I walked in to get a live scan and was helped very quickly! Staff seemed knowledgeable and were…read moreable to get me in and out without much waiting. Would recommend.

I'm so happy I found Luna Live Scan + Notary! The ink fingerprints I did with Julie were processed…read moreand accepted--unlike the ones I originally had done at UPS, which were rejected due to poor quality. Thanks, Julie!

Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

I thought I had lost my passport so I frantically contact Passport Now - OC…read more I texted the number and got a response right away. The worker that assisted via text was very friendly. Although I didn't use their service - I appreciated the quick feedback. Here is the FEE BREAKDOWN (as of February 2025) Private Hand-delivered service $399 (Plus Government Fees) for 8 business days $499 (Plus Government fees) for 5 business days $599 (plus government fees) for 3 business days government fees range between $195 to $225 per application. I hope this information helps someone out!!!

scheduling an appointment for passport was super easy. Easy location to get too…read more Big shout out to Katie for making this the smoothest, easiest process ever! Her kindness, humor, and professionalism made this a really enjoyable process. Would recommend this location in a heartbeat

We visited when the office just opened…read more The staff was helpful & friendly. Our appointment was met on time & we were done & out in 15 minutes. Highly recommend! Plan to return to this location for all future needs. Thanks UCSD staff!

Where do I even begin? I needed a visa to China in less than five business days, and Karina Davis…read moreand Express Travel Services made it happen -- with a day to spare!! I was simply amazed and left only to believe in magic (and yes, she's handled similar asks for business traveler friends of mine, too!). But what really stood out wasn't just the unbelievable result, it was the way the team at Express Travel Services handled everything along the way. Karina brought such professionalism, organization, and genuine care to what was honestly a very stressful situation for me. She and her network worked tirelessly to make what felt almost impossible seem seamless. Every detail was handled thoughtfully, and I always felt like I was in good hands with constant, personalized updates along the way. If they could deliver on a request this difficult, I have no doubt they can handle just about any travel or visa need you may have. Truly above and beyond service. Six out of five stars. Thank you again, Karina!

Express Travel processed extremely expeditiously Brazilian visas for myself and my grandson. I…read moretried several attempts to do it online myself ( and you cannot only get a Brazilian visa online) to no avail. I am eternally grateful to ETS!

We came here to get our photos taken for Canadian Citizenship, they were amazing! I came with my 4…read moresmall children ages 3-7, we were able to get the older 3 to take the photos perfectly but my youngest wasn't cooperating so I decided to come back the next day and try again, they were very understating. I came back the next day, I was nervous that my daughter wouldn't cooperate but Nina was absolutely amazing! My daughter loved her, she listened to everything she said and we were able to get the photo! The patience Nina has is so comforting, she went above and beyond for us and I am so grateful :) I highly recommend Delphi passport and Visa Services.

The service was here outstanding! They deserve 10 Stars…read more My wife and I needed passports and called Delphi. My wife spoke with Nina, made an appointment for the next day. We saw Alen and Nina, the process was easy. They typed the application, took the photos, they sent in the applications. A few days later, we got text messages saying our passports were approved and exactly one week from the calling Nina our passports arrived by overnight via UPS. If you need a passport, visa, etc. call them; you will be glad you did.

I had two holidays interrupting my passport processing, yet Adrian was able to clearly communicate…read moreand set expectations - Adrian is a man of his word. This company knows its business - everything went off without a hitch and right on time (actually 5 hrs early!). Fair pricing and convenient pick up.

Great service. Can't recommend them enough. I worked with Adrian and he helped get my documents in…read moreorder for travel. Communication was excellent. Would recommend.

Excellent service! Unfortunately I did not get the friendly girl's name that helped us today (3rd…read moreyear UCI student who speaks Mandarin and Cantonese!) but she was so sweet and highly skilled at her job! The entire process took about 10 minutes. She meticulously checked all our documents to and explained the process in detail including the ETA of the renewed passport. Tip: Bring copies of your documents to avoid a $1 photocopy fee :)

Sau was super helpful and treated my 6 month old son with kindness. My husband and i were given…read moresuch a hard time other the Post Office and wasted two weeks for no reason due to an incompetent worker there. Needless to say, our process was swift and easy here. We made an appointment 12 hours in advanced, and was in and out within less than 15 minutes for our son's first time passport application. We are now eagerly waiting for his booklet to arrive home, hoping for a smooth sailing process from here on out until our trip to Belize next month! Prices are higher, but totally worth it. Thank you again, Sau!

