We arrived at 3:05 to renew our 11-YO's passport and left at 3:15, when our appointment was…read morescheduled to begin. Completing the forms at home and bringing the back-up documentation (with copies) really helps. Thank you Andrew for the speedy, friendly service! And thank you UCSD Passport Office for providing free on-campus parking :)

Quick and efficient service! In and out in about 10 minutes. We had a 1030 appt, but we arrived…read moreearly at about 1010, checked in via the iPad, was called in right away and was done before our scheduled appt time! The staff here were excellent! So friendly and made the process so smooth. The fee schedule is located on the photo below. $35 per application. They even help you take your photos here! Definitely worth it since you can cluster everything and get it done in one place. Time is of essence, especially with little ones. They even had a mini kids corner with toys to keep the young ones occupied. But honestly, they were so fast and efficient toys weren't even necessary. Highly recommend coming here for your passport needs! Bonus- They have paid/ free parking right out front and also bathrooms nearby.

Where do I even begin? I needed a visa to China in less than five business days, and Karina Davis…read moreand Express Travel Services made it happen -- with a day to spare!! I was simply amazed and left only to believe in magic (and yes, she's handled similar asks for business traveler friends of mine, too!). But what really stood out wasn't just the unbelievable result, it was the way the team at Express Travel Services handled everything along the way. Karina brought such professionalism, organization, and genuine care to what was honestly a very stressful situation for me. She and her network worked tirelessly to make what felt almost impossible seem seamless. Every detail was handled thoughtfully, and I always felt like I was in good hands with constant, personalized updates along the way. If they could deliver on a request this difficult, I have no doubt they can handle just about any travel or visa need you may have. Truly above and beyond service. Six out of five stars. Thank you again, Karina!

Worry free visa! Karina is awesome! Her customer service skills are exceptional. Super…read moreresponsive and always communicates each step of the process. If you need to be sure you will be ready to travel, call Karina. Thanks so much! Peter

I run my business mailbox out of this location, and wanted to say Mary was very helpful in locating…read moremy pacage,instead of just saying they didn't have it in their system. She took the time to see what happened to the package and found it. She went above and beyond! and with these gas prices, I'm just so happy I don't have to make another trip.Thank you again Mary

I popped in last week to simply make sure they did livescan fingerprinting at this location, making…read moresure to say hello and ask how her day was going. Instead of answering my question, the young lady just said "do u have your paperwork", and did not even look my direction. I apologize and explained I did not, I just wanted to make sure they did fingerprinting. She was irritated and annoyed throughout the entire interaction, even though no one else was in the store. I asked how much they charged and she just sighed " I don't know! I wouldn't know until you brought them in. You need your paperwork." It was so an abrupt and rude I simply chuckled and left. We all have bad days but this was just rude. Super disappointed because I just moved across the street and was going to use this postal annex quite a bit but due to the terrible service I will pick another location.

Just wanted to thank you to Gage who helped me with my passport renewal. Had all my forms filled…read moreout prior to my appointment and I think it took all of 10min and I he also saved me $30 with the correct form. The hidden gem to get passports. Thanks again Gage!

What a great experience. Quick, speedy and very helpful. Joan did a fabulous job and we were in and…read moreout with a baby in an under an hour. Thank you!

I had two holidays interrupting my passport processing, yet Adrian was able to clearly communicate…read moreand set expectations - Adrian is a man of his word. This company knows its business - everything went off without a hitch and right on time (actually 5 hrs early!). Fair pricing and convenient pick up.

Great service. Can't recommend them enough. I worked with Adrian and he helped get my documents in…read moreorder for travel. Communication was excellent. Would recommend.

Abby was amazing!! We had 2 Mother's Day packages to send across the country and she took…read moreexceptional care of us. She was kind and patient and made suggestions on the best way to package and ship the gifts. She was very thorough and I feel confident our gifts will arrive on time! Thanks so much Postal Annex and Abby!!

Always a pleasure coming in here! Everyone is so helpful and prices are decent for downtown area…read more Never really any wait. Parking very accessible too.

We used Going Places Travel for a recent two-week trip to Europe from California, and let me assure…read moreyou that their 5-star rating is much-deserved. Our travel specialist was Laura--based out of northern California, I believe, which nonetheless didn't present any logistical difficulties for us down here in San Diego. Via a series of emails and phone calls over several days, Laura set up every facet of our trip to two countries and three cities after presenting us with multiple choices and price points: flights (outbound from LAX, inbound to San Diego), hotels, private car transport, etc. Because the trip was a last-minute getaway, our plans were somewhat fluid and dependent upon availability--and Laura didn't bat an eye when we suddenly switched our destination from Barcelona to London for the first week of the trip. Overall, Laura's work ethic in nailing down our logistics was Herculean, to say the least. We're looking forward to our next trip abroad in 2025, and will certainly use Going Places and Laura when we do.

We were so worried about doing a vacation in Cancun Mexico. We discussed this with Ken Darren and…read morehe explained where the issues are. He was very knowlegable and took our concerns seriously. The problems weren't where we were going. He suggested an excellent hotel, the Excarate Arte. We then got upgraded to the Hotel de Playa! The service was amazing and we had the best week ever! Thanks!

