I've had a great experience ordering online from party depot. Nick called me letting me know that a costume I ordered was unavailable. He found a replacement and even recommended I pick it up at the store to save some money. Their customer service was excellent! read more

If I could give a negative 10, I certainly would. Went on July 11th at 3:30 pm - three girls behind balloon counter. I stood waiting for help while they played on the phone. Finally asked if anyone was going to help me. Was told they were all on break. Told them to get someone who wasn't - then was told they could help. I'm a disabled vet so I asked for help getting balloons from bottom shelf and was told they can't leave from behind the counter. Asked for manager and was told she (Shannon) was on break too. They caused the business at least $600, since I was going to purchase nearly everything I wanted from this store. NO WAY would I EVER consider this place again. My reach is far, so I will tell everyone I know in this area to not go there. I just looked at reviews and realized there's an obvious issue with the lack of service. Apparently, the company is okay with this behavior since it clearly continues. Ridiculous read more

This location had a decent selection and I was able to find everything I needed. The prices were good and check out was pleasant and fast. Since Party City is gone, this will be my go to place for party supplies. read more

I dropped balloons off on a Friday afternoon for a Saturday morning pickup. The employees were super helpful and everything was ready for me when I went to pick them up (I was a few minutes late myself). I had little to no wait and am happy with how everything turned out! read more

Party Depot - Springfield - Party Supplies Near Me - Springfield, Virginia

It works although I find it less optimal than Party City. On a plus note both are close to each other. You might save some money comparing. If I had to guess, this has less inventory than its competitor. Yet my opinion is it's probably cheaper. That alone is a good thing, as inflation is hitting all of our wallets. Here you'll find most of what you're looking for too. A clean store and very well organized. Checkout can take some time, but I do like the employees here. They've been great when in a rush looking for items. Their candies are quite reasonable too. Is this the greatest store in the world? Nope yet it's a decent option if in the area. Get your party stuff! read more

If I could give ZERO stars, I would. This place is disgusting dust everywhere, mold inside, and dirty all around. The staff don't help at all; they just stand around talking while customers are ignored. The manager was useless and didn't do anything. To top it off, they overcharged us and everything is already way overpriced. I'd rather drive a few extra miles to Party City, where at least it's clean, fair, and professional. Nobody should ever come here. read more

Horrible customer service never going back. Went to get balloons done for birthday party we said a certain time and were closed when we arrived horrible communication. read more

FYI, they don't close at 9 (or, they don't choose to). I walked in at 8:28 only to be told I had two minutes to shop. I asked why they were closing at 8:30 when it says 9 online -- the only response was just "We close at 8:30." I asked if I could still get some quick balloons? "We're out of helium." Hmm. Grabbed a fraction of what I needed in under a minute, and was ushered out of the store as two more cars of people tried to enter/were locked out. At the very least, change your hours online or post a sign on the door saying that you're closing early. read more

Just found this location, I normally go to the ashburn store, found a few items that I needed. Needed a costume for a party in January, knew it was out of season but I got some great ideas on what is available. The staff there was both friendly and approachable, something that I look for in a party store. Great job and great value. read more

Only employee was rude and not helpful. He was not busy but seemed bothered when I told him I couldn't find what I was looking for. Will shop elsewhere next time. read more

This place looks a bit rundown from the outside. But the inside has a lot to offer. The store is organized by occasions/ holidays. It is pretty easy to navigate. The staff is usually available to assist with finding stuff in the store. They also have a balloon center. They have those giant numbers & letter balloons. I bought 2 numbers balloons for my friend's birthday. Sadly, one of the balloons didn't get seal properly, it started to leak within an hour! read more

Party Depot - Springfield - Party Supplies Near Me - Springfield, Virginia

Dark and dingy interior. Staff not very nice. They want you to wait to get balloons inflated behind orders that weren't scheduled to be picked up until later in the day. This makes no sense. Prices were extremely high and the selection looked old and dated. A package of 12 paper plates was about $5. I can get treated better somewhere else and pay a lot less for balloons. It was almost $40 for 6 balloons and weights. Without a doubt, I will ever shop at Party Depot again ever. read more

Overpriced and everything is made in China... EVERYTHING! The special effects section - strobe lights, black lights, etc. - is embarrassing. It's Halloween, folks... give me a decent selection with some cool stuff. I didn't bother looking at the costumes because there is nothing quality for adults... It's all crap that the kids will tear up and throw out after trick or treating. The rest of the store had a lot of party essentials, but you're going to pay a huge premium over just about any other store. Bottom line: go to Party City... don't confuse the two because there's a HUGE difference. read more

I will never go back to this store again. Good luck trying to find someone to help you if you need it. There was no one available to help me with retrieving a Halloween costume that was stored in their back room, nor was there a sign directing me where to go (a salesperson or a cashier) to ask for assistance. I purchased a Mylar character balloon and several latex balloons for an event that day, and the Mylar balloon popped while tied to a weight before I could get to the party. When I called to see if it would be possible to get a refund, the manager said I would have to bring the balloon in that day since it popped that day, as if the day I brought it back would make a difference for a completely deflated balloon. From now on, I will just drive a few extra miles to Party City where they have better quality products and more customer friendly staff. read more

Party Depot - Springfield - The hole big enough to drive a truck through that clearly would have changed in size if I brought the balloon in the next day. - Party Supplies Near Me - Springfield, Virginia

