Update after many years and his poor bedside manner. I initially liked Dr. Major... until I started getting sick and he had NO NOTES for me me to provide to my specialists about things I complained about to him. He them chastised me and claimed he didn't have to provide detailed notes .....huh? He told me to get a procedure done and he would do it..? To be clear, he is a PC. The surgery he wanted to perform wasn't something I feel he should offer. I called me out on it, and he lied and told me he never said that. So unprofessional read more

This man, Dr. Mark major, Saved my site. Saved my life. Bless him and his staff I'm 63 years old He is the reason I can carry on like a 45 year old. read more

Major Medical - Family Practice Near Me - Silver Spring, Maryland

Truly the best. He goes above and beyond for his patients. So informative and he breaks down the medical terminology so you understand and can be preventative with issues. The staff is great, welcoming and fun. read more

Went in to get treated for an issue I had, came off as a nice, personable doctor. Decided to get a pap done and blood work just to make sure everything is okay. He seemed very rushed in everything he does and never really let you say what you want to say, as though he did not want to listen. Average Dr to patient interaction is 15mins, he gave me about 3 1/2. After everything, he prescribed medication to which the order is sent to my pharmacy, so far no issues there. Fast forward to a week ish later, one of the nurses called me to tell me that all my results came back negative, GREAT! I had specifically asked about the pap and she said everything was fine. A week after that (last week) I got a call Thursday afternoon (5pm), missed the call by 5 mins, for a voicemail stating that the Dr will call me on Tuesday (Aug 7th) to go over my pap results (what?!), called the number back as I only had missed it by 5 mins, Dr Major answered the call and told me that he will call me back tomorrow (Friday)...he didn't. He didn't call me back Tuesday either, it's Thursday now and I decided to give them a call at 10am as to which the front desk said "they only call Tues and Thurs afternoons" , I said "well they missed Tuesday as they said they would call, it's Thursday now so they'll call in the afternoon then?" She affirmed it. It's 5:57pm right now....no calls. Guess I'll go back to searching for a more reliable primary care. Thanks Major Medical! read more

Beware. I wish I had taken the negative reviews more seriously because they are all accurate. During my three visits, the front desk staff were unfriendly and unhelpful. Whereas most medical facilities offer masks free of charge, this office insists on charging a dollar per mask (even though the doctor only wears a bandanna, which has been proven ineffective at preventing COVID-19 transmission). Wait times are unreasonable. I typically waited up to two hours to be seen, even when I booked early for Monday mornings. Dr. Major seemed uninterested in hearing about my medical needs, and more interested in seeing as many patients and ordering as many unnecessary tests as possible. When I expressed my concerns about his staff and practices he became super defensive and refused to continue the appointment. I strongly urge you to avoid this highly unprofessional practice. read more

My husband tested positive for an indicator of an autoimmune disease. Major Medical received that positive test by Feb. 20th. Today (March 7) my husband called about the test results and they finally mentioned it. He has been in pain this whole time. I am so upset. read more

A very disorganized office. Dr. Major does not have time to get to know you. He also makes wrong assumptions - for example, as a diabetic, my eye Doctor sends a report each year about the circulation of my eyes. Dr. Major apparently didn't even read this because when I called to renew my diabetic medication prescription, his receptionist told me to get the meds from my endocrinologist. She told me the name and I explained that he was my eye doctor. She didn't care. When I tried to make an appointment to see Dr. Major, she said they didn't have any appointment times for me. So my PCP dumped me. Probably a good thing, Dr. Major and his staff are rude and uncaring. read more

This practice voices a lot about COVID-19 safety. Only so many people are allowed in the waiting room at a time. I was asked several times about my vaccination status. All of the staff wore masks, but the doctor wore a bandana over his mouth. It has been known since 2020 that bandanas are next to useless for stopping COVID-19 particles. The waiting room had a fish tank with 2 medium sized lizards living in it. I know that not everyone cares about animals. Personally, I found the display cruel. I would hate to spend my entire life living in a box where I could only move a few steps. There are other ways to keep waiting people entertained. I encourage this office to find those lizards a home in their natural habitat. On the positive side, this office got me a referral I needed very quickly. I got a phone call from that other organization about ten minutes after arriving home from the visit. read more

Normally when you find a Dr. through an insurance website you have no clue what to expect. Half of the time you can't get an appt. so I was lucky to see some good reviews and be able to get in. The process was pretty painless, you put in all your info on an iPad and can pay right away. I was not kept waiting long and the staff were all pretty friendly. The waiting room can be crowded and other times empty, I am sure it depends on the number of walk in's. Dr. Major was friendly and efficient. We talked soccer and he kept it almost all business. The tech that took my blood was very good and hit the vein the first time. I am not a huge fan of billing before being seen, but I suppose this is common now. Overall I would recommend this office but as in any place always know what the insurance will cover and what it will not. read more

Pretty disappointed in how everything came at a price, including a 3-4 minute interaction with the actual doctor.

If there was an option for 0 stars, I would've selected that. To make a long story short, AVOID Dr. Mark Major's practice at ALL COSTS. My first visit there was a little rushed and the doctor didn't quite listen to all my complaints. However, I didn't think much of it and gave him the benefit of the doubt. My second time was in the midst of the Omicron surge. They made me pay for a Covid test that's COMPLETELY covered under my insurance. I took the test because I was really sick and it was already late in the afternoon. After, I called my insurance to inquire about why I'm paying for a Covid test. This was when I learned that they covered everything Covid-related 100%. I then called back the doctor's office to let them know that it was covered and the rude attendant told me that the doctor cancelled my test because I was "complaining." I asked to speak to the doctor and she told me he'd call me later and she promptly hung up the phone. He did in fact call almost 3 hours later to tell me he doesn't like my insurance because they don't pay enough and he charges the patients up front. What the f*** does that have to do with me? Then don't take that insurance carrier altogether. I don't think he would do that because it's probably the largest carrier in this area and he would lose a lot of business. Anyway, please avoid! That was not a great experience. Trust the other reviews stating that he's money-hungry and that the attendants are rude and unprofessional. I didn't and look what it got me. Avoid Dr. Major! Avoid Dr. Major! Avoid Dr. Major! read more

Pretty disappointed in Dr. Major today. Returned my phone call, didn't give me an opportunity to say anything, and hung up on me. Very professional!!! Said he was doing us a favor by completing a form and that our neurologist has to complete it. Great that he supports his staff (should when they are right), but he also needs to advocate for his patients. Obviously, my niece won't be returning to his practice. My niece had an appointment 1.5 weeks ago to meet with him to discuss filling out her metro access eligibility renewal form. After 3 phone calls (medical assistant would not return my calls), picked up today and the form was wrong (basically stating she didn't need metro access--despite eligible disability and medical condition). No attention to detail. He is her primary care doctor, he accepts Medicare and Medicaid, but refuses to complete the form because I got snippy with his staff. Darn right, I got snippy because they made me stand outside to write a note detailing what was wrong with the paperwork. And, because I was basically told the medical assistant was too busy to call me back, so yes, I was pissed, wouldn't you be??? My niece can't get back and forth to work without this form and your staff shows no compassion. read more

I am not sure why the reviews are negative here. Yes, a script can be missed and sometimes you have to wait. However that is not my experience. My wife found and selected Dr. Major as her primary physician about three years ago. My wife uses the online portal. It is great for getting results and communication whenever you need to. She found him to be receptive and flexible, so I went to him a few months later. I ALWAYS interview my Doctors, letting them know that even though insurance is disbursing payments. We pay the premiums, ergo healthcare professionals get paid. As the client, they are retained at my discretion and must meet my expectations. Dr. Major exceeds them. Major Medical, LLC has always been available. Is Dr. Major busy? Of course. However he always sees me at the early convenience. I do NOT have to book an appointment 10 weeks out. I do NOT have to wait 15 minutes to get into a room I do NOT have to wait 15 minutes to get weighed and BP I do NOT have to wait another 15 minutes to see the doctor. THE VISITS ARE SWIFT. Dr. Major values my opinion, time and considers (listens) to my concerns. He and I understand that we may have to narrow down what an issue is to address it. He works with you. I have fell ill while traveling (domestic and internationally) and he has called me in his car after hours, made accommodations and had script filled abroad in minute. In addition, his bedside manor is direct and jovial. I believe he cares and feel respected. If you are on the move and need care, Dr. Major should handle your primary care. read more

The doctor I think is a good man who does his job, but there are some serious problems with this office. First off, the front desk is enormously unprofessional. Even with an appointment, my wait time at this office was approaching two hours. The front staff was also rude and behaved as if i was an annoyance with such routine matters such as filling out insurance paperwork and asking questions about co-pays and claims. Things get a bit scarier when I went back into the office. The staff didn't really seem to know what they are doing. I had a female medical person (not sure if she was a nurse or a medical tech) cause severe pain when she jammed an instrument in my ear over and over again since she could get a "clear reading" on whatever it was she was looking for. I also had my blood drawn by someone who also didn't know what they were doing, hurting my arm in the process. I was especially frazzled about their lab tests. I came in for treatment of a high fever and the staff insisted I supply both blood and urine. Bear in mind - I had a high fever...instead of entering this information in their computer, the lab tests were submitted as a "routine physical". I received three back-to-back phone calls weeks later saying there were "serious problems" with my lab tests. I had already decided not to go back to this office and, when I checked on-line for the tests, sure enough there were results very consistent with someone who had a fever for four days and hadn't eaten anything, yet the tests had been submitted as routine. Doctor himself, 4 stars. Front office staff 2 stars, Back office staff, 1 star. Over all rating - 2 stars. read more

