Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

Hired them for termite treatment . Don't know outcome …read more Thorough inspection that day and scheduled for treatment June 2.

We use Orkin for our home. Not alot to say, but they are dependable and always show up one time…read moreand they spotted a few potential issues with termites before they became BIG problems. We ended up having the ground treated and tented. This was very stressful, but they communicated to us the whole time and the workers never made a mess.

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

They will lie to you, Cheat you of your money, and never come back for their "servicing". Avoid…read more This is a for-profit business and will take your dollars. Shoddy, shit work. Terrible. $6k later and I have a dirty wall and a fucked up attic.

Very Professional, courteous and kind. Extremely informative and helpful…read more.. Bob set up the contract and treatment with zero pressure and in fact encouraged me to be thorough in my decision and was so helpful. On the day of treatment, He came along with Norman & Brice, who were so informative and helpful as well. Very fast and thorough . Service and now I have peace of mind!! Thank you to all three amazing Bug Pro professionals involved in my service! Reasonable pricing considering the size of the treatment. Also got an applicable discount! So glad I've gone with this company.

From the owner: Bugpro Pest and Termite Control is a locally owned and operated Multi-Service company. We are a…read moresmall veteran owned business that strives for superior service. We serve the entire MS Gulf Coast, Slidell, Greater New Orleans and the Alabama Gulf Coast.

I hope that others can benefit from my disappointing experience when considering BS. They respond…read morequickly to service appointments and contracting for services, but they are highly ineffective and poor communicators once $$ are spent. Their handling of my squirrel issue, resulted in added expense and time wasted. There was a lack of communication and accountability on their part, which was frustrating. Despite their representations and scheduling, the issue with the squirrel in my attic was not resolved as expected, resulting in wasted time and frustration for the tenant and me. It left me with incurred expenses, a disgruntled tenant who missed work to be there for services they don't offer and an ongoing issue with a squirrel trying care for a smaller squirrel in my attic. I emailed to state it was returned/repeated squirrel activity. Chris scheduled the appointment only for the tech who has serviced the home twice before to say "we don't do that". It is important for companies to be transparent and take ownership of their missteps. I am still awaiting an apology and/or refund. TIMELINE Sept 5 - Initial visit. Squirrel activity identified. The tech saw a squirrel. See photo. Sept 13 - Unscheduled visit. Exterior serviced. Sept 18 - I advised the suggested repairs were made, but the tenant reported the same activity. Christian emailed me to state I needed to call to schedule an appointment. I asked the tenant to schedule the appointment since it required her to be at home. Sept 21 - I contacted the company by phone and email to request a MANAGER call me. Photo attached. Sept 23 - Christian called. He said they came out to ensure it wasn't something that they serviced. When I explained that their technician called before arriving "to explain" that this shouldn't have been scheduled because it isn't something he could address, Christian replied "Oh". I then asked if he knew who scheduled it in error and he said he didn't know. Then I asked Christian to confirm he was a leader and the requested call back. He stated he was not, but would ask the manager to call me. (This was the second phone request for a manager contact me about the communication issue.). Sept 24 - Danielle called. I called back and she was gone for the day. Sept 26 - I emailed to follow up. Danielle emailed to say she was headed into a meeting at 12p and would be unavailable the rest of the day. I replied to request a written apology from whoever scheduled this in error. Sept 27 - Danielle contacted me to state that (at approx. 11a). She then messaged that she would try me again on Monday and hoped I enjoyed the "beautiful weather over the weekend". I do not live in the state and was grappling with Helene effects. (Insensitive and snarky IMO). I didn't call back since she said she speak with me Monday, but I did message back to ask Danielle to let me know her hours since we can't seem to catch up with one another due to limited availability. I also reminded her of my request for an apology from the scheduler (once again). Photo attached. Sept 30 - AFTER this review, Danielle sent a polite, professional and responsive message with the requested information and her office hours. She also stated that Christian scheduled the appointment on 9/18. Yes, the same Christian who told me over the phone he didn't know who scheduled it, was the person who caused the tenant to miss time from work, additional days with the unresolved squirrel issues, unnecessary expenses and headaches.

So far I am very pleased with this company. I sent a request for a quote after reading reviews…read more Within a few hours I had a quote and contract agreement in my inbox. I completely forgot all about this and was contacted via phone which I appreciated. The person I spoke with on the phone was able to answer all the questions I had and I signed the agreement a couple of hours after hanging up with her. She called back quickly after that and was able to schedule my initial service for just a couple of days later. James just left my house. He gave me a rundown of exactly what he would be doing, where and how. He also told me things to look out for, what to expect during my quarterly visits and also how to schedule in between services if necessary. He was very professional, friendly and quick. I'm glad I chose this company so far!

Wonderful company, Happy with Service. I will be a customer for all my bug and pest problem…read more Hands down they are best and very reasonable on the price.

From the owner: Locally owned pest control company. We specialize in General Pest Control, Rodent…read moreControl/Prevention and Termite Control and Prevention. With over 16+ years of dedicated experience in the pest control industry, we bring a wealth of knowledge and experience to this newly founded business. We have successfully assisted thousands of customers, providing tailored strategies to effectively manage and eradicate pest issues. Our commitment to excellence and customer satisfaction is the cornerstone of our approach, driving us to deliver top-notch services from day one. Though newly established, we are poised to become a leader in the field, known for our expertise, reliability, and results-driven approach.

Helped with wasps issues around the house. Was diligent and provided great solutions to mitigate…read moreissues at a great deal

Timely and thorough services. Quick and professional. Even waited until I arrived from work.read more