They "special ordered" what I consider a large quantity of landscape materials, then delivered to…read moremy home in two loads due to the weight. The delivery guy sweat right along with me, getting dirty to unload while actually enjoying the hard work. They had a competitive price and THEN deducted for a retired military discount. The delivery was ahead of schedule to support an operational commitment for me as well. They just could not have done any better in this transaction. I'll be back (almost daily). We are minutes from the "orange" big box hardware store, but they are a distant second choice as I choose to shop locally. Thank you Ashland General Hardware team!

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

When I have a project to do, they are there to help out. Someone is always available to answer…read morequestions

I LOVE this place. It's my second time here and kindness is NOT a fluke. It's not Home Depot…read moreprices, but they make up for it by being so helpful and friendly. The store is super clean as well. Thanks for being so great guys :)

Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.

I was on a mission to find screws to fit some antique hardware, which turned out to be quite a…read morechallenge. I spent nearly two hours searching because Dazeys selection is EXTENSIVE--two aisles filled with virtually every size and type of screw imaginable, all meticulously organized in labeled drawers. Throughout the process staff regularly checked in on me and did everything they could to help. Tom and Pete in particular were instrumental in helping me find exactly what I needed. They were patient, knowledgeable, and genuinely committed to helping me solve my problem. Excellent service and a great resource for hard-to-find hardware.

My father bought a mower and we tried to return it within 30 days for a store credit to buy a…read morebetter mower and the management denied us. Husqvarna's corporate policy allows returns within 30 days, but they can't require a retailer to support their policy. The clerk remarked that the model we had bought is a "POS" so even the staff knew it was a substandard mower yet sold it to an 83 year old man. Doing research after the fact, the same mower at Lowes was $400 cheaper and Lowe's stands behind the products and respect customers. Save yourself money and frustration by buying a Husqvarna either through Husqvarna corporate, or Lowe's but not Dazey's Hubbard's

The loaders are disrespectful Do not have manners due to the lack of customer service. I will not…read morebe coming here anymore.

Do not buy anything that has to be delivered. Bought a refrigerator and it came scratched. They…read morealso scratched our floors taking the old one out. Took a lot of time and effort to get new one. And also to get anything for scratched floors. Finally after several times showing up without the new fridge they were rude and scratched floors again. The only good experience was guy in the store that sold us the fridge. Also told us we would get a gift card for the inconvenience and never got that!

We stopped in as tourists in need of a pocket knife. What a unique oddity Black Bird is! You are…read moregreeted in the lot by a 30' tall sculpture of a blackbird with poppin' delts. I was able to find a pocket knife that met what I needed and was amazed by the variety of items in the store. We spent some time talking to the birds, Ace and Betty. The face Ace knew to say Pretty Bird like Dumb and Dumber was great! We were only in Medford for one night, but so glad we stumbled upon this treasure!

I love this hardware store! Every time I am in Medford Oregon I have to stop by to take photos of…read morehuge Blackbird in front of the store! Also they have a whole store just full of things you don't see in other hardware stores. Very fun store to visit!

I purchased a 'drop spreader' for fertilizing my lawn. They…read morehad none in stock so I ordered and waited until one was delivered to the store. When I was informed that it was available for pickup at Customer Service the clerk was unable to find the location of the item. I proceeded to sit back and wait patiently while she looked for the item. About 45 minutes later she finally came back to tell me that she hadn't found it yet! I was appalled that she didn't come back earlier to tell me that the wait would be this long! Eventually she found the item, 'in a place where it wasn't supposed to be' she said.... This happened at about 5 PM yesterday and I observed that customer service was practically abandoned at that time with only one lady who continued to talk on the phone looking away from me 'cuz she knew I'd be an upset customer if she acknowledged me. VERY POOR handling of my situation.. I think I'll try Home Depot next time. Perhaps they'll be better....

1.9 stars. At a service based home improvement store. Well at this store they have lazy workers who…read moretype into the computer that they've filled your order. But it was for a bunch of heavy stuff, so they never actually filled the order. Just made it look like it so they could keep their job. As 5 consecutive times I've went to pick up big loads that we're supposed to be ready and NOTHING. So I sit and wait an hour at least every time. I don't know how the manager of that dept keeps his job. As him and ROBERT were completely rude little babies. Who didn't want to do their job and find my order. 5 consecutive times I've folks these people have misplaced my order for more than 30 minutes.

Really great place to get quality tools for a good price! Stop in here for the best deals in townread more

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable