1. Parsley Exteriors

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Parsley Exteriors

5.0 (1 review)

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1 year ago

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Watergate Roofing

Watergate Roofing

(17 reviews)

SoBro

Let me first start by acknowledging that this review is of the estimate process and subsequent…read morefollow-up as I considered my options. In the end, I pursued another option thanks to a friend's connection that got me a very good deal. I contacted Watergate about some roofing issues at my home that I was aware were quite serious. I had two friends who both gave me a good reference for Watergate. One friend indicated they were they only company he'd dealt with that did not default to recommending a new roof. The other friend shared that they support Habitat for Humanity, a nonprofit I also believe in. So, I contacted the company and requested an estimate. They set a date, and their employee arrived on the day and at the time that was scheduled. As I recall, his name was Max. We discussed my concerns. He did a thorough search of my concerns, and indicated he'd be contacting me soon with an estimate. He provided the estimate within the expected time-frame, which ended up being pretty rare among the estimates I did receive. He communicated well. He followed up multiple times. I will note the estimate was the second highest I received, though considerably lower than the highest. However, in their defense I felt like Watergate was really targeting solving all my concerns. They do offer a financing option. One slight customer service quirk of mine - if I e-mail you, I expect an e-mail response. Both times I e-mailed, within five minutes I got a phone call. If I wanted a phone call, I'd call. This is relatively minor, but it did bug me. It didn't bug me enough to drop a star. Overall, I was pleased here. As I noted, I ultimately opted for another choice but I was impressed by the service here. It didn't feel high pressure at all, though there was intentionality. There's a difference. I love that they work in the community. Since I have two friends who also praised them, I have to still give them a thumbs up. While I didn't choose Watergate this time, I was impressed enough that I would still call them again should future work be needed.

Found these guys last summer when I was rehabbing one side of a duplex I own. I had them do a…read morecomplete re roof on said duplex this year. Great job!@ Very thorough and professional work. Will use again!

DWC Restoration

DWC Restoration

(3 reviews)

In 2011 a tornado damaged our slate roof. The roof was over 100 years old. Realizing that slate…read moreroofs were not common, I let my insurance company pick the company to replace it. They picked DWC Restoration (now DWC Roofing). The sales person was friendly and worked well with the insurance company. The first problem was an employee took the scrap copper home (about $600 worth). I raised a fuss and they brought it back. Next, the copper they put on for the ridge caps looks like copper foil. I am glad I had them bring the copper back, because I had the material to prove the new material was not the same. The slate matched nice when they were done, but they never repaired a copper gutter. They said afterwards they did not know how and sorry for your luck. Years later, we had damage to our plaster ceiling. The flashing around the chimney had been leaking. One of the pictures below is an icicle that formed between the chimney and the rafters! That is when the nightmare began. DWC would not answer emails or phone calls. I had to go back through my home owners insurance to apply pressure to get the leak repaired. 4 months later, DWC sent someone to repair the chimney. I had to help the repair because DWC was too cheap to send more than one person. I had to repair the inside plaster damage myself. To add more problems, years later a piece of slate broke off the top row of slate. I went to replace that piece of slate and discovered the crew never put on the last row of slate!! I had to repair the slate myself because DWC had let me know that their slate roof only had a 2 year warranty and they would no longer support repair of the slate. Amazing that some companies warranty shingle roofs for 20 years and DWC won't warranty a slate roof more than 2. Anyway, when I went to repair that piece of slate, I saw there were gaps in the top row of slate. I did not bother going back through DWC, since the home office never would answer my calls. I went back to the insurance company. The new DWC salesman contacted me and sent two great employees that finished the job. Luckily, I had kept the left over slate and they used it. Unfortunately, now I have plaster peeling where water leaked through the gaps in the slate that I will have to repair - because DWC does not stand by their work.

DWC did a great job on our new roof, completing it in 4 hours! The job looks great and the clean up…read morewas amazing! Eric is a personable, professional project manager. His attention to detail was impressive. Thanks for a job well done!

GreatGutters - Completed Gutter cleaning

GreatGutters

(8 reviews)

HORRIBLE COMPANY TO WORK WITH. They're scam artists....that's why they refuse to accept credit…read morecard payments and that's why they refuse to post their address anywhere. Great Gutters was asked to fix my gutters and metal flashing. They billed me $171 for the work, but nothing was done. They spent less than 10 minutes on the job and screwed one screw in the gutter. They never bothered to fix the metal flashing that was hanging down. I told them that the job was fixed correctly. They ignored 10 messages from me, and missed 8 different appointments to fix the job correctly. After over a month of blowing in the wind, the metal flashing finally broke off. When they finally came out a 2nd time to fix it, they did nothing other than rip of the remaining piece of metal, then billed $135 for repairing the SAME gutter I already paid them to fix, $100 for a siding repair that THEY damaged with their own ladder, and $20 for a soffit repair that wasn't done. They then called me numerous times from SIX different phone numbers harassing me for payment for work that was never done. Now I have to pay $200 to a different repairman due to damages they caused.

I can't comment on Great Gutters services because they never showed up to do the work…read more Arrangements were made (and confirmed) to come out and clean my gutters (residential). Obviously I provided my address but also provided my cellphone number just in case they needed to get a hold of me. I understand that there are circumstances beyond one's control that prevent people from fulfilling an arranged/agreed upon service, but I have NEVER heard back from them. So far it has been over a week. No apology. No attempt to re-schedule (not that I would). Nothing!

Parsley Exteriors - vinylsiding - Updated October 2026

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