It's never a good thing when your car stops working or in my case, does not turn on at all. My…read morefamily and I went to go eat at El Pollo Loco for late lunch today. We go to the car to go grocery shopping next, and what do you know...car won't even start. It wasn't the battery because we tried jump starting it. It was the starter. I called my insurance company, Farmer's, roadside assistance. It was a long ordeal on the phone with them because they connect the call out of state, and then I was not told approximately how long it would take to get someone to tow my car. I also called my sister in law to come pick up my husband and son. Ten minutes later, I got an automated call saying the wait was an hour and a half to get someone there. Anyways, my husband and son got picked up while I waited for the tow service to arrive. The gentleman from the tow truck, Hussein, called me to assure me he was ten minutes away. He called me again and asked me if I could see him in the parking lot, which I didn't. Then we came to know that the guy from Farmer's who called him and told him the address where I was at, gave him the wrong address to a different El Pollo Loco! Ugh! I had even spelled out the name of the streets. Luckily it wasn't too far from where I was. Hussein came quickly after and hooked my car and off we went. He was really nice and professional. We dropped off my car at the local car shop that we go to. I was not happy with Farmer's service but very pleased with the service of this company. I would highly recommend them for any emergency car situations. Thank you again!

07/17/2026 a friend referred me to these guys. Called and made a pick up appointment with Lisa from…read moreanother state to be delivered to San Diego county. As we got closer to the pick up date called again to make sure that we are ready to have the car picked up. Two days before the actual pick up date she said we have an opening. We expected the opening and waited all day and no show. Meanwhile from another state we are speaking to Alex who keeps telling us the driver is in traffic, the Driver is unloading other cars, the driver is loading other cars and due to the work day we will show up the next day. Next day and still no show and now Alex is not even picking up our calls. When reaching to Lisa she is not picking up and now saying to only text show she has everything in writing. From the first day I called to speak with Lisa a heard over the phone another employee in the back ground arguing with someone on the phone. That alone should have be my warning not to deal with this company. So on our actual pick up date that we have in writing again no show up. After our Text with Lisa finally Alex kept calling and pleading with us not to cancel. At this point with the way we have been treated we do not feel comfortable in any way to work with this company. I asked for my deposit back and they refuse to give me my deposit back and said I have a store credit. I went on line and found a 5 Star company and booked a new pick with them and their prices are even lower then my initial company. I do not recommend this company at all...stay away.

Hector went above and beyond. Thank you per quality service…read more Highly recommended and experienced.

- **If your car ends up here, double-check every line of…read morethe invoice.** I didn't choose Seven Star Towing--CHP did. That's how this place operates: they're contracted by law enforcement, so you have no say in where your vehicle goes. While the staff weren't rude (Erika in particular was helpful once I raised concerns), the overall experience was frustrating and felt like a **rigged system with no accountability.** They initially charged me **$953.63**, including: - **Over 2 hours of towing**, even though the trip from my location to their yard shouldn't have taken that long. - **Four full days of storage**, starting on April 11--even though, based on my later review of my Tesla's Sentry Mode footage, the tow didn't even happen until **11:23 PM on April 11**, and my car wasn't in the yard until **after 12:38 AM on April 12**. I caught the **invoice discrepancies while sitting in their office** and pointed it out. After some back and forth, they refunded **$112.38**, which tells you everything--you have to catch their errors in real time, or you'll be overcharged. Even after I paid, I waited **nearly an hour** to get my vehicle released. The staff themselves weren't the worst part--it's the fact that this place operates with **zero consumer choice and minimal oversight**, and you're expected to just pay and go. If you ever end up here, **review your paperwork closely** and, if you can, **check your own dashcam footage.**

Fast and friendly service! my husband was stranded and you came to save the day .Thank you Victor,…read moreyour help was such a blessing and also your services are truly affordable ! will definitely be reaching out to you in the future

Victor Ballesteros is the ABSOLUTE BEST! ​If you're stuck and need a jump start, do NOT…read morehesitate--call Victor! ​I was referred to Victor by Luis at Jumpstart Auto, who swore he was the nicest guy and incredibly fast. My battery died, trapping me at home before a critical 2:00 p.m. meeting. I called Victor, and he showed up in less than 10 minutes to give me the first jump for only $35. He greeted me with two half water bottles, business cards, and a friendly demeanor--a truly thoughtful touch! The jump allowed me to drive immediately to Luis to purchase a new battery. ​The real kicker? After my 2:00 p.m. meeting, the car died again. Victor came back out free of charge to restart my car a second time! Victor is an absolute lifesaver who goes above and beyond. He's got you covered!

