Great customer service and follow up. Helped me get my visa in just 1- week. Definitely will come…read moreback.

Josephine, very Knowledgeable & Polite, Most of all very…read moreEfficient & Quick in getting you in & Out, I would rate timeline with A+.Viva Travel & Tour. From our Experience, Ken Tasaka & Lai Nguyen.

Got our visa done here for Vietnam. Very straight forward, staff was professional. She texted me…read morewith confirmation and followed up with documents. Once she received all documents, our Visas were ready in one day. We did choose the non attached separate Visa and it was a 5-year Visa. Cost $70. Only downside is that they don't do single entry Visa, so not convenient to use if you aren't eligible for 5-year Visa.

My experience with Jasmine/Le's Travel "services" (or lack thereof) was nothing short of terrible,…read morefrustrating, and stressful. We had high expectations based on the assurances you provided, but everything went wrong from the moment we landed in Ho Chi Minh City. First, the $25/person charge Jasmine imposed on us to expedite our E-Visas for Vietnam was completely unnecessary, especially considering one e-visa had already been approved long before you even attempted to expedite it. I also trusted your assurance that my e-visa would be approved in time, as you claimed you had connections in customs to expedite the process. Unfortunately, this wasn't the case. When we arrived, your "agent" submitted my paperwork to customs, and after an hour of scrutiny, I was told that I should not have applied for a VISA ON ARRIVAL because I had already submitted an e-visa application that was in progress. The customs officer scolded me and said that was against their rules. Jasmine never mentioned this crucial rule to me and proceeded to still charge me an exorbitant amount for invalid visa on arrival. Had I known about it this rule, I would have never agreed to pay Jasmine for the visa on arrival since it was clearly against Vietnam's entry rules. The customs officer was extremely frustrated, and your "agent" was completely unaware of my visa situation. He received no detail information from Jasmine. He didn't know Jasmine's name/Le's Travel or that I had applied for an e-visa prior to my arrival in HCM. I was left in a highly stressful limbo in customs security for multiple hours with no clear answers. I was then presented with two unacceptable options: stay at the airport overnight in uncertainty (there was no sleeping allowed in the airport), or buy expensive return tickets back home to the US. During this entire ordeal, Jasmine or Le's Travel was completely unreachable in any way. This was the outcome after spending $275 via Zelle for your "services" that were guaranteed to ensure a smooth entry into Vietnam. Only after my boyfriend's intervention and convincing talk with customs was I finally granted entry into the country. Overall, we were lied to, misled and taken advantage of by Jasmine and her company Le's Travel. We paid for services that were poorly managed and, frankly, delivered no value. In reality Jasmine's actions could have gotten us detained and forced to be sent back to America under duress. If Jasmine had been upfront about the potential issues with my e-visa, we would have never paid for the additional services and would have postponed the trip until my legitimate e-visa was processed. This experience has left us extremely disappointed and upset.

I went here to book a few tours for my immediate family so now the other families in our family…read morejust booked their many tours! The female worker diligently assisted us! Update: the very helpful worker from Vietravel is "Mai Phượng".

After more than 10 years of booking tours with Vietravel, I never imagined I would be writing a…read morereview like this. My family visited the Bolsa office looking for assistance with selecting a Vietnam tour. We were not demanding special treatment, discounts, or anything unreasonable. We simply expected the basic level of guidance and professionalism that any customer should receive when visiting a travel agency. Instead, we were met with what can only be described as dismissive, indifferent, and shockingly poor customer service. The representative, Mai Phuong, appeared unwilling to help from the moment we sat down. When we asked for assistance choosing between tours, she responded, "You should do your homework on the Vietravel website." That comment alone was surprising. If customers are expected to do all the research themselves, what exactly is the purpose of visiting a travel agency and speaking with a travel consultant? Trying to move forward, I politely asked for help understanding the information on the website. When I stepped closer to view her screen, she immediately stopped me, refused to show the screen, and gestured that I should not stand behind her. The entire interaction felt cold, hostile, and unwelcoming. The experience continued to get worse. When we asked what time the tour vehicle would return, her answer was simply, "Look on the screen." When we asked where the tour departure location was, she replied with just one word: "190." No street name. No address. No landmark. No explanation. At that point, it became obvious that answering customer questions and providing helpful service was not a priority. What stood out most was not a single rude comment, but the overall attitude. Every question seemed to irritate her. Every request for clarification felt like an inconvenience. Instead of feeling like valued customers, we felt like we were being tolerated. Customer service is the foundation of any travel business. People visit travel agencies because they want advice, expertise, and guidance. Unfortunately, we received none of those things. After more than a decade of loyalty, Vietravel has lost our family's business entirely. More importantly, we will be sharing this experience with our relatives, friends, and travel circles so they can make informed decisions before booking. Customer loyalty is hard to earn and easy to lose. Unfortunately, Vietravel lost ours!

Really happy with my experience at Seven Travel!!!They helped me find a great price on my flights…read moreto Vietnam and made the booking process super easy. Everyone was friendly and helpful, and they responded quickly to my questions. I'll definitely come back for my next trip to Vietnam. Highly recommend!

