Super efficient, really kind people…read more We're out of their way for me and we're super patient and gave me a ride . Mike was great, professional and good vibes

Who needs Charlie's Angel's when CHARLIE IS THE ANGEL…read more Shout out to this man - he helped me feel very safe and secure after dealing with the difficulties of getting your vehicle towed. The area where A&J is located downtown LA is not very warm and welcoming - especially when it's past 11 PM. Charlie made sure I was taken care of, stayed with me and talked to me until my vehicle arrived. I greatly appreciate your service and will not forget you.

Hector went above and beyond. Thank you per quality service…read more Highly recommended and experienced.

- **If your car ends up here, double-check every line of…read morethe invoice.** I didn't choose Seven Star Towing--CHP did. That's how this place operates: they're contracted by law enforcement, so you have no say in where your vehicle goes. While the staff weren't rude (Erika in particular was helpful once I raised concerns), the overall experience was frustrating and felt like a **rigged system with no accountability.** They initially charged me **$953.63**, including: - **Over 2 hours of towing**, even though the trip from my location to their yard shouldn't have taken that long. - **Four full days of storage**, starting on April 11--even though, based on my later review of my Tesla's Sentry Mode footage, the tow didn't even happen until **11:23 PM on April 11**, and my car wasn't in the yard until **after 12:38 AM on April 12**. I caught the **invoice discrepancies while sitting in their office** and pointed it out. After some back and forth, they refunded **$112.38**, which tells you everything--you have to catch their errors in real time, or you'll be overcharged. Even after I paid, I waited **nearly an hour** to get my vehicle released. The staff themselves weren't the worst part--it's the fact that this place operates with **zero consumer choice and minimal oversight**, and you're expected to just pay and go. If you ever end up here, **review your paperwork closely** and, if you can, **check your own dashcam footage.**

Saved to my favorites and referring this business to everyone I know. Called them at 8pm last night…read moreand got a motorcycle towed at 9am this morning. Mr. George arrived early, was courteous and loaded/unloaded with proficiency. He took the time to make sure the job was completed to our satisfaction. Not easy to find such professionalism and someone who takes pride in their work.

Great service! Really appreciate the fast/reliable help!! They helped me jumpstart my car that was…read morestuck in the LAX airport parking lot with a dead battery. Would recommend

I take full responsibility on my Part. I appreciate great…read morecustomer service with great Energy. I can respect quality workmanship. SoCal, is the best. They will work with you but come with a good attitude. My red PT cruiser got towed and they worked with me to get it back. I'm grateful Thank you! Mr.Anthony and day time Management Mr. L. I was happy to pay. Because it's a business. The amount was kind of high. I wanted to charge my American Express. However, ask them about what method of payment is accepted. I found away. I will call them, when a tow is needed. I will tell others about my easy, peaceful experience. Thank you! SoCal Towing

my car got towed late at night but tony was very understanding and helped me get my car back the…read moresame night. just doing his job and offered quality service

They were very quick came in 20-40 mins 25 mins for me , fastest tow truck ive had I enjoy the…read moreprices , did what i needed then to do so 5 stars

Called and got immediate service that came with excellent customer service. Thank you David. At the…read moreend of the tow, the driver also helped me push my in-op vehicle to my backyard. Would definitely call & use again if needed

Fast, affordable, and great customer service. I will definitely be using them as my go-to tow truck…read moreservice. The driver was very friendly and helpful from beginning to end. I highly recommend using their services. Thank you Lito's!

My car broke down after attending a funeral at Forest Lawn Cemetery in Long Beach. We called our…read moreinsurance company and they set us up with Lito's Towing. I have used this company once a few years back. Didn't have a problem that time. The tow truck guy called my husband and gave us an ETA of 1 hour because he was coming from Whittier. We waited for over an hour. We called the tow truck guy MANY TIMES & he never picked up his phone. I called a different number, no answer. We called our insurance company & they couldn't get a hold of the guy. If you can't make it, at least give us a courtesy call that you can't make it & call insurance to get another tow truck! We were stuck in the Cemetery for 3 hours! Terrible service!

Hopefully this post is seen by the owner. I called the company to complain about a driver who was…read morein a left turning lane when the light turned green, the driver decided to not turn left but instead drive fast through the light to get back in the lanes going straight which ended up with cutting me off just past the light. The driver gave me the middle finger after I took a photo of the side of the truck to get their phone number. The company dispatched person I spoke to addressed the issues however, he called me a derogatory turn during the conversation, unprovoked.

I wish I could rate Titanium higher than a 5-Star rating! Richard arrived early, was so patient and…read morekind. He was so fast loading my vehicle, our conversation during the tow was fun. I felt so relaxed and safe. It felt like having a friend's help during a stressful car repair experience. I will always turn to him if I need any tows in the future. It is rare to find such a great person in any industry, and he is without a doubt one of the best.

I've got no " Beef " Quick reliability. Phone calls and…read moretexts to keep me updated on arrival time. Thanks

Super professional and fast. Very polite and super cool over all. Fast and professional cannot say…read morethat enough.