I am so happy with the service at this Floor and decor location. Recently I had another home…read moreproject and needed some solid advice and I knew I would be helped here as I was in the past. Sonia, the designer made the entire process from beginning to completion effortless for me. What a relief! She is so talented, knowledgeable and organized. Also, Greg and other very knowledgeable and helpful staff in flooring helped out with specific concerns and materials I would need for my project. Everyone was So patient and helpful. I feel empowered to do home projects thanks to their help. I would rate this location higher than 5 stars if I could and it's all because of the wonderful staff.

Floor & Decor saves the day again! Absolutely love this place with sooooo many great options to…read morechoose from at very reasonable prices. They even have sale sections too where you might score something. From backsplashes, to hard wood, to your favorite little beeswax tile (my fave hee hee) they have it all. If you're looking to DIY something and are absolutely not a pro at this, please don't get mad at the staff for not telling YOU how you should do your TikTok project that you have no idea how to begin or even do. This is totally not their responsibility, they know their stuff but they're not here to be your contractor and the pros, they simply work here and are knowledgeable at what they do - the rest, leave it to the professionals. So don't get mad if they don't "explain to you" how to install a tile or a backsplash. This is not a workshop it's a floor store. We've had great experiences coming here, once for a DIY thing and another time to get our bathroom floor redone. Both were fantastic experiences! This last time, they absolutely saved the day. We walked in knowing exactly what we wanted, exactly what we needed - thanks to their online selection and choices but also to their sq ft calculator, this was SO helpful. Bad news, but the tile we needed was not there, just one little half box was available. We asked one of the guys that worked there and he came out with a WHOLE PALLET of it within minutes. Ask and you shall receive! This literally made our day and we were able to get the pieces we needed in time for the pros to get our floor done. It came out incredible. Oh, and grout selection is a thing. We were guided the right direction to make the right choice for the right grout and right shade. OBSESSED. Thank you Floor & Decor for making us happy!

I recently visited Arhaus At the Danbury mall and was greeted by Nancy's wonderful personality. She…read morewas very helpful, very attentive and had great ideas. It's always a pleasure to visit this store, as the personnel is outstanding. Nancy made sure I was completely satisfied with my order and was well aware of all the options available. It amazes me how well trained and knowledgeable the salespersons at Arhaus Danbury always are. I couldn't be happier with my purchase and it really fit well in our home. Thanks Nancy, keep up the great work. See you guys soon!

I ordered in August and half of my order was delayed for months. The furniture finally shipped and…read moreis scheduled for delivery but I never received any information about delivery window. No number to call, no way to get information. I am beyond frustrated and will never order furniture from them again. So I reached out as you asked....no response, just going to proved the point of terrible customer service. Also, no response from the store several days after contacting them and yet to receive anything

We bought our furnitures , Sofa, Armchair, bed, storage Display, console etc from Ethan Allen 20…read moreyears ago when we first bought our first house in Westport, Connecticut. All our wood furniture are all still in great shape. We reupholstered our Avery Armchair and ottoman because they are still in perfect condition. We love the style but we decided to buy our new sofa. Our Cameron sofa is still in good shape but after 20 years the color faded and we needed a new one. We decided to buy a Spencer Roll-arm 93" and 24" and we love it. The new furniture gives the house a new look to our great room. Our Spencer Sofa is impressive. We choose our fabric and color including customize the cushions with the help of Ellen Kilroy- the Designer and associate. Ethan Allen did a beautiful custom finish on our sofa. I love the firmness of the cushions, size and number of all the sofa cushions. They are a high end furniture company and the value is absolutely there. Do not be afraid to buy the best, you will not be disappointed ! Thanks again Ellen Kilroy!

We've been to the Ethan Allen in Danbury many times and have furnished most of our home with their…read morepieces. The quality is excellent, and everything we've purchased has been very durable. On a previous visit, Peggy helped us with our selections, making the process smooth and enjoyable. This time, we returned for a dining table, and Dina was fantastic--she showed us around and helped us make the right choice with ease. The store has a large selection, and the ability to customize pieces to fit your style is a big plus. The service is always great, and the showroom is spacious. While the prices are on the higher side, the durability and craftsmanship make it a worthwhile investment. Overall, a great experience once again!

I can't believe there isn't a single review for this place. I came upon it by accident - because…read morethe street the gift shop I wanted to go get my wedding anniversary gift is closed. This amazing store has a good selection of very cool gifts to others (and SELF!), many made by local artists. Ranging from jewelry, clothes, towels, china, etc. reasonably priced as well. Definitely a great place to stop at, even if you are just window shopping...

I love this store! It's full of a wide range of unique items made by local artists, many of whom…read morework at the store. Jewelry, clothing, purses, notecards, wood cheeseboards, etc. My birthday is coming up, so may get something special from there soon!! :)

This location is absolutely rude, our first time here looking at shower heads. The older lady with…read moredirty blonde hair had a nasty attitude when my dad and I had a few questions. The moment we walked in she was rude. Very stuck up. Do not recommend going here.

Great people, great service. Jeff was extremely knowledgeable and attentive. A must go place!read more

Melissa Deluca was very accommodating and patient as we tried every sofa & recliner in the store…read more She answered our questions and was very knowledgeable about the different mechanisms available. The prices are a little steep but the quality and comfort are apparent.

I wish I had checked-out La-Z-Boy on FB or Instagram before I bought one of their $3400 reclining…read moreloveseats on April 17th of this year (2024). One side of the recliner quit working sometime in early July. A repairman came out to the house on 7/25 (not a La-Z-Boy employee, their service is done by a third-party outsource). He supposedly diagnosed the problem. Parts were ordered, taking about 2 weeks to get. Second appointment with tech to install parts on 8/7. Unfortunately, new motherboard (MCM BT) doesn't solve the problem. Technician can't get the product working and doesn't have a clue what's wrong. Tells me the loveseat needs to be replaced and writes report to Corporate to such effect. Tech tells me to call Corporate office and speak to a Supervisor, which I attempt on 8/8. No answer. Leave message. No call-back. I call Corporate again on 8/9 and speak to 'Leona'. Ask to speak with a Supervisor and am told there is only one person working (Alessio). End-up speaking with 'MaKayla' who tells me that Corporate has approved replacement credit, and that I need to now proceed with the local retailer (in Milford, CT). Call salesman who sold us the product on 8/12. Left message. No call-back. Speak to him on 8/13 only to find out he doesn't know anything about the "paperwork authorizing the replacement credit," but will look into it. Now it's August 19 and all I hear are crickets. THIS ENTIRE PROCESS IS RIDICULOUS, FRUSTRATING, & EXHAUSTING. I am so disgusted and disappointed in La-Z-Boy's customer service (with the exception of MaKayla B.), with their third-party field service who seems inept at best, and with the quality of their product. And they are supposed to be the PREMIER BRAND in the category? I don't think so. At this point, I just want my money back -- all $3,339.37. Please bring the check when you pick-up the loveseat! BTW, if you think my review is the exception, I urge you to dig deeper online. Thousands and thousands of La-Z-Boy customers are dissatisfied with either the product or with their customer service. It is so bad that there is actually a 6K+ member group on Facebook for 'Dissatisfied Customers"!

This countertop fabricator does everything in house, and they are old world craftsmen. Beautiful…read moreshowroom with design help by Brie, great selection of tile, marble, granite and quartz. Meticulous templates, measurements and installation by Tony. Highly recommend. My small job got top attention.

I had such a great experience with Marble and Granite Creations. They are professional, detail…read moreoriented, and very communicative. The showroom had endless options for any vision you might have. The process was seamless and I appreciated that greatly!