This is one of the smallest Michaels in the area. Selection can be limited, but then they sometimes have things like seasonal items still in stock that a busier store wouldn't have. I placed an online order for work. I was notified a few hours later that it was ready. I went to the store to pick it up the next morning on my way to the office. The pickup is right next to the registers, and an employee helped me find my order because it wasn't obvious where it was. Fairly simple process for the online ordering, and I used a coupon too. Plenty of parking even though it's next to Barnes & Noble. read more

Our local Michael's has seen better days. Although a large retail chain, there is not too many customers that will frequent this location. The company app offers many features, of which the discount coupons are very affordable. The store is clean, bright and organized. There are many shelves that are empty or very limited. Staff are friendly, but, need more training on how to do a basic exchange. I encountered a fairly new employee who was not familiar with returns/exchanges that I was inconvenienced with an issue that caused me to lose the discount that I had with the original transaction. Since she was young, I would encourage further training to alleviate the situation that I experienced. Lots of parking. read more

I needed, to get a few items at Michael's....and, I had a coupon that I could use. Now you have to do self checkout only...at first, I didn't like that...but someone who works there, gave me a lesson...now, I think, that I may be able to do it by myself...I like to go to Michael's, when, I have a coupon and when there is a sale on things that I can use....sales and coupons = good value on what I need....I wish, that, I could remember the name of the person who helped me!!! Thanks read more

This Michael's is not too different than the Michael's near our house. There were several things my wife needed for work and the prices were all on sale and the items were easy to find. We didn't have any issues at this Michael's and it was a pleasant experience so I can't fault it for anything. Therefore, I'm giving it 5 stars read more

Conveniently located near my home, and always an easy, quick stop for any projects I have going on. They have a lot of different sales going on pretty regularly and a good selection of items for any and all crafting projects you could want or need. Service can be hit or miss, but the cashiers have always been on top of helping me with any mobile orders or questions that arise read more

Crystal was amazing. She was so nice and even though she was busy she's like I can walk with you to find this with you. I was looking for oven bake clay for door dash. Customer service like this doesn't exist . Truly appreciate her kindness . She deserves a raise. read more

My 9 year old daughter and I visited this location for some craft supplies for a couple of projects we were working on. While we were at the checkout, my daughter saw the grab bags which included a free pillow. She had her eye on an adorable cowgirl pillow that matched her boots. Well there were no more grab bags to redeem the deal but the cashier had observed my daughter looking at the pillow and got special permission for us to buy it for a dollar. What a thoughtful employee! She made my daughter's day! We will definitely be back to this location even though it is a little farther if a drive because their selection is better than our usual store and the service was top notch! Thank you Maureen! read more

First, the store was a mess. Major cleanup is needed. There was a long line of customers and only one person was behind a cash register. Clearly they are trying to force us into self service which, sometimes, is not wanted. There were several staff at the front and all were focused on blowing up balloons instead of helping clear the line. This was a very disappointing visit. read more

I ordered online pickup from the Escondido location because their website said that they had 5 in stock I drove 30 minutes from vista just for my order to be cancelled apparently they did not have my product that the website said they had 5 of. Employees were great management or who ever is in charge of updating there online inventory needs to get it together wasted my gas and time. read more

Michaels - The website saying this location had 5 in stock - Arts & Crafts Near Me - Escondido, California

The best place to come for school project supplies. We needed specialty construction paper, in particular the kind that glitters (gold and silver). They had a whole side of an aisle dedicated to it. If you're into arts and crafts, there's a good chance you'll find ideas, supplies, or exactly what you're looking for at Michael's. read more

So we went to Michael's to get some glue sticks. Pretty easy right? So first I had to use the bathroom having, but the bathroom was closed. Not like just secured by a code, but a sign basically said "nah, the bathroom isn't open to you so f.. off". I had to find a dude to open it and he was cool so he hooked me up. Then bro it took literally 10 minutes to check out. I only had my phone with me and it wouldn't accept my Venmo or any other thing on my phone so I had to take my behind back to the car to grab my wallet and get my credit card. This was literally the worse check out experience in my life. read more

I like Michael's because they have so many cool crafts and supplies for usually good prices, and the employees are really nice, I just wish they had more employees and I wish they didn't put a combination lock on their restrooms and require store employees to open it for you because when you gotta go, you gotta go. Lol. Other than these two issues this store is great! read more

