water heater installation

    1 More Service

    Water heater repair

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    Plumber Pro Service & Drain

    Plumber Pro Service & Drain

    4.0
    (70 reviews)

    Had a great plumber, Caleb from plumber pro. Did an excellent job fixing my water line at the…read morecutoff box. Delivered this great service after 5pm! Very knowledgeable, did the job quickly, answered all my questions I'll be using Plumber Pro for ALL future plumbing needs!!​

    I do not know where to begin…read more We hired this company to do the necessary plumbing for our small commercial kitchen after being assured by John Regusa that he knew what all of the city requirements were necessary to pass a plumbing inspection. What followed was something that took four times longer than communicated and was wrought with one frustration after another. Along the way I expressed concerns over the way things were coming along, however, was told by John at every turn that he knew what he was doing - even when it was apparent that he did not. I paid this company half of the total amount up front and John did his best to get me to give him the remaining half BEFORE the inspection, even lying to me about having scheduled it for the day he was due to finish all work. This was one of many lies he told me. Another of his lies was that he pulled a permit for the gas line he installed which, as it turned out, we did not need because there was an existing gas line already in place. The inspector confirmed the permit was not pulled and only added much after the fact in an effort to cover his behind. John still insisted he was right and the inspector was wrong. John simply had an excuse for everything. Long story short - the inspection failed - miserably. The inspector was shocked over the shoddy work done and simply could not believe his eyes at how some of the piping was rigged. The owner of the company, "Sam", was incredibly combative, deflective and completely unwilling to assume any responsibility from the very beginning. He refused to have a conversation with me at the very beginning, instead, insisting we communicate via email only. His deflection and defense of his employee John in light of emperical proof of lies told and sub par work completed is truly astonishing. Sam even has gone so far as to lay blame - get this - on me for believing John's lies. The two essentially continued to pee on my shoes while telling me it was raining. I believe this company does a signficant amount of damage control and positive PR to hide their MANY negative reviews I unfortunately came across too late. I would avoid them at all costs, especially if you are female as they seem to think we're all naiive and ignorant whose eyes they can easily pull the wool over. I intend on filing a complaint with the GA Secretary of State's Construction Industry Licensing Board - Division of Master and Journeyman Plumbers, BBB and all other appropriate forums. Here is a picture of the sink that John left on these blocks. This was how he left it after telling me it was finished. When I expressed dissatisfaction with this rigged set up - he backpeddled and told me he could get leg extenders, however, he had truly hoped I would be o.k. with it the way it was left. Amazing. The rest of his work was just as unprofessional.

    Service 1st Pros Heating & Air Conditioning

    Service 1st Pros Heating & Air Conditioning

    3.3
    (18 reviews)

    This is very sad b/c normally this company is first rate. However, on 11/24 around 1100, I called &…read moreleft a message w/ Josh (owner) about my 5-ton furnace making a "thumping" sound. It's currently unusable. Like his voicemail says, he called back in less than 45 minutes & said he would see if the schedule could be rearranged to get somebody out sooner than 1700 & call me back to let me know either way. The phone call never came. Service tech Dylan finally came around 1800 to tell me I needed a new blower fan & that'll be a $100, which is applied to the total cost of repair. He had me electronically sign all these forms saying that I agree to the repair & that a tech would be out tomorrow morning or he would be out late afternoon to install; neither happened. 11/25 I call Josh again & leave another message. No return call ever comes. No technician ever comes. Later that evening Daisy calls to see if I got the repair estimate. Time stamp on email is 1707. The email asks me if I "accept" estimate & if so to call & arrange for a tech to come out to install. I thought this was already handled when Dylan came. Now it's HAPPY THANKSGIVING & still no working furnace. Fortunately, it's a very mild day so my 86 year old mother won't be huddled in a corner w/ a space heater. If the company can somehow make this right, I'll be happy to update my review. However, the communication break downs are severe & need to be addressed. UPDATE 12/02/20 A week later & a different tech (Ben) the company got my furnace running again. When Ben came out he diagnosed the furnace needing additional parts. A transformer $368 & a popper fuse $129. As promised, in an effort to make things right the company waived the $368. Through it all the staff maintained a high level of professionalism, even when I got a little pissy.

    May of 2018 Service 1st Pro installed a new HVAC +compressor. Over the next 4 years we had to call…read moretechnicians for repair 14 times. In 1/2023, Josh consented to replace that unit with a new unit. Over those years we spent a couple thousand dollars on repairs, upgrades etc. I got tired of every time they came for a normal service, they were constantly trying to upsell this or that. Yesterday we had our new company come out because the unit was running 16 hrs a day and not reaching cooling goal. I told them the unit was only 3 years old and they proved to me that it was actually a builder grade 2017 unit. It was 6 years old when it was installed. Josh was a neighbor and friend and I defended him to neighbors who felt he wasn't above board. He professed to be a good Christain man. We are preparing to install a 4th unit in our 20 year old house, however by a company that guarantees their equipment and labor.

    Patterson Heating & Air Conditioning - hvac - Updated July 2026

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