The store is clean and well organized. The prices are a bit high. I can find similar things online and Hobby Lobby no longer offers coupons. The folks at the register are soooo friendly that they often forget there is a long line. read more

Extremely disappointed with my experience at Hobby Lobby. I had just purchased several items, only to discover that some of them were broken. I went back to the store simply asking to exchange the damaged items--not even for a refund--and was shocked by how I was treated. The store manager was beyond rude, dismissive, and completely unwilling to help. I explained that the items had just been purchased and were already broken, yet I wasn't even allowed to exchange them for undamaged ones. What should have been a very simple customer-service issue turned into an unnecessarily frustrating experience. I shop at Hobby Lobby regularly and have spent plenty of money there over the years, so this was especially disappointing. I understand stores have policies, but there is no excuse for treating a customer rudely when they are simply trying to resolve an issue with damaged merchandise they just purchased. Unfortunately, this experience has made me seriously reconsider shopping at this location again. Management should be setting the example for good customer service--not making customers feel like an inconvenience for bringing back merchandise that was sold broken. read more

Worst customer service ever. They closed down two aisles like they're in Home Depot or something wouldn't let me even go down the aisle to find the claps for a piece of jewelry that I wanted. They felt too put out to let me go do shopping in the store, which is what they're open to do. Even ask for a manager Ray help me I guess you could stay. He helped me, but he went back and got the same answer which is a bunch of sass from from a bunch of young employees that don't want to do their job Last time I spent a dime in the store I'll drive to Vista to Michael's every day from now on I recommend everybody else do the same read more

Hobby Lobby is a place to go from all of your hobby needs. The store has a variety of items for most hobby projects. The store is not a "walk in and grab what you need" place. Be prepared for a treasure hunt. Staff are always within range and will assist you with a friendly smile. Amazing how they can remember the location of products and point you in the right direction. Most products are reasonable. The store is large and you can easily become overwhelmed if not familiar with the lay of the land. However, if you cannot locate a member of the staff for guidance, you maybe on your own. It would be helpful for a Store Directory to help you on your treasure hunt for your needed supplies. There is a large parking lot that can get congested. Watch for pedestrians that dart out into the crosswalk with too much confidence that all cars will stop and not look both ways before crossing. That is what contributes to the congestion. Checkout stations are well organized. Watch out for the racks of items designed for you to activate your impulse buying mode. Look ahead!!! read more

Hobby Lobby - The Front - Art Supplies Near Me - San Marcos, California

Should have reviews This Hobby Lobby is in San Marcos California sooner. Its just if hwy 78. I been here a few times and so far its the only Hobby Lobby I recommend and will be back to . The staff is always professional polite and knows were things are and always willing to help you. They have everything you can think of from wall light to pj's to art supplies. My favorite is the decore buffalo long horns and sign . They do have some good deals. If you get a chance check them out. read more

Hobby Lobby is like Michael's on steroids. Not only do they have Arts & Crafts stuff but they have a lot of Home Decor, Furniture, Foliage, Mirrors, and a huge selection of holiday decorations. Prices are competitive and customer service is good. Heads up, they are closed on Sundays. read more

I come here for the collectible cars! They always have great selection. The staff are also very nice. Only thing I dont like is that this company supports ending lgbt people forever. The company itself is pretty evil and hateful. read more

What a great store for creative people. I didn't get to shop too long last time but I'm definitely looking forward to my next trip.

