From start to finish Randy and Becky take care of you the customer, you have numerous options for…read moreGranite on site plus Randy and his crew do all the measuring and fabrication! Great experience!

Where do I start! The Granite Mafia is a treasure * Best…read morePrices in area, we went to so many other places. * Becky who does the estimates is a Gem, so kind and helpful * The measurements were done on time and Randy (I think that is his name) was professional and funny in and out before we knew it * The installers were ALL top notch and did a beautiful job, we appreciate how kind, respectful and what a beautiful job they did

Run Away! Don't walk from this Ace Think clearly as you read his own words-later…read moreverbatim--before you make......ANY! commitment . In normal circumstances, be fair to and trust your contractor; keep your eyes on him until proven However, if you trust Tile Stone Ace, your loss may be similar to our loss, $18,000. Lesson #1 Never make a "deposit" that exceeds $1000. It is called Deposit but think of it as an unaccountable, unsecured cash loan You are not a bank. You have no idea of where that money goes Years ago my pool contractor on a Monday berated me for 10% down arrived Friday in a crew cab, tricked out, 1-ton dually--odometer 500 miles--and advised a delay: two buddies and son were leaving for 9 days. They had elk tags for Colorado. At Tile Stone we put down 100% for materials Ace was to supply. Plus 50 % his estimate of labor. He was entrusted with mare than $8000 day 1. Lesson # 2. Insist on a written contract. All liscened contractors are trained by the state. Every contractor knows the law obligates them to give you a contract that minimumaly is the state approved form. Most contactors wont tell you this. Why? The contract gives you greater ability to solve disputes. It allows contators to insert in fine print items prohibited by law. And it appears authoritaties don't care. Lesson #3. Incentize total completion and satisfaction. Large projects can require performance bonds. But these are expensive and incentivize cutting corners. So stick with with 10% down and 85% at completion. Retain the 5% for the entire duration of any warranty. Escrow This money as a good faith gesture. Lesson #4. We spent months locating some Amarone stone imported from Brazil and paid another contractor $4500 for this. We transferred this to Ace and entrusted him with another $4500. Did we ask to be named as additional insured on his plolicy? No. Did we ask His bank provide a prommisory note? No? Well our rock disappeared under the most implauible of stories. Amarone is its name and it may well be in a home in southern oregon--just not ours. What would say of me if I "accidentally " damaged a tuck left in my drive way. Which is more righteous: 1) immediately call him to advise him, discuss with him alternatves for repair and who pays. Insurance follows the vehicle so he calls insurance and we agree what I pay the body shop. Or 2) I never tell The Owner what happened. . Instead I shop around among junk yards for the cheapest bed and fenders. I instruct my staff to remove the new black parts and install a junk brown bed and fenders and spray can paint tjese to black. Tell my staff if they say nothing or your fired. And only AFTER Onwer calls to say "where the hell is my new truck?" Hang up and 3 hours later send an email that says your truck is beautiful, all my fscebook friends have liked my paint job and I knew it best to not disturb you by making any phone calls. Isn't 1 how all of us would have behaved?? Ace at Tile Stone chose 2. *Fiduciary responsibilty is by custom and law implictnin every contract--Ace totally failed us. *Custom and law required Ace to inform us. His weeks long silence was a deliberate deception. Law calls this Fraud. *During his period of silence, his employees were in our home for measuring. We are certain the employees were able to speak. . We heard nothing about the fairy tale explanation that would be proffered after installation of the wrong rock. What better explains this 1) they also forgot 2) they too totally believed they protected us by silence and freely chose to participate 3)duress was applied sufficient to assure the communications blackout. Would a reasonable person say "Yup, 1 is compellinly logical? The Law says 2 and 3 are conspiracy. Which is more logical of the two? To shorten a long story--- ZERO Amarone made to our home. I believe our slab is in another's home. The only question is who paid and how much? an off-the-books cash deal of $4000; or "appraised at $5000, $1500 freight and $500 to fix damage $7000 please." Did he call his insurer? No. And refused to do so. Those pesky adjusters expect real proof not some half-baked story asserting superior and pure motive therefore all Ace's actions are righteous. All others' questions and contrary opinions are automatically invalid. His "great replacement" a stone called gabbro, the most abundant rock on earth. It had been stored stupidly by someone somewhere out of doors, in the rain. The absorbed water turning iron into rust. Discoloring yellows and oranges everywhere and their growth will continue. Wholesale $0 est. Oh, the Ceasarstone? Only 2 of 3 cut. Slqb 3 disappeared with no credit. $1750 gone

These guys did a great job and their prices were lower than the competition. They've got a really…read morewide selection of stone. Scheduling was no problem. The team that installed our quartz countertops and backsplash were super professional. Would recommend.

Mark did an excellent job refinishing our hardwood floors! He was able to flatten warped boards…read morefrom a water leak and fill gaps a previous installer left. The color and sheen match the rest of the flooring nicely. Gave us good advice on products to use to keep the floor in great shape. Plus he is a really nice guy.

Mark arrived on time, worked hard all day and was very accommodating when our schedules changed a…read morebit. He even worked to complete the project when he hurt his back sanding my floor! Hard worker. He is very detailed, which is what you want for this type of work. The end product was amazing...

Robert Flack and his crew are outstanding. The beauty and artistry of his work is astonishing. I…read morehighly recommend this wonderful craftsman and his company.

I had both a refinish and extended hardwood flooring into two other rooms. Robert's crew did an…read moreoutstanding job of laying the new floor and refinishing the old floor to match perfectly. They were totally professional in doing their tasks. They will do my two bedrooms in March.

They're not interested in customer service. They're just interested in you buying the flooring…read more There is no follow up and they don't really tell you any information regarding their products. Save yourself some $$$.*

I went in to purchase all new flooring, I found what I wanted and was told they would put my name…read moreon it and hold it for me. I went back to get it and was told they sold it to someone else! DO NOT TRUST THIS STORE, they lie. Thanks for nothing Ron and Bob. I hope you go out of business.

I can't say enough good things about Rocky Mountain Granite. We were having trouble choosing a…read moreremnant for a small run of cabinets. The folks at Rocky Mountain Granite went out of their way to help by bringing out heavy machinery so we could see the pieces in full. After we chose a piece they sent someone out to measure quickly. A day later they called to say the piece we had chosen had some imperfections and we should come look at it again. After deciding that piece wouldn't work, they once again brought out the big machinery. We chose another piece on a Friday and by the following Thursday it was installed. Thank you to the installers and all the folks at Rocky Mountain. Our counter looks spectacular!

The team at Rocky Mountain Granite was excellent from beginning to end. The installers (J and R)…read morewere knowledgeable, personable, and professional each time they came out. Our granite fabrication and installation is beautiful. Thanks for wearing so many hats! DM Stephens

We needed professional support matching the original "knock-down" texture of the walls in our home…read morein several areas where we'd done remodeling and repairs. Charles showed up for an estimate, spending a significant amount of time with us, getting to know us and allowing us to get to know him, as well. His son, Dominic and another worker, Mike, prepped the walls, and Charles did the texturizing. They were ALL absolutely delightful to have in our home, and their work is impeccable! We felt comfortable giving them the key to our home to enter when we were not able to be home (and that's a big deal for us). We are 100% happy with every detail of our experience with CB Drywall, and highly recommend them. It's always a joy to have such a positive experience, and we are truly grateful! Thank you, Charles, Dominic and Mike, so very much!! We are grateful for your support!

Alex and his crew are amazing. They pay attention to detail and treat every "job" as if they are…read moreworking on there own project. I was quoted 5 days to get this work done. I wondered why when competitors were saying 3 days. The bid was just a little bit more than others , but trust me that you get what you pay for. This will not be the last time that I use these guys. Very well organized, clean, professional. If you're looking for perfection you will definitely get it from Alex and his team!

Ultimate Garage Floors is the best. Alex is the most knowledgeable person I know when it comes to…read moreconcrete. We had other companies come out and they wanted to install a coating they bought from the hardware store. Alex used an Extreme Concrete Coating that is durable and professional that will last for years to come. The amount of preparation and the care that his crew took was impressive. They sanded every inch of our garage to help the coating bond and used a moisture mitigation system to protect system. Thank you again and we will be recommending you and our garage is the envy of the neighborhood. Every time we open the door a neighbor will say "WOW this is beautiful". Thanks again Alex.