I'm giving this office a 1 star because there isn't a lower option. I started seeing Dr. Major a few months ago, as I was looking for a doctor closer to my home. The first visit went fine except for them not sending my prescription to my pharmacy. So I left that as my notes in my first evaluation of the office, which Dr. Major later told me he doesn't read. "The front desk staff does that." Here are the issues I had: 1. Prescription filling - This office does not provide written prescriptions. They only submit prescriptions electronically. For each of the three (3) prescriptions, my pharmacy NEVER received them. The office blamed the pharmacy but I've had the same pharmacy for over 6 years and they always received prescriptions that were sent electronically by other physicians, including tele-health physicians. After the first time, I always asked for a written prescription. Once they gave me a printed summary and the last time they told me I wouldn't need one that they'd submit it immediately. They didn't and I had to make a second appointment with a tele-health doctor in order to get the pain medication I needed. 2. Multiple appointments for the same issue. Every time I would schedule an appointment for something, Dr. Majors would briefly talk to me about the issue, then schedule a second appointment for a "test" or "procedure" for the following week. The last time he did so, when I'd arrive for the second appointment he said, "I've decided to send you to a specialist." He did not perform the procedure I waited a full week for but planned to bill me again. Once I received a bill from his office, for another appointment that was supposed to be for a test/procedure where he ended up giving me a referral, my insurance, as I noticed my insurance had made a payment as well. My insurance company called with me on the phone and asked to speak to the biller. The person said they'd transfer but asked if they could have some basic information. Once the insurance rep provided some basic information, we were told the biller was not in and that she'd call me the following day to discuss. The following day I received a call from Dr. Major, not the biller. During the call, he stated his perspective and I started to state my experience, during which he kept trying to cut me off. Then he said, "people in my office are starting to say you are a complainer. May be you need to come get your files." I was in awe. If you are looking for a doctor, I support the majority of the other reviewers and encourage you to find another one. The "second appointment for additional tests/procedures" gets him a second co-pay AND the ability for them to bill the insurance two times for what should be done during one visit (with the procedure or with the referral), all while you are waiting a full extra week for treatment. Like one of the other reviewers, I really thought this doctor was a good man, until I received the direct call from him, instead of his biller. It was obvious to me that he called to make sure I did not return. I think the call from the insurance company sealed that. read more

Dr. Major and his staff are so professional. My husband is a patient of his and was sick and had to go to Urgent Care on a Sunday. I lefted a message because of course the office was closed letting them know what happen. And first thing Monday 8am they called to touch base and made sure he was OK. His bedside manner is excellent. read more

Dr Major has been my doctor for 7 years and I think he is great! The ladi at the front desk are wonderful! I highly recommended him!!

Writing this review with sadness as I've been going to Dr. Major since 2017/2018 and I liked him so much but the practice has really declined since. I was very intentional and excited about finding a black doctor, and I was especially happy to find one who went to Morehouse in my home city of Atlanta. In the beginning he was so incredibly personable and friendly, I was recommending him to everyone. Now, completely different story. I think he is overbooked and stretched beyond capacity, meaning every appointment is a rush while waiting for almost an hour to be seen. He has forgotten to follow up on things we discussed (e.g. I need to lose weight) and lately just makes me feel totally overseen. But worse than that is his staff. All the support staff in the office are rude, dismissive, and have no sense of service or hospitality. My experience with them was decent at best initially, but now it's downright terrible. The rudeness just really can't be overstated. Writing this review in hopes that the Doc comes across this and other similar reviews and takes a hard look at his practice to correct these missteps. It is very disappointing and at this point I will be looking for another doctor. read more

If I could rate Dr Major a zero, I would Totally unacceptable. I called both offices today for a patient of Dr Major today with high temperature and flu symptoms. The patient is over 65 and is at higher risk for severe complications or death according to CDC. I wanted advice on the triggers on when to take his patient to urgent care Both office phones could not even take a message because the mail box was full and there was no after hours service or on call number for more information I am very disappointed at the unacceptable level of care and I plan to file a report with regulators In addition I will identify another primary care doctor for my dear friend read more