Passport Now just saved my arse and it didn't cost me a dime. How great is that? All started cpl…read moredays ago when I was checking into my intentional flight and the airline system wouldn't let me due to 'passport validity'. My passport expires in 5 months and me being an idiot didn't know about most countries 6 months minimum rule. So it's a Sunday and I'm freakin' out and I come across Passport Now and gave them a call. Went to voicemail. I received a text right away to which I replied asking someone to call me back asap. Shortly later I get a call back from Larry, who turned out to be a Godsend. I explained to him my situation and Larry was honest and said the quickest turnaround time they could do for me was a cpl days which wouldn't work for me since my flight was Monday night. So Larry advised me and gave some suggestions that I could do myself to try to get a new passport by the next day. Long story short, everything Larry suggested was spot on. Not gonna lie, it was still pretty stressful naturally but I was able to get a new passport by Monday afternoon and make my international flight later in the evening. I am going to recommend Passport Now to any friends that need their services, They are top notch and truly care about helping people out.

It's pretty scary to need to obtain a VISA. We needed on for China. I read on various sites we…read moredidn't need one, but as it is with the internet, they were incorrect/didn't explain the limiting restricts well. We worked with Passport Now and everything was handled with the utmost information. Communications were great, they handled all my questions quickly and in a manner I could understand and feel confident I went with the right company. I can easily HIGHLY recommend using Passport Now for your future travel needs. You won't be disappointed.

I wanted to share my experience because I couldn't find many firsthand accounts from people in a…read moresimilar situation, and I hope this helps someone else avoid some of the stress I went through. As the deadline for renewing my passport online approached, I realized a little too late that I didn't qualify for online renewal because my passport was considered damaged. The page requiring my signature had completely torn out of the passport, although I still had the loose page. I spent several days worrying about whether this would actually be considered "damage" since my photo page, passport number, and all of my identifying information were still completely intact. Unfortunately, it did qualify as a damaged passport, meaning I was no longer eligible to renew online. Since my passport was also expired and I had upcoming travel, I had to wait until I was within 14 days of my departure before I could schedule an urgent travel appointment at a U.S. Passport Agency. During that waiting period, I spent quite a bit of time navigating the U.S. Department of State website so I would know exactly what to expect and have everything ready once I became eligible to make an appointment. The morning I became eligible, I logged in right away and was able to secure an appointment for seven days later. I was actually out of town, so I couldn't take one of the earlier appointments that were available, but I was pleasantly surprised that there were still multiple appointment times to choose from. Before my appointment, I completed the passport renewal application online. However, because my passport was damaged, I ended up completing a different application at the agency instead. If your passport is damaged, don't worry if you've already filled out the renewal form - it wasn't a problem. The appropriate form is also available online if you'd rather complete it ahead of time. I also chose to get my passport photos taken at UPS before my appointment. The Passport Agency does offer passport photo services if needed, but taking care of them beforehand can help speed things up a bit. One thing I wasn't expecting was that I needed to provide a written statement explaining how my passport became damaged. They simply handed me a blank sheet of paper at the appointment, and I wrote a brief explanation. If you already know your passport is damaged, you can absolutely prepare this statement in advance. Overall, the appointment itself was incredibly smooth. From the time I walked in until I left, the entire process took less than 30 minutes. The staff were professional, organized, and helpful throughout the process. The best part? I'll be picking up my new passport just two days after my appointment. If you're in a similar situation, here's my biggest advice: - Don't panic if your passport is damaged - you still have options. - Review the passport requirements carefully before assuming you qualify for online renewal. - If you need an urgent travel appointment, be ready to schedule as soon as you become eligible. - Bring passport photos ahead of time if you want to save a little time. - Prepare a brief written explanation of how your passport was damaged. - Most importantly, the process is much less intimidating than it seems. I know how stressful it can be when you're worried about upcoming travel, so hopefully this helps someone else feel a little more prepared. Good luck, and safe travels!

Most people think dealing with Passport Agency is a nightmare however they have not had Layola's…read moreamazing service. She was kind, helpful, explaining in a manner to understand as an individual, and most importantly compassionate. Their phone system has flaws and Layola was calling me back when the calls dropped. I wish there were more people like her to help out in Agency's.

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.