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Parsons Septic

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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Godinez Septics - Very friendly and fast team!

Godinez Septics

(33 reviews)

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

DFW Septic Services

DFW Septic Services

(2 reviews)

Needed someone to handle the maint of our system. I wasnt the higest fan of the company that dod…read morethe install of our septic system, so when it came tome for service/pumping i called these guys. They did what they needed quickly and efficiently. Hard to complain about that.

Frankly, I'm surprised that I'm the first to write a review here…read more I called DFW Septic back at the end of Dec. 23. Our septic had backed up and overflowed and after handling all the damage control we needed someone to come and pump. Now, a little background here. I have experience working with contractors and handymen on 2 continents, and I have been fighting the Yelp battle for good service for over a year now, whilst I tried to get my house ready to sell. Also, keep in mind that this was the last week of the year, and most businesses were shutdown for the holidays. That being said, and this is going to sound funny, but it was the people who pumped my septic who gave me the best customer service I've ever received. No joke. Andrea (who handles the appointments over the phone) was warm, personable, and SO very considerate. She said they were pretty well booked, but when I explained my emergency, she somehow managed to fit me in just before the weekend! She kept me updated every step of the way. When Austin (hope I got his name right) arrived, he was the ideal of what everyone who hires a contractor hopes arrives at their home. He was on time, courteous, professional, friendly. He dug up the holes without any complaint. (Which wasn't easy, as I was his fourth customer of the day, and there were roots like you wouldn't believe.) And he chatted with me like we were old friends while he took extra time to rinse out the effluent tank. They really are just a small family, business, I found out, who own the truck and decided to go into this line of work after their own septic 'refunded' on them. TLDR: All in all, DFW Septic did everything right, and I only wish they were in a different line of work, so I could call upon their services more often!

Parsons Septic - septicservices - Updated May 2026

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