Today I went to buy ice cream and snacks little pricy but that didn't bother me tho however while…read moreeating my snacks I saw that the expiration date on my ice cream was over 6 months old and my candy was also expired( by 4 months) when I went back to the place to get a refund or some form of exchange and I was basically told " we don't believe you bought it" and "I think you just want something free" just because we did not come right back( I was in school and I explained that) even tho we had the receipt with the date and time they only agreed to give us some money back for the candy because we ate some of it but after realizing it was expired we spit it out. They refused to give us money back for the ice cream because we didn't have the trash and because "they don't own it"

Bought candy, overpriced candy. Almost double the price of what you can get at any other place…read more Don't go. Also didn't have all selection of candy. They also don't accept refunds of any sort.

Review is more the shop keeper. Super nice and willing to help…read more Husband got his sweet tooth fix and this place brings the kid out of you

The guys were wonderful and had great service. They have most of the old school candy and a lot of…read morethe newer candy. It's located right next door to the Regal in Escondido. Pay less here and then go see your movie . Not too big of a store but they got enough goodies for everyone in your group to choose from. I was excited they had Chico Sticks. They even have freeze dried candy so it won't bother your braces . Super colorful and decorated with candy and cartoon posters all over the place.

My husband bought me some chocolate truffles from here for Mother's Day! Was helpful that they were…read moreopen later than some other chocolate places. The truffles were delicious, though be warned they're pretty hard on the outside so don't chomp on them super hard suddenly. The shop is cute if a little touristy. Thankful for the sweet treat!

Every time we have a family trip to Carlsbad this is a must stop for our family. It was our…read morefavorite yogurt and candy store. Last night, we encountered the rudest employee at your establishment and we won't be returning. My daughter was ahead of me and the rest of party was following. I walked into your employee yelling at her telling her she was closed and would not be serving her and that we needed to leave. I told her she was incredibly rude and would not talk to my daughter that way. My daughter was almost in tears and shocked that an adult would talk to her when she didn't do anything wrong. She had been so excited to come here all day. The couple that she was serving was mortified too hearing how rude she was. She was condescending and completely unprofessional. Not sure why you would hire an employee with these mannerisms. She had also said the same thing to a group that tried to come in before us. You were not closed and we had every right to be there. Your employee even had the customer she was helping shut the door on us...before you were closed.

Omg! What a little local gem. I always prefer supporting the under dogs and was in desperate need…read moreof getting my daughter's balloons blown. So YELP to the rescue! This is in the Northgate Market plaza. And they had a TON of party supplies and reasonable prices for blowing up balloons. They also have piñatas, gift bags, party favors, you name it. I will be coming here for all my future party needs.

If you're looking for a place to get cheap party decor this is the place to go. They have…read moreeverything from table covers, utensils, streamers, balloons, etc. they even can make party props such as customizable Photo Booth portable frame. It's a bit crowded and dark inside. But there's lot of people especially in the weekends getting helium balloons.

After dinner around the corner, my kids were craving ice cream, so we were happy to find this spot…read morenearby. The shop is small but full of charm, they serve Thrifty's ice cream and also carry a fun selection of old school candy and little trinkets. It definitely brought back childhood memories seeing some of those nostalgic treats. I was especially surprised to see they had the Choco Tacos, had to grab one for old times sake lol. Service was okay. It was pretty busy, and the line moved a bit slowly since they prepare each order before taking the next, which can take some time, especially if you're ordering shakes. Overall, it was a cute spot with a nostalgic vibe and good ice cream. Definitely worth a stop if you're in the area.

I took my son here after a nice golf trip. Place is great , except for when it get crowded so make…read moresure you try and go when there is slow traffic. Its a nice mom and pop shop!

Very disappointed with the lady who was currently working at the Sweet Factory store. Right away…read morewhen I walked in, she was glaring at me. I proceeded to tell her about my last purchase of the mini jaw breakers, which are supposed to have a somewhat chewy texture. I explained to her that the last time I bought them there, they were stale and before I could finish, she cut me off and was like "I can't give you samples!" So then I continued to question her, "so if I buy these candies and they are stale again, what happens?" And she responded very rudely, "I can't do anything about that," while the whole time she was giving me a dirty look and acting like I was making some crazy request. So even though I spent more than $40 for a big bag of candy and had to throw away literally half of the bag away (so throwing away $20), you mean to tell me you will allow me to make another blind purchase and I will just have to accept that they are stale?! No freaking way! You lost my business! Sweet Factory, you need to work on your employees' customer service. The lady was very rude and I didn't take the time to take her name because I was so disgusted with how she looked at me and dismissed me right away. She definitely could've handled that much more professionally and with a little more compassion for the customer. Sweet Factory, if you don't train up your staff to be more courteous, I'm sure you will lose more business! I will not be returning!

