After 3 years of school avoidance, residential and hospital stays, screen addiction and risky…read morebehavior, we didn't know how to help or talk to our 16 year old daughter. Pacific Quest seemed different from other programs we had considered, so we were hopeful for some positive change when we send her 5 thousand miles away. After the first few weeks it was clear that the program and the clinical staff were even better than we have hoped. Their holistic approach to health, emphasizing healthy diet, sleep, exercise and time in nature, balancing meds and supplements had an immediate positive impact. The care, kindness and respect that the highly qualified clinical team showed our daughter allowed her to trust and be vulnerable in her individual therapy as well as our family sessions. She learned so much about herself, her emotions and how to manage and name them, while we learned better ways to communicate with her and within our family, and how to repair broken trust. She is now attending an alternative boarding school, and for the first time in a long time, we are optimistic for her future and our family relationships. Hawaii is a magical place, and all the staff at PQ, the therapist, the medical team and the program team, make Pacific Quest a truly magical healing place. I highly recommend it.

Although it was difficult to make the decision to send our son to a residential treatment program,…read morewe have been very happy with the quality of care he has received at Pacific Quest. Our son has been in the adolescent program for the past 13 weeks and will be transitioning to a boarding school next week. He has made a lot of progress in the last 3 months and he is in a much better place than when he arrived. He is now ready and looking forward to transitioning to a boarding school and Pacific Quest has prepared him well for this transition. All of the staff has been very helpful, responsive, and professional. My son's therapist at Pacific Quest was a good fit and facilitated some great communication between us and our son. Another great experience was the Family Program visit where we were able to visit our son and spend a few days with him. The family therapy was very helpful and allowed us to start building an emotional connection again with our son.

A great therapist always there to help. I love the advice…read moreshe gives. She very friendly and professional. More people deserves to see her she the best.

Kim is an amazing human who has helped our family immensely through some truly difficult times. The…read morenew location seems even more accessible than the last, and we always feel at home when we go in for a session. The quality of care is impeccable and professional but there is a deeper warmth that puts us at ease. They take our insurance (Quest) and are pretty flexible about scheduling.

From the owner: The Root2Rise counseling center is designed with you in mind…read more We are a team of diverse Marriage and Family Therapists, Licensed Clinical Social Workers and Mental Heath Counselors. Our team of providers have nearly 100 years of collective counseling experience. We have male and female therapists of different ages and different life experiences so we can find a good fit for you. We pride ourselves on meeting the needs for mental health support in Hawaii. Our staff specialize in working with adults, couples, teens and families. Our online counseling sessions are simple to access, we accept HMSA and HMSA Quest insurance The first best step is contact as the Root2Risecounselingcenter.com

Misrepresented provider medical coverage status. Be aware not everyone there is a licensed…read moretherapist covered by insurance.

Syntha Lorenz will share your private information to your spouse or anyone. She's only interested…read morein your money. Total waste of our time, (over a year). Then after not seeing her after three years, she thinks its funny to send me angry texts from my now deceased husband sent to her from years ago? I wish someone could have warned me what a horrible person she is, and save my time and money. But to attack your former clients?! If your wondering what a self-identifying shaman, and tarot card reader said when I asked why? Nothing.. Kinda says it all about she feels about her clients, nothing. Told owner Erin of Pau Hana, they were totally fine with Sintha attacking clients on their phones.. sooo, yeah it reeeeally sucks. You've been warned.

Rebecca has a wealth of knowledge and is a valuable resource for family members that need help…read morenavigating sensitive and troubling matters. I highly recommend her as a counselor.

Avoid this woman like the plague. I don't understand how she even has a license to practice…read more Her 'therapy' lead to my family breaking up and she never once got to the root of any kind of problem. She basically said it was OK for my ex to leave me even though I've never done anything wrong to deserve it. This therapist never took into account my ex's history of alcoholism in her family which fostered issues that had manifested themselves long before my showing up and now my little girl gets to grow up without her father in her daily life. I absolutely implore you to not give this woman a cent of your money nor a minute of your time. Her license should be revoked.

Honestly, as a child I had her as a therapist as well and she was so outgoing, bubbly, and peppy 22…read moreyears later I gave her a visit and she dozed off for about 45 seconds. I think it's time to throw in the towel and enjoy life because she was so talkative and peppy, it amazed me when I saw her 22 years later and she looked nothing like herself let alone she was falling asleep. She served her time, it's time to retire. My boyfriend also had said two more seconds he would have told us to leave.

I wasn't very impressed with her. She said she could diagnose my daughters dyslexia, but wasn't…read moregoing to use any testing. How can you diagnose with out testing?

I must say I was a little skeptical when o first heard about this. Well, I was certainly pleasantly…read moresurprised! Kristie set me up for a powerful experience. I 'dropped in' and I had a sacred plant like experience. I definitely recommend it and look forward to another session. Thank you

Kristie Is amazing and very knowledgeable. She will make you feel at ease right away and after the…read moresession i felt very relaxed, grounded and at peace highly recommended!

I was given pro bono by a therapist here. I did have state insurance at the time. i never signed…read moreanything and 7 months later when I got new insurance they tried back billing me. not to mention they sent the bill to my husbands work and we have last names.... How did they get this information ?! Insurance fraud... shady practices? I will be filing a complaint with the board they are under.

Deepa's experience is very limited and poor. Her "guidance" is pretty much something you can find…read morein any self help book. She is more concerned about her own schedule after the session and taking notes on her laptop than the actual patient. And, she doesn't seem to care about the fact that she is hurting her vulnerable patient with her words and attitude. Don't waste your time and money on this therapist.

I use to work at Hawaii Behavioral Health. The management (admin) is sooooo bad! That is their…read moredownfall. I would not recommend this place to work at or even be a patient at. Lack of professionalism and lack of communication is where admin struggles. There is also a really high turn over rate for workers. Consistency is key for working with people with disabilities, which they do not have.