I call it Ace University because I learn so much from the experts who work at Ashland Ace Hardware…read more My most recent project, redoing my cold room pantry, involved mice removal, mold removal, concrete scraping, concrete patching, sanding the shelves, priming both the wood and concrete, sealing cracks, and topcoating the shelves and concrete. Jeff walked me through each step and took the time to compare products and find just the right ones for my needs. When Jeff wasn't there, the other staff members helped me with the same manner of friendly advice. See what I mean? Ace University.

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

When I have a project to do, they are there to help out. Someone is always available to answer…read morequestions

I LOVE this place. It's my second time here and kindness is NOT a fluke. It's not Home Depot…read moreprices, but they make up for it by being so helpful and friendly. The store is super clean as well. Thanks for being so great guys :)

Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.

What gives this hardware store three stars is that it's a small chain. It has a great feel and…read moreyou're sure to find lots of bulk items. Nowadays, it's hard to find a hardware store that lets you claw out your own nails in bulk, but this place does. The downside of this type of hardware store is that it doesn't let you see or choose your own lumber before you buy it, as evidenced by this photo. The quality of the two pieces of fairly expensive pressure-treated wood that I purchased was so atrocious that I wondered if they had come out of the ground from somebody else's yard: cracked, splintered, missing parts of the wood, discolored, and bowed. Definitely give this place a look for hardware and tools; not so much for the lumber.

My father bought a mower and we tried to return it within 30 days for a store credit to buy a…read morebetter mower and the management denied us. Husqvarna's corporate policy allows returns within 30 days, but they can't require a retailer to support their policy. The clerk remarked that the model we had bought is a "POS" so even the staff knew it was a substandard mower yet sold it to an 83 year old man. Doing research after the fact, the same mower at Lowes was $400 cheaper and Lowe's stands behind the products and respect customers. Save yourself money and frustration by buying a Husqvarna either through Husqvarna corporate, or Lowe's but not Dazey's Hubbard's

This Home Depot is awesome. Always has a great selection, and the deals are insane! Justin is…read moreawesome! He is always super helpful and friendly. This store is dangerous if you are a hot girl with a wishlist.

Home Depot is the go-to place for home improvement, but let's talk about their center aisles for a…read moresecond. Is it just me, or does every trip down one of these feel like trying to navigate a Black Friday sale at a flea market? You walk in thinking, "This will be quick," but the center aisles are PACKED with random bins, towering displays, and enough seasonal decor to stock Santa's workshop. Need to push a cart? Good luck! It's like playing a game of Tetris, except your cart doesn't fit anywhere, and the stakes are higher because you're carrying sharp tools and a 10-foot PVC pipe. I don't know if Home Depot is trying to sell me lumber or trap me in a maze of impulse-buy power tools, but either way, I end up leaving with bruised shins, a side of frustration, and three things I didn't need. On the bright side, the staff is usually helpful once you escape the aisle of chaos, and they have almost everything you could ever need--if you can reach it without knocking over a pallet of shop vacs. Pro tip: skip the cart, bring a backpack, and pray you don't need a doorframe or something big. Otherwise, you'll be doing laps like it's a NASCAR track in there!

We stopped in as tourists in need of a pocket knife. What a unique oddity Black Bird is! You are…read moregreeted in the lot by a 30' tall sculpture of a blackbird with poppin' delts. I was able to find a pocket knife that met what I needed and was amazed by the variety of items in the store. We spent some time talking to the birds, Ace and Betty. The face Ace knew to say Pretty Bird like Dumb and Dumber was great! We were only in Medford for one night, but so glad we stumbled upon this treasure!

Overpriced, overpriced, overpriced.... If you have no other choices it is what it is... no one…read moreseems overly helpful.. I stop in about once a year and I am not sure why I even do that **in response to the business owner: I am local.. ammo at Bi-Mart just 1/2 mile down the street is any where from $2-$5 a box less, guns are less.... As an example....**

I purchased a 'drop spreader' for fertilizing my lawn. They…read morehad none in stock so I ordered and waited until one was delivered to the store. When I was informed that it was available for pickup at Customer Service the clerk was unable to find the location of the item. I proceeded to sit back and wait patiently while she looked for the item. About 45 minutes later she finally came back to tell me that she hadn't found it yet! I was appalled that she didn't come back earlier to tell me that the wait would be this long! Eventually she found the item, 'in a place where it wasn't supposed to be' she said.... This happened at about 5 PM yesterday and I observed that customer service was practically abandoned at that time with only one lady who continued to talk on the phone looking away from me 'cuz she knew I'd be an upset customer if she acknowledged me. VERY POOR handling of my situation.. I think I'll try Home Depot next time. Perhaps they'll be better....

Do not purchase there appliances or protection plans . No help with a new Washer purchased 1/22/26…read moreused 6 times not working no help from either entity. Sorry I paid cash guess they don't care they got there money

the lady that works there is rude and should not answer the phones. can't be rude nd shortread more

I went to Harbor Freight for the Black Friday specials. They were sold out of most the drill…read moredrivers that i was interested in and I ended up buying a kit- which is ok, but not exactly what I wanted. They did of course suggest going online for the tool I wanted but I needed it for a project right away. The staff was friendly. The store is laid out well so you can find things pretty easily. I like that their prices are more affordable- it's easier on the budget.

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable