They "special ordered" what I consider a large quantity of landscape materials, then delivered to…read moremy home in two loads due to the weight. The delivery guy sweat right along with me, getting dirty to unload while actually enjoying the hard work. They had a competitive price and THEN deducted for a retired military discount. The delivery was ahead of schedule to support an operational commitment for me as well. They just could not have done any better in this transaction. I'll be back (almost daily). We are minutes from the "orange" big box hardware store, but they are a distant second choice as I choose to shop locally. Thank you Ashland General Hardware team!

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

When I have a project to do, they are there to help out. Someone is always available to answer…read morequestions

I LOVE this place. It's my second time here and kindness is NOT a fluke. It's not Home Depot…read moreprices, but they make up for it by being so helpful and friendly. The store is super clean as well. Thanks for being so great guys :)

Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.

Won't take a return for a defective item that they sold... never was told at purchase that they…read moredon't accept returns, but the woman at the counter made it very clear they apparently do not accept returns of any sort. Go anywhere else, this place is scandalous.

My father bought a mower and we tried to return it within 30 days for a store credit to buy a…read morebetter mower and the management denied us. Husqvarna's corporate policy allows returns within 30 days, but they can't require a retailer to support their policy. The clerk remarked that the model we had bought is a "POS" so even the staff knew it was a substandard mower yet sold it to an 83 year old man. Doing research after the fact, the same mower at Lowes was $400 cheaper and Lowe's stands behind the products and respect customers. Save yourself money and frustration by buying a Husqvarna either through Husqvarna corporate, or Lowe's but not Dazey's Hubbard's

We have had some really good experiences with this particular home depot! Me and my husband…read morerecently bought our first home and were looking for our first washer and dryer. The person in the appliance section was SO SWEET! when the washer and dryer were delivered our delivery team was the best. They were careful, but fast with our new appliances. They had them installed in under 30 minutes, no scratches or anything! We realized the oven that came with our home had a broken heating coil, so my husband took the part over to home depot. While they didnt carry the part, they pointed us to someone that did!

This Home Depot is awesome. Always has a great selection, and the deals are insane! Justin is…read moreawesome! He is always super helpful and friendly. This store is dangerous if you are a hot girl with a wishlist.

We stopped in as tourists in need of a pocket knife. What a unique oddity Black Bird is! You are…read moregreeted in the lot by a 30' tall sculpture of a blackbird with poppin' delts. I was able to find a pocket knife that met what I needed and was amazed by the variety of items in the store. We spent some time talking to the birds, Ace and Betty. The face Ace knew to say Pretty Bird like Dumb and Dumber was great! We were only in Medford for one night, but so glad we stumbled upon this treasure!

I love this hardware store! Every time I am in Medford Oregon I have to stop by to take photos of…read morehuge Blackbird in front of the store! Also they have a whole store just full of things you don't see in other hardware stores. Very fun store to visit!

I purchased a 'drop spreader' for fertilizing my lawn. They…read morehad none in stock so I ordered and waited until one was delivered to the store. When I was informed that it was available for pickup at Customer Service the clerk was unable to find the location of the item. I proceeded to sit back and wait patiently while she looked for the item. About 45 minutes later she finally came back to tell me that she hadn't found it yet! I was appalled that she didn't come back earlier to tell me that the wait would be this long! Eventually she found the item, 'in a place where it wasn't supposed to be' she said.... This happened at about 5 PM yesterday and I observed that customer service was practically abandoned at that time with only one lady who continued to talk on the phone looking away from me 'cuz she knew I'd be an upset customer if she acknowledged me. VERY POOR handling of my situation.. I think I'll try Home Depot next time. Perhaps they'll be better....

This isn't a complaint about Lowe's. I've shopped there for many years with few issues. That said,…read moreSynchrony Bank, the credit card company Lowe's uses has been a disaster! Keeping things simple, I immediately paid off the dishwasher I bought in December of 2025. This was the first time I'd used the card--and the last. A Lowe's employee let me take a screen shot that verified what I've tried to prove to Synchrony and I've included it in my correspondence, I've disputed the unpaid balance three times, but the documented attempts have gotten me nowhere. I'm 82 and never carry a balance, always pay in full when the bill comes in. Now I'm being hounded and my credit rating is taking a huge hit.

I went to the Medford Harbor freight store today. It was the third time in as many weeks that they…read morewere out of an advertised item. I had to go through Kristen's, at least I think that is her name. I try to avoid her when possible, due to her extremely poor attitude every time I go to the store I asked her if they were out of an item while holding my phone out to show her. She snapped back at me what one are you looking for we have lots of those, what one are you looking for. I have started driving to Grants Pass if I need anything from Harbor Freight.

the lady that works there is rude and should not answer the phones. can't be rude nd shortread more

Really great place to get quality tools for a good price! Stop in here for the best deals in townread more