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Megan! Megan helped us find everything we needed very quickly. She was friendly. She was awesome. She IS Michael's. Thank you Megan and thank you Michael's for hiring Megan!! read more

I love this location for scrapbooking paper purposes. This location always has the paper I need in stock! Clean and organized. read more

Michaels - Arts & Crafts Near Me - Escondido, California

Michael's framing. I cannot say enough about Jordan in the framing department! He is WONDERFUL, kind, and caring with the gift of knowing what materials and frames to use. I came in with a very special painting I inherited. I put it in the frame perfectly and guided me through the process. He made my inheritance even more special. read more

Bought chocolate to melt and didn't check much about it I see the expiration date it looked fine then it was a sticker took it off and it expired almost two years ago in 2023 and so did the other one never getting them there again they put the one on the sticker with another date no employee In sight took me long to get someone to open the door read more

I found most of what I was looking for and was treated quite well by the person who checked me out. It was a favorable experience.

Located in a strip mall, this Michaels store is what you'll find in other Michaels stores. If you aren't crafty, you may feel super overwhelmed but the store associates are friendly and will help. Try to get one of their BOGO 40% off coupons and go when they're having a sale. That's when you'll get the best deals. read more

I came in for some Cricut supplies, but also had an UPS package to drop off. Totally forgot that they take UPS Prelabeled packages. Good experience with UPS drop off and got my Cricut supplies on sale. The mgr on duty was a nice young man as well. read more

Michaels - Stuff on sale and good staff - Arts & Crafts Near Me - Escondido, California

Can't beat 70% off. Framing is expensive and Michaels is right up there with the rest of them. 70% is an awesome deal.

It's Michael's. They have everything every other Michael's has. I like the lay out of this location, as it's pretty easy to find everything I want in a timely manner. I've never had to ask anyone on the floor staff for help, so I'm not sure how helpful they are, but the check out line (even when long) runs smoothly and fairly fast. The cash register staff members are always very friendly and efficient. Be warned though, they are located in a high homeless area and seem to have had problems with this in the past, as they keep their restrooms locked. You have to ask a staff member to come key in a code to open the doors, and if they're busy this could take a couple of minutes. So if you need to pee or have little ones that just can't "hold it" I'd recommend hitting the toilets at Barnes and Noble next door before entering Michael's. And one quick tip: sign up for their email list. I get a 40-50% off one item coupon almost daily. This alone has saved me a ton of money shopping here or at any other Michael's. Happy crafting! read more

This review is for ***Colette*** at the custom framing department! =) I brought in my brother-in-law's military portrait and metal emblem to frame together. I knew I'd need a custom matte and spacers to allow space behind the glass for the emblem. However, I was trying to keep the cost of the project to a minimum so I was hoping to use a ready-made frame off the shelf. After considering a few sizes and colors I wasn't satisfied with the proportions and colors considering the unique sizes, shapes, and measurements of my items. I was stuck. There wasn't anyone waiting at the frame design counter on the floor because the framers were in the frame room putting customer orders together. This is normal and has never been a problem because there is a button customers can push to signal to the framers that someone at the counter needs assistance. I pressed it. Colette promptly popped out from the back and kindly offered to assist me. I explained my conundrum and described what I was attempting to accomplish. She went over a few options that might satisfy my original idea. But guess what, the custom frame was the best choice. Colette definitely knows what she's doing and truly cares about the customer experience and project results. She demonstrated great knowledge of aesthetics (proportions, colors, etc), the work and materials needed to achieve the desired outcome, and a sincere interest in satisfying the customer needs. When a customer comes in with an item (photo, piece of art, document, garment, etc) that they would like framed, the item is almost always one or more of the following: -Of substantial sentimental value to the customer -A family heirloom to be preserved for future generations -Of substantial monetary value -A gift for someone special to the customer -Super duper cool and is going to look great on the customer's wall at home or work Therefore, it means a lot to the customer that the framer bring care and expertise to the table every time. Colette met and exceeded my expectations in every aspect. I'm very much looking forward to seeing how my order comes out. I know it will be worth the extra cost of custom work and definitely worth the (up to) two-week wait. THANK YOU, COLETTE! AND THANK YOU, MICHAELS, FOR HAVING THIS LOVELY INDIVIDUAL ON YOUR TEAM! read more

This local store gets a visit every month or so due to our seasonal decorating or craft projects for supplies. It is small but has a solid selection on specific items. The store layout could be improved with some re-organization. The ladies at the counter are always friendly and helpful. read more

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This is my local michael's. I came in at night and surprised that nobody was available to help. We asked the lady for help and she could only tell us where to look. She had to stay in the front. I asked her and she was like you are right there is nobody on the floor. With the size of this shop there needs to be someone helping her with customers coming in. She can't be the only one that can help direct clients and help clients check out at the register. No wonder it is bad at customer service. I tried applying here one time and no response. Looks like they only can afford to pay for one person on the floor. read more

Feces Feces everywhere, but not a pot to pee. This Michaels has ALWAYS had filthy restrooms. It's not unusual to see trash, feces scared toilets, and everything from the floors, walls, and sinks to be covered in brown grime. You guessed it, no ass-gaskets either. The most unsettling part is that the maintenance sheet always has signatures that it has been checked several times a day.. This was brought to the attention of management but nothing was ever done... Until today. I had to take my child ( that is potty training) to the restroom.. To my surprise, and frustration, the bathroom doors now have security locks preventing entry. Grrr... Back to the front of the store. The cashier who could care less about the bathroom being locked, passive aggressively took her time calling over the P.A. system "Code 13". She then instructed to wait by the bathroom. Waiting...After five minutes, I want back up front and said that nobody came and that I have a kid that needs to go. Without a care, she again slowly calls a "code 13". No way was I going to play this game, I demanded to speak with the store manager. DING! With the threat of management being requested, the young women finally did something and called the frame center directly and found some person to punch in the key code for the door. The bathroom was cleaner than before, but this is total bullsh*t to make the customer go though hoops just to use the bathroom. At lest Starbucks uses a token to gain entry in bad neighborhoods. Now I have to research business plumbing codes to see if it's legal for large stores to prohibit customers free access to the restrooms. read more

Another typical Michael's experience. Staff had items behind the counter waiting for me, but I had to wait in line to get to the counter to obtain them! I was relieved to be picking up items from the last Michael's store for awhile. read more

I've been waiting more than 15 minutes to pick up my online pick up in store order and still... waiting. This is terrible. I think they sent everyone to the new store in Mira Mesa. They need to have online pick up available up front. read more

I stop in here now and then. Most of the time it is around the holidays for themed merchandise. I try and stop in late in the evening as the check out lines can get long. Pretty much agree with everyone on that but not the staffs fault. Sometimes they have some good deals during the holidays. Place is relatively clean with things in there general area. read more

Came here to buy a shadow box to make a gift. I was definitely on a budget but wanted something at a good price. Staff was friendly and informed me on a sale they just so happened to be having for shadow boxes. Half off. Uh duh! I'm sold. 50% anything and I'm in. Ended up making the best shadow box human eyes can ever lay upon. I'd show but it's pretty personal. Sorry. But this place is good. It has everything you need for crafting and the staff is helpful for sure. Just ask. read more

This store must have had some kind of employee overhaul/rehiring since the older reviews here. My first time here was last week (since I have another Michael's closer to me) and all the employees were great; polite, well-informed, actually working, etc. The store was clean and organized and big (roomy)! And deals were good and coupons were honored, like other Michaels locations, they checked/ asked for rewards membership and coupons and hooked me up for being a member :) people at framing also gave me some tips on how to get my work framed (some diy) for less than I expected! Overall recommended this Michael's if you are in the area. Only took off 1 star because maybe the place could have been more/ better stocked in a couple areas.. not employees' fault, it's busy season! read more

I shop at this Michael's pretty regularly. It's not that it's the best store in the world, but they do often have what i want, although the regular prices are pretty high. Luckily, they do have some decent clearance prices and sales. This week, I went in looking for some small ostrich feathers. They only have LARGE ones. I was bummed. I checked the craft aisle that has feathers on it and they had just plain feathers, you know like from a crow or something. haha. I grabbed some of those and on my way to the register noticed a clearance rack of feathered wedding decor. HOORAY. 70% off of small ostrich type feathers and other white feathered items. I stocked up. SO, this was a good experience. Sometimes I walk in and find exactly what I want. Other times, forget it. I never interact with sales people, because they usually aren't out on the floor and I've never been approached by anyone to offer assistance, but I've tracked people down in the past when I had a question. But, the one disaster is checking out... always long lines. I do applaud them for finally making a bankers line. That makes me so very happy, that I forgive the wait a little bit knowing that someone isn't going to cut in front of me. Overall, I like Michael's and this one is so close to home, they get a bit of business from me. I'll be back. read more

