Wide selection of hats, fedoras, and head gear for those of you looking to make a statement. Prices…read morerange from mid to high .....gentleman working that day was helpful and friendly. Gave me a cleaning kit for my newly purchased hats. Will definitely be coming back if I need something new or in a different color & style (hats)

Cody is an absolute artist and he makes beautiful hats that will last generations. Support this…read moreincredible family buisness!!!

Needed a cowboy hat. Showed up here to find that the hats are "made to order"…read more I was in need of a cowboy hat that day. He was very generous and steered me to one of his competitors. I got what I needed at the place he suggested which made me want to come in for a fitting. Thank you sir for your assistance. A truly smart way to do business

Excellent service and communication Unique location with a…read morelot of historical headpieces. I highly recommend this family owned and operated business

I'm a local and always come by pro image here at the Santa Anita mall. Today I walked in to curve…read moreone of my newest hats, Lizbeth was very professional and made me feel confident about making hat curved to my expectations. She did not disappoint, in less than 10 min my hat was ready. She double checked to make sure I was happy about the quality in her work. Once she handed over my hat I was very impressed! At first bringing in one of my favorite hats I was skeptical but needless to say I will be coming back to curve all my hats! Great job Lizbeth!

José is in an amazing employee at the Santa Anita location! Thank you to him. You can tell he…read morereally values his customers! He really helped us out and took the EXTRA time to find the perfect hat we were looking for! THANK YOU!

I was looking for so many places to get some writing onto some vans for my wedding coming up very…read moresoon. Went to more than one embroidery place and every place just flat out said they could not do what I was asking for. No one offered alternatives or any suggestions. DTLA never lets me down and these place was one of the first who offered an alternative. I originally wanted some embroidery but could not be done onto the shoes. But offered another solution to a last minute want before the big day and I can say I was very happy. Made the impossible possible. Now I have mine and my soon to be husband's fresh pair of vans.

So far so good. Let's see how it goes…read more Placed an order just waiting to see how the full transaction of the business goes from order placement, to fulfillment. Just waiting to receive my custom embroidered hats. Was told Friday, but they needed a few more days I guess, which is understandable since I'm not in a time bind and I only had 5 hats to get embroidered and maybe they had a few big orders to run which at times is understandable as well. Look forward to my closing review. Follow up: The service was great and Jesus was amazing in helping me totally complete my order.

This place has excellent customer service! I called Friday morninf when they opened to see if they…read morehad an item in stock since I needed it asap and surely enough they did. I asked for shipping info and they told me if I place the order it would go out immediately that day and it did. The prices for the merchandise and shipping are great. Thank you guys so much!!! I will definitely shop with you guys again and highly recommend you guys to everyone. You guys are the best!!

So I've been looking for a particular hat I used to own and haven't been able to find in over 6…read moreyears. I saw their website and pictures of the hats and found it here. I drove an hour away to come to this hat shop and they were cool and helpful. I called to see if they had my size and they were helpful. I'm definitely going back. The hats they have fit better than the lids hats idk what it is but they're better fitting hats.

What a great place, I go here for all my team needs and the staff is super helpful locating all the…read moreteam gear you need, I highly recommend this place.

I was there about three weeks ago and received the best customer service! The staff was so…read morefriendly and extremely helpful. I went in to purchase one shirt and ended up buying a jersey, satin jacket, sweatshirt and a few other things. I am grateful to Angel, Victor and Sam who assisted me with my very expensive purchase. They are a very knowledgeable staff, and I have recommended my family to shop at this location and ask for one of them! There was an amazing selection of sports gear, and it was nice to get a female's perspective. Thanks Angel for your awesome input!

I haven't driven to the shop in person so I can only comment on my experience via online service…read more Their website is straightforward to use and have accurate photos of products. The items are excellent quality and priced fairly. We are repeat customers. Highly recommend to others.

Huge collection of hats, so many more they have available to choose from on a computer. Nice people…read moreworking

Beautiful store located in old town Pasadena…read more I didn't manage to find street parking, but I found a parking garage (the one next to Cheesecake Factory) and parked there. It's $1.00 per hour. The workers were all super friendly and helpful. I had an issue with my Patagonia jacket and they were so quick to help me and didn't ask any questions or give me Judgmental eyes. I really appreciated it!!!!

With under an hour before close on a Sunday night, Heather came in absolutely clutch repairing the…read morezip on my Better Sweater. No questions asked, room packed full of shoppers, Heather assured me that it could be done and, by the time I had reparked my car, it was. My only complaint: how are we going to make employees like Heather pay for parking. Or any of the employees on Colorado for that matter.

Pulled up to LIDS and Matthew held it down! Dude's creative, trustworthy, and got me lookin' clean…read morewith the perfect hat. Real one! I appreciate the help, bro!

The "store manger" Isabella on the second floor Lids is RUDE. I called to ask a question the other…read morelids store and they were helping look up my receipt and couldn't find it so they transferred me to Isabella because they assumed I purchased from her store. When I asked my questions she immediately turned me down and said that wasn't allowed yet the other store manager was able to do it for me. When she asked me questions she would interrupt me every single time I tried to answer and would continue to talk over me. I asked about an exchange and she was insinuating I wanted to return. I asked a yes or no question and she just kept talking nonsense as if I was stupid. When I asked her to please stop interrupting me she became hostile with me. When I asked for the manager she swore she was the manager and when I asked for a corporate number she said she wasn't allowed to give me any information. You guys need to stop giving these little girls leader roles and focus on teaching customer service.

I stopped by this Cap City store inside the Burbank Mall on the second floor while my wife was…read moreshopping at Macy nearby. This place has a lot of hats to choose from so whoever your sport is, you'll likely find their hat here. Keep in mind that this is a pricey store so don't be shock the price. The employees are nice and will answer any questions you have. They have other stuff here as well, just walk around the store and look at their selection. I looked at some of their jersey but nothing caught my eye.

Jesus was amazing gave me amazing costumer service will be coming beck to the Burbank because of…read moreamazing customer service will be recommending to family and friends