I was shopping for some items for an upcoming birthday party and I was able to find what I needed here. This store is located in a really busy shopping center but parking isn't too bad. I was greeted when I walked in and the cashier was friendly when ringing me up. The lighting inside the store is a little dark and depressing. Also, the store can get a little confusing because they don't have the aisles labeled (happy birthday items, wedding, baby showers, etc). With all that being said, they probably have all your party needs here. I saw a lot of different party themed items, so it's worth checking out. Everything was reasonably priced as well. read more

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Agree with others- I was here at 8:30 the guy saw me and locked the door and turned off the open sign right on me when I was trying to open the door. when i came in June i came at the same time and had no problem going in. read more

Staffing is so bad Manager Shuw walked away in a middle of the conversations. My cousin ordered decorations for a her baby shower and the ribbons were not properly attached to the decoration. She went today to ask if they can return or fix them, MANAGER turned around walked away and she asked the manager to please come back he came back yelling. Very rude disrespectful. read more

Man, the two previous reviews for this place are harrrrsh! I thought that Party Depot was perfectly fine for what it is: a party supply store! It's nestled into the Springfield shopping center on Old Keene Mill Road (the one with the David's Bridal) and is pretty enormous. It's logically laid out and while one employee didn't seem to know too much about their inventory, the guy who checked me out was very nice and pointed me in the right direction without incident. I think A-OK sums this place up pretty perfectly, and I wouldn't hesitate to go back the next time I'm in need of a helium tank and balloon clips and ribbon and ring pops that I totally impulse bought at the register. read more

I received poor customer service from the manager on duty on 02/26/2019 around 1:30 pm. The slender African American gentleman was on his cellphone when I entered the store. He did not give the greeting of the day or nothing. I approached him as asked him did they have some cake boxes. He said Nawl, but we have boxes over there on aisle 9. I started to walk down aisle 9 then I changed my mind. I thought why spend my money here and the manager could not show me the merchandise they have for sale. As I was about to leave the store, the manage on the duty asked me did I find the boxes. I told him no. I will spend my money where they have better customer service other than pointing where something is. I called the 1-877 number for them. The senior manager of the store called me today at 11:54 am. I shared with him what happened and he told me f*ck you and hung up. I called back and he refused to answer the phone. PLEASE DO NOT GO TO THIS STORE IF YOU HAVE A COMPLAINT THE MANAGER WILL CALL YOU AND USE PROFANE LANGUAGE. I WILL NEVER EVER PATRONIZE THIS STORE AGAIN. IF I COULD RATE THIS STORE AT A NEGATIVE ZERO I WOULD! read more

This is the best place to go if you need dated party supplies. It literally feels like you're waking into the 90's. I needed to buy Pride related things for a work party - needless to say there was nothing. I purchased some latex balloons in a variety of colors. Customer service was sparse. I don't see how a retailer like this does not realize they need to modernize to survive. read more

This place is AH-mazing..they have everything you can imagine. In my feeble search for disposable shot cups, I not only found two different sizes that I needed, but they had options of various colors, shapes AND sizes! They have some really great holiday stuff, different types of themes, etc... Staff is friendly and they try to check out quickly..so lines are kept to a minimum. They have their own parking lot, and they are in the Giant shopping strip mall. read more

Nicole, Erica, and Shakira are the best employees! They are fast, patient and kind! I shop here for all my events and parties!

Party Depot provides a one stop shop for all your party needs. The goods that the party depot sells are relatively inexpensive and most are meant to be disposable or at least not for long term usage. They sell numerous party goods that are appropriate for weddings, birthdays, and seasonal occasions. They are renowned for their selection of Halloween costumes (adult and children) and accouterments. Additionally, they sell balloons of all shapes, colors and sizes -- mylar, latex, etc. -- you name it and they have the perfect size and color at a very affordable price. This store is located right on Old Keene Mill Rd., very accessible from 95 and Springfield Mall (or is that Springfield Town Center now?). read more

A national helium shortage brought me here, after trying Party City. Party Depot had helium however from the beavis and butthead of employees I now know who inhaled all the helium. Try shopping elsewhere if possible or just visit for your amusement. read more

Went there and bought bags of candy for a piniata the next day I was filling it up and realized that the candy was over a year expired! OH MY GOD. Then I went back to exchange it the manager looked like he didn't give a F... any way I went to the back and turns out there about 4 BINS FULL OF EXPIRED CANDY. What's even worse is that I've realized that they had those bins on sale so they can still sell and get rid of it quick! That's just NASTY! Imagine if I didn't pay attention and fed a bunch of 4-10 year olds expired candy. Like come on trash that damn candy don't trick people into buying it because it's cheaper. That's disgusting! read more

Consistently bad reviews are all warranted. HORRIBLE customer service across the board. If you can find someone to help you their attitude is such that you're interrupting them. Go elsewhere with your hard earned money and management needs some serious overhauling. read more

Excellent customer service. The manager Shawn was Very professional and helped me with all of my shopping and party supplies I needed as well as extra stuff too!!! I will definitely shop here for all of my supplies !!Thanks again Shawn !!!! read more

This particular party depot had everything I needed and the employees are very helpful and polite. They should go train the other employees at the Party Depot in Falls Church which is horrible! I will go out of my way to come here because of their wonderful customer service. read more