I definitely do not recommend this agency. Ngan was the girl who helped my mom book a ticket for…read moreher round-trip from LAX to Ho Chi Minh City in premium economy. We paid over $2,000 for the ticket for travel from March XX to April XX 2026 (less than a month). I had trouble checking in with my mom e-ticket through the app before she arrived at the airport. This was our first experience with Satrlux airline, and yes, their customer service is worse compared to Eve. If you speak English, I'm sure you can book the ticket directly through their website, but since my mom travels alone, she felt more comfortable booking through an agent, which I do not recommend. This agent was terrible -- they entered my mom's name incorrectly, which prevented me from checking in online. We arrived early at the airport, following her advice to check in and get a physical ticket, which was unnecessary since everything else could be done with just a QR code from the app, to avoid long waits. We arrived at 6:15 pm and had to wait in line until 8:30 pm for the check-in booth to open, while most people checked in earlier and only needed to drop off their luggage. We paid over $2,000 for my mom's ticket, and she couldn't get a good seat because those who checked in early were assigned seats first. If you want to avoid what my mom went through, stay away from this agency. They are the worst.

My mom got scammed by this company. Avoid this place. She's an older adult and didn't want to deal…read morewith credit card numbers getting stolen so she sent a cashier's check by mail. This was for a $1000 trip for two. We had a medical emergency and she could no longer go on this trip but when she called to get her check mailed back they said they would refund her no problem. 2 weeks later and still no refund. They take advantage of people and I'm very disappointed but wanted to share our experience so other people can avoid. Find a more legitimate travel company. They have 3 stars on Google reviews.

Đỗ Thanh Entertainment luôn rất tận tâm và chu đáo trong mọi tour du lịch. Tối rất thích khi đi du…read morelịch cùng Trung Tâm Đỗ Thanh. Khách sạn tốt, service good. Cám ơn Trung Tâm Đỗ Thanh.

You Should just close your company by hiring such unprofessional staff!…read more Terrible experience. Extremely rude and unprofessional customer service. Pickup times kept changing with no clear explanation, and when I called for clarification, the representative was disrespectful and hung up on me. Completely unacceptable.

My grandma uses this bus to get to and from SD to OC all the time! It is a great resource for…read moreVietnamese speaking people to have someone they trust to get them from point A to point B. It is affordable as well! We have been using this bus system for years now! Highly recommend!

I had a great experience working with First Consulting Group Immigration. From the very beginning,…read moretheir team was professional, knowledgeable, and incredibly supportive throughout the entire immigration process. (CR1 spousal sponsor) They took the time to clearly explain every step, answered all of my questions patiently, and made what could have been a stressful experience feel much more manageable. Their attention to detail and commitment to getting everything right gave me a lot of confidence. I especially appreciated how responsive and organized they were--communication was always clear and timely. It really felt like they genuinely cared about my case and my success. * A special thank you to Linh Nguyen (5*), who prepared our case from A to Z. Linh was extremely thorough, responsive, and truly dedicated. I really appreciate all the hard work and care put into our application. I would highly recommend First Consulting Group Immigration to anyone looking for reliable and trustworthy immigration services.

I have had bad experiences with attorney, lawyer service before which kept me skeptical when…read morelooking for a new one to help. When I first came here, I was coming in as a walk-in and got seen almost immediately. The lady that helped me was very nice, upfront about the cost and if my case would be successful or not. I decided to trust them and proceed to do my documentation with them. They have a few locations not only in the U.S but also in Vietnam, which makes in more trustworthy. They alway response and follow up with me about what is missing for my documentation. Everything was fast and precise. What was supposedly takes 6 or more months, I was able to achieve less than that. To the bottom of my heart, I am very thankful for the help and the amazing work.

American soil yesuh!!!…read more **Review update** I finally made it back from my pleasure/business trip to Vietnam with Mr. J. Regarding the issue with the wait-listed seats from Taipei to LA, it was resolved the week before our trip. Though it wasn't on the specific day we wanted to leave (we left two days earlier than planned), we had confirmed seats back home. I just had to personally contact the travel agent several times to ask them about it, as well as, contact China Airlines. Overall, our transportation issue was resolved and my mind was at ease. I just wish they would have told us about being wait-listed before paying them our money. So, again with these Asian travel agencies and likely with all, I would always recommend you to double check every single detail before your trip. Would I use them again? Maybe, if I'm broke and don't have enough frequent flyer miles and had to be somewhere. Happy Travels!! :)

Booking flights to Vietnam is not at all like booking a flight to San Fran on jet blue. You have to…read moredeal with lay overs, long flights, different airlines, etc. That all just seems like a big headache to me and so, I've always chose to book my international flights with LA travel. My mom is a pain when it comes to booking flights. She prefers specific airlines, specific destinations for lay overs, and also where we're seated on the plane. At LA travel, if you book early, you are given the option to choose your seat. My mom prefers to sit in front of the plane in case of any turbulences, you feel it less in the front, according to my mother (I don't really care where I sit). We've also flown with many airlines to Asia-- China air, Asiana, EVA, Japan air, and most likely, more. After flying so much, you'll have a preference since each airline provides different types of food and arrives at certain countries. LA travel gives me the option of how many hours of a lay over we would like. Many people are ok with staying 8 hours longer in a country before catching the next flight to their destination. I'm not one of those... I always choose the least amount of hours possible, usually one or two. The cost will be a little more but SO WORTH IT. International flights, like those to VN, can be so life sucking because it is so incredibly long. Let LA travel take care of all your needs. Don't bother trying to book it yourself.