Exquisite Tile had a great selection of tiles and we were assisted well during our selection…read moreprocess. However, there was one major thing we were disappointed about. Our contractor erroneously advised us to purchase approximately 15 more box of tiles which we then purchased but soon realized that we only needed 3 more boxes. We had contacted Exquisite Tile and they accepted the return of the unused boxes. Should we have returned the boxes, we were notified to receive some sort of remittance but we have not received anything. Three months later, we have not received any remittance for the boxes that we had returned. Three weeks ago, we were promised to receive some compensation for the returned tiles but as of today we have not received any nor have we received any communication.

Dominick and his staff were fantastic! His store had the best selection of beautiful tiles (and we…read morelooked at several stores). We had no issues with our purchase since they were very communicative with us throughout the entire process. I would highly recommend this store to everyone!

We just did our 5th project w the TileShop…read more The tile we purchased was defective and they did not stand behind their product and give us a refund or store credit. They rarely even phone call and nobody up the ladder, even check in. Previously, we have sent friends there, but now we are telling everyone to stay away because the customer service only exists when things are going well. Avoid avoid avoid

Sean is amazing! He has a great eye and can put tiles together for really stunning combinations…read more He's also super patient and doesn't mind recommending options if you're unsure about what might work in your space. Luv him and will refer him to friends and family!

Unbelievable how unprofessional the staff can be inside of this location I was quoted a price last…read moreweek I was told to call and speak with the owner Luis who was traveling and would be back on Friday I called and spoke with the owner so he now tell me the work that needs to be done that I was already emailed and text message a price is going to be $700 more because this is now considered a busy season and they now have another customers. Unbelievable! last week they didn't have any customers so they were able to give me a lower quote. WTH is that??? The technician Raul came to my house and measured everything took all the necessary steps and then got me in contact with I guess maybe the manager Who sent me all the information now it's "$700-$800 more???? Definitely wouldn't recommend to anyone. You've been warned.

I recently purchased tile pieces (niche and saddle) for my shower renovation from Tri State and it…read morewas a great experience. Joe was great! He showed me available slabs and didn't complain as we stood outside in the sweltering heat going through pieces. He was patient and super helpful. The prices were good, transaction was easy, and Joe was a great communicator. The work was done exactly when he said it would be and they turned out great. I would highly recommend this place if you need custom tile or tile in general.

Be very careful if you choose to purchase tiles here, especially in cash. The store is beautiful…read moreand the salesmen are friendly but they are very disorganized and dishonest. We purchased floor tiles and backsplash tiles. When the time came to pick up the floor tiles at the warehouse we were given the wrong tiles. We noticed once we got home and opened the boxes. When we called, they said the warehouse was closing in 30 mins, that we had to wait until Monday and we were alright with that. We just asked that they confirm the correct ones were in stock and they reassured us. Come Monday when we got to the warehouse and took the sample we had with us, they said it was an old tile and that they no longer had it. They gave us a sample of a different tile to take home. We chose to go with that tile and when we went to the warehouse the third time - we were once again given the wrong one. The same wrong ones we were given the first time. They didn't have the tiles of the 2nd sample they had given us either. In the end we decided to just stay with that one. We then decided to return the backsplash tiles and were told there was a 25% restocking fee - when prior to purchasing everything we were always told we could return anything we didn't use without any mention of a fee. When we came to the store and tried to explain all the difficulties we experienced the manager/owner, Anthony, came out, cut us off, and said the fee was non-negotiable, take it or leave it. In the end the salesman who worked with us from the start, Manny, took care of us. But it was overall a very unpleasant experience. Just think twice maybe thrice before purchasing anything here. It seems like they make up prices for items that they don't even have labeled nor are they aware of what is or isn't in stock in their warehouse. The service is very poor and Anthony is uncompromising and very disrespectful. I honestly felt as women they treated us differently, but I haven't personally seen how they treat men.

[My bathroom was turned into hell back in May when we became…read morethe victims of a quack "contractor" who made a costly and repulsive mess with shower tiles, floor tiles, paint, plumbing, electrical, shower fixtures (list is too long). "XYZ" Company, promised the stars and the moon back then- but a week+ job turned into almost a month. And when my husband expressed discontent, he'd assured us around that time, he would fix his mistakes- yada yada yada. He wanted full payment and considering his lack of bathroom remodeling skills, hubby cut him loose way before he finished. Thought about taking legal action, but it actually cost more than the bathroom itself. And considering what we went through, a DIY wasn't in the plans- either. So here we are dishing $$$$$$$$$.] ********************************************** All this to say what? We turned a new page and are presently working with an excellent, all-inclusive bathroom contractor who takes care of everything that has to do with renovating our bathroom. Our new contractor had to rip and gut out all of the original contractor's work. Mind you, he and his men are indeed professionals, they pinpointed all the disaster done by that a**hole. Our new contractor provided my husband with a written contract, detailing step by step work to be done and prices to match for our bath. Not to mention, our contractor works closely with Quality Tile. Hubby and I, have been eyeing an on-trend bathroom design from the get-go. So when I came to Quality Tile, it was a matter of selecting shower tiles and floor preferences also. And by the way- quality and prices are great. Both my visits with one of their employees- Peter, was fantastic. He took his time and most of all- was patient as I tried to wrap my head around tile size and style. While on the subject, if you want the best results, stop by. I like doing my sh*t face to face and avoid phone calls as much as possible. But I do understand it may not be easy for folks to come here, but you'll obviously get a better glimpse of tiles up close when you're ready to purchase! So why am I posting all this info here? Because that a**hole doesn't have a Yelp page- nor will I create one for him and primarily alert other homeowners to keep all eyes if you're sensing something's way off with your contractor. Maybe I'm being a bit too eager without our bathroom being finished yet- but our new guys are keeping us in the loop every single step of the way. Hubby and I are really into these guys and their professionalism! And they're bringing it twice-fold!! Listen- for the sake of my safety and my home- I thought about mentioning "XYZ's" name and company's name here and just bring him down. But you know what...I won't. Because karma is gonna get his ass real good! These guys at Quality Tile, have a nice selection of Shower and Bathroom floor Tiles- including backsplashes. In the meantime... got any tile work to be done? Quality Tile is it!

