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    Frank's Basement Systems

    Frank's Basement Systems

    (29 reviews)

    So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

    We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

    Dale Randall Contracting

    Dale Randall Contracting

    (7 reviews)

    BEWARE! Josh Vanderpool and Dale Randall of JV Contracting are scammers. I needed a repair to my…read moreroof after a neighbor's tree fell on it. They quoted me $9,500 for removing and replacing the broken tiles. Two of them worked for less than 6 hours, used a single roll of the cheapest peel and stick roofing material you can buy (supposedly put over a "snow shield" which is just a thin sheet of metal from what I can tell). When I asked for an itemized list of labor and materials they told me that they have to pay $77K a year for a special license to work on asbestos tiles and that they really needed the check ASAP for payroll. I looked it up after the fact and there is no license that cost that much! I deeply regret paying them.

    Dale and his crew did extensive repair work on a house I own that was built…read more in 1870. The scope of this job included an ridge beam, rafters, decking, soffit, gutters. The original construction of this house was not up to the current acceptable standards , and therefore would not be up to code. Dale took photos, and did a live video walkthrough of the attic area so my husband and I could see the problems , and what was needed to repair this structure. My husband is a licensed general contractor. This job which was a large construction project was done professionally, and in a timely manner, as we were needing this completed before the northeast weather. Yes, we would recommend Dale and his crew to anyone. Kenneth , Dawn Lebbon

    EcoSpect - waterproofing - Updated June 2026

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