I've been shopping The Pot Rack for years, and it never disappoints. It truly feels like a cook's…read morecandy store, but thoughtfully curated and easy to enjoy. Erika, the owner, has created something special here. The shop is filled with high-quality cookware, beautiful bakeware, and a stunning selection of exceptional knives and cutting boards that feel both functional and elevated. What stands out most is the experience. Erika and her team are knowledgeable, approachable, and genuinely helpful. They take the time to understand what you need and guide you without any pressure. It's one of those places you can pop into quickly (or linger) and discover something new every time. A true gem in Jacksonville.

It's such a shame that the old owners are gone. The new owner is RUDE. More than rude;…read moredisrespectful, unprofessional, just plain awful. After the Christmas Eve debacle, I decided to give her another chance. Went in willing to pay $20 per dishtowel and I had picked out five. Then I had to wait to ask to find something else, while she chatted with a friend. When she was done, I asked where I would find pot holders and she said "back there". Um, ok, there's no one else in the store. Not sure what "back there" means. That's when I decided to see if the lovely Carefree Buffalo, next door, had something. The dish towels were to be a gift for a retiring librarian who loves to bake. Anyway, I left and found something fabulous next door with a helpful, kind salesperson. So DONE with this place. Two strikes and you're out, lady. This occurred on May 1st, 2026. Crazy lady. I stood and patiently waited while you chatted with a friend. No one was checking out. Someone was standing and chatting with you. She had NO bag in her hand to indicate she had just purchased something. I did not stomp out, in fact, I said I would be back. There were no other customers in the store when I left. You have multiple reviews on how rude you are. It's not the first time; but it is definitely my last. Not only are you rude, but you also lie. I'll be going to The Kitchen Collection in Grants Pass. In case you didn't get the memo, that I got when I was 16: THE CUSTOMER IS ALWAYS RIGHT, even if they aren't. Instead of trying to salvage the situation, you double down and blame the customer and make up a story that "everyone", who wasn't even there, was glad I was gone. Thank you so much for responding. You just proved my point beautifully.

Great service. Very helpful and an excellent selection. I love all the little extras. Like two…read morestyles of spice cabinets to choose from. Lazy Suzans, silverware pull out drawers and more. So many cabinet choices and colors.

I recently ordered an entertainment console and imagine my frustration when I unboxed it and…read morediscovered one of the boards was missing SIX holes! The company I ordered it from offered me a small discount to try and find someone to "fix it" (I'm currently in a dispute with them over the entire situation). I reached out to Cabinet Connection and spoke with Dan who was very kind and told me to bring the board in for him to take a look at. He immediately said he would see what he could do and just a few days later called me to let me know the board now had all the necessary holes. I was so relieved when I assembled the console and the board fit into place perfectly! Dan was very professional, charged me a fair price, and eliminated my stress over a defective $700 piece of furniture. Highly recommend him!!!!

We lost out entire $5k investment within one year after purchasing a Viking range from Ferguson…read moreHome in Medford. It arrived damaged - the oven door never shut properly and grew progressively worse over time. There were many other issues. Some were safety related like spontaneous fireballs when the oven fan would blow out the flame on either of the back burners while propane continued to spew out. So we could not sell it even as damaged in good conscience. When we tried to contact Ferguson to seek guidance in the very beginning they immediately ghosted us and did not return a single phone call or email. We later found out that Viking's alleged two-year warranty does not apply if you live in a rural area so that was that and we eventually just had it hauled to the dump. Ferguson could have helped us but chose not to. My recommendation is to choose anyone but them.

Horrible customer service by the store manager. Very disorganized and poor communication for months…read moreduring the build of our home. Bait and switch sales approached. Promised Pro pricing in the beginning but at purchase time all MSR and no discount. Buyer beware! Took our order to a competitor at the last minute. Shame on u Ferguson.

Ordered a console crecent table, thinking it was cancelled - however, not. Considered return but…read moreNEVER AGAIN as their return policy is costly. I don't know of any entity that charges about half of purchase price to return out of pocket no matter the reason - unless it's a manufacturer issue. Needless to say seriously consider any future furniture item purchase. Amazon touch better

I've shopped at Bed Bath & Beyond for many years and have always found good deals here. I got a…read moreKeurig for Christmas and in searching for variety, Bed Bath & Beyond has the best selection. There's a whole entire wall of different choices and flavors for the Keurig. After Christmas they put all the starbucks seasonal flavors marked down to $4.69 a box- more than half off. Today I picked up some new flavors to try. I've bought cleaning supplies for my Bissell machine here, as well as kitchen gadgets and bath mats- all excellent prices. The salespeople have always treated me well and have been helpful and friendly. I've never had a negative experience here. The store is quite large here, so there's lots to see. My next project is to measure all my cabinets and fit them with the cabinet & spice shelf organizers. The prices are really competitive here.

