I came here Aug 25 2025 for passport renewal service .Paper work 15 minutes…read moreOn Sept 12 2025 the new passport is at my mail box .

terrible terrible terrible. he's kind to you before you pay him. after that he's rude! he ignores…read moreyou. overpriced passport pictures too!! $20 for 4 small pictures. go somewhere else. i can tell he overcharges. shame on him

As I stated. This…read moreis a clip from your website. Passport Renewals.... We were dismissed quickly after the person came to the door, "during business hours." - Which I might add the lights were off and door locked. And I didn't mistake your business for another Saigon Immigration because there isn't any other business with that name. Don't try to distract, you opted to not help us. I would suggest you remove that portion from your website, if you do not expect to help people with that.

The owner was so fun and helpful. Her service was also good. Quick and easy. I do recommend anyone…read morethat needs to renew passport/apply visa to go here.

Excellent service! Unfortunately I did not get the friendly girl's name that helped us today (3rd…read moreyear UCI student who speaks Mandarin and Cantonese!) but she was so sweet and highly skilled at her job! The entire process took about 10 minutes. She meticulously checked all our documents to and explained the process in detail including the ETA of the renewed passport. Tip: Bring copies of your documents to avoid a $1 photocopy fee :)

Sau was super helpful and treated my 6 month old son with kindness. My husband and i were given…read moresuch a hard time other the Post Office and wasted two weeks for no reason due to an incompetent worker there. Needless to say, our process was swift and easy here. We made an appointment 12 hours in advanced, and was in and out within less than 15 minutes for our son's first time passport application. We are now eagerly waiting for his booklet to arrive home, hoping for a smooth sailing process from here on out until our trip to Belize next month! Prices are higher, but totally worth it. Thank you again, Sau!

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Quick and efficient service. Alen went out of his way to assist me with a rush visa. Would…read morerecommend them to anyone looking for assistance with a passport or visa!

We planned to go to Vietnam and needed visas to do so. We tried to apply for them online but their…read morevisa website was particularly confusing and frustrating to use, so we decided to just pay someone else to do it. We found Delphi which was close by and made an appointment. We brought our hotel info, flight info, and passports to the appointment. Alen helped us out and took our photos as part of the process. It was estimated to be completed within 5-7 business days and it was just about that time. They responded quickly to our inquiries and were very friendly. Overall, we paid $65 each for the Vietnam visas and $95 each for the application so it was a total of $320. Between the customer service and the quick turnaround, we had a great experience with Delphi!

Great travel service. Janet helped my parents fly to Vietnam and back safely and with no issues…read more Would recommend their service!

They are the worst service and personality I have ever encountered. They screwed up the ticket for…read moremy under-age sister, who was forced to shell out $2,300 for a crappy economy ticket on a last-minute flight back to the USA at the VN airport. They denied any wrongdoing and accused my mom of using a VN passport for my sister, even though she had a valid visa that they had sold her with their shady business. And my sister checked-in by visa. They disregarded the evidence that my mom presented and screamed at her like lunatics in front of everyone. They even had the nerve to call the police and lie that she was causing trouble for their business. Hệ thống phục vụ khách hàng rất tệ, vô văn hóa khi chỉ tay nạt khách, phủi bỏ trách nhiệm khi book vé sai cho khách. Kiều bào mình sợ book online không an toàn nên mới cần những dịch vụ bán vé để giúp đỡ, vậy mà làm ăn không tử tế còn cãi cùn cãi cố, tới khi đuối lý thì kiếm chuyện đổ lỗi cho khách. Muốn đổ cho khách thì bước ra khỏi máy để khách tự vô ngồi book vé luôn đi. Làm sai không 1 lời xin lỗi, cứ kì kèo gia hạn đợi giải quyết. Người nhà mình tới khiếu nại họ cố cãi cho bằng được dù nhà mình có giấy tờ bằng chứng rõ ràng, sau đó họ còn gọi cảnh sát tới đuổi đi nữa. "Tôi không giải quyết cho cô, cô muốn thì đi kiện đi." Ai đời chủ đại lý mà ăn nói vậy không mọi người, tồi tệ thật sự. Thất vọng vì thấy lòng người và trách nhiệm con người quá bạt bẽo.

Very DISHONET! DO NOT GO TO THIS LOCATION! I have to admit that it was my fault for not checking my…read moreVisa's expiration date carefully before I came in to renew. I looked at an older card. There were Two Visas attached to my passport. So I paid for another Visa (3 years $70). When I picked it up, I noticed that it expires in 2028, attached to my OLD Visa, which expires 2029. I am certain that as an experienced Visa application processor, Mr. T. Nguyen would have caught this and contact me BUT NO, he processed my application and took my money. I would not have been so upset if the new expiration date had been for 2030. I feel like I wasted time and money. DO NOT GO TO THIS LOCATION!

