Brenda Mitchell is a great doctor. She is very knowledgeable, patient, and truly listens to her…read morepatients. My only complaint is that it takes a long time to receive lab results. I had to call and leave several voicemails requesting my results. Other than that, she provides excellent care during wellness visits.

Dr. Mitchell treated me for several years out of an Alexandria, VA location... until she ghosted me…read moreand my spouse many years ago (pre-pandemic). Until that time she was thorough and professional. But she mostly worked on her own without staff so scheduling was challenging even before she ghosted us. It was surprising. We got along well. Or so I thought. Never had issues with billing. So 5 stars for the care she did give but 1 star for the sheer lack of professionalism and communication at the end for an overall score of 3. Found another doctor that I love and has the support of Georgetown Hospital behind her so I'm getting even better all around care. It was good while it lasted. I wish her well.

Just recently switched over to Dr. Paccagnella and she is amazing!! She is the sweetest and really…read moretakes her time with her patients. I feel so comfortable with her and know she will always help me. Dr. Gibson is also wonderful and knowledgeable. The front desk staff are the best and overall I had a wonderful experience. 100% recommend this office :)

I was refereed to this want to be doctor but a NP or Nurse Practitioner. I called before making the…read moreappointment and got very little info from who answers the phone but sort of yeah but up to them when they see you. Found out the hard way, they did not do or prescribe what I wanted period and staff should be aware of this or ask before making an appointment. $111.98 down the drain! and pushy to get me to make another appointment to give me part of what I needed. It seems like they want you to keep coming back to get what should have been down the first time. I should have know better. There does not seem like there are any doctors out there anymore. Most are scared to give certain prescriptions but that is why they are there. Not at all like who I went to who retired and the one before him and before him etc. They were real doctors unlike what you have now. For the record I saw Karine Paccagnella FNPBC, what ever that means.

It really sucks to write this review because I really enjoy Dr. Wong. She is personable and…read morecompassionate. But her office is a mess. They don't answer their phones and when they do, it's only to tell you that they can't help you. Twice I had urgent (not emergency care level) issues and I could not get a hold her. I asked staff at her silver spring office if they could please contact her for a medicine refill at her rockville office because rockville office didn't answer and they said that Dr. Wong "doesn't like" when they contact her across office. I called today asking for an appointment sometime this week and I was told there is nothing available until mid June and to call urgent care if I couldn't wait. I asked if there is anyway I could speak with her and the answer was no. For a family physician, this isn't really a doctor I can rely on. It's unfortunate but I will be seeking a different doctor.

Love Dr. Wong! Very compassionate, patient, and helpful. She makes sure you understand what she's…read moretalking about and goes into detail with her explanations. She makes sure you get what you need. The phlebotomist (I wish I remembered her name) is also very kind and patient.

Have had good experiences here. Dr. Kevess-Cohen was on my hospitalization network. I chose her…read morebecause she's an Internist. Recently learned from their website that she is a geriatric physician as well. I always encourage people to have a geriatric doctor for loved ones. It's specialized experience that is a must. You're assisting someone of advanced age. It's hard enough to make decisions for yourself, that much harder for someone else. Geriatric doctors are seasoned in the ways of an aging patient. The Cameron Medical Group location is good. Only a front parking lot like in a shopping center would be better, but this location is next best, in the heart of downtown Silver Spring. Street level parking opens up, drive around the block and you'll find something, or use county parking just there. It's a hilly walk from Metro, one block over, but there's the freebie bus that goes to the side of the building, on Cameron (think Silver Spring Diner). Building has an elevator, and the Cameron's Group office is pleasant. One day a week, CMG has hours until seven p.m. which is incredibly convenient--means not having to take leave from work. Some people don't have ability to take leave--it's costly even if you do. Extended hours are appreciated, it's a fine benchmark for this Group. With their website, one can access needed forms. My forms were mailed to me ahead of time. I appreciate having enough time to complete forms thoroughly. Office staff has computer skill to allow for helpful email appointment reminders. Techs in this office are very nice. Remember that CMG does not take checks, it's cash or debit. Only negative for me is a too-high, too uncomfortable chair for blood draw. Simply does not work for me, tried it twice, twice a fail, the chair height and type is not for me.