Joan just completed a home staging/enhancement project for one of my for sale listings and I was…read moredelighted with the way she worked. It was our first project together and we will do many others in the future. Joan performed beautifully and the property presentation was remarkable improved and should sell quickly. Neal Hribar

We have worked with Joan over many projects. Joan is pleasant and professional. She has great…read morevision of the project as a whole, and keeps all details in mind during the project. She is keen to her clients' tastes, needs and budget. I highly recommend Joan E Designs

Bailey, Bailey, Bailey!…read more Great customer service, prices for what we wanted were spot on... and streamline! Showroom is well stocked, customer service is on spot! Kind of hard to find but well worth the effort!

Dave's is the first place popped up on my google so I gave them a call asking for scrap pieces of…read morecarpet (rebuilding cat houses 4 ferals) the women who answered was very nice actually took the time to go check with the others to find out information for me & recommended another place to find what I'm looking for. Just all the way through very sweet for something when I already silly asking for carpet scraps lol. She also said the owner usually does keep scraps but he just got rid of them & they were sorry I just missed them! just wanted to shout you guys out for customer service thanks again !:)

Christian did a fantastic job on my house. They repaired some dry rot, replaced a door, cleaned my…read moregutters, and did a drywall repair. Everything turned out beautifully at a fair price. Highly recommend.

Apex services was awesome! Great quality and service, and also able to work with family needs in…read morethe home with minimal disruption. I initially connected with Apex when a friend suggested I might try using Yelp to find a contractor. Christian, the owner, came to give me an estimate on removing some nasty carpet from a bathroom and replacing it with more appropriate bathroom flooring. I was trying to get this done quickly to better meet family medical needs, so I wasn't too fussy about what it looked like. I described what was needed and he used his experience to suggest what would work best for our situation and he sent me a few pictures of different flooring and edging to choose from. He bought materials the next morning, and had good communication on keeping me updated for his arrival time after the materials purchase. One thing I really appreciated is that he was able to plan the work around elderly family needs with the bathroom. Even though there were other bathrooms in the home, because it was the best bathroom for an elderly person to use at night, he kept it functional between the first and second days of work. Even though this wasn't necessarily the most "efficient" way of working he prioritized our needs. He also kept everything very tidy around the area where work was being done, and was able to keep the hallway outside of the bathroom accessible during the day while he was working. After the work was complete, Christian had me look it over, made sure everything was clean and every last bit of debris from the project was removed from the property, and later that evening sent me an invoice online. It was convenient to access and pay the invoice with a card via a secure payment platform. Christian was also very professional and respectful in all aspects of our communication and working in the house. I also appreciated that he's very clear and specific on what types of work he does and what he doesn't, and his connections to people who can help with other construction specialties. I would not hesitate to hire Apex for other jobs in the future!

Being new to Oregon and finding a little trouble in my new home finding Sean and his staff at…read moreMarble concepts was a godsend. He says what he does and does what he says gold standard customer service from him and his staff I can't say anymore about this gold star company. Jim

My company has used Marble concepts for at least a dozen projects (maybe more) They are always…read morefantastic to work with and the finished product always exceed expectations.

CMC Built has done multiple renovations projects for me. Great response time, Quality work,…read moreCommunication(s), and great rates! Have worked with multiple Project Mangers on different construction applications and sites. Daniel Shipley and Cody Ullom are AWESOME for framing schedule and Drywall (interior finishes, countertops, cabinets.) Lane Ullom taking care of Exterior & Interior painting for my projects. CMC TEAM professional , reliable, & class! I will continue to utilize them everywhere I can. KJCP - T.Cantu

An employee accidentally backed into my building and put a hole in the siding. We did not know it…read morehappened, until they called us immediately and explained what happened. The owner had his team out fixing the damage the same week. Accidents happen, but what impressed me was their honesty and their integrity to get the repair done with absolutely no hassle for me. Owner, Phoenix Animal Hospital