My first time going to this location to get my laundry done.. and it was great,the employees are very helpful and polite... this employee dinorah helped me with my order and did a great job with my clothes they were very organized and well washed.. i will come to this location again soon great service... better than other locations i tried before.. read more

Pasadena Laundry - Laundromat Near Me - Pasadena, California

I particularly liked that they have washers where I could add my own Downey clothes softener.

I've been coming consistently for seven years to do my laundry here and today was my first poor experience. Most of the dryers have doors that will not stay shut and staff will let you know they will not refund you (unprompted, I didn't ask for a refund) if you run into this problem. They will not admit to the issue. I honestly just wanted them to acknowledge that the doors were faulty and perhaps put up a sign to make other patrons aware but instead they placed the blame on me even after I showed them that I did not overload the dryer. Very disappointed. read more

I was dropping off packages for my friend nearby Pasadena and had my hamper with soiled clothes; so I yelped and found this laundromat. It was a bit crowded in my book, so I was worried about Covid. Then comes to find out no coins accepted and had to buy card and loaded it with money. So I was a little disappointed that I had to load minimum amount that I only come here for one medium load and quick dry. So I wasted the balance on card that I don't plan to use anytime soon... read more

My go to laundromat when I have huge loads such as duvet, comforters, bedsheets etc. I use the large washing machine which is a bit expensive but it gets the job done quickly and efficiently. The machines use a laundry cash card that can be recharged with a credit card at the kiosk inside the laundromat. No need to bother with quarters. The staff is helpful. I recommend this business. read more

I'm surprised this Place allows oily shop rags to be put in the washers! Dirty oil from a car? Not problem

I was provided excellent impeccable services from Gavvy this morning. She was very helpful and courteous amidst the busy multi tasking she was doing as I had observed. She is a role model personnel surely. Thank you very much for the very pleasant laundromat experience. read more

Very rude lady Arcely disrespectful came up to me and argue came in I couldn't wash because I came in 10 min before 8 but it says last wash is at 8 pm and than my husband wash his clothes and came out soapy and it didn't wash good all watery when he took it out the Aracely girl so disrespectful told us we couldn't dry and it's not even 10pm it's 9:15 we don't even have a lot of clothes so ashamed that this laundry mat have this kind of people working here it shouldn't be like this she even told me I should shut and she is the boss to kick me out when am just finishing drying clothes so ashamed I really like this place and I had recommended alot people bad customer service as a manger myself I will never do this to my customers and if the owners reas this I really appreciate u can consider this we are not people causing problems it was your machine not working ruin my husband clothes read more

Pasadena Laundry - it says last wash 8 come in 10 min before lady works her tells I can't wash because she closes at 9 where at the door it says 9 it says 10 - Laundromat Near Me - Pasadena, California

This facility can be good for washing large load or big linens. The price is little high. Each cycle of wash can be 3.95$ to as much as 10$ for big loads. Also customer has to get a laundry card from the vending machine where minimum load is 10$. Dryer's are 0.50$ to 0.75$ for a 10min cycle. I think this facility is really expensive for regular use. And for people who just need to use it for once there should be some alternative way. Otherwise facility is clean and big. read more

Pasadena Laundry - Laundromat Near Me - Pasadena, California

This place is great for fluff and fold service. Denorah who is the young lady that usually collects my drop off is great, always with a smile. The whole team there are always very friendly. read more

Pasadena Laundry is wonderful. I have been taking my laundry here since the pandemic started and I am very satisfied with their services and professionalism. My clothes are always super clean, neat and completely disinfected with their ozone wash. I want to express my gratitude to a wonderful employee named Gabby. She is so organized, a hard worker and truly cares about your laundry. Gabby is the best! She makes sure that my laundry is finished in a timely manner and she is always there to take care of my laundry needs. Thank you so much Gabby!! You are the best and this business is a success because of you! read more

I used this establishment while on a business trip and was very pleased with my clothes when they where done. $18.00 which was there minimum charge. I would recommend this business to anyone. read more

I had over 80lbs of laundry! Everything was clean and nicely folded! I didn't get a call for pick up but that's nothing to serious. read more

I am very grateful for this laundry location as Denorah, one of the employees was very kind and able to help me with my laundry service. I recommend this place to all my friends as she was very helpful and understanding with the questions I had. read more

Pasadena laundry is the best in the area. They have a ozone sistem in all washers. Also big parking lot in the back TV. Fast WiFi,huge washers 8 loads, also big dryers. The staff be very friendly. Dinora help me today with my card. U no need use coins anymore. Accept debit card and credit card. Just come and for yourself read more

Great service ,very friendly qnd courteous staff, specially Dinorah who was very helpful and professional, she make.sure my laundry was as i was expected, very satisfied with her service read more

This laundromat is the preferred place to wash your clothes and I can't think of a better place to do so. Every time I visit this business I expect it to be very clean and they constantly prove me right, time and time again. Dinora, one of the employees, goes above and beyond to not only to keep the place in the best shape possible but to serve the customers on a regular basis with her hard work and excellent attitude. Because of her, she definitely makes washing at Pasadena Laundry an absolute pleasant place to wash!! read more