I have been seeing Dr. Kevess-Cohen as my primary care doctor for over a year now. She is great. I…read morefind her to be knowledgeable, friendly, professional, helpful, and she interacts well with her patients. I am pleased with the experience and suggest others use this doctor. While the office staff is not the best in town, they seem friendly and competent, although a little slow at times.

Update after many years and his poor bedside manner…read more I initially liked Dr. Major... until I started getting sick and he had NO NOTES for me me to provide to my specialists about things I complained about to him. He them chastised me and claimed he didn't have to provide detailed notes .....huh? He told me to get a procedure done and he would do it..? To be clear, he is a PC. The surgery he wanted to perform wasn't something I feel he should offer. I called me out on it, and he lied and told me he never said that. So unprofessional

Truly the best. He goes above and beyond for his patients. So informative and he breaks down the…read moremedical terminology so you understand and can be preventative with issues. The staff is great, welcoming and fun.

I was a patient here for about a decade. At first, I was impressed by the quality of care and how…read moreknowledgeable and friendly Dr. Baksh seemed to be. I quickly noticed that there was a regular turnover of PAs and other associates. Over the past decade I have been seen by probably 30 different "adjunct" medical associates, but Dr. Baksh usually checked in and my health wasn't particularly demanding, so I stayed with what was familiar. Unfortunately, several years ago, Dr. Baksh changed to a managed care model (through Privia). Since then, the practice has been nightmarish. Confusing portal messages that go unanswered for weeks, then get multiple answers from multiple parties, leading to confusion and chaos. Long office waits. Billing errors. Overworked care providers with bad attitudes being condescending instead of understanding. The staff turnover was such that continuity of care was hard to come by. I had duplicate labs ordered, and was offered tests I didn't need for problems I don't have. Getting medication refills was a hassle. Worse, I developed a concerning condition and couldn't get to care in a timely fashion. When I did manage to make an appointment, I was treated like I was inconveniencing the practitioner (who was new to the practice) by asking her to review my chart and medication history. Finally, after making a few complaints, I was able to speak with Dr. Baksh directly. I was treated like a problem and, like many other recent reviewers have said, asked to leave the practice. But before that, Dr. Baksh revealed that she has thousands of patients, and is dramatically overbooked, which explains all the problems I was having. When I asked what was planned in terms of addressing those problems, she described being "thrilled" with Privia and happy with the way things were. On that alone, I was happy to leave. Unfortunately, after quietly leaving the practice, I learned that Dr. Baksh had contacted other medical providers I was working with and asked them to also terminate my care. This spiteful, playground bully behavior left a patient with known medical needs without care/coverage. Games like this don't belong in healthcare (or adult exchanges of any kind), and sick people shouldn't be put in the position of needing to seek a disciplinary board to address practice grievances while also trying to heal and recover. I was able to find a new practice, and am happy to report that my needs were addressed and I'm happy and thriving now. I want to issue a warning to anyone considering seeking treatment at this practice: DON'T. If you're lucky, you'll simply be overbilled for underperformance. But there's a real possibility of problems falling through the cracks due to overbooking, lack of oversight, and a general "deal with it" attitude at all levels of staffing. The healthiest steps you can take should lead you to look elsewhere. Be well!

There were many red flags I should have recognized from the start, from erroneous labs, to lack of…read moretransparency with billing, to negligent communication and lack of responsibility taken. I really liked Dr. Baksh at first and was feeling very positive, but things quickly went downhill. Despite my primary concerns being mental health related and GI related, the doctor recommended allergy testing as part of (in her words) "a holistic approach". I did as she recommended, and when the results came back, she told me they show that I have a peanut allergy. I have been consuming all things peanuts my entire life and never had a reaction, ever. Despite explaining this to the doctor, she prescribed me an epi-pen and advised me to start taking allergy medication daily long term. I thought it was unusual when she asked if I ever noticed chronic congestion or sinus issues and I answered "no", and she stared through me and continued with the allergy recommendations. For mental health help, she referred me to Mindoula, a virtual-only psychiatric group that works in partnership with Healthy Steps. This is where things began to break down irreparably. The first virtual visit I had was with a care manager who told me I have to complete the initial mental health questionnaire so they can pair me with the appropriate mental health providers. I waited for more than a month before I heard back from them. The second virtual visit I had was with another care manager, who had me complete the questionnaire again, and told me they were working on finding me a provider and it could take up to 4 weeks. I waited again. The third virtual visit I had was, you guessed it... another care manager... etc etc. Meanwhile, I had been prescribed an anti-depressant by Dr. Baksh. I had my follow up visit to discuss how the meds are going. I was then told that they have to work with a psychiatry group in order to prescribe these meds, so I should continue to follow up with Mindoula. When I did, the care manager at Mindoula asked me what I talked with the doctor about, I told her the above. She said that it does not sound like we covered Mindoula's recommendations, which Mindoula had sent directly to Healthy Steps ahead of my visit. I told the Mindoula care manager that I do not know what Mindoula's recommendations were, but I explained the discussion that was had about my medication and care plan. The Mindoula care manager then made some disparaging comments, along the lines of "providers don't like to follow our recommendations unless the patient asks them", and told me I should have another follow up with Healthy Steps. She then had me do the questionnaire, and verify my insurance, again. I called Healthy Steps to ask for clarification, but nobody returned my call. About 4 days later I tries again. No response to my phone messages. On a third try, a receptionist told me to use the myPrivia app to send text messages because this is the best way to communicate. I did as she suggested, and the PA responded saying 'we did discuss the recommendations', and summarized the discussion in her message. The point that she was not addressing was that according to Mindoula, this was NOT their recommendation. However, this crucial part of my communication was repeatedly ignored. Basically, I was being yanked back and forth between Healthy Steps and Mindoula and no responsibility was taken by either side. I finally sent a message to Healthy Steps telling them I no longer want to use Mindoula because of this situation. As a side note, the PA also started responding to old text messages that we had already addressed, which added to the confusion. Unfortunately I ended up having to cancel a follow up with Healthy Steps around the time I sent the message due to COVID exposure. About 3 weeks later, Healthy Steps mails me a letter stating that they are terminating our relationship because we cannot agree on quality healthcare. They got the last part right - we definitely do not agree on the meaning of quality healthcare or partnership. They also decided to bill me for the visit I canceled, I discovered after receiving the letter. I canceled that visit with ample notice (days), so this is yet another issue I will have to attempt to take up with them. To Dr. Baksh and the practice manager, I sincerely hope you will reevaluate your protocols and your standard of care. This is a serious mishandling of patient care and incredibly irresponsible. I do also agree with another reviewer's comment that Dr. Baksh is not trauma informed, and the practice is doing a disservice to the community by alienating patients with trauma.

Dr. Kwon is a top-flight doctor. He listens, takes time to tease out what could be wrong, and…read morefollows up with you. What could be better?!

Dr. Kwon...paging Dr. Kwon…read more.. While I wish this was someone calling for me over the PA system in a hospital (med school dreams still haven't died), it actually would be for Dr. Oki Kwon. I met Dr. Kwon in the foyer of my condo complex and found out that we had the same last names and that he was a general practitioner. Looking for a doctor, I quickly made an appointment and jetted off to Silver Spring. Dr. Kwon's office was clean and quaint - lots of little old Korean ladies who hadn't quite caught on to the English craze here in America - but hey, it's a niche market and you have to cater to the customer if you're going to survive. Very friendly, gets back to you quickly, and doesn't talk down to you when you ask a question. I have kept him on (even though I've been using the VA medical center lately too) as my doc and will continue to go to him in the future.

Dr. Hammett will remember your name, and genuinely care about you and your family. She is always on…read morepoint as excellent diagnostician. The staff will schedule you, be on Time-and you're not likely to wait. With her as your primary care doctor, you also have Drs nikou and Leiman- top notch docs.

I have been here twice as a walk-in for Green Card medical appointments (the immigration service is…read moretaking a while with my application, so my original medical expired). Both times, I was seen promptly. The receptionist was friendly and helpful, and Dr. Bennett explained what he was doing and why. I'm happy with the service I received.

Sad to see that medicine has changed so much. I missed the old days. I miss Nancy, Dr Cohen,…read more Dr. Dumont to name a few. Thank god for the office staff and Dr. Ike.

Very bad. All the doctors quit, got replaced with struggling nurse assistants who have poor…read morecommunication. If they bother to answer the phone, the wait time is excessive. Horrible service, horrible care.