I picked their service, The Laboratory, to get a PSA test. It wasn't clear from the web site whether an appointment was needed. So I called them - ultimately I called four times and left four messages on their machine, none of which was ever answered. I went to their office which supposedly was open until 5 pm but about 4:35 pm it was locked and dark. Perhaps they've gone out of business. read more

It is not just that I have known the doctor for years, but also having seen a lot of my patients go to him as their primary care doctor, I have really seen how he cares for them individually. He understands their needs and takes care of them as a whole person. read more

Dr. Major listens to all his patient concerns and questions. I have never been treated wrongly by him or staff. This is a busy office because Dr. Major is quite good at what he does so there may be a short delay from your arrival time to when you actually see Dr. Major. read more

The Clinton Maryland office is awful I had a 8:30am appointment on Saturday morning. I arrive early to give myself enough time to complete patient information forms. The small office was full. I complete my forms and sat down to realize everyone in the office must have a 8:40am appointment. I sat there for 30 minutes and I realized that there were 3 people in front of me. So now it's 9:00am so I would have to sit there for another 30-45 minutes. I decided to leave after seating there for 30 minutes. The inexperienced office staff had a dumb look on their face when I asked for my insurance card back. Doctor Major really needs to work on scheduling if he wants to attract professionals like myself to his office. read more

First visit I had an hour long appointment and only saw the doctor for 1 minute. The entire rest of the appointment was with a PA. Second visit was a follow-up for blood work which was already done. They tried to charge me an extra $110 for an "office visit" just to receive the results of my blood work. I am entitled to my own results of blood work which I have already paid for. This is a scam office, don't be fooled. read more

I waited about 40 minutes in a room after having my vitals done for a physical. A medical student comes in and ask if she could talk and exam me before Dr. coming in, I agreed. She was really nice listened to my concerns and did a quick listen to my heart and lungs and then about 20 minutes later comes back with the doctor he spends about 2 minutes to talk about one of my concerns. Then goes on to tell me they're going to do a lot of blood work to verify to give me a diagnosis for one of my concern. Which I mentioned when I filled out my paperwork for new patient even though it was a physical so I agreed to pay a copayment because I had this concern that that wasn't a part of my physical. We do about 20 tubes of blood and urine when they tell me that's it. I never got my physical done at this point I had been at the office for like 2 hours and I'm like ok they're checking me for everything I can talk to him when I get my results. I sent a message thru the portal which they said would have my results a week later and I got a message by one of the medical assistants that they were not ready that they will be available in a few days. 2 months later no message from them, or no results on the portal. Yet they sure did charge my insurance even send me a bill about a copay that I paid for the day of the visit. read more

I have nothing bad to say about the overall practice itself. My 4 star rating instead of 5 is because of a $40 parking ticket I received. During my first office visit in which I had a long wait. My appointment was mid-day and I stayed for about 1 hour and a half (everyone seemed sick that day, the office was flooded). When I was called in for my follow-up I made sure to ask them to schedule me first thing in the AM so I could get the free street parking directly in front of the office and not worry about feeding the meter every 30mins. My follow-up visit took no more than 30mins. My old primary whom I had for years finally retired and I was referred to this office. The staff members are friendly, check-in is electronic (which is kind of neat) and the medical office is clean. It's not one of those lavish doctor's office but still warm and inviting. Dr. Major was cool and explained my bloodwork (proteins, B12, calcium, sugar, etc) extensively (line by line) because... I asked him too and I'm just health paranoid. Good practice but don't expect off street parking, maybe best to take metro to your appointment. Keep in mind, this is Georgia Ave... everyone should know how much of a nightmare Georgia Ave is at times. read more

I was sent here by my physical therapist to get knee braces. The staff is unprofessional, the doctor keeps running from one patient to the other and it's all about money. The first thing they do is charge. I went there twice and I spent less than 3 minutes with the doctor only during my first visit. I waited for braces for almost 4 weeks (the standard wait is 1 week) and when I came to pick them up I was charged again. That would be fine if the doctor appeared just for a second. Instead I was with a nurse who obviously had no clue about knee braces (she fitted it the wrong way and kept asking me questions as if I'm supposed to know more about it than her). On top of everything, they gave me two left braces so I'll have to go again to replace one. They'll probably charge for that visit even though they made a mistake. Horrible horrible practice! read more

I have NEVER had an issue with this doctor or his staff!!! I don't know, maybe since all the bad reviews, he's changed some things!!! He listens, he's very personable, and explains EVERYTHING!!! His front staff is great!! I've never had an issue with anything with them.. I guess because of the electronic prescriptions, they do BOTH now.. they sent it electronically but also gave me a paper script... I'm a picky person... and I'm truly comfortable here!!! read more