They moved from the 2nd floor and are now located on the 1st floor of JCPENNY side of North County…read moreMall. They have a pretty wide selection of candy, plushes and novelties. The cashier was very nice, offered assistants and was very welcoming. The prices are a bit steep, a regular mixed bag of candy is $13.96/Ib and if you want a mix of sugar free candy it's $15.56/lb. They also offer 50% off regular price pounds for holiday sweets. So if I'm craving sweets and am in the area, I make sure to buy the candy's I can rarely find anywhere else in regular stores or little candy toppers for when I make cupcakes! Also can't resist those chocolate covered gummy bears and sour anything, sooo goooood!

I don't need to reiterate the fact that it's expensive but what really bums me out is all of the…read morecandy is individually wrapped in plastic. SO wasteful. On top of that, part of the fun of these candy stores is getting to try all the different types of candy and being able to take just little samples of a bunch of different things. But sweet factory knows this so they've jumped on the opportunity to force you to spend a lot by not being able to control how much of each candy you get. You can't just pick two sour coke bottles, you're getting a pack of 6 if you really want them. Just blatant gouging while not giving a crap about plastic waste. I'll never be back there.

I hate writing low reviews. This is based on the quality of their candy and prices. First off, the…read morerent here must be crazy expensive because l think 4-5 pieces of candy cost us around $20! It was ridiculous. My biggest issue is the fact that so many items we picked were stale or tasted off. They individually package things (for example jelly beans arent sold loosely in bins to scoop up but are in small bags that are individually sealed by them). But due to this we've had issues of flavors being off. Case in point: popcorn flavored jellybeans that also had a flavor of some kind of perfume or "spice" as my daughter said they tasted kinda spicy. I noticed the off taste as well. Another time l bought a ring pop and upon opening and it was LIQUID! I had never seen a hard candy actually turn to liquid, but apparently it can, and l had no idea until this happened. Thankfully we were still AT the mall, we usually take the items home to eat later. I immediately went back to the candy store and told the older gentleman who sold it to us minutes earlier and thankfully kept the receipt. He wasn't thrilled about it but he let me exchange it. No apology, kinda looked at it and l felt like he thought l ruined it on purpose to get my money back. But l just needed the candy my kid was hoping for the first time around. Another thing to note is they do give a military discount but it's only on their candy that they individually package. So it's chocolate and nuts and bulk items in the bins that are usually stale or taste like they've been cross contaminated. You won't be able to buy a candy bar or a ring pop here and still get that discount. I really wish this store had fresher candy. We have told our kids that we won't be back anymore because we just feel it's overpriced and the majority of their bulk candy doesn't taste good. I can go to Walmart or my local grocery store and buy the same item for a lot less. But if they had relative prices to other stores and fresher candy that tastes the way it should, we would buy some every time we're at the mall. Which is around 2-3 times per month. I hope someone that works there sees this (or the franchise owner) and fixes the issue. We would totally go back and spend money here if these issues were fixed. But paying $20 for 4-5 items of candy and then going home and finding they don't taste like they should just makes me sad and frustrated.

This is the best toffee and peanut brittle I've ever tasted. And if you like a litle "kick" in your…read moresweets, you simply must try the "twisted" brittle and the chipotle toffee. Yum Yum!

From the owner: Toffee, Almond Toffee, Peanut Brittle, Caramel Corn, Candy, Farmer's Markets, Local San Diego Eventsread more

Tucked in the middle of an office park in Carlsbad is a delicious chocolate factory--it's not Willy…read moreWonka, but rather San Diego's own Chuao chocolates! I especially love their firecracker chocolate- spicy and filled with pop rocks! They had a post holiday sale --50% off their center table. The chocolate flavors are so fun and the chocolate tastes smooth and creamy- churro, sprinkles, s'mores and lots of other fun flavors! The staff is super nice and there's a big window you can see the factory in action.

Friendly neighborhood chocolatier, Chuao has their corporate batch plant hidden in business park of…read moreCarlsbad where they create their seasonal batches and fantastic flavors. I learned that Chuao's pure chocolate shows no signs of any waxy texture. Waxy texture can indicate low quality ingredients. Chuao provides all fair trade, ethically sourced chocolate with no artificial flavors. I'm partial to Dark Chocolate flavors but the milk chocolate is fantastic! Firecracker, Churro, Honeycomb, and Spicy Maya! Tastes so good!