One stars for this specific item only. ( customer service is usually great here so no complaints there) anyways, I am so disappointed when I opened my circut mug press that my husband bought me earlier. As I opened it it seems like it was previously used! There's a piece of the little green foam missing as if it was picked on and the e exterior of the green lining looks a tad bit dirty. The metal circle on the bottom where you place the mug also looks like it's been used. I would expect a brand new spanking machine if I paid the full price... Not to mention these things are not cheap! My computer also mentioned something about it being connected to something else already? Maybe a previous owner? I don't know.. but I did have trouble connecting it with my laptop. When I went there someone had returned their mug press too due to it not working so not sure if maybe these get sealed up and put back on the shelf. read more

Michaels - Looks dirty and there's the piece missing - Arts & Crafts Near Me - Escondido, California

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I used to get art framed at a shop that only did framing, but Michael's had a great sale on custom framing and I wanted to get a lot framed so I took my art to them. I am so much happier than I was with the other company!!! Andrea, Colette and John (I kept going back to get more art framed) were beyond helpful in helping me pick out frames and mat that I loved and today I picked up my first batch and they look BEAUTIFUL!! so much nicer than I had expected. My taste in art is anything but common, but look at these amazing framing jobs I can't thank them enough for making me love my art even more than I already did! You have a customer for life with me!! read more

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I stopped in to check out the bridal accessories. There are a few girls getting married this year, and as MOH (maid of honor) of one of the weddings, I decided to see what was available. When I was planning my sister in laws wedding last year, I purchased everything at Party City. Needless to say, I spent waaaay to much. Surprisingly, I did find some cute stuff that our party will be purchasing for the bach parties. I wouldn't have expected to find comparable stuff at a crafts store. The store seemed cluttered and disorganized, however. As OCD as I am, it made me feel claustrophobic. read more

Like other Michaels stores, but seems like they have less craft supplies than the larger Michaels stores. They do carry basic supplies. They have the same seasonal merchandise as other stores. Employees seemed nice. read more

Kristin, the general manager of Michael's in Escondido is top notch! She provides awesome customer service. Thank you for turning around a trip back to your store because some of what I purchased was not put into my bag for whatever reason (not sure if it fell out?). When I called, the cashier acknowledged that yes, it was there and Kristin gave me an extra discount to "make up for my gas" that made me not resent having another errand added to my list (nobody's fault, of course, but still...had to return). It was so appreciated. Way to make a customer feel heard, valued, and wanting to keep returning to support you guys there. I also saw Kristin in different parts of the store and wow, she is a hard worker. I was very impressed. Keep up the great work! Thanks again, Kristin. read more

I just left the store and the blond cashier with the sparkly mask was very rude. No thank you. No greeting. Her demeanor said she did not want to actually be behind the register. But what she doesn't realize is that customers pay her paycheck not Michael's. These types of cashiers are the reason brick and mortar is going away. read more

Employees of this location are unapologetically obnoxious, lazy and untrained. Do yourself a favor and don't do curbside pick-up. It will be an excersize in much wasted time and you'll still be forced to go inside to get your stuff. In addition, don't fall for ringing the bell for help, you'll be waiting another 25 minutes. They don't care if you wait, complain politely, plead.....nothing fazes them. I'll go to Hobby Lobby or DickBlick. Both cheaper, better stocked and kinder. read more

I've been a loyal Michael's shopper for years. Actually even at this location as it is closest to my home. This is my first yelp review and unfortunately it is to share how horrible the customer service at this store is. Countless times I've asked for help and the associates act inconvenienced by my need for help. Today I wanted to have something framed and there were 2 associates at the framing counter who were more interested in their personal conversation than my framing selection. I asked about a framing coupon too and was told those are only sent to their framing customers. I guess buying Aaron Brothers releases Michaels from any competitive pricing. I do shop at Hobby Lobby more often due to the years of poor customer service I've received at Michaels and would have shopped there today had they not been closed on Sunday's. As it turns out I'll be going there tomorrow and not waste my time at Michaels anymore read more

Michaels accepts competitors coupons. It's a busy store, always something on sale. A little bit of everything. Overall it's a fun store in a good location. Decent supply of cross stitch items. Beads and jewelry making supplies are always stocked. read more