Bigger selection than Michaels, for most craft items. They also have a big selection of decor items, like vases, wall decor, etc, plus the fabric department and custom framing. Also larger selection of silk flowers than Michael's. I'm usually buying jewelry supplies, repair items like glue or cording, or holiday decor. Don't expect to find any Halloween items, just the "fall" category of plain pumpkins and leaves, etc. Their religious framework means they don't stock it, and they're closed on Sunday. They need to move into scanning items, instead of hand ringing everything. That way their cashiers wouldn't have to memorize all the sales and put in all the discounts. That would help speed up the checkout process, because there are always lines of at least 4 people no matter when I go in. read more

Oh my God where do I start for one You can't find anybody on the floor to help you find anything too. All their stuff is cheap. Chinese made garbage made by slave labor, which is funny as you listen to the Christian music playing in the background. I bought a portfolio album to put some comics in the sleeves aren't even held in by the screws they use which makes the whole thing useless. I suggest you just go to Walmart. They have the same cheap Chinese garbage but it seems to work a little better than Hobby lobbies cheap chinese garbage. read more

Hobby Lobby - Had to tape leaflets in place. I'll have to go to Walmart and get a three ring binder. - Art Supplies Near Me - San Marcos, California

LOVE, love Hobby Lobby! They have everything you could want and then more! Service is good, could be better if there more registers open. The selection of crafty items, sometimes it can be overwhelming. But I'm ok with that! The value of the items is really good! read more

SO INCOMPETENT! I went in for a simple item, the sales associate said "No, just because it's on the website with this location doesn't mean it's in the store." REALLY!!! I asked another sales associate, and he took me to the exact item I was looking for. Then I walked up to the check, stand with cash, and the woman wasn't able to count change! What is happening to our society? Too much social media, and not enough common sense! read more

I went in today and there was an associate that made my visit so unpleasant. They were restocking I suppose because they had bins all over the floors in every isle so it was hard to get through and this one lady who I unfortunately crossed paths with sees me trying to get my cart out of the way so she could pass by and she just rolls her eyes at me. I understand she must be in a rush to finish stocking the isles but her body language just threw me off. She was staring me down and rolling her eyes at every customer who accidentally blocked her path. She just looked annoyed overall. She had a fan over her shoulders like those portable ones and was completely out of it. If she doesn't have customer service capabilities then she shouldn't be working in retail. I don't usually write reviews but this one particular time I deemed it necessary. read more

Hobby Lobby - Art Supplies Near Me - San Marcos, California

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First time visiting a hobby lobby. Went around noon and it was pretty busy. The things I needed were said to be in stock at the store but I found that wasn't true. I found 2 out of the 6 things I needed. The price was good so I decided to pick them up and try Micheal's for the others. When I went to check out, there was 1 register open and I was the seventh person in line, a line that definitely wasn't moving quickly. I ended up setting my items aside and leaving. It's a shame , I had high hopes for the store but it wasn't to be. read more

I've only had good experiences here, but can be easily overwhelmed at how large and spread out all the different items can be. Definitely have variety for anything needed, and the pricing isn't too bad, I feel like everything is always on sale to draw attention to buy stuff in the store. read more

Hobby lobby needs a better system of ringing out merchandise. This whole thing of typing in numbers is taking forever. You have people in there with cart filled to the rim asking questions about prices on every little thing and it takes 10 years to get through the freaking line, I was sitting there waiting in line and they're opening up registers instead of getting all the people who've been waiting there for a long time they're just calling people from the back of the lines. read more

Ordered on line, brought packing slip with all information on it 2 weeks after I received my order. Refund on card used for payment was not "allowed" and store credit was issued. First and also last time shopping with them. Unpleasant and condescending customer service. read more

Great store with a wide variety of home decor, seasonal items, arts & crafts, frames, sewing, hobby supplies, etc.!

