We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

Great company. Set up the appointment to have our sani dry unit checked because it was leaking…read morewater. The company that put it in wouldn't honor the warranty. We called here they came out on time. The guy that came out was really nice. Cleaned it up and its working great!

From the owner: We are focused on high-quality solutions for all your wet basement & crawlspace problems. Our team…read morehas been expertly trained in the use of all our industry-leading products, such as our WaterGuard perimeter drain, our high-volume sump pumps, and our self-draining SaniDry dehumidifiers. If you have noticed a moldy smell or if your basement floors feel damp, schedule a free in-home estimate today.

Couldn't agree more with the 2 reviews complaining about pushy sales techniques and complete lack…read moreof transparency on the quote. I asked for a breakdown of cost by material and labor - was told they cannot provide because labor is mixed in with cost of equipment? That's bs. And my quote dropped $7,000 in less than 30 minutes when it was becoming apparent I would not bite at the original $34K estimate for basement waterproofing. And they definitely pressure you to make a very hefty financial commitment in a short amount of time. I don't doubt that they do quality work; I just don't trust that I'm not getting taken for a ride on cost.

They do not honor their contracts. They will waste your time and then fail to do the contacted work.read more

I contacted Comprehensive Mold Management to obtain information regarding mold we had in our home…read more We had another company come and do an assessment but their assessment showed excessive readings and gave us an extensive estimate for resolution. Ken Bird came to our home and showed me how false readings can occur when you put the meter near metal. He found no high readings in the area where I was told was excessive moisture. He gave us honest feedback and resolutions that would be a fraction of the original estimate. I teach "Creating an Exceptional Customer Experience," and Ken met all the criteria. His honesty was refreshing and saved us thousands of dollars.

The team of Andrew and Ed did the job of 5 or 6, traveling up and down the stairs. They attached…read moreour bathroom exhaust vent, and systematically cleaned and treated mold in our attic. They also added much needed insulation, as we were losing all our heat on the 2nd floor! Mark & I would gladly recommend CMM!

I contacted John Geer, owner of Top to Bottom due to extensive damages completed by another…read moreconstruction company. Would give this company 10 stars, if possible, for the following reasons: Mr. Geer, owner and sale contact was extremely pleasant to deal with. No nonsense, job assessed, contract clear, on time, closely supervised and worked along with crew, knowledgeable of requirements, codes, and specific areas of construction, treated crew well and created an extremely positive experience during the chaos of home repair. This company is family operated and consists of skilled workers, some family members, who have been working together for decades. The entire team works well together and greets you each morning. Job is completed carefully down to the smallest of details. Each crew member takes pride in their work and has high standards towards repairing your home. Extra care was taken towards my home and property. Crew often arrived at 7:30 am and worked on several occasions till 7:00 pm. I was informed of each step needed at the start and end of day. I was provided with photos and descriptions of each transaction regarding the major construction to my home. Communication exceeded my expectations as well as the outcome of the job. Highly recommend this company. You will not be disappointed.

They are absolutely unreliable. I have spent months trying to get an estimate and then get the work…read moredone. They didn't return calls, they said they would call back and never did. It came down to them suggesting I had time to find someone else. I saw them in my church bulletin and wanted to honor the ad, and they didn't have any integrity.

These guys have one system they sell ... Inside with garbage plastic in the walls…read more Most basement water issues are external and should be solved externally with appropriate grading. If all they want to sell you is an internal system, then they're frauds

In my opinion and based on my experience. This job was done very poorly and I am not convinced…read morethat my problem is fixed. The floor is finished unevenly. I don't recommend this company. Do what you want tho. You have been warned.