Screwed up my maintenance charges from the get-go, made multiple errors repeatedly (overcharged and…read moreclaimed my bank had rejected my last payment, which was not true), took months and multiple follow-up emails/calls to get an answer to a simple question about renovation, totally unresponsive. They're the worst. I'm seriously thinking of moving because they're so awful but I hear from friends in other co-ops that all these management agencies are terrible!

Is it irrational to expect a response to an email within a week or maybe two? Well, 7/13/24 was…read morethe last time my email was responded to. Poor look on their behalf. Truly unprofessional. To add insult to injury, service requests opened via their portal are closed regularly, with no feedback--head-scratching practices to say the least. I'd like to know what qualified VNYPM to earn the right to manage my building's services. Their predecessor's communication was impeccable. Let's see if the senior partners reach out indicating that my email address was flagged as SPAM, again. That was the claim back in August 2023.

Terrible experience with this company. They listed an apartment for 2500. After applying it took…read morethem a week to respond. The realtor came back and said they approved me but now wanted 2950 because they were adding a washer/dryer. I refused as I might as well pay for a delivery service for 10% of the cost. 1 week later they come back saying they changed their mind and were now offering for 2600 With no washer/dryer. I eventually caved because I liked the neighborhood (Apt was a bit rundown but I was willing to suck it up). Then the realtor says they approved me for the second floor apartment that is identical to the one I saw instead. I asked when I could view and they said the tenant refused. But the realtor said mgmt was amazing and you can trust them. My spidey sense was going off full alarm bells. No way am I signing with no viewing with these folks. Now reading the reviews I'm so glad I ran! I will watch out for Alma Realty at all costs.

Worst management company n the history of renting!! Fire…read morealarms going off for no reason, front of building disgraceful- no landscaping, torn up driveway, no heat or hot water during January, hot water always going out, garage door always broken.

Great management company and Kathy is a Gem. They also have some of the most sought after…read moreapartments in Prime Astoria.

30-17 34th Street (one of TK's buildings), is fuming with smoke. The old boiler is broken and needs…read moreto be replaced. We are unable to even have our windows open. They need to replace the boiler.

Astor helped me find the perfect apartment. We've been in that apartment for a year and a half with…read moreno negative issues whatsoever. Nicholas was able to provide the result we needed. Working with him and the landlord was a solid, positive experience. The whole process went quickly and smoothly. They work with many types of landlords who have their own way of doing things. Finding parity between landlord and potential tenant can be tricky. This was well managed and we had a seamless experience. As my fiancé was going through cancer treatments, her/our living requirements and situation changed dramatically. We needed a safe, accessible, clean, modern apartment that would facilitate her recovery. The list of needs were rather imposing. Astor still found us the place that met our needs. I base my review on how Astor Realty via Nicholas conducted business. It was friendly, professional, and produced a highly agreeable result. Thanks again! We are very happy and will be calling them again as we look for workspace.

I've never used a broker for an apartment before,(I always thought they were a little... well you…read moreknow, ) Nicholas' performance on helping me find a place made sure I'll alway use a broker from this point on and it'll be him. Nicholas was professional and direct to the point. He showed me a place that was perfect for me. He had numerous places to show and I found the one I wanted. Astor Realty gets 5 stars! Thank you Nicholas.

I've been renting from First Management Corporation for over 10 years and I'm happy to say that I'm…read morepleased with the service I've received. Jimmy Demetriou, President, always takes time to reply to my calls and emails. He is always willing to help the tenants in the best way possible. It's nice to feel free to communicate with the management office and the President and know they are there for you. I want to thank Jimmy Demetriou and his staff for making my years at my apartment stress free and enjoyable. Thank you and all the best to all!

For 8+ years, I have lived under an inconsiderate old man playing the electric guitar connected to…read morean amplifier. He doesn't have floor covering, which the management has failed to enforce, and he plays his TV at night above my bedroom after 10 PM. You would think they would have done something about it after more than 50 emails I sent to them. At least impose the monetary fees we all signed up for in our Building Rules. But no, not First Management and their utmost incompetent management. If they do not do anything about it either way, at least they will get my review. At this point, my only options are either they go bankrupt or I sell my property to recover some of my peace of mind. They are so deficient that my money is on the former. Besides that, the whole condition of the building is pitiful. The more than a year with no laundry room. The fetid smell coming from broken sewage lines that take weeks to get solved, The constantly broken elevator, and like that, I can go on and on and on. My friends think that my landlord is lousy, well, the landlord is me, and I feel like I'm renting; no, no... I feel like I'm living in city housing buildings FOR FREE!

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

Building Equity Management was hands down our best building manager it in thirty years. Friendly,…read moreCourtious, Responsive. As a tennent there has never been anyone better. Highly Reccomend.

Wolves Den has been my Property Manager for few years now. I have found them professional,…read moreaffordable, assessable and responsive. Any issues along the way were dealt with in a professional manner. They work in lockstep to resolve any tenant issues or vacancies in a timely manner. As an owner, one should always keep an eye on your property. That being said, Wolves Den has allowed me to do that with a level of ease. I recommend them.

We hired Wolves Den property management services for our newly built small multi-dwelling…read moreresidential condo building in Long Island City, to provide maintenance services and for the management of our property finances. Unfortunately, we were forced to terminate our agreement in just under two months, due to substandard delivery of maintenance services and the owner's unwillingness to address our many concerns after multiple complaints. To clarify, the super assigned, Robert, was ineffective and unable to perform basic maintenance duties from the onset of our agreement. He was massively inconsistent with the upkeep of our property and often did not clean our building until we submitted our request in writing and even then, we watched him drag around a filthy mop soiling our floors even further. Robert also failed to manage our trash regularly, leaving overflowing trash unattended and he consistently violated NYC Sanitation ordinances placing the trash outside in the morning before noon, instead of at night, after 4pm. We communicated our concerns multiple times (with photographs), but the response from the owner, Nafiz, was to imply that our expectations were too high. He refused to acknowledge our concerns, he was unwilling to reassign Robert to another location and frankly, made no genuine attempts to help us. In fact, when we received a sanitation violation for unremoved ice/snow in front of our building, Nafiz adamantly refused to believe Robert did not safely remove the ice/snow and instead resorted to blame the building residents for the summons. Through it all, Nafiz never offered to visit our property and personally inspect the premises to address our litany of concerns. In the end, we agreed to forfeit any remaining service dates to prevent further deterioration of our property and when we requested to terminate our agreement, Nafiz demanded we sign an NDA/waiver to prevent us from sharing our experience publicly and releasing WD of any potential liabilities. For obvious reasons, we refused to sign and ultimately managed to fully terminate our agreement. For us, working with WD was terribly exhausting and between the overwhelming maintenance issues, the questionable business practices and the severely unsanitary conditions of our building, we felt we needed to help others looking to hire WD, understand what may potentially lie ahead. We do not recommend WD in any capacity.

I agree with Andrew S.'s review; this has been an excellent place to stay on the Upper East Side,…read morewalking distance to both the Met and work, in a fine neighborhood with splendid food stores and restaurants. The photographs are accurate (albeit taken by a skilled photographer), the apartment is well-equipped, and Mr Francesco and his staff have been remarkably responsive.

We spent this summer with AFI on the Upper East Side and everything was great. The apartment was…read morefully loaded with everything we could need and more. Antonio and his team were great landlords. We only had one insignificant maintenance issue during our 3 month stay. I emailed Antonio about it on a Sunday morning and he had a repair man there within half an hour to fix it, you cant ask for better service than that. They were very professional and we had an all around great experience. If you need a short-term rental in NYC I would highly recommend AFI.

Fast Service. Was able to find a place and move in with in a week. Good communication and easily…read moreavailable.

My roommates and I really appreciate this agency, thanks to Eric and Bobby we have a massive…read moreapartment In the heart of Astoria. We are young adults who are pursuing our careers in the city and as society is, we are not taking as reliable adults which makes it difficult to be accepted on a lease. But this agency made it possible and really helped us through every step! Thank you

Jenny is the best!…read more The most important thing to me in this type of interaction is communication. Of the FIVE Astoria realtors I called, emailed, and filled out forms for, Jenny is the only one who reached out to me. I know the dead of winter isn't the best time to look for a place but... She showed me a couple places I wasn't wild about but then we walked to the other end of the neighborhood to check out one that wasn't on the market yet due to renovations. We met the building owner that day. I signed a lease soon after, and she was there helping throughout the entire process! Highly recommended!

I'm surprised to see the glowing reviews on here of Jenny. It feels like we're almost talking about…read moretwo different people. I met with Jenny during a recent apartment search, which was in the first week of the month (specifically, we met on the 3rd). I was seeking an apartment for the following month. After showing me one apartment that I didn't love, I felt like she pressured me to like it more -- telling me how perfect the landlords were, how I wouldn't find anything else like it, harping on features that ultimately didn't matter to me. It was incredibly awkward, and I found myself repeating that it's simply a matter of preference. It turned out that this was one of two apartments she had available at the time; the other was in a completely different location than where I had wanted. After this, she told me that I had started my search for an apartment too late, and that most apartments for the following month were already rented by now. As someone that was needing to find an apartment during the busy summer season, this was a stressful thing to hear. I ended up quickly finding an apartment with the next broker I met with. More importantly, though, were the vast number of apartments that became available throughout the week and the month. (Of course it wasn't too late to find a place on the 3rd, how could I have believed this?) While I don't like writing negative reviews of people in the neighborhood, I'm posting this in hopes that anyone with a similar experience will take it with a grain of salt. There are so many apartments in Astoria and in NYC overall. Don't let anyone rush your search. An apartment is a personal and important decision. And most importantly: your options are not constrained, regardless of what you're told.