Super efficient, really kind people…read more We're out of their way for me and we're super patient and gave me a ride . Mike was great, professional and good vibes

Who needs Charlie's Angel's when CHARLIE IS THE ANGEL…read more Shout out to this man - he helped me feel very safe and secure after dealing with the difficulties of getting your vehicle towed. The area where A&J is located downtown LA is not very warm and welcoming - especially when it's past 11 PM. Charlie made sure I was taken care of, stayed with me and talked to me until my vehicle arrived. I greatly appreciate your service and will not forget you.

Awesome Helen the operator was very helpful with a cheery positive attitude over the phone…read moreMarco gave me a tow.. he was so kind and accommodating ... was right on time didnt have to wait long he went right unto work mode and he was very professional took alot of pictures before and after... and made me feel comfortable on the ride to my destination... very safe driver... I would request him again Good experience with the company

Got a flat tire late at night and urgent towing came tow my car within an hour. The drivers were…read moreprofessional and had excellent customer service... they both saw how upset I was and did their best to lighten up the mood & was able to make me laugh.. I appreciate the kind gesture and would 100% recommend this business. They also did an excellent job on following up the next day and had it tow to the dealership first thing in the morning.

Responded in a timely manner. Showed up on time and helped…read moreme load the truck from my driveway. Met me at the location and dropped it off. Will definitely be using them again

Quick on call, very attentive. I strongly recommend Fernandos Towing. When i called he had…read moreavailability within 30 minutes.

My husband was in need of a Tow Company immediately and the usual guy we go with was not available…read more So I decided to look online for a company. From past experiences, there are some pretty ghetto tow companies around so I was very surprised to see this one with a 4.5 Stars - so I decided to call and get more info (Thursday). Right away the representative was friendly. East to talk to and answered questions right away. He quoted me a particular price and to my surprise, it was more affordable than the usual tow guy we used in the pass. Keep in mind, the car that needed to be towed was not in an operating condition, it didn't start - so usually places will charge extra if your car doesn't start. So I told him that I would call him back on Saturday. So Saturday comes, my brother calls and gets another friendly representative. She quoted the same price the previous representative gave me and said that the tow tech would contact him within the next 10 minutes to confirm ETA. They take credit/debit card or you can also pay the Tow Tech Cash in person after the service. The tow tech texted my brother within the allotted time. I didn't realize how "hi-tech" the service was when it provided the name of the tow tech and it gave me a link to confirm service, I thought that was cool. The tow tech was named Nataly and I had second guessed myself. Yes, it was a woman's name. After confirming, a call from Nataly was received and she provided me with an ETA if 35 Minutes due to traffic in the area. Well, she arrived in an hour due to the previous customer leaving her keys in the tow truck. Which we didn't mind. She was transparent about the situation, Sh!+ happens. She was professional and provided good conversation as she towed the car to our storage facility. She went the extra mile to help tow the car into the garage space. Overall, the whole experience was professional and friendly. Smooth transaction and not ghetto at all. I would definitely recommend this place. They are available 24 hours and affordable which is a plus!

My car broke down this morning and being far from home didn't know what to do or who to call. My…read moreboyfriend suggested calling a tow trunk. I called Gardena Towing and they answered quickly and got to me even quicker! Joseph was the one who came to help me and made me less anxious about my car troubles. He was able to move my car in just a few minutes! Overall I'm so grateful for them to respond so quickly and swiftly. Made a bad morning into "it's been handled quickly" and that is amazing! Thank you so much!

They responded very quickly after I contacted them, and arrived a little over an hour after we…read morestarted communicating. The driver was very friendly and professional, and the whole towing process was smooth and stress-free. Highly recommend this company if you ever need a towing service!

Stuard was great! Very professional. Superior communication. And perhaps most importantly, he…read moretook great care of my car and delivered her safely.