We high recommend Sterling! Thank you so much for helping us with our pressure issue during the…read moreholidays! The guys that came out were Professional and efficient. They Have previously dug a well for us on another property. Another excellent job . Thanks for your help and great customer service! Don't hesitate to contact this team!

We had a great experience with Sterling Well Drilling. Cathy was extremely organized and helpful…read moreand Paul proved to be knowledgeable and professional in all of our dealings with him. We experienced an emergency situation when our well ran dry, and Paul responded by coming out to assess the situation hours after we called. Whenever we contacted Sterling, Cathy either picked up the phone or called us back within minutes of receiving our voicemail. Cathy also gave us accurate and detailed information about the charges we should expect, in dealing with the unpredictable nature of well-drilling. We are especially grateful to Paul for clearing his schedule to help us in our emergency by drilling our new well the week after we called him, even though his schedule was full. He and his crew were knowledgeable, professional, personable, efficient and good-communicators. When the well's yield appeared to be low, Paul calmly explained our options going forward and patiently gave us time to make our decision on how to proceed. We are now the proud owners of a working well and we highly recommend Sterling Well Drilling.

I called Chuck at Ferris Pumps to do a Water Flow Test and a Water Quality Test. He came out the…read morevery next morning and did the flow test. He was very professional, polite and very courteous. I needed these tests done because I'm selling my home and needed then for the closing. He gave suggestions to improve the water productivity and also offered to have the buyer call him with any questions they may have. The Buyers did end up calling Chuck at Ferris Pumps and he answered all the Buyer's questions and resolved any future issues that may arise. Chuck was amazing and I recommend him to anyone who has well, pump, purification issues or just needs Water Testing done. Chuck has been doing this a long time and has great knowledge of well systems. Thank you Chuck for the time and efforts you put in to my job. You are truly appreciated! N. H-B.

From the owner: Since 1992, our pump service professionals have helped residential, commercial, and industrial…read morecustomers throughout the area. Don't forget to ask about our protection plan when you call us for our pump services. We'll assist you in every way we can w

in the process of selling my house caster determined I needed an upgrade to my well. Never had any…read moreprevious issues with the well. but They are supposed to be experts, right? So at a cost of 4500$ they installed a bunch of equipment. shortly After the sale went thru. The new owners had this equipment removed and received a substantial credit for the removed equipment. I had to finance the upgrade and I am still paying for it.

After speaking with Robbin Castor first, he told me he was busy but he would come down at the end…read moreof the week, But he didn't show up. I called him the next week to find out if he was coming and he told me to leave my number on his business Phone, still no call. So we tried several times and left a message at least 5 times and he refused to call back. One would think that if he didn't want the job he would at least be honest and say I'm too busy and cant do it. Not just ignore a customer. As far as I'm concerned that's a man that just doesn't care and he will never get a good recommendation from me. I give him a 0 rating but I this rating system won't let me Bernie

Very fast response time, quick diagnosis and repair, Tyler and Jackson had things taken care of…read moreimmediately. Great company.

As a fellow local business owner (Foundation Homes of CNY), I've thought long and hard before…read moreposting this review. I'm sharing it to warn other homeowners and industry professionals. I had a long-standing relationship with Amber Wells / Amber Water Pros that was, for years, very positive and professional. We worked together on numerous projects over multiple years totaling hundreds of thousands of dollars. They also installed a $40,000+ well/water treatment system at my personal residence. Until this dispute, I had no issues with Amber personally or professionally. What happened (documented): On or about September 12, 2023, during excavation for a water line, Amber's excavator struck and severely damaged an underground electrical service wire, causing loss of power and significant disruption. After investigation, it was determined the damaged line could not be practically repaired and a new line needed to be installed. Licensed trades (electrician + sitework for excavation/re-trenching/backfilling) completed the repair/replacement work for approximately $3,900. Throughout the repair process, Amber and I stayed in communication and it appeared we were aligned on the resolution. After receiving the final invoices, Foundation sent Amber a formal letter on November 7, 2023, documenting the costs and stating they would be deducted from Amber's outstanding invoice. Amber received and cashed the check, then requested additional documentation to submit to their insurance carrier, so we reasonably believed the matter was settled. Months later, Amber's insurance carrier (Selective) contacted me about a claim related to the same damages, which I understand was ultimately denied. After that denial, Amber filed a summons and complaint seeking $3,900, as if the prior offset/payment had not occurred. Amber also filed a lien against my personal residence (which was improper and later removed by Amber's counsel). I then had to engage counsel and attempted to resolve the matter amicably, but those efforts were unsuccessful. The dispute went to arbitration, and Amber was ultimately awarded the original balance. My understanding is that Amber prevailed largely because their contract controlled and my November 7, 2023 letter did not contain the legally required "accord and satisfaction" language. Bottom line: While $3,900 is significant, I don't understand the actions taken here--especially given the earlier acceptance of the offset (cashing the check and requesting documentation for an insurance claim) and the subsequent escalation after the insurance denial. In my view, it was not handled reasonably and it was not worth destroying a long-standing relationship. Takeaway: Document everything, confirm responsibility for damage in writing, keep invoices/photos/communications, and be crystal clear about dispute resolution terms before work begins. For more information: amberwaterprosdispute.com

Jim and Carmela were a pleasure to deal with in our time of crisis when our well ran dry. We had…read morebeen in contact with numerous other companies (25 in total), and all either denied us help, or were booked out over a year. We we're so grateful when we called and received a timely return call, and an estimate just a couple days later. We we're most grateful to him and his crew who came so far away from their region to help us. Within a week they were at our property drilling, struck water within 6 hours (~160 feet for us), and the following day dug out 80+ feet of earth, placed all the piping, buried everything, and connected everything. Two days total and we had clear running water! Couldn't be more grateful for them!

Very responsive using FB messenger. We found them on FB Hector page. As a new home owner local…read morerecommendations are so valuable. Carmella and Larry Utter are small town owners providing an invaluable service to their community. Would definitely recommend!

Fixed us up when we came home to no water, very trustworthy and knowledgeable and reasonable priced.read more

From the owner: Keller's Well Drilling is a small water well, pipe line & a drilling services company in Watertown,…read moreNY, since 1969. We are a family business with more than 40 years of experience in residential, commercial, and industrial service. Feel free to call us today for more specific information. We are looking forward to serving you.

My wife and I contracted with O'Rourke Groundwater Developing, and were pleased with the end…read moreresults. Specifically, our property is relatively high and posed some obstacles early on, however their skills, perseverance, and overall methodology in meeting the challenges at hand, produced a beautiful well. Therefore, it is with sincere gratitude and without reservation, I post this review. Sincerely, Brian Jude Loiacono

The owners are great. We've used them for fracking and for other things. They came out on…read morethanksgiving one time to help us with our pump. Couldn't say enough good things about this company I would recommend this company to anyone that is looking to have anything done with their well!