At this point and time, we have sent off two complaint letters to Hughes Lumber, Dennis Rawls…read moreowner, and have not received any type of response. The last complaint email sent to Mr. Rawls was dated 4-7-2020. This company appears not to have any customer skills, nor do they care about customer service and return customers. I have instructed my contractor not to pay the "quoted" receipt given until such time that we receive a written response back from Mr. Rawls regarding our complaint and issues. Future customers beware of un-knowledgeable staff regarding Timber Teck products and pricing and poor limited product displayed. 7-5-2020 update to above: Mr Rawls still has not contacted us but instead had one of office staff make a phone call to us. It is very apparent that customer service is not a strong key issue with Mr. Rawls. It is a good experience for us that we now know that companies that have been in business this long, in the area, does not always mean quality! Warning, we suggest that small infrequent customers should look elsewhere for products since it appears that Hughes only likes to deal with bigger orders and companies. Don't really understand how Hughes Lumber could stay in business this long with this type of customer service and attitude.

Terrible commercial! Please do better. I would never shop there based off that alone. Women working…read morein the construction industry do not dress like that and want to be taken seriously and treated with respect.

The service is always top notch. They don't always have what we need, but you never know. It is…read moreworth the trip!

This place gives you a lot of options and some really good deals.....Nice people AAAAA++++++read more

Great people to work with !! Everybody jumps in to help ...fair prices..quick serviceread more

These guys are 110% better than schnitzer. The non ferrous buyer at schnitzer's nearby location…read moredoesn't want to do the work, and when I came into that facility he jumped on his forklift and drove off ! I was at that schnitzer location three times, and I have never been treated so poorly. He ignores you and is extremely rude ! I sold iron and nonferrous metals in the Oakland location for TWENTY YEARS and I was always treated with respect. So do yourself a favor and DO NOT Sell at schnitzer.

Closed on Saturday, I have projects that I want to do but they were closed. Don't DUY need to get…read morelumber on Saturday? Guess I'll just have to find another supplier. I can understand closing on Sunday, but Saturday? No way.

Well owner or manager changed, I called twice asking about cost on 2 units of lumber and not a…read moresingle return call.... Ended up going to Parr Lumber.. Kind of sad because American Lumber was my go to place but with Mark gone they have lost my business.

My rather vast construction career spans over 53 years. I've worked with countless trades people,…read morecrafts people, sub contractors and other construction related businesses. We recently did a small job for our home involving replacement of 8 interior doors along with their jambs and trim and all of our interior window trim. Pacific Door & Sash (541-826-3944) in Central Point was absolutely outstanding to work with. They provided us with stunningly beautiful 4-panel doors, which were (along with the jambs & trim) perfectly stained & sealed by Specialized Pre-Finishing, LLC (541-779-4978) in Medford with beautiful trim by L&L Custom Millwork, LLC (541-826-6460) in Central Point. I highly recommend all three of these businesses! They all offer very fair pricing and great communication! Rick Vezie

After inquiring with big companies like Andersen, and getting quotes from Lowe's and Home Depot, we…read moredropped in to Pacific Door to see about getting a new back door with a small dog door in it. Rick came to measure and the door was delivered a week later (we provided the dog door and Pacific Door installed it). The door went in easily and fit perfectly. It cost us 1/3 of what Lowe's was quoting us! Everyone we interacted with was polite and helpful. Thanks. I highly recommend

If you need concrete, inside or out; choose Darrin Thornton. He is amazing to work with and his…read moreknowledge of concrete application/process and all that "stuff" is unsurpassed. He completed concrete inside our existing home when other concrete contractors were unsure. Darrin totally understood what we wanted and executed flawlessly. He then poured large pads outside our entry and again; we were so impressed and pleased with the results and really enjoyed working with Darrin.

Solid contractor! Affordable quality work, something you don't see everyday! I have used them a…read morethree occasions for concrete work and I will call them again for the next job.