Hired them for termite treatment . Don't know outcome …read more Thorough inspection that day and scheduled for treatment June 2.

We use Orkin for our home. Not alot to say, but they are dependable and always show up one time…read moreand they spotted a few potential issues with termites before they became BIG problems. We ended up having the ground treated and tented. This was very stressful, but they communicated to us the whole time and the workers never made a mess.

Very fair pricing and they provide great service. I recommend them especially for termite contracts.read more

Bought a new house, needed treatment, as our last rental was in the country and bug-tastic. We…read moreknew we'd be bringing bugs with us, and moving to a new place you never know the bug situation, but it was worse than we thought! At first treatment pass over by Billiot, it seemed things were okay until we started seeing a spider here, and a roach there. Living in the south, you expect it once in a while, but you don't want it all up in your home! Billiot sends out surveys for once it's been a couple weeks after service. I wasn't initially going to mention the bugs still being alive because I knew had had to have brought some with us in moving boxes, but since they sent a survey I thought I'd throw it in there. WHOA DID THEY GET ON IT! They sent a person out same day to make it better. It happened to be the same guy, who is ALWAYS pleasant and INCREDIBLY professional and wonderful! His name is EJ, get him to do your treatment if possible!!! After he did his second treatment we have not seen a living insect again! Life is good without the worry of bugs!

Helped with wasps issues around the house. Was diligent and provided great solutions to mitigate…read moreissues at a great deal

Timely and thorough services. Quick and professional. Even waited until I arrived from work.read more

We ended up with the dreaded dry wood termites and after paying our usual termite company to treat…read morethem, they just moved over about 15 feet. We started looking into companies that treat small areas of dry wood termites since we didn't need the house to be tented and found Lajaunie's. They offer a whole house no tent dry wood termite treatment that comes with dry wood termite coverage as long as you pay the annual inspection fee. It's pricey but the peace of mind that we won't be chasing the termites around the house is worth it. They treated the underneath of our house, the attic and drilled holes on both sides of each door and window to treat.

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

For few years I received a phone call every quarter to make an appointment for pest control…read more Billiot would charge my credit card then come treat my property.I also had termite contract with them. The pest control office has never had a problem reaching me. About a week ago I walk outside and see their truck so I went over to say hello. The man in the truck said he wasn't there to say hello he was coming to remove my termite bait traps. I was shocked. He said they had been trying to call me for my renewal but I was avoiding them so they were there to remove my traps. Wow. They have reached me every quarter for a few years and charged my credit card every time without problem. But for some reason they couldn't reach me for termite. Not true. The owner Steve was so rude. Now I have purchased my own traps so as they pick up their trap I will drop the same plastic trap back in its place. In other words if this happens to you, go online and buy your own very inexpensive traps. Pretty crazy.

Prompt...Professional...Effective. Billiot Pest Control is a great value, bringing peace of mind…read morethat the termite scourge isn't munching away undetected.

Well, I can handle a few bugs in the house, but when I climbed out of bed yesterday morning and a…read moresilverfish ran out from where I had been laying, that was my eeew! moment. So I called Ja-Roy (they do our termite control on our 3-year-old home) and told my story to the kind lady who answered the phone. She answered all my questions, gave me a reasonable price and an appointment the next afternoon. Francis showed up right on time today, explained everything they do and proceeded very competently to spray the outside, the inside and put baits in the attic. No smell, no dangerous chemicals and since we use them for our termite service, we will not hesitate to call them if we encounter any more creepy crawlers. PS the fact that they are a local business is a huge plus for us.

Terrible company. They bill for services they do not perform. Find a local company which is still…read moreowned by local people. They were good before selling out to Rentokil. Best to worst just like that.

David was amazing!!! Very professional! And informative . Did a great job. Was nice to have someone…read morenormal that wanted to help!

They'd NEVER tell me when they're coming and I sent a registered letter asking them to do so. This…read morehappened for three years in a row. When they couldn't do what I asked, I dropped them.

I had some squirrels in the wall and ANIMAL ROUND UP - Critter Control captured them in traps,…read morerelocated them, and closed up the hole where they were getting in. Highly professional, reasonable prices and highly recommended.

We had an exotic pet that was loose (rather large alligator snapping turtle). Various local…read morewildlife and animal control agencies would not help, but referred us to Fred Penton (Animal Roundup). I called Fred and he happened to be in the area on another call, so stopped by within an hour. He was great--professional, respectful, and knowledgeable. The alligator snapping turtles (including the one that got loose) were pets that my mother kept for many years and loved just like her other pets, so it was important to treat them respectful in what was an emotional decision (to finally set them free given mom's quickly declining health and the risk they posed). Fred was able to capture and secure them with ease. In addition, there were two little touches that stood out. After the turtles were secured in containers in his truck and we were talking outside, he pointed out that he was concerned about the heat and made sure to have the AC on for the health of the turtles. Second--he was kind enough to drive deep into a remote area for their release to make sure they were safe from hunters and sent pictures of them in their new home. That meant a lot to my mom who who loved those turtles like all of her other creatures and "children"--it gave her some sunshine and relief during a very tough time to know her babies were happy, safe from hunters, and enjoying their natural habitat. As a bonus, Fred also has a home repair contracting business which is also excellent and whose services we have started using (A+ Contracting by Penton).