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    Party Bus Express

    3.1 (108 reviews)
    Open Open 24 hours

    Services - Party Bus Express

    Party bus rentals

    Party Bus Express Photos

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    I booked a party bus for a bachelorette party, and while everything seemed fine initially, the experience turned into a major disappointment. Six days before the event, I was informed that the wineries I had carefully selected wouldn't allow the party bus on their premises. Although inconvenient, we were able to pivot and choose alternative locations. On the day of the event, the problems really began. The driver showed up at the wrong address and then blamed me for the mix-up, claiming he had called when he had only sent a text. He also asked for his tip upfront, which felt unprofessional and uncomfortable. Throughout the day, he continuously disrupted the experience. He stopped the bus on the side of the road multiple times to falsely accuse guests of vaping, despite there being no evidence. He stopped multiple times, took wrong turns despite us tracking the route on a map, which delayed our schedule by at least 30 minutes. After arriving at the first location, he started pressuring us about the timing and reassured us that we were still on track. At the second location, even though I had confirmed we had enough time, I received a text at 5:16 PM stating we needed to be back on the bus by 5:15 PM to avoid overtime fees. I quickly gathered everyone, but we were already being charged. The driver demanded $250 in cash for overtime and wouldn't continue driving until it was paid. I had to take 20 minutes out of the event to speak with the company on the phone and explain the situation. The condition of the bus itself was unacceptable. Ripped cushions held together with duct tape, no running water, blown-out speakers, and frequent interruptions due to the driver's incessant calls and accusations, which kept cutting off the music. This experience was frustrating, stressful, and far below expectations. I would absolutely never book with this company again. Edit: To address response. You can't text someone and tell them to be on the bus a minute before said text to avoid overtime. There was no "complimentary" upgrade. We paid $700 for a bigger bus just for the conditions to be as shown in the photos. Second edit: The company texted me one minute after the time we should've been on the bus which is evident in the screenshot so no amount of "1 hour and however many minutes" changes that fact. I should've been earned an hour before. We would've made good timing had the driver not stopped and taken the routes that were proposed. The constant affirmation of "you will be able to do your planned schedule in good timing" was a lie. The company originally told me the bus would be $2500 for a bigger bus over the phone. Then at the last minute seeing the distress they caused 6 days prior to the event, they settled with a $700 upgrade cost, so once again it was not a free upgrade, we paid. Do not use this party bus company, there are plenty of better ones on the island.

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    2 years ago

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    Cadit E.

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    2 years ago

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    1 year ago

    Even if this is my uncle's party bus company i still believe its worth the price depending on the type of us and time!

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    2 years ago

    HIGHLY RECOMMEND getting one if you are thinking about it. Driver Lillian was so sweet and overall everyone had an amazing night.

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Our driver, Lillian, was great! Arrived early and made sure we had what we needed at all times. Fun bus and good company to work with.

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    Page 2 of 3

    Ask the Community - Party Bus Express

    Review Highlights - Party Bus Express

    Our driver Lillian was an absolute delight and a true professional that really made our experience.

    Mentioned in 8 reviews

    Read more highlights

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    Imperial Limo Worldwide-Luxury Car Service

    (11 reviews)

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    We travel alot (or at least we did before the virus) and we were looking for a new reliable airport…read morelimo service, as our old service had became very unreliable. For this trip we also had a 6ft snowboard bag to transport to the airport. I found this Imperial Limo service on Google search, after passing over a few pages of companies that wanted me to book on-line. I hate that. needed to speak to a human being. The person I dealt with on the phone answered on my first try, was very professional, the procedure (emailed confirmations and 15 minute early arrival at my house and a text when they arrive) was also very professional, and they remembered on both legs of the trip to use a large SUV that accommodated our snowboard bag + 3 suitcases. (We've had other services show up with the wrong car - when we had specified about needing a big car for the snowboard bag - and we have to make a flight!) Our return flight was re-directed to EWR from LGA and the time was changed. No small thing, but the driver was there at EWR when we arrived and he was wearing a suit! The car was clean and he knew where he was going. And he was a super-nice guy. So we will be using them from now on. Totally recommend.

    Rip off I was going to use them for my daughter's prom but I changed my mind. If you are looking to…read morebe scammed. Jack was who I spoke with. He is very greedy and unprofessional. I booked them after 9Pm Everything was finalized after 11:PM. I canceled the next day at 9:00am The next morning but Jack refused to cancel the order. instead of him understanding that his services was no longer needed for the 15 min ride at $335 pick up and $335 for drop off. $335 each way. It didn't make sense the location was so close to my home the price was not worth it. If there's no traffic it could take 20 mins total for close to $700. he refused to cancel and he became rude, he was eager to say he was still going to charge the credit card. since I booked it at night there was never a 24hr window but I canceled in the morning. The services was going to be for the evening. 6pm drop off and 11pm pick up. There was not a no call no show but he was saying he would use that to get paid if I try to dispute it. He is professional when getting your money but if you change your mind he will go out of his way to be rude. He made my daughters prom so stressful. Greedy company book elsewhere. This was Friday 6/2/2022 booked Saturday canceled 6/3/22 Monday 6/6/22 jack posted payment to the credit card. Just greedy

    Party Bus Express - partybusrentals - Updated May 2026

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