My experience with Jasmine/Le's Travel "services" (or lack thereof) was nothing short of terrible,…read morefrustrating, and stressful. We had high expectations based on the assurances you provided, but everything went wrong from the moment we landed in Ho Chi Minh City. First, the $25/person charge Jasmine imposed on us to expedite our E-Visas for Vietnam was completely unnecessary, especially considering one e-visa had already been approved long before you even attempted to expedite it. I also trusted your assurance that my e-visa would be approved in time, as you claimed you had connections in customs to expedite the process. Unfortunately, this wasn't the case. When we arrived, your "agent" submitted my paperwork to customs, and after an hour of scrutiny, I was told that I should not have applied for a VISA ON ARRIVAL because I had already submitted an e-visa application that was in progress. The customs officer scolded me and said that was against their rules. Jasmine never mentioned this crucial rule to me and proceeded to still charge me an exorbitant amount for invalid visa on arrival. Had I known about it this rule, I would have never agreed to pay Jasmine for the visa on arrival since it was clearly against Vietnam's entry rules. The customs officer was extremely frustrated, and your "agent" was completely unaware of my visa situation. He received no detail information from Jasmine. He didn't know Jasmine's name/Le's Travel or that I had applied for an e-visa prior to my arrival in HCM. I was left in a highly stressful limbo in customs security for multiple hours with no clear answers. I was then presented with two unacceptable options: stay at the airport overnight in uncertainty (there was no sleeping allowed in the airport), or buy expensive return tickets back home to the US. During this entire ordeal, Jasmine or Le's Travel was completely unreachable in any way. This was the outcome after spending $275 via Zelle for your "services" that were guaranteed to ensure a smooth entry into Vietnam. Only after my boyfriend's intervention and convincing talk with customs was I finally granted entry into the country. Overall, we were lied to, misled and taken advantage of by Jasmine and her company Le's Travel. We paid for services that were poorly managed and, frankly, delivered no value. In reality Jasmine's actions could have gotten us detained and forced to be sent back to America under duress. If Jasmine had been upfront about the potential issues with my e-visa, we would have never paid for the additional services and would have postponed the trip until my legitimate e-visa was processed. This experience has left us extremely disappointed and upset.

Got our visa done here for Vietnam. Very straight forward, staff was professional. She texted me…read morewith confirmation and followed up with documents. Once she received all documents, our Visas were ready in one day. We did choose the non attached separate Visa and it was a 5-year Visa. Cost $70. Only downside is that they don't do single entry Visa, so not convenient to use if you aren't eligible for 5-year Visa.

My mom got scammed by this company. Avoid this place. She's an older adult and didn't want to deal…read morewith credit card numbers getting stolen so she sent a cashier's check by mail. This was for a $1000 trip for two. We had a medical emergency and she could no longer go on this trip but when she called to get her check mailed back they said they would refund her no problem. 2 weeks later and still no refund. They take advantage of people and I'm very disappointed but wanted to share our experience so other people can avoid. Find a more legitimate travel company. They have 3 stars on Google reviews.

Đỗ Thanh Entertainment luôn rất tận tâm và chu đáo trong mọi tour du lịch. Tối rất thích khi đi du…read morelịch cùng Trung Tâm Đỗ Thanh. Khách sạn tốt, service good. Cám ơn Trung Tâm Đỗ Thanh.

You Should just close your company by hiring such unprofessional staff!…read more Terrible experience. Extremely rude and unprofessional customer service. Pickup times kept changing with no clear explanation, and when I called for clarification, the representative was disrespectful and hung up on me. Completely unacceptable.

My grandma uses this bus to get to and from SD to OC all the time! It is a great resource for…read moreVietnamese speaking people to have someone they trust to get them from point A to point B. It is affordable as well! We have been using this bus system for years now! Highly recommend!