Great help in getting me my visa to travel to Vietnam. Kind a courteous and on time deliveryread more

Unprofessional, overpriced, and inaccurate...would not recommend…read more This agency lacks professionalism and below basic customer service. They attempt to handle too many services without adequate expertise, which resulted in inaccurate travel information and pricing that was significantly higher than market rates. Lan was rude, dismissive and difficult to work with, adding unnecessary stress to an already important travel process. I regret trusting this agency and wish I had reviewed prior feedback before moving forward. I would strongly advise others to look elsewhere.

If you're not familiar with the process or aren't sure what you're doing, this is not the place to…read morego. They will mislead you, pressure you into unnecessary services, and overcharge you instead of being honest and transparent. I called to ask how much it would cost to notarize a Power of Attorney. The woman asked what type of document, and when I told her POA, she immediately quoted $200. I clarified: $200 just for notarization? Because multiple other notaries quoted me $30-$40 for the same service. Then a man jumped on the call and started giving me misleading information, claiming the document must be notarized through them because they "notarize then mail it to San Francisco" and that the SF Consulate wouldn't accept my form otherwise, which is not true. I have completed this process many times before for my family members. After I explained that I've done this several times already, he changed his story and said they "don't just notarize" POAs and that I would need to purchase an entire "package." This felt like dishonest upselling and misinformation to pressure customers into paying more than necessary. Very misleading and not trustworthy. Nếu bạn không rành quy trình hoặc không chắc mình đang làm gì, thì đừng tới chỗ này. Họ sẽ nói vòng vo đánh lạc hướng, hù dọa ép bạn làm thêm dịch vụ không cần thiết, rồi tính giá trên trời thay vì làm ăn đàng hoàng, minh bạch. Mình gọi hỏi giá công chứng giấy Ủy Quyền (Power of Attorney). Chị nhân viên hỏi mình giấy gì, mình nói POA thì chị đó báo giá liền $200. Mình hỏi lại cho rõ: $200 chỉ để công chứng thôi hả? Tại vì nhiều chỗ khác mình hỏi chỉ $30-$40 cho đúng dịch vụ đó. Xong có một anh nhảy vô cuộc gọi và bắt đầu nói kiểu dẫn dắt sai sự thật, nói là phải làm qua bên họ vì họ "công chứng rồi gửi lên San Francisco" và nói Lãnh sự quán ở San Francisco sẽ không nhận giấy của mình nếu không làm qua họ -- cái đó không đúng. Mình đã làm quy trình này nhiều lần rồi cho người nhà nên mình biết rõ. Sau khi mình giải thích là mình đã làm nhiều lần rồi, thì ảnh lại đổi giọng, nói là bên họ không có công chứng riêng giấy POA, mà mình phải mua nguyên một "gói dịch vụ" mới làm. Cảm giác rất không trung thực, kiểu cố tình nói sai để upsell, ép khách trả tiền nhiều hơn mức cần thiết. Rất dễ bị lừa, không đáng tin.

Josephine, very Knowledgeable & Polite, Most of all very…read moreEfficient & Quick in getting you in & Out, I would rate timeline with A+.Viva Travel & Tour. From our Experience, Ken Tasaka & Lai Nguyen.

Straight forward and very helpful. Quick and straight to the…read morepoint Options to choose from

I first met Cam in the Asian garden mall and was impressed by her friendly manners and how…read moreknowledgeable she was about overseas travel especially Vietnam. The travel office moved to the new current location which was amazing as there is plenty of parking and overall not stressing and overcrowded as in the Asia mall. Cam booked for me an all inclusive trip to all of Vietnam in 2011. Everywhere we went, we were picked up at the airport, taken to hotels, excursions, etc..3 meals provided in Hanoi, Hue, Hoian, Danang and Saigon, everything was seamless and stressless. We came back so happy and delighted my German husband finally visited one of the most exciting and beautiful country Vietnam was. We went back to VN but with the cruise line until now. I had just booked w Quynh a round trip LA-Saigon-Hanoi_LA, it's my bucket list and it was very difficult to book so many people, my 2 daughters and their sons, then my sister and her husband joined us too. I am amazed how patient and calm Quynh is, she can multitask, talk to me, and someone on the phone wo losing her train of thought, she coordinated so we could all sit together on premium economy, explained to us what to do, I wanted to fly business but in the end changed my mind, it was beyond insanity EVA sort of ripped off people, nothing justified $7,000 pp? it's cheaper on JAL but unfortunately they only fly out of Hanoi w connection from Narita to Haneda airport. It took a long time to finally nail down our trips and throughout all that Quynh was very pleasant, bravo! 5 solid stars, come here for all your travel need, highly recommended for excellent customer service.

Our whole dinner was really good from our waitress answering every question we had to the freshness…read moreand presentation of the sushi.