Good place to get your clothes washed. I was house sitting for a friend and his place didn't have laundry facilities and I needed to wash a few things. This place came up on my searches and was on the way to my lunch appointment so decided I'd do my laundry here. The place is clean and attended by the owner. He saw my slightly confused look of how to proceed because you need to obtain an electronic wash card and load it with money to use in the machines. He was cool enough to say he would go ahead and start the machines for me and I could just pay him. Got my one load done and was a happy camper. With the wash, soap and two separate loads to dry (separate heavy towels), it came out to $6.10 ($2.60 wash, $1.00 soap; $1.00 dryer, $1.50 dryer) in total. A little on the high side for the wash maybe, but worth it being in a nice clean and managed place. Good to find a laundromat where it is attended to make sure everything is in working order and crazy people aren't hanging out. I'd do my wash here again. read more

Danora has amazing customer service! The washhouse is always clean and disinfected. They have fans everywhere and TVs throughout the entire business. There is always an attendant and I always leave happy and clean! read more

I have been coming to this laundry for the pass 2 1/2 years i love the Customer service all the girls are very nice Dinorah is one of the girls that is always cleaning and saying hello she has a great Attitude with a smile all the time. Thats why I Continue to come. This laundry is clean They always have their washing machines super clean. read more

This facility has an outstanding service. The staff goes above and beyond. It's always so clean. Especially Dinora, she is outstanding, and is always so personable, very kind and polite approachable person. When I took my laundry for service Dinora was very attentive to the detail and I am very grateful to have found this location. I will be recommending Dinora service to all my friends and family. read more

The machines are a bit pricey and the dryers took forever to medium dry the clothes. I was very disappointed that most of the clothes were very damp even after drying them for 30mins. If I can find somewhere closer ill go elsewhere instead. If not, then I will look into their wash and fold service. read more

I'll add an update after the owner responded. 70-80% at 9? When the cut off time is 10? So, no care for the customers time is what I get from that response. Which makes sense because no one said anything about not being able to do it that day until AFTER I dragged my 8 bags inside. Then had the nerve to glare and huff when I asked for help taking it all back to my car. Maybe they do need to hire more people but the lack of concern for the customers time and service is apparent. read more

The water at this place is great. The washers didn't get all the soap out of my clothes though so I had to spend more time and money to run them through again. The dryers take about 30 minutes to dry 4 bath towels - but only give you 10 minutes of time so they cost triple what you think they will. If I had more towels to dry I imagine it would have taken an hour OR I would have needed to use two dryers. I may be back but will try some other places first. One nice thing is that they have easy parking in the back and also an attendant on site. They have vending machines and are very close to Denny's if you're hungry afterwards. read more

My husband and teenage daughter bring their clothes here to be laundered quite often. The prices are reasonable and as long as you drop off your clothes by 8am or 9am you will get them back the same day. We also launder our California king comforter here. They always do a good job! read more

Avoid using the fluff and fold service here. The owner is not truthful with the total cost of service and charges more than the actual amount. I was being charged triple the amount on my card and they never even sent receipts to me of the weight and the cost until later. Do not give out your credit card for auto payments to this business for fluff and fold. You cannot trust them when they are not honest about the receipts and what they are charging for. read more

I really needed to wash a lot of clothes in a preferably safe and clean area. This was it! I was able to wash and dry at least 10 loads of clothes for under 2.5 hours and all of their machines sanitize the clothes which is a bonus. The facility is super clean, adheres to COVID distancing measures and like I said before, their washing machines sanitize the clothes! I highly recommend this place! read more

I love coming here not too many people when I come in the early am which is awesome. The washes are a bit expensive but reasonable as it has sanitation purpose. The large dryers are the best and most effective. Workers are very friendly and helpful. I live in rosemead and make a trip all the way to Pasadena. Tell you a lot lol. read more

Always fast and neat. I enjoyed it more when it was $1.25/lb. Next day service and good sorting. Wondering if I lost a few socks. Check out weight was 1.5lbs lighter... Lol. Or maybe they were just that soiled?? Either way, always a great thing to not have to fluff and fold it yourself. read more

Pasadena Laundry - Rear entrance - Laundromat Near Me - Pasadena, California

Ever since having kids, laundry time has been hard to come by! I got very lucky and found the perfect laundry facility right off the bat! I've had zero issues in 5 years...not a single missing item or missed pick up time The biggest assets has been the amazing and friendly service from Gabby and Dinora. I can tell they actually care about how my clothes come out and they take the time to sort everything so it's easier to unpack and put away I highly recommend giving Pasadena Laundry a try...it makes life so much easier read more

I was only washing one load and I looked in iPhone maps for a laundry service. It gave me this location but said they were open until 10. The hours were wrong but the attendant was kind enough to let me wash my small load and dry it while he was finishing his work. This location is very clean and everything gets sanitized. I will come back when I need to wash a small or large load for sure. read more

This is the absolute best fluff and fold service in town. I drive from South Pasadena and pass at least 5 other companies on the way because it's just worth it. Laundry is always clean and fresh and nicely folded. I've never had anything damaged here. Staff are friendly and attentive to specific requests. Prices are competitive, they don't add charges for hang drying or free and clear detergent, or most other special requests. And if you drop off by 11 am, it's done the same day! No extra charge. They guarantee by 6 pm but I often get a text must earlier that my laundry is done. They also have a special higher level cleaning service, normally I skip that kind of thing because I assume it's just extra money without any real difference. But I tried it here on some towels and bath mats that had gotten funky, and they were noticeably cleaner and almost looked brand new. And the extra cost for this service is really just the regular price and many other fluff and fold places! I highly recommend this place for fluff and fold. read more

Been going here for 3 years! Place is always clean! Having the laundry card is So convenient and easy to use!

