Saved my international trip! 3-day turnaround…read more This review is long overdue! I found myself in a major jam with international travel approaching and a passport expiring in five months. Trevor and the team worked around the clock to ensure I had a renewed passport in my hands within just three days of my request. Not only was Trevor incredibly responsive, but he also provided clear, concise guidance on all the paperwork, which took the stress out of a very frantic situation. If you need a passport handled with speed and professionalism, look no further. Thank you, Trevor and the team, for the miracle turnaround!

Can't speak highly enough of JP and his team. I'm a chronic procrastinator and needed to get my…read morepassport within two weeks for my vacation, and they delivered. The process was straightforward and super quick, and the whole team was responsive even during off hours. If you're in need of a quick turnaround, look no further!

Was able to do a walk-in appointment to do a baby passport. I filled out the paperwork online and…read morewas able to get through the photograph taking process pretty quickly. Staff were friendly and welcoming! Definitely a faster process than probably going to a post office. See you in another few years when baby is no longer a baby and needs the next passport renewal!

The passport application office was very organized and incredibly kid-friendly. They have a nice…read moreselection of books to keep children entertained while waiting, which made the whole experience much easier for our family. The staff were welcoming, patient, and professional throughout the entire process. They answered all of our questions with kindness and made updating my child's passport quick and stress-free. Highly recommend this location if you're applying for or renewing a child's passport!

Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Great experience compared to other services I used in the past…read more Tiffany was very helpful and accommodating, she made the visa process very easy. I will definitely recommend her services!

Tiffany is a great communicator and made the whole process super smooth, from pick-up to drop-off…read moreof my passport. Would highly recommend her for your China Visa needs, so you can save yourself the hassle of multiple trips to the embassy in LA!

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

I strongly recommend this place. Mr.Shayan Hesabi, he is one of the best in the orange county. He…read moreis willing to help you for any questions or concerns you may have.

From the owner: With over 10 years of experience and hundreds of cases handled, we are committed to providing…read moreprofessional immigration consulting services at competitive prices. Our clients choose us because of our fast response times, transparent communication, attention to detail, and dedication to customer service. Whether you need assistance with family-based immigration, fiancé visas, adjustment of status, citizenship applications, or other immigration matters, we are here to guide you every step of the way. Based in Irvine, California, we proudly serve clients throughout the United States and around the world in both English and Persian.

Exceptional Customer Service - Ralph at Buena Park City Hall Passport Services…read more I want to take a moment to recognize Ralph from the Buena Park City Hall Passport Services because employees like him deserve to be acknowledged and celebrated. We made an honest mistake and showed up on the wrong date for our passport appointment. We had already taken the day off from work and school specifically for this appointment, so we were understandably worried and disappointed that we might have to reschedule and lose another day. Fortunately, one appointment did not show up, and Ralph went above and beyond by kindly accommodating us. What could have been a very stressful and frustrating experience turned into a positive one because of his compassion and professionalism. Ralph was calm, patient, respectful, and genuinely kind from beginning to end. I also watched him assist the couple ahead of us, and that really stood out to me. He was just as patient and attentive with them, taking the time to answer their questions and make sure they understood everything. His patience did not feel forced--it was clear that he genuinely cares about helping people. That level of customer service is rare and deserves recognition. Ralph is truly a model employee and an incredible asset to the City of Buena Park. I strongly believe he deserves to be recognized as Employee of the Month and should absolutely be considered for advancement and promotion. His professionalism, patience, and willingness to help represent exactly what outstanding public service should look like. Please make sure Ralph knows that his kindness did not go unnoticed. In a world where customer service can sometimes feel rushed or impersonal, Ralph reminded us how much of a difference one thoughtful and dedicated employee can make. Thank you, Ralph, for going above and beyond and for treating us with such kindness and respect. You made a stressful situation so much easier for us, and we are truly grateful. Buena Park City Hall is very fortunate to have you! Ralph deserves to be recognized, appreciated, and celebrated. Thank you for your outstanding service!

Extremely pleased with my experience here! Tammy was amazing…read moreand so helpful. We actually called on a Tuesday and was walk-in. Tammy said that Monday is by appointment so make sure you Schedule an appointment before you come. Tuesday, Wednesday & Thursday Only no appointment necessary. Have your application prefilled out, and you are good as gold here. Highly recommend them!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

I recently faced a stressful and unexpected issue while applying for my Vietnam e‑visa. Despite…read morehaving visited Vietnam two years ago on a cruise and clearly exiting the country in 2024, the system repeatedly flagged me as a temporary resident in Vietnam and refused to process my application. No matter how many times I revised my submission, the same error appeared, leaving me stuck and running out of time. That's when I found Jenny, and she was nothing short of extraordinary. Jenny didn't just assist me -- she advocated for me. She contacted offices in both Hanoi and Ho Chi Minh City, navigated layers of bureaucracy, and pushed back when officials insisted on an outrageous $500 "fee" to fix a mistake that wasn't mine. She persisted, sent proof of my exit stamp, and refused to let the issue be brushed aside. Thanks to her determination, the visa was finally approved. Jenny quite literally saved my trip. Without her, I would have missed Hanoi yet again and lost the chance to finally visit Ha Long Bay -- something I had been looking forward to for years. Her professionalism, tenacity, and genuine care turned a near‑disaster into a success. Jenny went above and beyond, and I cannot recommend her highly enough.

Xin chào tất cả các anh chị. Em tên Thùy Dung, chồng em tên Jesse. Vợ chồng em xin gửi lời cảm ơn…read morechân thành nhất tới chị Jenny, người đã trực tiếp hỗ trợ hướng dẫn chúng em hoàn thiện hồ sơ làm thẻ xanh trong mấy tháng vừa qua. Jenny rất thân thiện, nhiệt tình, thẳng thắn, kĩ tính, cẩn thận. Chị dặn dò và hướng dẫn rất chị tiết cách chuẩn bị mọi giấy tờ. Vợ chồng em gặp trao đổi lần đầu với chị ngày 20 tháng 3, nộp hồ sơ xin thẻ xanh 24 tháng4, thật sự tụi em đã rất may mắn có cuộc phỏng vấn ngày 9 tháng 9 rất thuận lợi. Tại thời điểm e viết những dòng cảm ơn này, bản thân đã có mail xác nhận approval cả 2 đơn I30,I485. Em xin nhả vía cho các anh chị đang làm hồ sơ sơ cũng thật nhanh nhận kết quả tốt nhé. Sau 1 năm 9 tháng nữa chị lại hỗ trợ e nha!

Highly recommend Worldair Travel Agency in Irvine! They provide professional and efficient services…read morefor Chinese passports, travel documents, Chinese visas, U.S. passports, and Hague Apostille. The staff is helpful, knowledgeable, and makes the whole process easy and stress-free.

Getting my 10-year China visa here was extremely professional and fast. After comparing prices…read moreacross multiple places, I found that they are also the most affordable and cost-effective option by far. Highly recommended!