This is my go to place . Customer service is excellent, very helpful & line moves faster than…read moreexpected. Never had any kind of bad experience coming to this ups store . Thank you for all of your hard work.

Not the best at receiving my mail at my mailbox. Not too happy. Too small of a location. Long…read morelines most days. Stairs makes it more difficult getting in and out

Amazing Business and good working people who work there. They usually welcome you and you would not…read morehave an issue dropping things off.

Not a friendly place the day before Christmas Eve. The service was ok, but it wasn't easy to…read moreextract information on which package would be best for us.

My regular guy retired on 5-24-25. It is going to be a real ish show from now on. Uniforms…read moredelivered was supposed to be signed for. They forged my signature and dropped the box in front of my door in a black plastic bag. Opened the bag the box is soaking wet and smelled like vinegar. Took it back to the post office the next day and explained to the supervisor, it was delivered signature required I never signed and presented her the box inside the plastic bag. She whispered to the teller "those are MTA uniforms" then tells me they had an entire shipment of boxes that came to them wet. Yet instead of sending them back and saying it was damaged in transit they decided to send them to me. Because of my connections I called another post office and had them run the tracking number and I was told "someone signed it as if they were you and they spelled your first name wrong" . Isn't that a federal offense? The supervisor sent it back "refused" so, now I have to call the uniform company and tell them what happened and let them know to look out for the damaged box and to resend the uniforms to me once they receive the package. I have so many horror stories from this post office including my income tax check never made it to me and it was cashed. IRS did an investigation sent me another check. That one was cashed too but, yet it made it to the post office both times. I'm over them.

Had a package routed over here (or so the tracking said - this is 10302). I called them up after…read morethey closed, and the guy on the phone just couldn't be any nicer. He looked everything up for me, and tracked down my package to make sure it wasn't actually stuck at the sorting center like the online tracking said.

Staff is consistently helpful and so friendly. I actually like going there for Amazon returns!…read moreGreat service.

We stored our luggage here after a cruise through the Bounce Luggage company. Bounce has mixed…read morereviews, given that they use third parties for storage. However, we trust the UPS brand and this location has stellar reviews. Our experience with them proves why...such amazing customer service. Friendly, helpful, and trustworthy staff behind that counter. While we had no shipping needs, we witnessed their expertise and competence as they guided other customers. You're in good hands!

One of the employees behind the window is straight up hypochondriac. Heavyset lady. She's paranoid…read moreof Covid, won't touch anything with a stamp affixed to it that requires licking, despite that theory of transmission being dispelled a year ago. Sits there with gloves, mask, and face shield, and is very snippy with customers. I saw her yell at 3 people while I was in line last time I was in. Two of them yelled back. Generally, post office is rather slow, and often unreliable for receiving packages. But this location is clean, at least. 3 stars because it's much nicer than the hell hole I used to have to go to in Brooklyn.

If you're looking for the definition of incompetent, this is exactly where you'll find it…read more I came in on a fine Thursday afternoon to drop off a package with a prepaid USPS shipping label that I had purchased through eBay. I patiently waited in line, and when it was finally my turn, the experience was honestly unbelievable. The associate behind the counter attempted to scan my label 4-5 times and couldn't get it to scan. No problem -- things happen. She then proceeded to manually enter the tracking number into the system. While doing so, she was simultaneously carrying on a conversation with her manager/another associate about "lawyering up" over something and giggling throughout the conversation. I'm all for a fun workplace and employees having good relationships with their coworkers. That's not the issue. The issue is when that conversation takes priority over actually paying attention to the customer you're servicing. She entered the tracking number multiple times, apparently couldn't locate it in the system, and then simply told me that the label was invalid and that she couldn't accept my package. I was standing there watching the entire process thinking, Wow... seriously? The frustrating part is that she never seemed particularly interested in figuring out what was actually wrong with the label. Instead, after a few attempts while being distracted by her conversation, the conclusion was simply, "I can't take this." Maybe the label was the issue. Maybe the system was the issue. But the way this was handled made it impossible for me to have any confidence that either was actually checked properly. I walked out with the same package I came in with, despite having a legitimate prepaid shipping label, and had to find another way to get it shipped. Man. What a life.

This is where I go to pick up my packages. They are most of the time busy & overwhelmed! They need…read morehelp actually! Stuffs are very helpful & understanding! It's also pretty much clean & organized!

You seen one Post office, you've seen them all. This particular Post Office is in close proximity…read moreto my house, I'm all about convenience. The line moves pretty quickly, Im in and I'm out...

Stone and his crew did an amazing job for us. The job was complicated and they were efficient and…read morethoughtful. This was my second time using this company.

We have used White Glove for a number of moves and have been fortunate to work with Stone and his…read morecrew the last couple moves. They are thoughtful, incredibly hard working, skilled professionals who go out of their way to make sure the move goes as smoothly as possible. We are lucky to have worked with them and will continue to use White Glove for future moves. The best.

The most vans and trucks available on Staten Island. Service is good and it's at a gas station so…read moreyou can just fill up there when you are done. One of the best u-haul locations on SI.

Only positive experiences at this UPS location. Ive been to this location numerous times and…read moreactually plan on going tomorrow to pick up yet another package. Being able to have all of my UPS shipments held at this location so I could go and pick it up is convenient for me especially if its a valuable shipment. I also mostly rather have my shipments held here because what happens often (verified by a few drivers) is that the tracking update will say something like attempted delivery and it'll be rescheduled for another day when I was clearly home all day in the first place. Now I could cut all that down and just go the UPS facility, show my ID, and boom instant relief from getting my stuff. Their hours are a bit strange. Wish they would open earlier for customers but I'm sure there's a reason for that. They are open late though for those coming home from work. Until something terrible happens I will keep on visiting this place!

The drivers that deliver from this location are complete morons who consistently lose/steal your…read morepackages I've had over $2000 worth of packages lost and or stolen due to their incompetence and when you call to complain you are told by the office that the drivers are not to bright which is obvious If you try to call customer service you are outsourced to a third world country like the Philippines UPS has become a crappy company beware unless you like aggravation and incompetence