Over-crowded and expensive. The card system is nice, but not as convenient or flexible as I would have liked. They had a minimum of something like $30 per time loading the card, and since my laundry took up just over $30, I had to reload the card with another $30, so now I have over $20 sitting on a laundry card that I don't know when I'll use. It should be more flexible. Parking is also typical Pasadena terrible. Try to plan ahead and either get there on the slow hours or what not so you don't have to juggle around your street parking. Street parking is limited to something like 2 hours (I think I was fortunate to get away with the 4 hours I was there). Not the best experience. Getting multiple machines in a row is insanely difficult. I had to run loads separately. It was crazy. That being said, there is a fantastic set-up for waiting and folding clothes. I like the tiered desks/tables. There aren't a whole lot of them, but if you're fortunate enough to nab a spot, it's great for folding and stacking clothes. That's all. read more

I have been using the Pasadena Laundry for quite some time. The machines are clean, the Laundry Card is a great idea. No needed for actual coins especially now since the Banks are enduring a 'Coin shortage'. The Ladies that work for Pasadena Laundry are ALWAYS NICE AND EXTREMELY HELPFUL. Shout out to Dinow(sp). She was very personable when i needed a bit of help with one of the washers during my last visit on 9-1 or 9-2. read more

I've been using their drop off laundry service for just about ten years. I've never been disappointed and always appreciate the great service. Gabby in particular is always so attentive, friendly and remembers just about every customers name. THAT is great customer service. Thanks to Gabby and all the other hardworking folks here who have worked throughout the pandemic. One of the best laundry services in Pasadena for sure. read more

My first time at this place on a rare occasion to require a laundry mat. I was not at all pleased with the the lack of cleaning in the detergent/softener receptacles of the washers. I don't use fragrances in my laundry, the clothes ended up smelling of someone's FRAGRANCED soap, laundry beads or laundry sheets. I did 1 4-load and 4 single loads of laundry. The dryers didn't look very good inside, some had burned metal in the back end of dryers & dark gunk stuff, in many of the crevices of the dryers. They need updating The dryers cost 60 cents for ten minutes is ridiculous when after a minimum 4 extended the drying times, the towels were still not completely dry, but didn't realize how not dry they were until I got home, the same thing with the other loads; they ended up being damp. Some of my warm water clothes didn't get clean. All in all it was a bad experience. Not the perking clean, state of the art, sanitary place the website claims. i came home and hand to bucket wash my cotton clothing tshirts & leggings etc. For the average user, I guess it's acceptable?, but it's not all the bells & whistles they claim. Who even knows when the actual machines get wiped down with disenfect or the containers ever get cleaned out. The manager was on site, but no one, no one, ever came over to check or clean any of the equipment in the 3.5 hours I was there. Ozone washers = is a agency that monitors ozone watet to sanitize clothing? They run 2 businesses out of there. Expect the feel of a factory on the other side of the room. No $30 was a massive waste of money & time. read more

Nice place doesn't take quarters though. You fill a card with money there with cash or credit/debit. First off Pasadena hasn't many options for laundry and my apartment is 8 units and just one machine and dryer and over priced and so is this place. Dryers don't work to well and the night staff man is quite the nuisance. He spends half his time chatting and then tries to hurry up by asking customers to move aside and so-forth to complete his assignments. Not to mention his passive aggressive attitude. Well yesterday he took it to far by cleaning the driers filters while my clothes dried and blowing the lint and dust all over and getting it in my eyes. Perhaps he suffers from a mental disorder, but regardless he's pushing his luck. Wash with caution here. read more

Amazing!!! 5+ Stars if I could!!! The facility is large bright and very very clean. All the machines are front load with several different load capacity size machines. They also have people who work here wiping and cleaning down all the machines. They are very friendly and helpful if you have any questions. I've had to use the laundry matt several times in the past four years. My POS front load Samsung machine has broken and we were without. So until the repair people could come to fix them we needed to wash our cloths. My kids and I would lug our laundry to a place in Arcadia. It was filthy and I felt the old top load machines didn't clean so well. Not to mention they didn't have a lot of machines in service. It was not fun at all to have to go. Now that we have found this place it will be so much nicer if (let's hope it doesn't happen again) my machine breaks again. So happy to know such a clean and inexpensive place like this exists!! Thank you!!!! read more

The laundry mat is big, lots of machines and dryers. The laundry mat is a little expensive and the laundry card is a bit confusing. I probably won't be venturing back to this mat too often. read more