Express Tile is where I went for my last few tile renovation projects. They are conveniently…read morelocated to my house, they feature a large selection of both standard and luxury tile, and they have a super friendly and knowledgeable staff. Chris and Yul are the perfect team and can help you with any tile project you have--from helping you concept your idea to designing your space the way you want it. The prices are also good at Express Tile, and they will try to work with you on quantities so you don't have a lot of extra or unneeded product left over. Note that parking can be a bit of a hassle, as the lot is small and exiting can be painful because of the store's proximity to a crazy intersection. But, other than that, you will definitely find what you need at Express Tile.

As a Riverdale resident, I was pleased to find this very helpful tile and kitchen showroom so close…read moreto my home. Chris was SUPER HELPFUL and I recommend this local business to anyone in the Bronx (or Westchester) who is looking for personal service and expertise. Great tile/cabinet selection--and generous with both time and knowledge!

Nice inventory. But …read more.. ... Beware of the misleading advertising "40% off storewide, April 20 - May 5". The retail price posted on each item is already (supposedly) 40% the original price that is also posted on each item. Note - this is prior to the "sale". Then, when the sale begins, the "sale" price is NOT 40% off regularly posted price. Rather it is 43% off the supposed original price. This equates to the truth being the sale is a 3% discount; NOT a 40% discount. Just something to keep in mind so you aren't tricked into thinking you are getting a 40% discount. You are not. You are getting a 3% discount.

Had a horrible experience with delivery. Apparently they only offer curbside delivery.....for tile?…read moreI had to carry in over 300 pounds of tile myself. I called corporate in an attempt to get a refund for the $115 I paid in delivery fees only to have to carry in the tile myself. Would never purchase from here again.

What hubs and I truly wanted to do was bring a fresh look to our galley kitchen floor without…read morehaving to renovate the entire space. But, we found out our old laminate flooring was buckling due to a slow dishwasher leak, had to be repaired badly. The floor led to other problems and those problems led to a gut job. Let's talk about tiles. Sam's is small but has a lot of merchandise to choose from. Carmine (owner?) was all ears when we selected brand new Subway tiles for our new job plus he gave us some aesthetic advice (thank you Carmine, but we have a style already). One of the things hubs and I appreciated the most was that even when we questioned him about whether or not we should get an extra box of floor tiles to add to our existing 7 boxes we'd purchased back in April '21, for that "just in case" moment, Carmine wasn't hard-selling us into buying another case of tiles. Nothing but nice things to write about. And may I mention, Carmine was awesome.

I have nothing but love for Bill and Carmine at Sams Ceramic in White Plains. I walked into the…read moreshowroom completely out of the blue one afternoon for advice on a poorly installed kitchen floor. I wasn't even planning to purchase tiles. Bill listened to my concerns and immediately began to educate me on how to determine if the floor was installed the right way and how I would be able to correct what had been done. Bill was genuinely interested in making sure I had the right information about tiles, the installation process and different techniques to get the best results. In the end, I had to remove everything down to the subfloor but I am so happy that I did because I will now avoid years of continuously having to repair a bad floor. Bill worked with me to pick the best floor tile for the design and price I wanted. He also met with my new contractor to make sure the floor would be installed correctly. It was such a good experience as a customer that I went back to get my counter and backsplash tiles. Bill was able to get all the products to me lightening fast and the quality was even better than I expected. Bill's expertise, compassion and great sense of humor helped me get through what started out as a nightmare. I now have a kitchen that I absolutely love! He and Carmine earned both my trust and my loyalty. I cant imagine working with anyone else in the future.

We found everything that we were looking for at Casa Blanca Tile. Ana was able to discuss and…read moreunderstand our design needs and make a number of suggestions. She was pleasant, very knowledgeable and was able to help us with our design decisions. She helped us choose wall tile, floor tile, pairing grout, a backsplash and the accessories we needed. Her suggestions were spot on. Our kitchen and bathroom are stunning. We found the prices to be very reasonable. We are glad we chose Casa Blanca Tile and would recommend.

Picking out tiles can be very stressful because there are so many choices. Ana is AMAZING at…read morenavigating you through all of the options and picking out exactly what you want. She also will offer alternatives for similar products at more cost effective prices when available. Would go back if I do another project!