I had a great experience working with First Consulting Group Immigration. From the very beginning,…read moretheir team was professional, knowledgeable, and incredibly supportive throughout the entire immigration process. (CR1 spousal sponsor) They took the time to clearly explain every step, answered all of my questions patiently, and made what could have been a stressful experience feel much more manageable. Their attention to detail and commitment to getting everything right gave me a lot of confidence. I especially appreciated how responsive and organized they were--communication was always clear and timely. It really felt like they genuinely cared about my case and my success. * A special thank you to Linh Nguyen (5*), who prepared our case from A to Z. Linh was extremely thorough, responsive, and truly dedicated. I really appreciate all the hard work and care put into our application. I would highly recommend First Consulting Group Immigration to anyone looking for reliable and trustworthy immigration services.

I had a wonderful experience with the service. The staff was friendly, professional, and very…read morehelpful. I especially want to recognize Hang for going above and beyond to assist my mother. Thanks Hang for your excellent service! You truly deserve recognition and applause.

I just want to get some few Q&A from these guys very rude lady was answering the phone I just…read morewanted to ask a few questions instead she put me in hold then said I am very busy in a rude tone and hanged up. Not a very good first impression.

My grandmother needed a flight to Korea last minute and she used this agency. Even though I offered…read moreto find her a flight using Kayak or Expedia, she insisted that this place could get her a better price. I had my doubts, but why argue with Granny when it's her money anyways. But she turned out to right about the price and speaking with someone face to face was comforting for my Granny. BTW, I think she enjoyed proving her grandson wrong. My wife and I will be traveling to Korea at some point this year and I'm looking forward to comparing the savings on our tickets. If my 85 year old Granny can get the best deal on last minute tickets, than I'm assuming I can accomplish the same feat.

This agency is amazing! they care for each customer so much to make sure they are taken care of and…read moresatisfied. special thank you to Hanan who went above and beyond! will always be a customer - I recommend anyone who needs travel assistance to come here! thank you again Hanan! sincerely, Nahla Kayali

honestly starting to reserve ticket for 5 people at the same time one of the ticket was my son…read morereturn with my husband return and I was clear how I need the ticket set up as you choose you agency you trust they will do what you ask them to and they are up to there mistake if it happens any way book these on may checked the date and the return all looks good after a month I found out my son who's 15 suppose to return his dad on the same flight was booked in different flight same day but my husband at 8 his at 1 and there is no one can help my son as his first time traveling of course I would be worry and nervous contacted Hanon she of course blam me not checking the ticket same day and promise that it will be easier to fixed once I Arrive to Amman and she has good relation ship with Turkish and as long there is seat she will ask for same fare and fix it so as long there is seat on the flight she will be able to do something withought charging any way I arrive to Amman texted hannon she get back to me there is seat but Turkish won't do it unless you buy 1000 all what I know I was clear when I want my son to get back with his dad I was told all lies I can't do any thing until you arrive there and i trusted her and then you have to buy will i have smart people as agent for a reason to help with my booking not to collect money for you own mistake did not being honest of course I wasnt happy at all contacted Turkish they have told me you didn't booke direct with us you , your agency has to take care of it I felt at that point its money was an issue not what make since not being truthfull and own up to your mistake and felt I wasn't taking care of from the people I and my family kept your business and you made money out of us and I refer my family total of 8 to these compsny all what hanon done telling me go book with Turkish airline next time with no respect to customer plus in my situation all I needed the help and understand tgr situation and solve and be up to your mistake it's not always the money you generate business from me and people like me it's all about customer service also from now and on non of my family will be dealing with these crab company .