I've had a bad experience in front of the Hobby Lobby store in San Marcos... the lady there asking people to sign various petitions called me a Liberal Left Nazi and a fat pig and told me I don't know Jesus.... based on the Trump Merch at her table I'm guessing she's following someone other than Jesus....why does Hobby Lobby allow that in front of the store? No opposing views allowed...? In addition, my two beautiful frames and prints were framed in such an unprofessional manner one literally slipped down inside the frame within two weeks of having the work done there... I say stay away from this place. It's a nice store but I am now uncomfortable going there. read more

Although they are well stocked with supplies, their customer service is absolutely terrible. Asked kindly a service member for directions for what I was trying to find ( poorly marked shelves )- she looked up with a very angry sour face and said "WHAT" as if I had interrupted her..... and she couldn't help me find what I needed. Asked another service member, who had absolutely no clue where to direct me. One check out line for 10 customers! And to top it off- their women's bathroom is filthy and smelly. No will never set my foot in that store again! Rude and unprofessional place! read more

Unfortunately very bad service specifically from the floor employees a terrible and arrogant attitude with this Christmas season they are of very bad character and it is not a way to treat customers like that read more

I am a proud crafter! And am so disappointed that during Covid they took coupons away! Come on! How can you do that? When money is tight and crafting is a healthy outlet you take away coupons! As for the store it's usually clean! The manager up front never seems happy or helpful! Even when the line is long she just stands there and tries to act busy She's not jumping in to help or speed up the line- definitely not a go getter type of manager! read more

Hobby Lobby - Christmas already out in July ! Wow - Art Supplies Near Me - San Marcos, California

The service is great, employees are always helpful and cheerful. IThe store is really well organized. The Holiday seasons are extremely busy and my opinion is that they do the best they can to take care of the customers! Sometimes there is a very sweet lady outside who is helping to fight human trafficking by donating her time and the donations from the Trump stuff.. I love the San Marcos location!!! read more

I love Hobby Lobby and (usually) everyone that worked there but today (!) was a crap show! Lines were loooong, very looong, and I was fine waiting but saw up ahead a customer with a basket FULL of Christmas decos , again okay with waiting until I realized that our line had been lapped by all of the other registers two times!! They then opened a new register one lane over and split the line, again we were lapped by the 10 deep customers in those lines. I walked out of line to the front and NICELY mentioned to the woman up front (Debra) what had happened and thought she might see if she could help move our line along by maybe getting help with wrapping the delicate items in the fill cart ahead or opening another register for us, but NO! She proceeded to question me about "who opened another register, it wasn't me!" I SOFTLY reiterated my statement and she came back biting my head off saying "it's the season, can't you see" and a few other rude and offensive remarks directed at me (yelling for everyone in line to hear). As I walked back to my place in line everyone behind me gave me a thumbs up and clapped for me. I've never been treated so rudely and abruptly by anyone at Hobby Lobby. Sadly, the customer in front of me had 62 skeins of embroidery thread to be counted and separated then one item got left out and had to be re-rung. For the length of time I spent , and everyone else was spending waiting, it might have been nice to hear a nice word come from an employee's mouth about being an appreciated customer! By the way, Debra went to the man with the FULL cart and instead of helping to wrap and pack his things picked up a few things and admitted his purchase. One woman behind me decided to leave at that point. read more

SNOBBY LOBBY!!!! Im a PROFESSIONAL ARTIST, I spend tens of thousands of dollars a year on art supplies. Although you'd never know it by how Im treated in this establishment. Every time I make the mistake of attempting to shop at this store, Im quickly reminded exactly why I swore Id never go there again. They are so rude and judgmental towards anyone with brightly colored hair or tattoos. Im hovered over from the moment I walk in the store and it doesn't let up until I exit. There methods of loss prevention far exceed accepted industry standard to deter theft. It seems like a prerequisite for employment to be condescending. The worst time a non-uniform employee pretended to stumble and forcefully fell into me and grabbed my purse and ripped it off my shoulder and dumped it on the ground and began berating me about how I was going to jail and what a scumbag I was. With the entire contents of my purse spilled on the ground, two more employees in uniform came up to inventory the contents of my purse. after 5 minutes of scrutinizing my property they discovered that I had no items in my purse that belonged to the store, even though I was innocent, I got no apology. The employees just stood over me as I embarrassedly picked up the mess of my belongings from the floor, and with tears in my eyes stormed out of the store. Sadly this wasn't the first time ive stormed out in tears, and it wasn't the last either. Id love to say this was an isolated incident, but this is the standard of treatment in every snobby lobby ive been to in 5 different states. Its absolutely ridiculous how badly they profile potential shop lifters and how excessively physical and dramatic the employees become and in my case totally unjustified. The fact that im always innocent does nothing to improve my treatment. They are so forceful to protect their merchandise that I can't even purchase any items because I am so traumatized by my treatment that I refuse to give the franchise even one dollar of my money! My car was recently stolen and I just went to liability only, so now I have to walk, hobby lobby is 3 blocks from my house. there isn't a Michaels with in walking distance. So out of desperation I keep attempting to get what I need there, to no avail. if not for covid id be picketing snobby lobby every chance I got! read more

