1. Bianco Plumbing & Heating

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Auburn, NY

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Bianco Plumbing & Heating

3.5 (13 reviews)

Services - Bianco Plumbing & Heating

Plumbing inspection

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5 years ago

Exemplary! Quick to answer, reasonably quick to arrive, and very quick to diagnose and resolve our plumbing problem! Highly recommended.

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3 years ago

Had a clogged/backed up shower. It was my only shower and needed fixing. They showed up right one time, fixed it fast, cleaned up great.

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Halco - Halco Trucks

Halco

(14 reviews)

The person who fixed our water heater was friendly and competent, the work itself was good…read more However, the customer service and communication was terrible. We needed a part ordered to complete the repair. We were told it might take a few days. One week later I called back to check and was told the part was still on order, we would be contacted to schedule the service as soon as the part was received. Another week later I called again, the person I spoke to confused the water heater repair with an unrelated appointment for an air-conditioning estimate. I tried to explain that hot water and air conditioning were not related. Finally, several days after the second call, my partner (male) called and somehow, miraculously, the part was "found." He was told it was a "communication breakdown" with the supplier. It was obviously a communication breakdown on Halco's part. We got no acknowledgement that this was problematic, not even an apology for having to spend 2+ weeks with no hot water. Update: Halco has contacted me and I'm convinced this was not their usual service. I appreciate their willingness to reach out and try to make things better.

Have had them do a LOT of work the last 3 years. Was great but not so great recently. First get rid…read moreof the AI! After spending wasted time with that, it couldn't do a darn thing and had to get me a real person who then tells me they can't do something they've done in the past simply because it's not a real big job. It's not a tiny job either. After all we've put in your pockets. Wow. So much for caring about your customers. Will now be looking at other companies for future work.

Bianco Plumbing & Heating - plumbing - Updated November 2026

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