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    Recommended Reviews - Party City

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    Reviews With Photos

    Karen H.

    Pre ordered a balloon bouquet for my niece's 3rd birthday. I pre ordered online to ensure it would be in stock for the party. The only thing that bugged me was not all the store locations have store pick up! It's only certain stores which I didn't understand. This was next closest location I could do a online store pick up for. I came in right when they opened at 10am my arranged pick up time. They had my peppa the pig balloon bouquet ready to go! I added on a pink foil #3 balloon which didn't take long to inflate. I pre paid online already which made it quicker. The balloons were really good quality foil balloons. I got so many compliments and my niece loved the peppa pig balloon. Store was well kept and staff was friendly. Store looked very organized. I am happy with my balloon bouquet. I just wish they had all the stores available for online ordering and store pick up.

    Cindi G.

    Glad we stopped in. Nicole helped us look at costume after costume after costume until we found exactly what we needed. Her service definitely made the difference between us getting everything we came for and more and us leaving in to look elsewhere. The prices were good (there were some sales and we had a coupon) and we did leave with a happy purchase, there weren't as many costumes in stock as we needed, but enough alternatives. It did seem there was a lot of unopened inventory and empty shelves, like the store was changing up displays, maybe need staff to stock before business hours.

    One hour later!! And the rest of the balloons are deflating as I'm writing this review!
    Becci F.

    Update: 2 hours after I bought them they were on the floor. I called the store to let them know I was coming in for a refund tomorrow. They said I would have to being them now (during the birthday dinner party I was hosting) or no refund. I will NEVER shop at Party City again! Don't go here! Go to the one in San Marcos!! I came here to get balloons and the girl had blown up about 3 when I looked over and they were severely underinflated. The design didn't even show up because they weren't inflated! Well another girl came over and relieved her and I figured the problem was noted and being corrected. I somehow ended up with 1 random purple balloon and an hour later this is how it looks. One balloon has deflated and the others are following. I can't wait to see how this balloon bouquet looks in 3 hours at 5 when my husband gets home. This is your specialty!!! What is going on that none of the employees were able to inflate balloons correctly?

    Jessamyn P.

    Purchased 4 of an item, asked when purchasing if I didn't need all if I could return unused. No issue at time of purchase. Only used two, came in with 2 perfectly packaged unused items, with receipt and purchase card. Basically was treated like a criminal trying to return. I work in retail management and was treated the same way we act at Work when we know someone is returning a stolen item without receipt. When I asked why all my personal information was being demanded for a return I was served with attitude and "company policy" BS. I buy stuff from party city alllll the time for Work and have even returned for work with NO ISSUE, nor the personal invasion. This was a person receipted return for only $8 and put me in a mega annoyed mood. #waytofail No where in return policy does it state you will be treated like a thief being tracked thru a third party TRE system.

    Cool, light-up St. Patty's hair!

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    2 years ago

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    3 years ago

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    2 years ago

    I was looking for something very specific and Marchell was so friendly and went out of her way to help me! Thank you!

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    3 years ago

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    7 years ago

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    4 years ago

    Tara is super friendly and efficient! I really like this location . Easy in and out always quick !

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    4 years ago

    Great service helping us pick out and delivering birthday balloons. Thank you and wonderful job.

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    Page 1 of 2

    Ask the Community - Party City

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    Fun 'n Folly Costume & Novelty Shop

    Fun 'n Folly Costume & Novelty Shop

    (1 review)

    Rancho Penasquitos

    I found out with only two days' advance notice that my daughter needed a particular t-shirt -- a…read morebathing suit cover-up with a lady in a sarong on it -- for a costume for a group performance. I searched the net frantically for someplace local, then for one that would guarantee two-day delivery from the order date. I came up with only one possibility -- Fun 'N Folly, which didn't say they could do this outright, but listed a phone number to call to expedite an order. Forgetting about the time difference, I called the number at 11am EDT on Wednesday morning and caught the owner at home before he'd even had a chance to get to the office. (They're in San Diego, so it was only 8am there. Oops, I'm SO sorry!) I explained my predicament, and that it needed to arrive at our house by Friday so we could take it with us for the out of town performance over the weekend. He said he could handle it. (Oh, my gosh, yay! Thank you!) He had me submit my order online, with a note about the expedited shipping, and said he'd take care of it. On Thursday, he called to confirm that the order had shipped on Wednesday and would arrive on Friday via UPS. And it did! And it's exactly what she needed, down to the color on the sarong. Fabulous! I'll be sure to use them again any time I'm ordering costumes online. He went way above and beyond to satisfy a first-time customer with a small order. In my book, that speaks volumes! Excellent customer service!

    Party City - partysupplies - Updated May 2026

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