Hobby Lobby - Another person being discriminated against by snobby lobby, dont be black and into arts and crafts! RIDICULOUS BUT NOT SHOCKING - Art Supplies Near Me - San Marcos, California

Love Hobby Lobby always have . The only real craft supply store left foe us crafters . Michaels is a lost cause since it was bought out by a Private Equity company. No One has a better selection florals and fabrics and the Yarn Oh my love the yarns they carry at Hobby Lobby . Store is clean and welcoming Always helpful staff to answer any questions. Check out staff always friendly and kind read more

This place! If I went every day, I would find different things I need. Thankfully I don't go that often. But, they always have what I'm looking for, at a decent price, and with employees willing to help me find it! read more

I try and I try to like this store....but just can't. There is no such thing as a quick stop for a roll of tape. The lazy manager only opens 1 or 2 lines (one of which is also a return line). There are always 8-10 people waiting in each line while the manager stands at the front of the store watching over the 2 tellers and pretending to be busy while talking to other employees. Also, Every return (even if it's under $5) has to be approved by the manager. . Really? I give up. read more

Spoke to Aaron the customer service manager about a safety issue on the floor near return register. It was a loose metal pole that had popped out of its connector and was hanging with sharp edges exposed. There was an elderly man using this pole to hold onto, not safe at all. Aaron showed no concern about a temporary fix or sign to inform customers of this safety hazard. When I worked retail, this would ha e been an immediate concern and addressed promptly rather than disregarded. Hoping no one gets hurt, and next time the safety committee meets they discuss temporary fixes until a maintenance can fix properly. read more

I love Hobby Lobby. I could spend forever in there just getting ideas for decor. They have awesome stuff and are a must for holidays. That being said zombie apocalypse extremely disappointed they don't do Halloween. I understand why, but they are serving the public and not a particular demographic of belief. Halloween is fun and not worship. Whatever, I'll still shop there cause it's just a great store. read more

I'm writing today about an experience I had with an employee but in general this store has super long check-out lines. Like at least 10+ people deep which is always discouraging. I've yet to find the perfect time to come where lines are short. This morning left a bad taste in my mouth and I left pretty upset. While I was looking for some things I had a lady basically come and reprimand my 4 year old daughter for moving around the ink pads. She must have been watching her for a couple minutes because she stormed over already knowing what she wanted to say about her moving things. I've seen this employee before so maybe she was having a bad day but it seemed uncalled for. She then got in front of where we were looking to start reorganizing all the ink pads as she gave us a lecture. It was embarrassing and unnecessary. She could have waited until we left the area but she wanted to prove a point. Another customer nearby overheard her whole speech and actually gave me a look like "Woah" because her lecture was a little extreme. As we were leaving the store another costumer came up to me and said, "Look how good those girls are behaving." To which I replied, "thank you for saying that because they were just yelled at by an employee." Just a bummer to have employees who think it's ok so step in and prove a point to toddlers. I took my business to Michael's in Vista where I was greeted by 3 super kind employees which made up for the morning experience. If you're reading this, hopefully you have the option to choose another craft store. read more

