I just picked up my car and I was so happy. The service was great and the staff were accommodating…read moreand very nice. They made sure that I was taken care of and answered all my questions. Thank you so much. Lori

I have had to deal with Wheaton GMC quite a few times now and every time I have been extremely…read moredisappointed with their service. I'm writing this review today because they have yet again failed to provide anything close to good service. After getting a recall notice for my car, I booked an appointment online with them specifically stating the reason as this particular recall. Once I arrived for my appointment they informed me that they didn't order the part for this recall and it would be another 10-12 business days. I hadn't heard from them for 10-12 business days so I called again to check the status of the order. They informed me it was on it's way and should arrive in the next week. I again did not hear back from them that week so I called AGAIN and was informed that the part hadn't even been ordered. During this time (over a month), I have not been able to have anyone in the passenger seat of my vehicle due to the potential risk from this recall. I am extremely disappointed in the service at this place of business and would not recommended it to anyone. UPDATE: After receiving my complaints, GM was very responsive and made sure my part was in within 2 days. They definitely made the effort to improve their customer service and I really appreciate their initiative.

We had a wonderful experience at Saskatoon Auto Connection. We were in the decision process of…read moretrading in our truck or making some needed repairs. After test driving a wonderful vehicle and also considering trade in value and repairs we decided to maintain our current vehicle. Every step of the way the team was transparent and easy to talk to. They did not try to sway us in one way or another, just provided the facts. Each of our truck repairs was completed with great communication and providing information. I felt assured we were making informed choices and I was provided updates every step of the way. We will certainly utilize Auto Connection in the future.

I brought my vehicle in to have the driver's side door window installed. I had already supplied the…read morereplacement window. During the repair, I was told that the window regulator was broken. I do not believe that conclusion was adequately supported. The original window had been shattered, but the regulator itself appeared intact. There are also repair instructions available for this model showing that proper access to the regulator requires removal of the exterior door panel. My concern is that the repair was being attempted without removing that panel. I personally observed the work being carried out this way. I tried to explain the procedure I understood to be required, but my information was dismissed rather than considered. With an uncommon vehicle such as this, it is entirely possible for an owner who has researched the repair to have useful information about the procedure. I would have appreciated a more collaborative approach, particularly before concluding that an additional component was defective. The interaction with the technician also became unnecessarily dismissive. I was left with the impression that the focus had shifted from determining how the repair could be completed properly to defending the original assessment. Ultimately, I had to drive home in the rain with the driver's window completely missing and the replacement glass sitting loose in the passenger area. I was particularly concerned about the safety of transporting a large piece of glass in that manner, especially in the event of a collision. My concern is not simply that the repair was unsuccessful. Repairs do not always go as planned. My concern is that I observed an attempt to complete the repair without removing the panel necessary to properly access the regulator, while the information I provided about the procedure was dismissed. I believe the situation could have been handled much more professionally by reconsidering the repair procedure, verifying whether the regulator was actually defective, and ensuring the vehicle was left in a safe condition before I departed.

After shopping for tires I wanted and specifically telling the advisor I did not want to go smaller…read morewhen I got the tires installed I found that they were smaller absolutely would not take anything there to get done as apparently they do not listen to the customer.

great people,they are very professional and fast ,great price and great location ,extremly…read morerecommended

Amazing service. They went above and beyond. I would not hesitate to return or recommend this…read morebusiness.

Horrible, absolutely horrible!! This is the first time I've…read moreever gone to a business and left thinking, "I need to tell as many people as I can to avoid this place". But after my experience here, I only hope that I can save someone from the horrible service that carbuffs has to offer. I had my vehicle scheduled in for a detailing and shampoo (cost $155). I was told on the phone to bring it in for an 8:00 appointment so upon arriving at 7:50 I was a little surprised that no one was there to greet me. I was far more surprised though that at 8:10 there still wasn't anybody there to greet me! Not a good start, but I still had faith in them . . . . I asked when they expected to have it done by and the employee estimated around 2:30ish I hadn't heard any word on my vehicle by 4:30 so I called to check on its status. They informed me that it still wasn't done but that they'd have it done by close. At 5:45 while I was on my way to pick it up, they called to let me know it still wasn't done but that they'd have it done by noon the next day. No problem, I can still roll with all of this. The next day I called to see if it was done at 12, they say yes. I go to pick up my car at 1:00, it's not done!! - "Come back in an hour". I'm not impressed at this point but I still have faith that when I finally do pick up my car and calmly explain my experience to them they'll maybe throw in a free air freshner or knock $10 off the price. So when I come back to finally get my car at 1:30 I do just that, explain my experience. The response I got was "It's a process that can't be rushed so they can't do anything about it" (They did however offer a discount if I paid with cash - Anybody out there work for CRA?) The problem was that the process was clearly rushed because when I got my car back, it came with wet seats, wet mats that were hastily thrown in the trunk (not installed as they should have been) , and windows that were streakier then when I brought it in. A week after the fact I was left with a vehicle that because it wasn't properly dried smelled like a bag of wet rags and had to take it to a separate car washing service to get the job done properly. All around I was completely shocked at how much they didn't care about the inconveniences that they caused me at every turn and more so at the terrible job that they did. Save yourself the money and headache and DO NOT GO TO CARBUFFS, it is a joke of an operation!

