Ordered some helium balloons on-line for a friend's Bachelor party. So glad Carlsbad/La Costa could fulfill the order and exactly as promised by the next morning. Great deal for 12 helium-filled balloons for $12. They put the completed order (with a great plastic clip in a separate room for you to pickup. Also they have your order on a board in the front of the store to confirm it's ready! What's sad is that I live in Encinitas and the city of Encinitas banned any helium balloons in the city. They also banned gas powered lawn mowers and weed whackers. So Michael's Encinitas CANNOT sell helium-filled balloons. read more

This store feeds my creative soul. I love coming here and going up and down the aisles, whether I'm seeking inspiration or on a mission to find specific items for my creative projects. My modus operandi is to search the website first to get ideas or to see if what I want is available in-store. Even when I order online and then drive over to pick up my purchases, I end up roaming the store to see, What else do they have? Staff is friendly and helpful. Prices are competitive. The shelves are well-stocked with a wide range of products in numerous categories, and I can't recall ever leaving here empty-handed or uninspired! read more

I needed help framing some artwork and had been searching around for about a week before trying the Michael's at this location (La Costa shopping center). Melissa and Josh helped me out and they were great! Very knowledgeable and excellent work. They listened to what wanted and helped make it happen start to finish. Great job! Thanks again to Josh and Melissa in the framing dept. read more

I've done several framing projects with Melissa in their framing department. She is fantastic and has a great eye which helps give a great result. The store is always fun to go into and there are tons of great deals. I'm glad this store is in our 'hood. read more

During my visit, Michaels staff was present and working on keeping the store organized and easy for customer to navigate. I really like the class schedule posted near the entrance as it draws the interest of both novice and expert creators of 'stuff.' Great selection of stuff and fantastic sales going on right now. read more

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I stopped in to this location to get a ballon for a family member who had been in an accident. The two girls at the counter were the absolute best, so helpful and thoughtful and I really appreciated it. Excellent customer service. read more

Brought in an old b/w photo print for custom framing. They charged me $560. The framing took 2 weeks later than promised. They ordered the wrong size matte. When I finally went to pick it up, the photo had "ripples"--like waves. It was not mounted flush to a backing before framing. I asked them why they didn't dry mount it. They said they don't do that, due to the age of the print. I asked them why didn't they tell me that before they took my $560. No answer. They offered to add more "backing". I went back a few days later to pick up the print. There was very little difference. Now the back cover was wrinkled, like it was slapped together. I felt as I didn't have much choice but to bring it home as it was--it was a unique print and probably hard to replace. Live and learn. read more

I LOVE this Michael's! They are clean, organized, and always have great clearance items! They're fake plant section is huge and makes me feel like I'm walking through a tropical jungle. They have a great framing section with a staff member always ready to assist you! The staff is very knowledgeable and happy to plan or discuss an ongoing project! This is truly my one stop shop for beads, paint, tie dye and T-shirts! Michael's almost always put out a weekly coupon! So make sure to check the news paper before you go shopping. If you forget to check the newspaper talk to a checkout clerk and ask them how you can sign up for a Michael's account. It does not come as a credit card, it stores all your receipts, and gives you access to the latest coupons! The staff at this store is particularly great at signing up regulars for this awesome program. read more

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I went into this store to have a picture framed & Melissa Edwards, Framing Manager was so helpful! Not only did she help me professionally but I left my phone there. She found it and placed it in a secure spot until I realized what I did. I will definitely return for the wonderful customer service & trusting employees! Thank you Melissa! read more

This place is all about the Christmas Craft for my students. I usually do not visit Michaels until around the holidays, but when I do, I know exactly what I need! I am always on the look out for those foam Christmas ornaments that the children can easily put together and decorate. I picked up a pack of the little owls and the Christmas reefs that they can make and hang on their trees. They were all 50% off so I was a happy camper. The items were a little hard to find for me, but a young lady helped me locate them. There were a lot of people here during my visit so the lines were long. I was a little disappointed that they did not have all the register opened so the main line moved quite slowly. On a good note, once I made it to the register, they lady who rung me up was quick and friendly. Thank you Michael's for being there when I need you. read more

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Brand new Michaels in this great shopping center! It's very large and has a huge variety of everything! Great prices too! The store is well stocked and organized. HUGE variety of coloring books and adult coloring books. Great selection of Christmas trees, with a really inexpensive price. The place was packed the line looked like a 15 minute wait. Staff were friendly, overall great store will definitely be back. read more

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Nick at the cashier was very friendly and professional, he told us what isle to look in and what not overall I really appreciate his work and I reccomend you to this store read more

Had some frames done for a few water color paintings that are now hanging in my office. They did a great job helping me with colors for each painting, about a week later they were ready for pickup. Very happy. read more

Michaels - Custom Frames !! - Arts & Crafts Near Me - Carlsbad, California

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Been to this location about five times in the last six months. As an artist (painter) who dabbles in making jewelry, flower wreaths, sewing and calligraphy; I come here because they have it ALL! If I don't know where something is, the staff are always willing to help. Customer service is superb at this location. Even during the holidays when this place was packed, the staff were still helpful, pleasant and the long lines went by quickly. Great location with plenty of parking. Stocked well for everything creative. Amazing customer service!! read more

One of the better organized locations if you are a Michael's fan. On this occasion, I needed help finding organza gift bags and an employee walked with me to the location. (usually it's hard to find assistance at other locations). And the aisles are a decent size even with the general floorplan that tries to cram everything together so that a normal size shopping cart would never fit! I'm on the Michael's email list that provides additional promotions and savings, but it does get old very fast, with one email EVERY day. ugh. So I opt out and then eventually resort back to opting in when I need to plan for a big project or event. Still not a big fan of the company, but this location is better than others! read more

Love this Michaels! Very organized not cluttered like Encinitas! Friendliest and most helpful staff...ever!!

Make sure they scan & credit you ALL of your rewards & coupons before you leave. Don't just trust the app. I just spent $75 on a bunch of stuff & realized my $5 reward card was not counted towards my purchase & it expires in 2 days. Went back to ask them to credit my account for the $5...I even said they could give me a $5 coupon instead if that was easier. They told me they wouldn't honor it, can't give me a gift card & I just have to spend more money to get the reward!!! So annoying!!!! Bad customer service! read more

Michael's opened Thursday Oct 27, and we have me there : Thursday, Saturday Monday and today Nov 1st . Looks like this will be our new favorite destination walking stop. We have purchased hair accessories , crafts projects , toys and Halloween decorations and house hold everyday items. I'm so loving this store and the Staff is outstanding . Today Cas made our day. Thank you Michaels For moving into to our neighborhood !! read more

Michaels - I got this doll for my birthday today. Allison words" I love her" - Arts & Crafts Near Me - Carlsbad, California

This is the best Michaels location in north county. Not only that, but Kristin is wonderfully helpful and has great customer service. Thanks Kristin! Additionally, Shawn in framing was incredibly helpful and gave my partner and I excellent creative ideas for large, unique pieces to be framed. Blown away by our time here today. Thanks Shawn! read more

Store was neat and organized. The staff was so friendly. Checking out was such a great experience due to the friendliest employee! Will always come to this location! read more

Beautiful brand new Michaels in the area, but do we really need two about 5 miles away from each other?!!? This location has all the same stuff the other location in Encinitas has, just some smaller aisles and they also have a classroom type setting where you can do birthday parties and stuff like that! So cool!! The downfall is that when they have a line of 9 people deep (I counted) they only had 2 cashiers that both took their time and just really made the kids get antsy. read more

Everyone was helpful there and while they did not have as wide as selection as items as I would've liked, I found enough of what I wanted. Great for party favors and event decorations. Great selection of jewelry repair and jewelry making supplies. read more

A couple days ago, I was having trouble with a return. The very nice sales associate called the manager over to help us. I believe the manager's name was Kelli if i remember her name tag correctly... Immediately, Kelli had a tone and a bad attitude with the sales associate. I was uncomfortable for the employee trying their best to explain the situation. I had a good shopping experience but this interaction with the manager does not make me want to go back to this store as it is not as welcoming as I had believed prior to this experience. read more

This Michaels is generally more organized and easy to navigate than others in the area with a good product selection. I have been disappointed a few times though when it was impossible to locate some staff to help me find something and once was told by a staff member that she couldn't help me when I asked for framing advice/support. read more