I stopped here to return a couple items 2 wks ago. it has been busy when i was last there (November) so i alloted 30 minutes for my return. I was in line for ONE HOUR to make a return. Do you really think all your customers have this kind of time??? Also, your poor cashiers are using a very antiquated system. Punching each item in by hand, and having to check the newspaper for sales!!! Really????? It takes them FOREVER. Then returns, having to locate each single item and circle it with a pen and initial it. Really????? You are treating your staff poorly. UPDATE your system. This is not a small one store boutique. This is a chain!!! Give your poor staff a scanning gun and fix your issue!!!! It's absolutely ridiculous what is happening in your store. I counted 13 people behind me in my line. In the other lines, at least 10 people, perhaps more. Your customer service sucks. read more

Super bummed Hobby Lobby no longer offers the 40% coupon off one regular priced item. Most items here are usually discounted but it was nice to have that coupon because there's always at least one thing in the cart that isn't on sale. I usually download the coupon while I'm waiting in line with a cart full of stuff but couldn't find it any where on their website today. The cashier later confirmed they did away with it this month. Boo! At least I was able to get my baking odds and ends. As a bonus, even found a large piping tip organizer that I was in desperate need of. It was a sweet find but would've been sweeter with that 40% coupon. read more

I am obsessed with Hobby lobby ! They have everything !!!! I stopped by yesterday to get some home decor for my pantry and laundry room. Of course I found what I needed because their displays are so easy to navigate. All of the wall decor was 50% off! If you have a wedding, a birthday, a holiday, or just want some crafts for your kids - this IS THE PLACE. I even come here in a me day. It's so peaceful and check out is always quick. They're so sweet here and I love how they are always a step ahead. If you want to shop for Halloween in July / not a problem. Shop for Christmas in August - no worries. I'm telling you- this place is amazing. read more

Have never been disappointed with the variety of merchandise, quality, and value in this store. Their employees are always helpful and appropriate. Tonight, just before closing we got exceptional service from Marisol in the art and framing department. She is the kind of diligent employee any business would be lucky to have. read more

I love this place but not as much as my wife. There's tons of things available to purchase for your home or your hobby. It's organized and associates are always willing to help you out. Prices are reasonable and he selection is massive. I like that parking is always easy. Just wish I didn't come here as often as I do with my spouse. Though our house is now updated in terms of rustic/chic, my bank account has taken a hit. Thanks Hobby Lobby =( read more

Always love shopping here. You could literally spend hours! Great 50% offerings every week.

My wife and I were shopping in the Hobby Lobby in San Marcos, Texas today and I would be remiss, if I didn't mention one individual for her sweet and helping attitude. Her name is Elisabeth and she works in the Paint Section. It warms your heart when people in this fast pace world we live in, still care about customers they deal with on an every day basis. Elisabeth should be commended for her dedication to her job. Dennis and Suzy S. read more

What a beautiful job!! We recently had a picture reframed. It is large and needed expert care. They are very skilled and gave it extra attention to the perfect colors to blend in with the picture. Very satisified with their work and will have more fone. read more

Fun place, but only so many things to keep a guy's attention. This was the grand opening week for the long anticipated Hobby Lobby. While there wasn't a lot of fanfare, there seemed to be an unusual number of 50% off items. As far as prices, most had outrageous original prices with some type of sale discount ( 30%-50% off). A few items has no discount, which I suspect will be the next items to go on sale next week. What actually interested me most was the odd bathroom configuration. Ass-gaskets were installed OUTSIDE the stall. Grab one, then walk in.. I guess that's better than installing the toilet paper roller on the outside, but still. - They really need a lounge for the guys to sit because guys were stuck standing around on their cell phones waiting for their better halves to finish shopping. Not fun. - Nice cool place to go on a sweltering day. - Remember, if it's not 50% off you're paying too much. - Online coupons are $40 off one item ( Must be a full priced item) read more