Terrible company. They bill for services they do not perform. Find a local company which is still…read moreowned by local people. They were good before selling out to Rentokil. Best to worst just like that.

Do not deal with this company all automation no customer service. I Have had a contract for years…read morefor termites. They did nothing when to termites appeared. I wonder if they even put the chemicals in the ground.

Hired them for termite treatment . Don't know outcome …read more Thorough inspection that day and scheduled for treatment June 2.

We use Orkin for our home. Not alot to say, but they are dependable and always show up one time…read moreand they spotted a few potential issues with termites before they became BIG problems. We ended up having the ground treated and tented. This was very stressful, but they communicated to us the whole time and the workers never made a mess.

I've been using Brans Pest Control, and no one else, since I moved into my current apartment 10…read moreyears ago. About 8 months into my first year living here, I was gifted with a disgusting, rapidly growing roach problem courtesy of my upstairs neighbours. Let me set up this nightmare fuel for y'all: at about 1AM on a Thursday night, I hear a crash from the room above my bed... And then another... And then a few more. Just when I'm about to set my book aside and roll out to see what's going on, I hear a shrill, muffled "OH MY **CKING GOD THEY'RE IN EVERYTHING" from above. I've been on this planet living amongst nasty twenty-somethings, who never do dishes and don't know what a broom is for, long enough to know EXACTLY what was happening. Sure enough, about 2 minutes later the crashes migrate outside where they are catapolting everything they presumably own out the front door. I spent the rest of my flashing life into the wee dawn hours staring red-eyed at my ceiling, as if the bugs were going to phase through the drywall to rain (or reign) upon my head. The next morning, as I lumbered into my kitchen, I entered my first staring match with the recently displaced occupants of unit 3123B. After months of waiting for adequate response from my landlord - low expectations from the start I assure you- and several failed attempts to negotiate rent or a cease fire out of the colony of refugees making use of my amenities, I just stepped right over that line and went searching for myself. I wanted a local company a) to support local business, b) because I don't trust the service of corporate brands and don't want to deal with their "customer service", and c) don't want to be locked into a contract. I landed on Brans, and from day 1 they were professional, very fairly priced, and guaranteed their work. No lie, it took a few visits and about a month to erradicate the roach problem, which did not surprise me, but they kept on the ball and resolved the issue within my original agreement. I took over property management for the landlord and have been using Brans quarterly for the entire house. They are very honest people, and have worked within my budget. I have used them to take care of bugs and rodents and have yet to be disappointed.

I chose them several years ago after reading reviews. Very satisfied with results. I needed help…read morewith fleas from my cat, having them come sure beats bombing the house and is more effective.

Very fair pricing and they provide great service. I recommend them especially for termite contracts.read more

Bought a new house, needed treatment, as our last rental was in the country and bug-tastic. We…read moreknew we'd be bringing bugs with us, and moving to a new place you never know the bug situation, but it was worse than we thought! At first treatment pass over by Billiot, it seemed things were okay until we started seeing a spider here, and a roach there. Living in the south, you expect it once in a while, but you don't want it all up in your home! Billiot sends out surveys for once it's been a couple weeks after service. I wasn't initially going to mention the bugs still being alive because I knew had had to have brought some with us in moving boxes, but since they sent a survey I thought I'd throw it in there. WHOA DID THEY GET ON IT! They sent a person out same day to make it better. It happened to be the same guy, who is ALWAYS pleasant and INCREDIBLY professional and wonderful! His name is EJ, get him to do your treatment if possible!!! After he did his second treatment we have not seen a living insect again! Life is good without the worry of bugs!

I absolutely love this company. I've utilized their services for 15 years now for both "as needed"…read moretreatments and for termite control. They always answer the phone, are reliable, show up at the scheduled time and are professional. Highly recommended. I wish other companies were this consistent.

No contract required. Fair pricing. Local, personalized, efficient. Very happy we switched !read more

Brandon was professional and friendly. He came to spray the perimeter and interior of my unit for…read morepests. I really appreciated that he listened to my concerns and provided solutions. I'm grateful that I will no longer be dealing with lest as the weather warms up this spring. His services were reasonably priced according to my landlord.

Brandon was great! He was super understanding of our situation, did a walk-through to be sure of…read morethe quote, and then worked in our 3-bedroom family home for hours of treatment. Price-wise, it was so manageable and human. I didn't feel I was being upsold at all, and it felt great to be speaking directly with both the business owner and technician in one breath. Very happy customer!

Will came to our home and he was extremely friendly and didn't mind waiting for the dogs to be…read morebrought in so he could spray the back and then back out so he could spray inside. The mosquitos have not been an issue since they have been spraying and they always clean the area under the roof line.