This is a really helpful travel agency that offers to submit your Chinese visa application for you…read moreat a great price. I wasn't sure what to expect because the last travel agency I worked with charged a lot of money and wasn't as clear or as helpful. The agents here really work with you every step of the way. They also provide rush processing at a higher fee; however, it was still WAY cheaper than the standard fee with the first travel agency I tried to work with. I would definitely go here again if I need a new visa and/or if I would like to get a travel package to China!

I can't say enough about Joe. He was attentive, prompt, and went above and beyond at all hours in…read moreall time zones. I know what I asked of him was very difficult and last minute and he came through with flying colors. Long story short, I had to book 2 different vacations in 2 different countries (China and Japan). With 2 different parties that meet together afterwards. Additionally, I needed 3 last minute Visas, and I needed it done in 3 weeks. Not only did Joe coordinate everything in San Diego, but when I was already in Japan, he was there to help me as well. He coordinated a private custom tour for my family of 3 in Shanghai in which my tour guide Jesse was amazing. If I she ever reads this from China I want to give her a special shout out from Brandon and my family. And then a tour for my mom which from Tokyo to Osaka. I just finished my vacation and everything smooth as can be. My days of trying to books airbnbs and hotel shopping are over. Thanks Joe and phoenix vacations!

I needed to have my Mercedes-Benz towed from my garage to the dealership without turning on the…read moreignition. Kusay from AAA arrived with a flatbed tow truck and was blocked with a painting crew on a commercial building next door. He was kind to wait 10 mins for them to move. Then he came, put the car in neutral and we pushed it out of the garage with a neighbor's help in the driver's seat. He gave exact directions to guide us through the whole process. He then took professional control of the situation to get the car on the flatbed. So skillful. Thank you Kusay! You're the best! Stuart T.

The motto on the back of a AAA Ford F150 truck "It's an honor to serve you" wasn't true today at…read more3:50pm today as our vanpool (6 co-workers) approached the metering lights. We were using a shoulder on the right side (as a lane) for a short distance to approach the carpool lane. A AAA single driver (license # 78123U2) didn't like it so he blocked our van from proceeding by leaving his lane, getting in front of us and blocking our forward progress. He even waved cars to the left of us to proceed to the metering light, basically parking in front of us. We were not causing a safety hazard or situation. To improve, the single driver could mind his own business, and drive safely, as we did once moved his truck out of our way so we could proceed to the carpool lane. I felt like this was a form of road rage.

Oscar Henrriquez from Cadence Travel booked the honeymoon for my wife Elizabeth and I. We were…read moreboth excited to go to Barcelona, but Liz also wanted to go somewhere more exotic like an island. On Oscar's suggestion we added the Spanish island of Mallorca. Oscar got us a great price on some very convenient flight times. But Liz and I are hard to please when it comes to booking hotels. We have diverse tastes and yet very specific requirements. Oscar hit a homerun by booking us into the Melia De Mar resort in Mallorca and the Hotel Espana in Barcelona. Both were beautiful and in great locations. 4 days after our 220 person Celtic, Indian, Middle Eastern, Gothic, Steampunk, Circus wedding we took off for Spain. Upon arriving at the Melia De Mar we were delighted to find out the staff were expecting us "newlyweds." Oscar had been in constant contact with them to make sure everything would be ready. Walking into our room we were overjoyed to see a large welcome card from Oscar, champagne, and chocolate covered strawberries. Our room was very nice, the view of the bay was breathtaking, the staff was very attentive, and the food and drinks were great. Mallorca itself was awesome! We got some great shopping in, toured a castle, and dined on Mediterranean food at what we consider to be one of the top 10 restaurants of our lives. At the Hotel Espana Oscar arranged a free room upgrade. We were overwhelmed, and so glad we had let Oscar handle all the details. As he says, "you can't VIP yourself." So it's great to have the services of a professional. Walking into our room we were greeted again by a large welcome card, champagne, and treats. The Hotel Espana was stunning! It is the oldest hotel in Barcelona and was designed by a famous architect that also did a theater called the Palau De Musica. After exploring our room, the hallways, and the stylish rooftop bar, Liz enthusiastically exclaimed that this was now her favorite hotel she had ever stayed in! The excitement of Las Ramblas was only a block outside our front door. We walked many miles exploring the Gothic Quarter and the rest of the city. We had lots of tapas and sangria, and marveled at Spanish fashion and shoes. I even fulfilled a lifelong dream of buying a classical guitar in Spain! On our last night we went to a mind blowing flamenco guitar performance at the Palau De Musica. The architecture and decorations there were also beautiful and we could see the connection to our hotel. It was the perfect ending to a glorious honeymoon. If you are looking for someone to plan any sort of trip for you, let alone your honeymoon, we highly recommend Oscar at Cadence Travel. His patience, enthusiasm, and attention to detail made our trip special. Take it from a Baby Sitar playing wizard "He is Magic". Greg Vaughan Liz And The Wiz

TBH, I'm not a customer, but a booking agent I know complained to me about an agent with Cadence. I…read moredon't know what's going on with this Steve guy, but he seems to not understand that when he's booking international travel, he needs to get passport information, destination locations, and actually make an effort to get all of the pertinent information from customers before booking a trip. Furthermore, he made his lack of adequate preparation the booking agent's problem, which I find completely unprofessional. If travel agencies are having difficulty competing with online travel options, then it would be a good idea to have a staff which exhibits exemplary professionalism. That means being courteous and patient with the people who are working with us.