I am shocked to see negative reviews for this practice. I am the 4th person from my office to start visiting Dr. Major and everyone (myself included) raves about his service. I had an extremely short wait time and Dr. Major identified an issue that none of my other doctors (OB/Gyn) seemed too concerned about. He has a great personality, is very professional and seems really thorough. He even follows up when he receives reports from other offices (my GI doctor reports or OB/Gyn results). I couldn't recommend this practice enough. Not sure what happened with other people... read more

I went for an annual physical. Was in the back quickly and anticipating a good experience since as a medicaid user I find that wait times are almost always hellacious. My weight and blood pressure were taken but no one listened to my heart or checked my ears or breathing or mentioned blood work. I reminded the nurse of the physical and let her know of the ailments I had and she was very nice and professional. The Dr. however; is a damn fool, literally. He might also be running some sort of scam because basically I was not examined and I have a 40$ ticket to pay after a waste of time.I was having female issues, I suspected something run of the mill yeast, BV, urinary tract etc. which, are detectable through pelvic exam and urine as I have been to other doctors who have used these methods to treat me in the past. Well, we just met so, obviously a full pelvic exam isn't an urgency when there are options. Plus, I'm here for a physical right? Anyway, the nurse leaves and ten-fifteen minutes later there's a knock. A man comes in in a sweater jeans and tennis shoes with a piece of paper in his hands and lays across the examination table ( the same one you'd lay on for a pelvic exam...) beside me where I sat in a chair. I had pain in my breast which he checked while I sat in the chair by basically poking under my arm which is not how a breast exam is done for any reason, EVER. He then tried to suggest that I wait another month for an ultrasound which I immediately contested since breast health is pretty damn serious. Fast forward some, I already am skeptical about him when he suggests a pap, during my "physical" and I'm in need of diagnosis so I agree. Long story short I sat naked while I could hear him examining another patient through the wall until I was fed up and decided to leave. On the way out he says okay well no drugs or something to that affect and that it could save my life, I wasted time and insurance and he's incompetent. It's dangerous! The front desk staff was also rude and immature. read more

I've been a patient of Dr. Majors for 5+ years but as of late, the quality of service has decreased dramatically. His front office staff is rude, fails to follow-up with labs, doesn't keep accurate records of anything you tell them during your visit. They don't have any of their patients' medical records prior to 2015 due to records "being held hostage". But -- they haven't informed their patients of this; I only know because Dr. Major informed me that there would be a significant delay in getting me a copy of medical records because the system the Practice used for electronic records-keeping "had issues" so the Practice is unable to access any patient records prior to 2015. I still have yet to receive my records I1 month later). Overall, I've been patient and really try to support doctors of color but at this point, there's just too much of my medical history that's missing and unavailable for me to receive proper treatments. Imagine if I went to the ER all of a sudden and the doctors on-call called my PCP to get my history -- they'd he unable to get any medical history for me. I'll be going elsewhere in 2018. read more

I am writing this review on behalf of the staff. On Thursday, October 6th @3:00am in the morning; I scheduled an appointment to see Dr. Major because I was in excruciating pain. Prior to my appointment at 2:30pm I was notified that Dr. Major would not be there due to an "emergency". I spoke to the Silver Spring front desk receptionist to explain to them that I am in severe pain and I really need to see someone. They advised me I could see Dr. Major's assistant in the Clinton office since I "live closer to that office". They scheduled me for 2:30pm and I explained that I was coming from Bethesda and 2:30pm would be impossible to make it on time so they scheduled me for 3:15pm. As I was about 10 minutes away; I get a call from the Clinton office explaining to me that they don't understand why I was put on the Clinton schedule as the provider there has already gone for the day for an appointment. I explained to the receptionist in the Clinton office that I'm in severe pain and that I really needed to see someone. She advised me to go to Patient First in Clinton. I am very disappointed in the way I was handled by being put on a schedule to find out that no provider would be in the office. Through my whole ordeal I eventually ended up in the emergency room on Friday October 7th in the early morning. I had to pay more out of my pocket for two separate visits because I had to be seen TWICE. I have yet to hear from Major Medical. The sad part of all of this is I really respect Dr. Major and the care that he has provided my family and I. To this date; I find it very odd that I haven't heard from them. The staff should have notified Dr. Major about this occurrence and I should have been called and an apology is due. I have never experienced this; but, the Silver Spring location has placed a bad taste in my mouth which I am going to switch doctors. Please note this is not because of Dr. Major; it is solely because of his front office staff at the Silver Spring office. They are UNPROFESSIONAL and uncaring. I have no issues with the Clinton office as they are very professional. read more