Michaels sort of lost me as a customer after Hobby Lobby opened up in San Marcos. The Michaels Encinitas location was always a wreck and the service was beyond terrible so I had to be extra desperate to step foot in there. So understandably, it took me awhile to visit this new store even though it's a stones throw away from the house. I was pleased to find that this new location was clean and nicely organized. The staff while still not overly helpful, they at least smile (on occasion). I'm convinced that it's their company culture where they don't stress the importance of pleasantries and good customer service. That's unfortunate for a company and generally, a person. Don't you want to be happy and pleasant to be around? Even when you're in the workplace? This year, I needed to update some of the floral items in my holiday decorations and some of the items that I use in the scenery of my Department 56 village. And if it wasn't too chaotic in the store, I'd look at art supplies for the little one. Since I was in the area, I thought i'd stop in to check it out. What did I have to lose? The small floral Christmas picks that I was looking for was pretty empty but given the time of year, this is expected. Most craft stores start putting their xmas stuff out before Halloween! Ugh. that's a topic for another day. Next on the shopping list was art supplies for my little one. She has just begun to dabble in painting so decided to pick up a few canvas' that she could paint and give as gifts to family this holiday season. They had many to choose from and they were in packs (and on sale!) so this was a huge win. I planned on getting 8. I also spotted a rolling cart in mint (http://www.michaels.com/mint-lexington-3-tier-rolling-cart-by-recollections/10503531.html#q=cart&start=2) that fits in with the theme of my daughters' playroom. It was a good find because it holds all her art supplies so we can just roll them out when we need it. I ended up buying another one in white to store all her activity/busy bags that we rely on when we're out at restaurants, running errands and on long road trips. We store this one by the door so she can grab one on the way out and toss it back in when we return. It doesn't go with the decor of our home -- but neither does the abundance of toys and stuffed animals she's accumulated in her 2.5 years of life. ; ) So, overall. Our visit to this Michaels was a success and I'm willing to put this store back on the list of stores I'll visit when working on one of many projects. I just know I won't get the great service I get a Hobby Lobby. Maybe...hopefully...that will change. read more

I had to see the manager Missy about an issue with my purchases regarding my coupons. I thanked her numerous times for her help. She was so incredibly rude and cold. I ended up paying more... and her response is that I should have looked at the receipt . That's why I brought everything back! I'm super disappointed by the way I was treated. I love Michaels! It's my home away from home. I will go to the one in Encinitas for now on. read more

This Michael's in La Costa is the BEST! It's very clean, organized and generally have most items in stock. Sharon is my absolute FAVORITE person to ask for help because she is super friendly & knowledgeable. Keep up the greatness LA COSTA Michael's ;) read more

This past weekend I received fantastic service in the framing department. I felt the gentleman helping me was knowledgeable and made suggestions that really were excellent for the project I was working on. He also got it completed SAME day! I will defintely be coming back with more pieces to frame soon! read more

I love this location, it's clean, not crowded, and everyone is very friendly. Special shout out to Shawn in the framing department. I just spent about an hour with him and he was nothing but helpful and nice. Keep up the great work! read more

This location is great. I have been there several times since it opened and Linda has to be one of the nicest and most helpful. I'm always disappointed when she is not there. I love their art section most. Shout out to Lilly and Margaret as well :) read more

Great store if you can find what your looking for . Just don't ask a employee as they point and say it should be over there. Management should walk into a Home Depot or Lowes to see what customer service looks like !!! read more

Great store...clean and organized! I enjoyed working with the Aaron Framing Specialist on my projects! I will be sure to return for additional framing projects and recommend my friends & family to go to them. read more

This is one of the nicest most cleanest Micheals I've ever been to. The OCD in me love how they had the ribbons perfectly lined up color coordinated. Other micheals I've been to give me a little bit of anxiety cuz everything is out of place. Good job everyone at this store! read more

Good and friendly sales staff like Elizabeth, was negated by the manager's poor customer service. She had to apologize for her manager's attitude. The manager, Margaret, was rude to us and made us feel like crap instead of apologizing for placing products in the wrong spot. It's our second time there in a matter of days but the experience was the same. We're done with this location! Stay away from this location or this manager if you want to be treated with respect!!! read more