poor to devastating customer service, in past 5 years service has gone from average to completely…read moreunacceptable. repeatedly tried to charge for services not provided or booked. Strongly advise anyone to use any other tire service in Saskatoon other that this Kal Tire location.

I've been dealing with Kal Tire (Idylwyld location) for a few years, and have always appreciated…read moretheir competitive pricing and reliable, timely service. Today I was amazed. I took a vehicle in for a tire leak repair (with tires purchased from a competitor before I started dealing with Kal Tire). When they called to tell me it was done, I asked what the charge was and was told there was none. I would (and do) recommend Kal tire to others every chance I get. In a world where the term "customer service" is becoming more foreign by the day, a company like this is a real treat to deal with. Thanks Kal Tire!

would not recommend Lawson Auto Center. I originally had my…read moreshocks and struts replaced at Lawson Auto. Unfortunately, my experience there was not positive. When the shocks and struts began causing problems again, I chose not to return to Lawson Auto because of my previous experience. Instead, I took my vehicle to a shop I trust, where they diagnosed and repaired the issue. I then contacted Lawson Auto regarding the warranty on the Monroe parts. They have been very reluctant to honor the warranty for the defective parts, despite the issue being related to the parts themselves. In the end they only paid me $500 of the $700 for the warranty parts. In addition, I felt I was spoken down to and treated dismissively as a female customer from the owner. The overall interaction was unprofessional and disappointing.

I had no heat in my 2007 Chevrolet Equinox. Went to Lawson Auto Service without an appointment the…read morefirst working day back after Christmas. They were obviously busy. Harvey (the owner) said they would get to it today and give me a call. Turned out to be a clogged heater core typically $600-$1,000 to replace. Harvey said he was willing to do a chemical clean and flush for $225.00 that had a 90% success rate but no guarantee. The flush did the job and the Equinox is pumping out more heat than ever before. Total bill $224.00. That is not the best part, the shop is normally open 8:00 a.m. - 5:30 p.m. Harvey worked on my vehicle until 7:30 p.m. so that he would have it back to me same day as promised. Incredible service, great attitude, and lowest cost for that repair you could possibly find. A new customer for life!!

5/5 Customer Service 3/5 Cost…read more5/5 Time Yet another windshield that needed to be replaced in second car. The price tag was about $30 more then Collision Auto. However, significantly less then 5 of the quotes I received. The service is always above par with Adesa. As with any good sales. They promised to have it done in one day, but instead; had it completed in under 5 hours. Excellent Service.

I initially brought my car to Canadian Tire and needless to say that was a huge mistake and a…read morenightmare for me personally; after 2 days, $500, 4 new spark plugs, and me being stranded on the highway (after them saying it was fixed), they still had no idea. Now to the good part...Idylwyld Auto Service/ Joanne and Steve. Not only were they able to get me in quickly, they were courteous, had great communication throughout and were soon were able to diagnose and fix the engine problem in less than 24 hours at a reasonable cost. Overall, Joanne and Steve are so amazing; once I got it to them my stress levels came way down. I'm definitely going back to them in the future if I have any other issues and I HIGHLY recommend them if you have car issues. They're honest, don't overcharge and very patient (as I was late picking up my car). Seriously. THE BEST!

Booked an SGI Appointment With this Mechanic Today…read more SGI Mechanic, 140 $ (20 Above City Average) Friendly Voice on Phone. Recommended by Ivan at Sutherland Auto. (Ivan comes highly recommend elsewhere) http://www.newstalk650.com/blogs/brent-loucks/know-a-good-mechanic