If you're in need of a cost-effective way to get to Sacramento, San Francisco, Oakland, Stockton,…read moreor San Jose on short notice, this is the service for you! It even goes to San Diego! At $60 a trip, it is affordability at it's finest, but beware, the caveat can be intolerable for some. Since this is a Vietnamese business, you can expect most of your fellow passengers (and employees) to be of the same descent. As a Vietnamese-American myself, I admit that asian people, especially those of the older generation, exhibit tendencies that I find extremely unbearable. You can be sure that all of these and more will be amplified throughout your trip. My #1 pet peeve? Inconsideration for others. These older folks will speak loudly, sneeze/cough every which way, and invade your personal space. In addition to those negatives, the employees for this service aren't too friendly and speak little English. They also try to do things quickly which can compromise the quality of their work. The driver texts and makes phone calls as they weave in/out of traffic too...this was frightening at first, but then I came to admire how they do this with ease. Aside from all that, $60 will get you a ticket to one of the destinations above, along with a tasty baguette sandwich and a bottle of water. Reservations can be made by phone, but aren't necessary to ride. So come early to ensure a seat. Everyday, at 9AM, a big bus will arrive at the ABC Supermarket parking lot. At 9:30-9:45AM it will depart. This bus will make four stops until you arrive to your desired location which will take about 7-8 hours depending on the quickness of your driver. First stop is in El Monte to pick up more passengers, Tracy (a random city along the 5 fwy where you will transfer busses), Stockton, then Sacramento. Those who go to San Jose, Oakland, and San Fransisco will either stay or transfer to a different bus at Tracy. As for the bus, it's gigantic, has TV's, and surprisingly clean. Not the same can be said for the restroom on the bus, however, as it's filthy and resembles a coachella port-a-potty. They rarely make any rest stops--take necessary precautions so you won't need to use it. ---- Conclusion: In life, you get what you pay for. At such a cheap price for a one-way ticket to NorCal, you can't expect to ride without some annoyances. If in a bind and unwilling to pay the hefty plane ticket prices, this is a service I will use again. Extra Notes: -CASH ONLY -One person is permitted to bring one carry-on and one check in bag. -Website is http://lowfarebus.com -You pay $40 when you get to El Monte. Then $20 later when you transfer busses. If they ask for $60 upfront, it likely means you won't be transferring busses at all. -An additional $60 to get back to OC from those destinations. Look online for the schedule. -This service may seem unorganized, but there is a method to their madness. -TV's at every seat--featuring Paris by Night on repeat -No Outlets. No WIFI -Clean busses, filthy restrooms

I visited Jiu Zhai Gou National Park (Valley of Nine Villages) in China using a tour organized by…read moreTwin Bridge Travel and Service. I like to write a review for this service: 1. Honesty: Agent in Irvine, Nancy been very straight forward about the tour that I sign up, it is a "shopping tour". It means the fee to enroll is low, but in between destinations, we will be visiting various shop and we are expected to buy something to help with the commission of the tour guide. Nancy been very straight forward, about 2 days before my departure, she purposely called me on the phone again to tell me "NOT TO BUY ANYTHING" that I do not need. 2. Experienced: The tour guide in China from www.beautyorienttour.com/, name Mr. Zhao Lie Ping 赵烈平 is a very experienced tour guide. On the day we visited JiuZhaoGou, there was 17K other visitors too. Somehow Mr. Zhao was able to bring us to the spot that has no one there. As the result, all my photographs turn out excellent as "landscape photos" instead of "crowd photos". 3. Humor: Tour guide Mr. Zhao Lie Ping is a very humor tour guide. I appreciate his humor! I brought along my parents for this trip and I am very happy about this tour guide. He kept us entertained for the 9-hour bus trip from ChengDu to JiuZhaiGou, non-stop! He likes to sing and my parents really enjoy his singing and jokes! I think this is an important trait that a tour guide should have, which is humor so that we as visitor can be happy on the trip too! 4. No pressure attitude: This tour is a "shopping tour" as I explained above. However, tour guide Mr. Zhao Lie Ping never gave us any pressure that we should buy something. Among 8 different shopping locations, I only I ended up buying three: silk, tea leaf and pearl just because I wanted to, not because I receive the pressure that I "should buy something". 5. Passion: I believe Mr. Zhao Lie Ping has passion in his job for example he always smile when greeting us, help his customers beyond his duty, shift the schedule around based on unexpected situation, but yet not screw up the big picture. As a result, I am very happy to give this service five-star! It is an unforgettable trip that I had. I hope this review will bring more customers to Twin Bridge in Irvine and Beauty Orient Tour in China.